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Avaya IX Meetings vs Webex comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Feb 3, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Avaya IX Meetings
Ranking in Virtual Meetings
18th
Average Rating
8.2
Reviews Sentiment
6.3
Number of Reviews
4
Ranking in other categories
No ranking in other categories
Webex
Ranking in Virtual Meetings
2nd
Average Rating
8.0
Reviews Sentiment
7.2
Number of Reviews
124
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of May 2025, in the Virtual Meetings category, the mindshare of Avaya IX Meetings is 0.7%, down from 0.7% compared to the previous year. The mindshare of Webex is 17.1%, up from 15.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Virtual Meetings
 

Featured Reviews

LD
Supports chatting through text messaging and instant messaging
We use the solution for team collaboration, document sharing, and video conferencing services. It integrates well with on-premises video conferencing systems and supports chatting through text messaging and instant messaging Avaya IX Meetings' deployment is complex.  I have been using the…
AlexandruCioruta - PeerSpot reviewer
Used to conduct online third-party client meetings or third-party vendor meetings
The solution's video conferencing quality is good, and I rate it a nine out of ten. The solution's security features are end-to-end encrypted, and I rate them ten out of ten. The version we're using requires no technical team for deployment and maintenance. The solution has an enterprise version, but we're not currently using it. I would recommend the solution to other users because it has good video conference quality. I mostly leverage the solution for third-party client meetings or third-party vendor meetings. Overall, I rate the solution a nine out of ten.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"We use the solution for team collaboration, document sharing, and video conferencing services. It integrates well with on-premises video conferencing systems and supports chatting through text messaging and instant messaging."
"Interesting collaboration features."
"I like the share information function."
"It is very easy to jump from one communication channel to another one. It is pretty clear and very easy to do. That is the thing that I like the most from Avaya and their suite."
"The most valuable feature is that you can host presentations with a lot of attendees."
"It's easy to dial the numbers and the process of connecting a call is very intuitive."
"The most valuable feature of Webex is ease to use."
"I like WebEx's stability and ease of use. The screen-sharing tools and audio controls are also nice."
"The product's initial setup phase was straightforward."
"The installation of Webex is simple. You only need to click an executable file to run it. it is very easy."
"It is a valuable solution for virtual meetings."
"Easy to use virtual meeting solution. Installation was straightforward without the need for a technical team."
 

Cons

"Avaya IX Meetings' deployment is complex."
"There isn't too much information about Avaya solutions and that could be very much improved. If you want some product support, you have to go through a business partner in Latin America and there aren't many partners."
"Increase in participant numbers reduces quality of video and sound."
"The installation could be more straightforward. I would like it to work with other meeting software in the next release."
"The solution's initial setup process is lengthy."
"The solution should have better integration with Microsoft."
"The scalability and voice quality attached to the solution are areas of concern where improvements are required."
"The product's user interface is an area with shortcomings, making it an area where improvements are required."
"I'd like to see a modernized user interface, something a bit more colorful."
"It would be better if it were more secure. I do expect Webex to keep up with hackers and their latest techniques."
"Webex could improve the performance."
"The solution at times is not stable."
 

Pricing and Cost Advice

"Avaya IX Meetings' licensing costs are monthly."
"I'm using a subscription. The price is reasonable. It costs about $20 a year."
"I use the solution for free because I don't use the solution's enterprise version."
"Price is the one area where Webex needs to improve relative to its competitors. It's difficult to sell to small and medium-sized businesses (SMB) because of the license price."
"There is a license needed to use this solution."
"Webex is expensive, especially compared to Zoom or Google."
"There is an annual license required for this solution."
"This is an expensive product compared to Teams and it should be cheaper."
"Licensing is subscription-based and the cost varies depending on how many minutes are included in the plan."
"There are licenses for business to use the solution but for end-users, there is not."
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849,963 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
No data available
Educational Organization
68%
Computer Software Company
7%
Government
5%
Financial Services Firm
5%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

What needs improvement with Avaya IX Meetings?
Avaya IX Meetings' deployment is complex.
What is your primary use case for Avaya IX Meetings?
We use the solution for team collaboration, document sharing, and video conferencing services. It integrates well with on-premises video conferencing systems and supports chatting through text mess...
What do you like most about Webex?
Webex improved our overall team collaboration.
What is your experience regarding pricing and costs for Webex?
Webex is expensive. If it weren't that expensive, we would probably use it for all our telecommunication needs, not just for telemedicine.
What needs improvement with Webex?
Usability needs improvement. Webex is more complex compared to Zoom ( /products/zoom-reviews ). Zoom ( /products/zoom-reviews ) has a big advantage in simplicity, especially for the other side to c...
 

Comparisons

No data available
 

Also Known As

Flare, Avaya Flare
Cisco Spark
 

Overview

 

Sample Customers

ReSource POS, Ballantyne Strong, Landmark Bank, St George Bank, Pan Pacific Hotels Group, Bank Mega
Seagate Technology, Kohn Pedersen Fox, World Vision International, Glen Raven, University of Notre Dame, CEV Multimedia, The Food Group, LUMEDX, California Baptist University, and Georgetown University Law Center.
Find out what your peers are saying about Avaya IX Meetings vs. Webex and other solutions. Updated: April 2025.
849,963 professionals have used our research since 2012.