Avaya IX Meetings and Microsoft Teams compete in the online meetings space. Microsoft Teams holds an advantage due to its extensive features and integration capabilities that justify its higher cost.
Features: Avaya IX Meetings provides robust video conferencing capabilities, focusing on enhancing virtual collaboration and offering competitive pricing. Microsoft Teams provides seamless integration with Microsoft 365, extensive collaboration tools, and versatile functionality with third-party app integration, attracting organizations seeking a unified communication platform beyond simple meetings.
Ease of Deployment and Customer Service: Microsoft Teams offers a straightforward deployment process, particularly appealing to organizations already using Microsoft services, with highly regarded customer service backed by extensive resources. While Avaya IX Meetings offers good customer service, its deployment may pose challenges, especially for businesses not integrated into its ecosystem, with cloud deployment easier with Teams.
Pricing and ROI: Avaya IX Meetings is noted for its cost-effectiveness, suiting organizations focused on budget constraints while delivering satisfactory meeting solutions. Conversely, Microsoft Teams involves a higher setup cost but is valued for providing stronger long-term ROI due to its feature set and integration capabilities, ideal for organizations seeking a comprehensive communication tool.
| Product | Market Share (%) |
|---|---|
| Microsoft Teams | 2.7% |
| Avaya IX Meetings | 1.4% |
| Other | 95.9% |
| Company Size | Count |
|---|---|
| Small Business | 64 |
| Midsize Enterprise | 43 |
| Large Enterprise | 70 |
Allow users to participate in the context of where they are and what they're doing. Easily connect and communicate to get the most out of every meeting.
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