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Avaya IX Meetings vs Microsoft Teams comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Feb 3, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Avaya IX Meetings
Ranking in Virtual Meetings
18th
Average Rating
8.2
Reviews Sentiment
6.3
Number of Reviews
4
Ranking in other categories
No ranking in other categories
Microsoft Teams
Ranking in Virtual Meetings
3rd
Average Rating
8.2
Reviews Sentiment
7.3
Number of Reviews
169
Ranking in other categories
Enterprise Social Software (1st)
 

Mindshare comparison

As of August 2025, in the Virtual Meetings category, the mindshare of Avaya IX Meetings is 0.7%, down from 0.7% compared to the previous year. The mindshare of Microsoft Teams is 3.9%, up from 2.8% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Virtual Meetings
 

Featured Reviews

LD
Supports chatting through text messaging and instant messaging
We use the solution for team collaboration, document sharing, and video conferencing services. It integrates well with on-premises video conferencing systems and supports chatting through text messaging and instant messaging Avaya IX Meetings' deployment is complex.  I have been using the…
Arun Srivastav - PeerSpot reviewer
Seamless presentation and collaboration enhance organizational productivity
There are three main areas for improvement: Firstly, AI capabilities should be integrated into Microsoft Teams to provide better transcript services and offer multiple language support. Secondly, it should allow participants to remain visible during presentations, enhancing interaction. Lastly, it needs broader integration capabilities with other products, like Salesforce, which is currently limited.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"We use the solution for team collaboration, document sharing, and video conferencing services. It integrates well with on-premises video conferencing systems and supports chatting through text messaging and instant messaging."
"I like the share information function."
"Interesting collaboration features."
"It is very easy to jump from one communication channel to another one. It is pretty clear and very easy to do. That is the thing that I like the most from Avaya and their suite."
"When comparing similar solutions, there aren't many differences between them, but the best feature I would highlight is the quality and stability of their platform."
"Integration with document management capabilities and video conferencing."
"File sharing is the most valuable feature."
"The feature for video conferencing capability works efficiently for remote meetings."
"It is a scalable solution."
"The most valuable features of Microsoft Teams are the ease of use. It is very good for a small virtual office for meetings and calendars which sync well together."
"The solution's most valuable feature is Microsoft Planner. Most users now use Microsoft Teams since many companies use Microsoft Office 365. It's built into the plan, and they use the same email address for a single sign-on."
"The video conferencing is good."
 

Cons

"There isn't too much information about Avaya solutions and that could be very much improved. If you want some product support, you have to go through a business partner in Latin America and there aren't many partners."
"Avaya IX Meetings' deployment is complex."
"The installation could be more straightforward. I would like it to work with other meeting software in the next release."
"Increase in participant numbers reduces quality of video and sound."
"Microsoft Teams withdrew the Wiki function, which was quite a good and useful feature."
"The Teams functions can be improved and some other package should be introduced."
"The solution needs to improve the APIs."
"The mobile application needs improvement. There are a lot of features on the web and desktop versions that aren't implemented yet on mobile."
"The solution's stability can be better."
"It consumes a high amount of system memory."
"There's a feature that can send a notification to Team's channel, but I think there's no way to have it escalated on something like that."
"I think they can improve the all those segments for channel bulking. Also, some functionalities which migrated from Skype for Business to Teams, is not supported by Teams. We had used them in Skype for Business."
 

Pricing and Cost Advice

"Avaya IX Meetings' licensing costs are monthly."
"I'm using a subscription. The price is reasonable. It costs about $20 a year."
"We get the solution on a corporate plan, where everything is included."
"The tool is cheaper than Google Meet. I rate it a three out of four."
"The tool's price is high. We purchase Microsoft Office 365 on per user basis and we get support also on that basis."
"Microsoft Teams' pricing is fine."
"Microsoft Teams’s pricing is low."
"The tool comes as part of the Office 365 bundle and you don't have to pay anything extra."
"We need to pay for Microsoft Teams' licenses on a yearly basis."
"I would rate the product's pricing an eight out of ten."
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Top Industries

By visitors reading reviews
No data available
Financial Services Firm
22%
Manufacturing Company
9%
Computer Software Company
8%
Government
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

What needs improvement with Avaya IX Meetings?
Avaya IX Meetings' deployment is complex.
What is your primary use case for Avaya IX Meetings?
We use the solution for team collaboration, document sharing, and video conferencing services. It integrates well with on-premises video conferencing systems and supports chatting through text mess...
What do you like most about Microsoft Teams?
The most valuable feature of Microsoft Teams for us is the ability to share files from OneDrive seamlessly.
What is your experience regarding pricing and costs for Microsoft Teams?
I have no information about the cost as these are subsidized when procured by companies. Getting a home version cheaper or free would be a better option so students or college-goers can utilize the...
What needs improvement with Microsoft Teams?
I am unable to determine which features of Microsoft Teams are the most valuable because we do not have full capabilities due to our Exchange server being on-premise and OneDrive not being authoriz...
 

Also Known As

Flare, Avaya Flare
MS Teams
 

Overview

 

Sample Customers

ReSource POS, Ballantyne Strong, Landmark Bank, St George Bank, Pan Pacific Hotels Group, Bank Mega
Honeywll, AIRFRANCE, AccuWeather, Lilly
Find out what your peers are saying about Avaya IX Meetings vs. Microsoft Teams and other solutions. Updated: July 2025.
865,484 professionals have used our research since 2012.