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Avaya IX Meetings vs Microsoft Teams comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Feb 3, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Avaya IX Meetings
Ranking in Virtual Meetings
18th
Average Rating
8.2
Reviews Sentiment
6.3
Number of Reviews
4
Ranking in other categories
No ranking in other categories
Microsoft Teams
Ranking in Virtual Meetings
3rd
Average Rating
8.2
Reviews Sentiment
7.3
Number of Reviews
169
Ranking in other categories
Enterprise Social Software (1st)
 

Mindshare comparison

As of July 2025, in the Virtual Meetings category, the mindshare of Avaya IX Meetings is 0.8%, up from 0.7% compared to the previous year. The mindshare of Microsoft Teams is 3.3%, up from 2.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Virtual Meetings
 

Featured Reviews

LD
Supports chatting through text messaging and instant messaging
We use the solution for team collaboration, document sharing, and video conferencing services. It integrates well with on-premises video conferencing systems and supports chatting through text messaging and instant messaging Avaya IX Meetings' deployment is complex.  I have been using the…
Arun Srivastav - PeerSpot reviewer
Seamless presentation and collaboration enhance organizational productivity
There are three main areas for improvement: Firstly, AI capabilities should be integrated into Microsoft Teams to provide better transcript services and offer multiple language support. Secondly, it should allow participants to remain visible during presentations, enhancing interaction. Lastly, it needs broader integration capabilities with other products, like Salesforce ( /vendors/salesforce ), which is currently limited.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"It is very easy to jump from one communication channel to another one. It is pretty clear and very easy to do. That is the thing that I like the most from Avaya and their suite."
"We use the solution for team collaboration, document sharing, and video conferencing services. It integrates well with on-premises video conferencing systems and supports chatting through text messaging and instant messaging."
"I like the share information function."
"Interesting collaboration features."
"The most valuable feature of Microsoft Teams is its video calling."
"We didn't face any problems with the product's scalability. Scalability-wise, I rate the solution a ten out of ten."
"Teams' most valuable feature is the ability to choose from multiple numbers to show when calling."
"The platform has facilitated our communication and collaboration, especially in a remote or hybrid work environment."
"The most valuable feature is the ability to collaborate."
"It's a very simple software that's very easy to understand."
"The product has improved communication in our organization."
"This is a stable solution, I have not faced any problems using the video conferencing."
 

Cons

"There isn't too much information about Avaya solutions and that could be very much improved. If you want some product support, you have to go through a business partner in Latin America and there aren't many partners."
"Avaya IX Meetings' deployment is complex."
"The installation could be more straightforward. I would like it to work with other meeting software in the next release."
"Increase in participant numbers reduces quality of video and sound."
"They should add an integration API for the solution."
"Sometimes, extracting the older version of a file takes a few minutes."
"The call quality could be better sometimes. Microsoft could improve the quality of the backgrounds. File sharing could also be smoother. It takes a lot of clicks to download and copy the links. It should be only one click."
"The product should provide a to-do list feature."
"Microsoft Teams has a limitation on the number of people, which could be increased."
"If you talk about the tool's disadvantages, it consists of losing connection. It's also a problem that it only stores information for up to 40 days. The aforementioned areas can be considered for improvement."
"The solution could be lighter in terms of storage performance."
"I don't know how to upgrade some features for integration. It is difficult when it comes to integration with other platforms in some organizations."
 

Pricing and Cost Advice

"I'm using a subscription. The price is reasonable. It costs about $20 a year."
"Avaya IX Meetings' licensing costs are monthly."
"We need to pay for Microsoft Teams' licenses on a yearly basis."
"I rate the tool's pricing a six out of ten. Its pricing is fixed."
"It is moderately expensive than other Microsoft products."
"The solution's pricing is average."
"Microsoft Teams is priced less than other solutions, such as Bridge."
"The tool's price is part of MS Office 365 and I would rate its pricing five out of ten. The tool's licensing costs are monthly."
"We get the solution on a corporate plan, where everything is included."
"The solution's cost is high."
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860,168 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
No data available
Educational Organization
40%
Financial Services Firm
15%
Manufacturing Company
6%
Government
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

What needs improvement with Avaya IX Meetings?
Avaya IX Meetings' deployment is complex.
What is your primary use case for Avaya IX Meetings?
We use the solution for team collaboration, document sharing, and video conferencing services. It integrates well with on-premises video conferencing systems and supports chatting through text mess...
What do you like most about Microsoft Teams?
The most valuable feature of Microsoft Teams for us is the ability to share files from OneDrive seamlessly.
What is your experience regarding pricing and costs for Microsoft Teams?
Microsoft Teams comes with Office 365 ( /products/office-365-reviews ) licenses like E3, but there are options for those who prefer not to pay for Teams by using alternative products like Slack ( /...
What needs improvement with Microsoft Teams?
The biggest issue with Microsoft Teams is switching identities, especially when communicating with external organizations. Users often don't know they have messages from another company unless they...
 

Comparisons

No data available
 

Also Known As

Flare, Avaya Flare
MS Teams
 

Overview

 

Sample Customers

ReSource POS, Ballantyne Strong, Landmark Bank, St George Bank, Pan Pacific Hotels Group, Bank Mega
Honeywll, AIRFRANCE, AccuWeather, Lilly
Find out what your peers are saying about Avaya IX Meetings vs. Microsoft Teams and other solutions. Updated: June 2025.
860,168 professionals have used our research since 2012.