Try our new research platform with insights from 80,000+ expert users

Avaya IX Meetings vs Microsoft Teams comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Feb 3, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Avaya IX Meetings
Ranking in Virtual Meetings
18th
Average Rating
8.2
Reviews Sentiment
6.3
Number of Reviews
4
Ranking in other categories
No ranking in other categories
Microsoft Teams
Ranking in Virtual Meetings
4th
Average Rating
8.2
Reviews Sentiment
7.5
Number of Reviews
166
Ranking in other categories
Enterprise Social Software (1st)
 

Mindshare comparison

As of May 2025, in the Virtual Meetings category, the mindshare of Avaya IX Meetings is 0.7%, down from 0.7% compared to the previous year. The mindshare of Microsoft Teams is 3.1%, up from 1.8% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Virtual Meetings
 

Featured Reviews

LD
Supports chatting through text messaging and instant messaging
We use the solution for team collaboration, document sharing, and video conferencing services. It integrates well with on-premises video conferencing systems and supports chatting through text messaging and instant messaging Avaya IX Meetings' deployment is complex.  I have been using the…
Arun Srivastav - PeerSpot reviewer
Seamless presentation and collaboration enhance organizational productivity
There are three main areas for improvement: Firstly, AI capabilities should be integrated into Microsoft Teams to provide better transcript services and offer multiple language support. Secondly, it should allow participants to remain visible during presentations, enhancing interaction. Lastly, it needs broader integration capabilities with other products, like Salesforce ( /vendors/salesforce ), which is currently limited.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Interesting collaboration features."
"We use the solution for team collaboration, document sharing, and video conferencing services. It integrates well with on-premises video conferencing systems and supports chatting through text messaging and instant messaging."
"It is very easy to jump from one communication channel to another one. It is pretty clear and very easy to do. That is the thing that I like the most from Avaya and their suite."
"I like the share information function."
"The recording function, the transcript function, the chat function, the live caption function, and the setting up of groups to share documents are useful features of Microsoft Teams."
"Setting up Teams was not difficult."
"Screen sharing and chat retention are the most valuable features of Microsoft Teams."
"Communication is really easy to handle."
"It provides a collaborative space for efficient work processes."
"The solution has features like good voice clarity, good video quality, and recording."
"The solution helps us to accelerate communication. We use Teams to contact colleagues during emergencies instead of regular electronic phones. It helps to keep everything organized and centralized in the same place. The product is also very easy to use. I am also impressed with the solution's possibility of making quick calls and creating groups."
"It's great for meeting conferences."
 

Cons

"Avaya IX Meetings' deployment is complex."
"There isn't too much information about Avaya solutions and that could be very much improved. If you want some product support, you have to go through a business partner in Latin America and there aren't many partners."
"The installation could be more straightforward. I would like it to work with other meeting software in the next release."
"Increase in participant numbers reduces quality of video and sound."
"If I could completely eliminate Outlook and only use Teams, that would help me immensely. Productivity would increase drastically and many of our team members would be more efficient in our day-to-day, as we would be living primarily in a single tool."
"Screen sharing sometimes causes the solution to crash."
"I had to type the team members versus being able to set up a team's group of names as you can do with Outlook."
"The application's user interface on Google has shortcomings that need to be improved."
"Its screen-sharing feature could be better compared to a few competitors."
"I would like to get more frequent updates, and the solution’s stability could be improved."
"They should include AI features in the solution."
"Since Microsoft Teams is a typical Microsoft product, inviting guest users to the conversation can be problematic if they're not in the active directory."
 

Pricing and Cost Advice

"Avaya IX Meetings' licensing costs are monthly."
"I'm using a subscription. The price is reasonable. It costs about $20 a year."
"I don't think the solution is as expensive as big Webex licenses. It doesn't usually offer one-on-one licenses, so it's hard to compare. It's more expensive than the Google equivalent, but you can't replace Microsoft Teams with Google's offering."
"The solution's pricing is average."
"Microsoft Teams’s pricing is low."
"The price is relatively high."
"The solution's pricing is reasonable and I would rate it an eight out of ten."
"Microsoft Teams comes with a yearly subscription, which is not very expensive."
"Pricing is free to a threshold and then after that you have to license per user."
"I would rate the product's pricing an eight out of ten."
report
Use our free recommendation engine to learn which Virtual Meetings solutions are best for your needs.
850,028 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
No data available
Educational Organization
66%
Financial Services Firm
9%
Government
3%
Computer Software Company
3%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

What needs improvement with Avaya IX Meetings?
Avaya IX Meetings' deployment is complex.
What is your primary use case for Avaya IX Meetings?
We use the solution for team collaboration, document sharing, and video conferencing services. It integrates well with on-premises video conferencing systems and supports chatting through text mess...
What do you like most about Microsoft Teams?
The most valuable feature of Microsoft Teams for us is the ability to share files from OneDrive seamlessly.
What is your experience regarding pricing and costs for Microsoft Teams?
Microsoft Teams comes with Office 365 ( /products/office-365-reviews ) licenses like E3, but there are options for those who prefer not to pay for Teams by using alternative products like Slack ( /...
What needs improvement with Microsoft Teams?
The biggest issue with Microsoft Teams is switching identities, especially when communicating with external organizations. Users often don't know they have messages from another company unless they...
 

Comparisons

No data available
 

Also Known As

Flare, Avaya Flare
MS Teams
 

Overview

 

Sample Customers

ReSource POS, Ballantyne Strong, Landmark Bank, St George Bank, Pan Pacific Hotels Group, Bank Mega
Honeywll, AIRFRANCE, AccuWeather, Lilly
Find out what your peers are saying about Avaya IX Meetings vs. Microsoft Teams and other solutions. Updated: April 2025.
850,028 professionals have used our research since 2012.