Automox vs BlackBerry Enterprise Mobility Suite comparison

Automox and BlackBerry are both solutions in the Enterprise Mobility Management (EMM) category. Automox is ranked #13 with an average rating of 8.8, while BlackBerry is ranked #16. Automox holds a 1.4% mindshare in EMM, compared to BlackBerry’s 3.3% mindshare. Additionally, 100% of Automox users are willing to recommend the solution, compared to 78% of BlackBerry users who would recommend it.

Comparison Buyer's Guide

Download the report

Executive SummaryUpdated on Oct 1, 2024

BlackBerry Enterprise Mobility Suite and Automox are two competing products in the enterprise mobility and device management space. User reviews for pricing and support tend to favor BlackBerry Enterprise Mobility Suite, but Automox generally receives higher marks for its features.

Features: BlackBerry Enterprise Mobility Suite is praised for its robust security features, comprehensive device management capabilities, and strong support. Automox stands out with seamless patch management, automated endpoint management, and ease of use, making it preferable for organizations seeking streamlined management.

Room for Improvement: BlackBerry Enterprise Mobility Suite could improve its integration with other enterprise applications, enhance its user experience, and develop more intuitive integrations. Automox users recommend refining patch management controls, increasing the depth of reporting features, and enhancing control and reporting.

Ease of Deployment and Customer Service: BlackBerry Enterprise Mobility Suite users report a more complex initial setup but appreciate the thorough customer support provided. Automox is noted for its quick deployment times and efficient customer service.

Pricing and ROI: BlackBerry Enterprise Mobility Suite tends to have higher setup costs but is justified by its strong security features and support. Automox provides a more cost-effective solution with quicker ROI due to its automated features.

To learn more, read our detailed Automox vs. BlackBerry Enterprise Mobility Suite Report (Updated: August 2026).

Buyer's Guide

Automox vs. BlackBerry Enterprise Mobility Suite

August 2026

Download the complete report

Helped 909,647 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Microsoft Intune

Mindshare comparison

As of August 2026, in the Enterprise Mobility Management (EMM) category, the mindshare of Microsoft Intune is 21.1%, down from 32.0% compared to the previous year. The mindshare of Automox is 1.4%, up from 0.8% compared to the previous year. The mindshare of BlackBerry Enterprise Mobility Suite is 3.3%, up from 0.8% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Enterprise Mobility Management (EMM) Mindshare Distribution
Product	Mindshare (%)
Microsoft Intune	21.1%
Automox	1.4%
BlackBerry Enterprise Mobility Suite	3.3%
Other	74.2%

Enterprise Mobility Management (EMM)

Featured Reviews

Anumula Hitesh

Senior Business Development Executive at Digitaltrack

Centralized device management has automated onboarding and improves remote security compliance

One thing I feel Microsoft Intune could improve is troubleshooting visibility. In many cases, when a policy or application deployment fails, the error messages are a bit generic. So, admins still spend time checking logs manually or testing on devices one by one. Compared to the simplicity of deployment, troubleshooting sometimes feels less mature. I also think reporting and real-time monitoring could be stronger. The dashboard gives useful information, but in large environments, many teams still depend on additional tools or scripts for deeper reporting and analytics. If I had to focus on one area first, I would probably choose troubleshooting and reporting. Deployment through Microsoft Intune is generally straightforward, but when something fails, identifying the exact root cause can still take more time than expected. Error messages are sometimes too generic, and admins often have to dig through logs, sync status, or multiple portals to understand what actually happened. I think user experience and policy management could also improve further. Microsoft Intune has become much better over the years, but sometimes the admin portal still feels fragmented because certain configurations open in different sections or redirect to older interfaces. For new admins, especially, it can take time to understand where everything is located. Another thing is policy conflict handling. In larger organizations, multiple device policies, compliance rules, and configuration profiles can overlap. When conflicts happen, the visibility is not always very clear, so admins spend time figuring out which policy actually won or caused the issue.

Read full review

Naqash Ahmed

Senior Data Reporting Analyst at University of Bradford

Automation has saved time and improves secure, centralized patching across all our devices

While Automox has very good features, I think there's still room for improvement. I want the custom reports to be even more detailed, specifically where I can add more details. It would be nice to have more filters in reports based on location and department more easily. Secondly, the notifications could be more customizable. Many times notifications come, but we don't have control over which notification is urgent and which is not. For example, if there's an alert of a critical update or pending approval, it can help me focus better. An alert of a security threat could be another type of notification that tells me something is important. Customized notifications would be much better. I would say the user interface could be improved as well. Some parts of the dashboard are a bit hard to understand. If they could be improved to be more intuitive, for example, if it could be easy to navigate between devices and reports, that would be great. I would say if Automox could also provide automation templates, that would help. I know there are templates, but I want more templates. Having ready-made worklets for common tasks can save a lot of time. Lastly, it should also support the interface for mobile screens.

Read full review

reviewer1310304

IT Mobility Support Analyst at a financial services firm with 5,001-10,000 employees

Helpful technical support, and performs well, but initial setup could be simplified

They are constantly improving the scalability of BlackBerry Enterprise Mobility Suite. More collaborative features are being developed. I know they have integrations with a lot of other vendors and applications, and it's constantly growing. Our company has approximately 3,000 users. I would say we have ten people for actual administrative roles with Blackberry.

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"My favorite feature about Microsoft Intune is that I have good logging capabilities; I can effectively troubleshoot, though I'm also missing some aspects."

"While Microsoft Intune boasts a wide range of features, its user-friendliness and bundled licensing cost are key considerations for me."

"I like Intune's ability to manage roles, maintenance tasks, compliance settings, and patch development for all endpoints."

"Microsoft Intune has been a time saver and reduces the time and effort IT admins have to invest."

"The most valuable feature is Intune's ability to push out updates for the security and antivirus. I also like Intune's copilot and the ability to automate processes. For example, if you have 5,000 employees who are issued new PCs and you need to set them up with everything they need."

"It has helped with compliance. It has helped to ensure that devices comply with the organization's policy. If they are not compliant and secure, they cannot access the resources."

"It works well if you have a Microsoft environment."

"Agile and easy to deploy MDM solution that covers the maximum number of policies. Stable, scalable, and with knowledgeable technical support."

More Microsoft Intune pros

"Having Automox allows us to bother people less, fix things faster, and generally be a better managed services provider providing better service."

"Automox has eased our operations; it is very simple to use and does not have heavy workflows."

"Automox provides complete visibility for any laptop, desktop or server in our environment, regardless of whether the person is on the train, in the cloud or on the move."

"Literally, it's our go-to product for patching and we don't use anything else."

"I am a strong proponent of Automox; it's a huge time-saver, it's accurate, it's easier to use, and it's way more stable than any endpoint security add-on."

"Out of all these features, if I had to pick one which I'm relying on the most, I would say the automatic patching, because it saves a lot of time and ensures all devices are updated."

"Automox has saved us on multiple tasks at least 10 to 15 hours a week."

"Automox has positively impacted my organization with significant time-saving, improved our security posture by automatically patching vulnerabilities, and is easy to manage and deploy while offering Automox University as a great resource for learning the platform."

More Automox pros

"Security is the most valuable feature, because we are a financial institution, we have a large number of clients, and we have to make sure all communications are secure and PCI compliant."

"The containerization of the BlackBerry Dynamics is the most important thing for us. It allows us to keep personal and corporate data separate on a personal device. It allows us to wipe the corporate data while leaving all the personal data in place."

"Whenever we have issues, people rely on the ability to check messages promptly."

"It was an improvement when we got the Tasks and the Notes as well as Connect for Skype For Business."

"Having access to our internet was extremely beneficial. We don't have that functionality now that we have switched to Microsoft Intune. It was definitely better with Blackberry."

"It allows me to be able to access my email when I do not necessarily have my computer with me, and I can also access my calendar when I am on public transport or outside of the office."

"I think it's a very solid product and people generally like it."

"It was a big improvement to activate applications with one authentication. That was a big plus for the user experience."

More BlackBerry Enterprise Mobility Suite pros

Cons

"In terms of the admin experience, it is straightforward, but the Windows enrollment experience could be improved. Sometimes, for enrollment, we have to reset devices and re-enroll them. Just configuring Windows, Azure, or Active Directory doesn't enroll the devices. We need easy enrollment for Windows."

"Regarding what I dislike about Microsoft Intune and its downsides, I would say that more Mac controls are needed because we have limited Mac and Linux control."

"I rate Microsoft customer service six out of 10. While some technicians go above and beyond, there is inconsistency, and connecting with the most helpful representatives is occasionally challenging."

"Sometimes, the process is unsuccessful when we attempt to reset a device and wipe the data using Intune."

"There is room for improvement in Microsoft Intune regarding Linux and Mac compatibility because some limitations exist."

"Its configuration is fairly complicated. You have to do quite a bit of discovery to be able to deploy it for a customer. You have to ask them a lot of questions. So, its initial deployment is the biggest challenge. They should make it easier to deploy with the use of Wizards or something else. During the deployment stage, there could be profiles for the customers who are particularly wanting to use certain feature sets of Intune."

"Having a dedicated configuration server that assists in modifying the configuration service, and creating personalized structures, interfaces, and web services could enhance usability."

"The UI is not user-friendly and has room for improvement."

More Microsoft Intune cons

"The biggest area they need to fix, without a doubt, is the ability to copy and sync profiles and worklets between all of the organizations you manage, and the ability to have top-level user access control across all of the companies that you manage."

"Sometimes if you want something done you're at the mercy of people having their machines turned on."

"We would like to see additional detailed reporting for Service providers like us. We had to build our own reports via their APIs to meet our needs."

"However, I feel Automox's present quirks in its ability to manage multiple clients to constitute its weakest point."

"The only thing that we've ever truly wanted is an onsite repository. Currently, all updates are provided directly from the internet. So, if you have 1,000 devices, all 1,000 devices go directly out to the internet. We would love the option of being able to put the updates on local storage so that we're not consuming as much bandwidth. That is literally the only thing that we've ever wanted."

"While Automox has very good features, I think there's still room for improvement."

"When we bring on a new client, we need to go into that client and manually set up my account, my chief engineer's account, three technicians' accounts, and a billing person's account all over again, which is annoying. We have probably up to 15 or 16 of our clients on Automox now. For every single one of those, we have had to go in and set this up. Then, if anything changes, we have to remember to go to Automox and change it 15 or 16 times. So, we just want inheritable permissions, and that is it. We have talked to them about this, and they are like, "Yeah, we hear a lot of complaints about it." I am thinking, "Guys, I have been complaining about this for a year and a half. When are you going to do it?" It must be some tricky thing or not an easy fix, because I can only assume if it were easy, then they would have done it by now."

"There should be better inventory capabilities; right now, they only allow you to have insight into software out-of-the-box, and it would be nice to also extend that into custom inventory that can be modified and managed by the practitioner."

More Automox cons

"I know for the BlackBerry Connect, our users want to see more features, such as audio and video. I know the current version doesn't have that."

"What I'm noticing now, and it feels like I took a step back, is that I have to zip logs again and upload them, and that takes a lot of time."

"The entry level support needs improvement, but a lot of it has to do with the fact that we do not have premium support. Therefore, we have to go through Level 1 support for any issues."

"The newest features sometimes pop in very slowly."

"Second level support needs to have strong knowledge of the product."

"I would like to see better integration with our AD. Instead of having to use Active Directory groups, we'd like to use Active Directory attributes instead. There is a lot of overhead in managing. Whereas, if we could key on something tied to HR, or some other feed indicating who they are or what role they have, and manage them that way, that would be much preferable than having to manage people with Active Directory groups. Because, if people move roles, then we have to make sure that we move them from one Active Directory group to another, which is hands-on, a lot of overhead."

"I would like more support for Google Chromebook operating system, so I could manage it."

"The only thing is that the UEM service is a little slow. We have a product production environment, and a test environment and both of them are a little slow. When you are using the UEM Web interface, it takes time to load."

More BlackBerry Enterprise Mobility Suite cons

Pricing and Cost Advice

"Microsoft Intune is available for individual purchase at a low per-device cost."

"Microsoft Intune is expensive."

"Existing E5 license holders for M365, Intune, and Azure, receive a free license."

"It is reasonable. When you have Microsoft 365 E3 or E5 license, it is already licensed in that license. So, you could say it is free."

"The licensing is on a yearly basis."

"There is a license required to use the solution. If you're core users in Office 365, for example, you have Outlook email and E3 license, this is only email. You have to buy an EMS license to have Microsoft Intune. It is expensive."

"No one can compete with Microsoft when it comes to price, and the features it is offering."

"It's bundled with Business Premium and an E3 license, which is beneficial. If you have to pay extra, it's pricey, but with the bundled package, it's acceptable. They recently increased the Business Premium pricing, which we don't appreciate. The price increase and yearly commitment are causing some problems for us."

More Microsoft Intune pricing and cost advice

"Automox just charges us a set amount per user, per month, for using the product. That is very important to us. Because it's a cloud-native solution, you're saving on the cost of hosting an on-premises solution on your servers."

"The cost is very reasonable compared to the competition."

"We're doing it annually directly through Automox. It is per endpoint. It is $2 and some change per endpoint, but I believe the cost is right around $28,000. Everything is covered in this fee."

"The pricing and licensing costs have been great for us... My advice to others who are evaluating or thinking of implementing Automox is to give it a shot. If a free trial is still available, definitely use it, because it makes life a lot easier."

"For all these software tools, it is usually a subscription model. There is a monthly charge that we need to pass along to our clients because we are doing all this for their benefit. It is only a couple of bucks a month per computer, and that is a low enough price point where our clients, without exception, have accepted it, and said, "This is great. We will pay that. It sounds like a worthwhile thing.""

"The product is a great value."

"There are no additional costs in addition to the extended licensing fees with Automox. You get your support and your per endpoint license with what you purchased."

"Its licensing for a year was nine grand. There was no additional fee."

More Automox pricing and cost advice

"We currently pay by the year, but the licenses are calculated on a monthly basis."

"For the number of licenses, I believe it was approximately $500,000 per year, or for three years."

"Sometimes, it is very hard to get an overview because there are so many different suites to find out what is the right thing for new customers."

"We pay about $6 a year for the solution. There are no extra costs on top of that. You save a lot of money when you use this product."

"The licensing costs are paid on a yearly basis because we just renewed the license. If you have some big issue, they will also charge you."

"We are paying $200 annually. You also need to have a hardware server or a license for the server so there could be some additional fees added on to that."

"It was on a yearly support contract, and the licenses were perpetual. There was also the implementation cost and the support cost for the integrator."

"In my opinion, we're paying an awful lot for what we get, compared to other vendors. I don't deal with the pricing, but it does seem to be a bit pricey for the things that we get, especially, when you compare them to other vendors, such as VMware, Citrix, who have all bought up other players in this space. VMware offers AirWatch free as part of their packages."

More BlackBerry Enterprise Mobility Suite pricing and cost advice

See which vendors are best for you

Use our free recommendation engine to learn which Enterprise Mobility Management (EMM) solutions are best for your needs.

See recommendations

909,647 professionals have used our research since 2012.

Top Industries

By visitors reading reviews

Financial Services Firm

10%

Manufacturing Company

10%

Computer Software Company

Outsourcing Company

Financial Services Firm

11%

Outsourcing Company

Manufacturing Company

Government

Outsourcing Company

18%

Construction Company

17%

Financial Services Firm

14%

Energy/Utilities Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	192
Midsize Enterprise	62
Large Enterprise	186

By reviewers
Company Size	Count
Small Business	7
Midsize Enterprise	3
Large Enterprise	11

By reviewers
Company Size	Count
Small Business	7
Midsize Enterprise	3
Large Enterprise	19

Questions from the Community

How does Microsoft Intune compare with VMware Workspace One?

Microsoft Intune is a great tool for managing a mobile device fleet while keeping access control. The solution makes ...

See all answers

What are the pros and cons of Microsoft Intune?

Microsoft Intune is a great configuration management tool and has a lot of good things going for it. Here are some of...

See all answers

How does Google Cloud Identity compare with Microsoft Intune?

Microsoft Intune offers not only an easy-to-deploy data protection and productivity management solution, but also ...

See all answers

What is your experience regarding pricing and costs for Automox?

The cost is very affordable. We have been able to save a lot of time, approximately 30%. Cost reduction has been noti...

See all answers

What needs improvement with Automox?

From an enterprise perspective, Automox could have better compliance reporting, which is needed for audit readiness, ...

See all answers

What is your primary use case for Automox?

Automox is used in our system primarily to manage patch management. It helps in managing Windows updates, third-party...

See all answers

Ask a question

Earn 20 points

Comparisons

IBM MaaS360 vs Microsoft Intune

Compared 11% of the time

Jamf Pro vs Microsoft Intune

Compared 10% of the time

Workspace ONE UEM vs Microsoft Intune

Compared 6% of the time

ManageEngine Endpoint Central vs Microsoft Intune

Compared 3% of the time

Microsoft Entra ID vs Microsoft Intune

Compared 3% of the time

More Microsoft Intune Competitors

NinjaOne vs Automox

Compared 9% of the time

Tanium vs Automox

Compared 8% of the time

Rapid7 Metasploit vs Automox

Compared 6% of the time

Microsoft Configuration Manager vs Automox

Compared 6% of the time

ManageEngine Endpoint Central vs Automox

Compared 4% of the time

More Automox Competitors

Workspace ONE UEM vs BlackBerry Enterprise Mobility Suite

Compared 13% of the time

Jamf Pro vs BlackBerry Enterprise Mobility Suite

Compared 11% of the time

SOTI MobiControl vs BlackBerry Enterprise Mobility Suite

Compared 10% of the time

Ivanti Autonomous Endpoint Management vs BlackBerry Enterprise Mobility Suite

Compared 9% of the time

42Gears SureMDM vs BlackBerry Enterprise Mobility Suite

Compared 1% of the time

More BlackBerry Enterprise Mobility Suite Competitors

Product Reports

Buyer's Guide

Microsoft Intune

July 2026

Download Microsoft Intune product report

Buyer's Guide

Automox

August 2026

Download Automox product report

Buyer's Guide

BlackBerry Enterprise Mobility Suite

August 2026

BlackBerry Enterprise Mobility Suite report

Download BlackBerry Enterprise Mobility Suite product report

Also Known As

Intune, MS Intune, Microsoft Endpoint Manager

No data available

Good for Enterprise, Good Mobile Messaging, Ubitexx Ubi-Suite

Overview

Microsoft Intune is a cloud-based service designed for device management, security, and compliance. It supports automation and facilitates endpoint management for Windows, iOS, and Android devices, ensuring data protection and efficient policy enforcement.

Microsoft Intune offers seamless integration with tools like Windows Autopilot to automate device setup and deployment. Integrated with Azure Active Directory, it enhances policy management while providing robust reporting and analytics tools for compliance tracking. Despite its intuitive interface aimed at simplifying navigation and device security management, there are challenges such as compatibility issues with Linux and Mac, limited policy support for Android, and demands for better third-party integration. It's widely used for both corporate-owned devices and BYOD scenarios in dynamic IT environments.

What are the key features of Microsoft Intune?

Windows Autopilot: Automates device setup for rapid deployment.
Azure Active Directory Integration: Enhances user policy management.
Reporting and Analytics: Improves compliance visibility.
Mobile Application Management: Ensures app security without compromising personal data.
Cloud-Based Management: Allows management from any location.

What benefits and ROI can users expect?

Time Efficiency: Automation reduces time in policy enforcement and configuration updates.
Enhanced Security: Ensures data protection across corporate-owned and BYOD devices.
Improved Compliance: Advanced reporting tools enhance compliance visibility.
Flexible Management: Cloud-based nature supports management from any location.

In industries such as finance and healthcare, Microsoft Intune is implemented to ensure data protection and compliance with regulatory standards. Manufacturing sectors utilize Intune for managing a distributed workforce across global locations, while educational institutions employ it to secure and manage devices in learning environments supporting both students and faculty.

Microsoft

Automox offers automated patch management with cloud-native architecture, cross-platform compatibility, and ease of use. It provides real-time visibility and streamlines operations across Windows, macOS, and Linux, making it ideal for complex IT environments.

Automox empowers organizations with features like Worklets and remote management, enhancing security and efficiency through customizable patching policies, PowerShell script execution, and detailed reporting. It's primarily used for automated patch management, patch remediation, and compliance maintenance across diverse systems, ensuring cybersecurity and reducing vulnerabilities. Enhancements are desired for user access control, policy synchronization, and integration with tools like Tenable. Support for offline patching, rollback features, enhanced reporting, and notification customization are in demand. Improvements in cost effectiveness and multi-group policy applications are also suggested.

What are the key features of Automox?

Automated Patching: Streamlines updates across operating systems.
Cloud-Native Architecture: Offers real-time visibility and ease of use.
Cross-Platform Compatibility: Supports Windows, macOS, and Linux.
Worklets: Custom scripts for automating tasks.
Remote Management: Manage devices from anywhere.
Custom Patching Policies: Tailor updates for specific needs.
Insights Reporting: Generate detailed reports to enhance efficiency.

What benefits and ROI can users expect when evaluating Automox?

Time Efficiency: Saves time by automating complex tasks.
Increased Security: Enhances security through effective patch management.
Compliance: Maintains cybersecurity compliance.
Network Visibility: Provides comprehensive device network oversight.
Scalable Management: Handles extensive network updates effectively.

In industry applications, Automox is widely used for managing and updating vast fleets of devices, particularly in sectors requiring stringent cybersecurity measures. It ensures seamless operations through its centralized automation and management capabilities, making it essential for organizations handling extensive IT networks.

Automox

BlackBerry Enterprise Mobility Suite is a comprehensive platform offering secure and flexible mobile device management, catering to high-security requirements for a seamless integration between personal and corporate data.

BlackBerry Enterprise Mobility Suite delivers a secure environment for mobile device management, providing reliable email access, internet, and personal information management. Its containerization feature helps separate personal and corporate data while facilitating device management flexibility. With a user-friendly interface, Cylance integration, and centralized control, it combats stability issues and strives for better integration with Microsoft tools alongside support for Chromebooks and Apple devices.

What are the key features of BlackBerry Enterprise Mobility Suite?

Security and Data Separation: Enhances protection and confidentiality by using containerization.
Secure Email Access: Ensures reliable access to emails within a protected environment.
Cylance Integration: Eliminates VPN management burdens with advanced antivirus capabilities.
Device Management Flexibility: Allows centralized control over a range of mobile devices.

What benefits should users consider when evaluating BlackBerry Enterprise Mobility Suite?

Enhanced Security: Offers robust protection for mobile devices and data.
Reliability: Consistent access to essential communication tools like email and internet.
Productivity: Facilitates the use of collaboration and productivity applications securely.
Data Control: Maintains strict separation and privacy between personal and corporate data.

In finance and other sectors, BlackBerry Enterprise Mobility Suite supports organizations in managing secure email, collaboration, and mobile devices, addressing high-security needs in both corporate-owned and BYOD scenarios. Enhancements in the QA process and smoother device onboarding further its appeal as a trusted choice.

BlackBerry

Sample Customers

Mitchells and Buzzers, Callaway

Information Not Available

Ashcourt Rowan, EMC Professional Services, Itochu, MBDA, North Hennepin Community College, PGGM, Rohde & Schwarz, US Navy

Buyer's Guide

Automox vs. BlackBerry Enterprise Mobility Suite

August 2026

Free Report: Automox vs. BlackBerry Enterprise Mobility Suite

Find out what your peers are saying about Automox vs. BlackBerry Enterprise Mobility Suite and other solutions. Updated: August 2026.

DOWNLOAD NOW

909,647 professionals have used our research since 2012.

See our Automox vs. BlackBerry Enterprise Mobility Suite report.

See our list of best Enterprise Mobility Management (EMM) vendors.

We monitor all Enterprise Mobility Management (EMM) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.