Automox vs BlackBerry Enterprise Mobility Suite comparison

Automox and BlackBerry are both solutions in the Enterprise Mobility Management (EMM) category. Automox is ranked #11 with an average rating of 10.0, while BlackBerry is ranked #19. Automox holds a 0.7% mindshare in EMM, compared to BlackBerry’s 0.9% mindshare. Additionally, 100% of Automox users are willing to recommend the solution, compared to 78% of BlackBerry users who would recommend it.

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Executive SummaryUpdated on Oct 1, 2024

BlackBerry Enterprise Mobility Suite and Automox are two competing products in the enterprise mobility and device management space. User reviews for pricing and support tend to favor BlackBerry Enterprise Mobility Suite, but Automox generally receives higher marks for its features.

Features: BlackBerry Enterprise Mobility Suite is praised for its robust security features, comprehensive device management capabilities, and strong support. Automox stands out with seamless patch management, automated endpoint management, and ease of use, making it preferable for organizations seeking streamlined management.

Room for Improvement: BlackBerry Enterprise Mobility Suite could improve its integration with other enterprise applications, enhance its user experience, and develop more intuitive integrations. Automox users recommend refining patch management controls, increasing the depth of reporting features, and enhancing control and reporting.

Ease of Deployment and Customer Service: BlackBerry Enterprise Mobility Suite users report a more complex initial setup but appreciate the thorough customer support provided. Automox is noted for its quick deployment times and efficient customer service.

Pricing and ROI: BlackBerry Enterprise Mobility Suite tends to have higher setup costs but is justified by its strong security features and support. Automox provides a more cost-effective solution with quicker ROI due to its automated features.

To learn more, read our detailed Automox vs. BlackBerry Enterprise Mobility Suite Report (Updated: September 2025).

Buyer's Guide

Automox vs. BlackBerry Enterprise Mobility Suite

September 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Microsoft Intune

Mindshare comparison

As of October 2025, in the Enterprise Mobility Management (EMM) category, the mindshare of Microsoft Intune is 31.3%, down from 36.6% compared to the previous year. The mindshare of Automox is 0.7%, down from 1.2% compared to the previous year. The mindshare of BlackBerry Enterprise Mobility Suite is 0.9%, up from 0.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Enterprise Mobility Management (EMM) Market Share Distribution
Product	Market Share (%)
Microsoft Intune	31.3%
Automox	0.7%
BlackBerry Enterprise Mobility Suite	0.9%
Other	67.1%

Enterprise Mobility Management (EMM)

Featured Reviews

AkashKamble

Sr MacOS specialist engineer at Cyber24

Enables management of multiple operating systems with a single license

The best feature is that it's a Microsoft product, so if anything goes wrong, we get quick support for anything required. Remote system functionality allows us to sit anywhere and take control of any device via remote management. We can enhance security for clients' laptops with built-in Microsoft Defender, which is available with the Microsoft Intune license. We use it for reporting purposes through endpoint analytics. When pushing scripting, there are two types available: remediation script and reservation script. Through endpoint analytics, you can push defender policies to clients. It helps with reporting, inventory updates, and monitoring tenant status health.

Read full review

Jack Leung

EMEA Senior Systems Engineer at Quaker Chemical Corporation

Easy to use and deploy agents but needs more stability

We just need to deploy the agent to the endpoints. We don't need to set up anything. For a single agent, it takes one or two minutes. However, we deployed globally, and you need to take into consideration the time it will take to deploy across each endpoint. It's very simple to deploy. We had three or four engineers take care of the implementation.

Read full review

reviewer1310304

IT Mobility Support Analyst at a financial services firm with 5,001-10,000 employees

Helpful technical support, and performs well, but initial setup could be simplified

They are constantly improving the scalability of BlackBerry Enterprise Mobility Suite. More collaborative features are being developed. I know they have integrations with a lot of other vendors and applications, and it's constantly growing. Our company has approximately 3,000 users. I would say we have ten people for actual administrative roles with Blackberry.

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"One valuable feature of Microsoft Intune is the enrollment process, which is user-based, making it easier to manage compared to AirWatch."

"If I assess Intune's user experience, I would say it is perfect and simple."

"The ease of applying security policies to applications we deploy is the most valuable feature of Microsoft Intune."

"It is quite policy-enabled, so you can build pretty much any policy to manage remote endpoints."

"The ability to wipe data from and reset devices is one of the most important and valuable features. If a device is reported stolen, we can freeze it or wipe the data from it, preventing data leakage."

"Its protection policies are most valuable. It protects mobile devices as well as individual apps. It is pretty scalable, and its documentation is also pretty good. It is also pretty straightforward to deploy."

"Microsoft Intune has transformed my organization; we are managing to scale the Intune deployment across all our regions efficiently, and it works perfectly for our needs."

"Autopilot is the most valuable feature."

More Microsoft Intune pros

"Its flexibility is most valuable."

"They've been adding some new features lately, which I'm not nearly as familiar with, but the ability to just deploy patches and exempt certain machines from certain patches is helpful. For instance, for our servers, we may not want to roll out zero-day patches. We are able to exempt those and make sure that they don't get those policies. We've got certain servers that have to run a particular version of Java, and being able to exempt those servers from receiving Java updates is pretty fantastic."

"Among the most valuable features are its ease of use and the Worklets. Both of them are time-savers. Worklets enable us to customize things for a given environment. It's something like when Apple lets other people create applications. Other peoples' Worklets can be used in our environment and in our customers' environments. That saves a lot of time, and it's really cool."

"Previously, we would run a report, scan it, and compare it. We were spending 15 to 30 minutes a month on each machine on this stuff because you would find stuff that wasn't up to date, then you had to fix it. This solution takes that time down to minutes. Automox saves us easily many hours a month."

"The fact that it's just one product that can patch multiple operating systems is really great."

"It's easy to deploy agents to endpoints."

"It's super easy to use and we haven't found anything easier."

"The flexibility in creating tools to make changes on remote machines is most valuable to me. The reporting feature is also fantastic because on any given day I can bring up a list of machines that don't have patches, for example. Or I can bring up a list of machines that are in my environment on a certain day. The solution helps me with not only my own role, and what I look for internally myself, but it also helps during audits. I can go in and look at the number of machines in there, and their owners and timelines. It certainly helps tell a story for anything that IT requires."

More Automox pros

"Cylance, their newest antivirus product, is the most valuable feature for us so far."

"The containerization of the workspace is what we have found to be the most valuable."

"It was an improvement when we got the Tasks and the Notes as well as Connect for Skype For Business."

"Whenever we have issues, people rely on the ability to check messages promptly."

"The functionality with UEM and BlackBerry Works, the shared calendar, is a massive improvement for us."

"It has allowed us to manage many different mobile device platforms, like Windows 10, Android, Apple, and BlackBerry 10, all through a single pane of glass."

"Security is the most valuable feature, because we are a financial institution. We have a large number of clients and we have to make sure all communications are secure and PCI compliant."

"The most important feature is Blackberry Work, for sure, because that is where you have email."

More BlackBerry Enterprise Mobility Suite pros

Cons

"There is still a gap between SCCM and Intune, especially in the reporting, inventory, and software deployment areas."

"The backend of Microsoft Intune needs to be improved. We have seen a little bit of delay as compared to other MDM solutions. That needs to be improved. A little bit more granularity should also be added"

"Microsoft Intune's app deployment presents challenges for non-MSI and non-store apps, particularly EXEs, requiring the use of a Win32 wrapper tool and adding overhead to the process."

"It would be helpful if there was proactive remediation."

"There needs to be more support for Mac operating systems."

"Sometimes the syncing is inconsistent. I'm confident that the devices are checking in every eight hours, but sometimes the devices aren't picking up the settings as quickly as I would expect. Some features haven't been updated in a while, and Microsoft doesn't seem interested in developing them. Unless you talk to an engineer, you don't know whether there will be an update."

"The reporting and cost have room for improvement."

"Microsoft Intune can be improved by making it even more seamless for users to download their certificates."

More Microsoft Intune cons

"We would like to see additional detailed reporting for Service providers like us. We had to build our own reports via their APIs to meet our needs."

"The biggest area they need to fix, without a doubt, is the ability to copy and sync profiles and worklets between all of the organizations you manage, and the ability to have top-level user access control across all of the companies that you manage."

"The stability has come a long way from what it was like when it started and now it's really good."

"The only thing that we've ever truly wanted is an onsite repository. Currently, all updates are provided directly from the internet. So, if you have 1,000 devices, all 1,000 devices go directly out to the internet. We would love the option of being able to put the updates on local storage so that we're not consuming as much bandwidth. That is literally the only thing that we've ever wanted."

"They need to improve the automation features."

"It should have integrated workstation access. So, there should be a remote desktop feature."

"There should be better inventory capabilities. Right now, they only allow you to have insight into software out-of-the-box. It would be nice to also extend that into custom inventory that can be modified and managed by the practitioner."

"Asset management would be a great feature to add to Automox. We would run easier scripts or more out of the box scripts that would help us in audits. \"

More Automox cons

"We cannot integrate BlackBerry Edit from BlackBerry Enterprise. BlackBerry Edit has issues when we are editing any document. We have other internal applications that we can use for documents, but we cannot edit into BlackBerry Edit. There's room for improvement with editing documents."

"The initial installation could be simplified."

"The newest features sometimes pop in very slowly."

"It would be ideal if there was something for communication with Microsoft tools like Teams or Skype for Business, or perhaps even with Zoom for conference calls."

"Some users have complained that some features cannot be done through the BlackBerry Access Hub."

"The only thing is that the UEM service is a little slow. We have a product production environment, and a test environment and both of them are a little slow. When you are using the UEM Web interface, it takes time to load."

"The console needs improvement. It does not provide all the information that we are looking for as far as who has installed a certain product."

"One fault that BlackBerry has is its salesforce. Their direct salesforce department is changing its salespeople constantly. One client I had, over a period of about three years, went through four salespeople. That continuity is a problem, in terms of dealing with the customers."

More BlackBerry Enterprise Mobility Suite cons

Pricing and Cost Advice

"The pricing for Intune and the competitor products are all within the same range, there is no true advantage when it comes to cost."

"I am satisfied with the pricing."

"Our Office 365 Business Premium license, including Office 365 and Intune Management, offers excellent value."

"Any bundle package, such as Security E3, covers multiple things, such as AAP, BitLocker, etc. If you go for them individually, they would be more expensive. Bundling makes the price more attractive and competitive."

"Microsoft's licensing is more flexible and adaptive than its competitors."

"It's monthly for us, but it's built into the license cost that we pay our IT each month. It's maybe 129 Kroner per head, which translates to £10. There are some additional costs. Our IT had to set up and configure their own server, so there is an extra cost for that, but I'm not sure what that costs."

"For organizations that are a Microsoft shop, the pricing is compelling."

"The E5 license is expensive."

More Microsoft Intune pricing and cost advice

"The pricing and licensing costs have been great for us... My advice to others who are evaluating or thinking of implementing Automox is to give it a shot. If a free trial is still available, definitely use it, because it makes life a lot easier."

"We're doing it annually directly through Automox. It is per endpoint. It is $2 and some change per endpoint, but I believe the cost is right around $28,000. Everything is covered in this fee."

"For all these software tools, it is usually a subscription model. There is a monthly charge that we need to pass along to our clients because we are doing all this for their benefit. It is only a couple of bucks a month per computer, and that is a low enough price point where our clients, without exception, have accepted it, and said, "This is great. We will pay that. It sounds like a worthwhile thing.""

"Its licensing for a year was nine grand. There was no additional fee."

"The product is a great value."

"The cost is very reasonable compared to the competition."

"There are no additional costs in addition to the extended licensing fees with Automox. You get your support and your per endpoint license with what you purchased."

"We are on the premium licensing, which is the one that has the API capability that we use."

More Automox pricing and cost advice

"We currently pay by the year, but the licenses are calculated on a monthly basis."

"With the new licensing model, there seems to be a significant increase in cost, which makes it difficult to push forward and talk with the business."

"We are paying $200 annually. You also need to have a hardware server or a license for the server so there could be some additional fees added on to that."

"We pay about $6 a year for the solution. There are no extra costs on top of that. You save a lot of money when you use this product."

"Sometimes, it is very hard to get an overview because there are so many different suites to find out what is the right thing for new customers."

"The licensing costs are paid on a yearly basis because we just renewed the license. If you have some big issue, they will also charge you."

"For the number of licenses, I believe it was approximately $500,000 per year, or for three years."

"In my opinion, we're paying an awful lot for what we get, compared to other vendors. I don't deal with the pricing, but it does seem to be a bit pricey for the things that we get, especially, when you compare them to other vendors, such as VMware, Citrix, who have all bought up other players in this space. VMware offers AirWatch free as part of their packages."

More BlackBerry Enterprise Mobility Suite pricing and cost advice

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Top Industries

By visitors reading reviews

Computer Software Company

12%

Financial Services Firm

Manufacturing Company

Government

Computer Software Company

11%

Government

Financial Services Firm

Manufacturing Company

Financial Services Firm

28%

Manufacturing Company

Energy/Utilities Company

Real Estate/Law Firm

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	116
Midsize Enterprise	46
Large Enterprise	152

By reviewers
Company Size	Count
Small Business	7
Midsize Enterprise	3
Large Enterprise	1

By reviewers
Company Size	Count
Small Business	7
Midsize Enterprise	3
Large Enterprise	19

Questions from the Community

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What needs improvement with Automox?

I wouldn't be able to tell you how Automox can be improved; it seems to work very nicely already.

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What is your primary use case for Automox?

We use Automox to maintain the software on all our computers. We were using Qualys before and we're still using it, b...

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What advice do you have for others considering Automox?

Since switching over from Qualys, we have seen no positive impacts for our organization other than being able to upda...

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Product Reports

Buyer's Guide

Microsoft Intune

September 2025

Download Microsoft Intune product report

Buyer's Guide

Automox

October 2025

Download Automox product report

Buyer's Guide

BlackBerry Enterprise Mobility Suite

October 2025

BlackBerry Enterprise Mobility Suite report

Download BlackBerry Enterprise Mobility Suite product report

Also Known As

Intune, MS Intune, Microsoft Endpoint Manager

No data available

Good for Enterprise, Good Mobile Messaging, Ubitexx Ubi-Suite

Overview

Microsoft Intune provides centralized management of mobile devices and applications, ensuring security, compliance, and productivity through integration with Microsoft services like Microsoft 365 and Azure Active Directory.

Organizations use Intune for managing mobile devices and applications, enhancing security and compliance across platforms. With features like single sign-on, conditional access, and zero-touch deployment via Autopilot, it facilitates efficient operations. Intune's scalability, easy enrollment, and capabilities such as remote wipe support diverse device management, offering robust data protection and efficient operation. Despite its features, improvement areas include reporting, compatibility with non-Microsoft devices, and better support for macOS and Linux devices.

What are the key features of Microsoft Intune?

Seamless Integration: Works with Microsoft 365, Azure Active Directory, and System Center for streamlined management.
Conditional Access: Enhances security with policies that restrict access based on conditions.
Autopilot: Provides zero-touch deployment for setting up new devices efficiently.
Mobile Device Management: Enables control over both personal and corporate devices.
Application Deployment: Facilitates app delivery across a range of devices.

What benefits should users look for in reviews?

Centralized Management: Reduces complexity by managing devices and applications in one place.
Security Enhancement: Protects data with features like remote wipe and compliance monitoring.
Improved Productivity: Enhances efficiency with seamless integration and automation features.
Device Scalability: Supports diverse device management for growing business needs.

In industries such as finance, healthcare, and education, Microsoft Intune is implemented to ensure secure and compliant device management. Companies leverage its capabilities to deploy security policies and manage both corporate-owned and BYOD environments, facilitating a unified approach to data protection and compliance.

Microsoft

Facing growing threats and a rapidly expanding attack surface, understaffed and alert-fatigued organizations need more efficient ways to eliminate their exposure to vulnerabilities. Automox is a modern cyber hygiene platform that closes the aperture of attack by more than 80% with just half the effort of traditional solutions.

Cloud-based and globally available, Automox enforces OS & third-party patch management, security configurations, and custom scripting across Windows, Mac, and Linux from a single intuitive console. IT and SecOps can quickly gain control and share visibility of on-prem, remote and virtual endpoints without the need to deploy costly infrastructure.

Automox dramatically reduces corporate risk while raising operational efficiency to deliver best-in-class security outcomes, faster and with fewer resources.

Automox

The BlackBerry Enterprise Mobility Suite offers five editions to meet your enterprise’s evolving mobile needs. Growth can happen quickly, and the BlackBerry Enterprise Mobility Suite is designed to provide a seamless transition to the more advanced capabilities in higher-level editions. The subscription model ensures predictable annual expenditures and eliminates upfront capital costs.

BlackBerry

Sample Customers

Mitchells and Buzzers, Callaway

Information Not Available

Ashcourt Rowan, EMC Professional Services, Itochu, MBDA, North Hennepin Community College, PGGM, Rohde & Schwarz, US Navy

Buyer's Guide

Automox vs. BlackBerry Enterprise Mobility Suite

September 2025

Free Report: Automox vs. BlackBerry Enterprise Mobility Suite

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