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Pros & Cons summary

Buyer's Guide

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Prominent pros & cons

PROS

Automox is praised for its flexibility, enabling users to set up numerous policies and customize according to their environment.
It significantly reduces manual effort, saving hundreds of hours and improving operational efficiency.
Automox stands out as a comprehensive patch management tool, ensuring timely updates across multiple operating systems.
With its ease of deployment and cost-effectiveness, Automox helps organizations streamline processes and eliminate unnecessary tools.
Automox's automatic patching capabilities are highly valued, being efficient and dependable for improved security management.

CONS

Automox lacks integrated workstation access, including a remote desktop feature.
There is a significant need to allow copy and sync of profiles and worklets across all managed organizations, and to establish top-level user access control.
Manually setting up accounts for new clients without inheritable permissions is cumbersome and inefficient.
There is no option for offline patching, posing challenges for air-gapped or highly restricted environments.
An onsite repository for updates is desired to reduce bandwidth consumption when dealing with many devices.
 

Automox Pros review quotes

Naqash Ahmed - PeerSpot reviewer
Senior Data Reporting Analyst at University of Bradford
Feb 7, 2026
Out of all these features, if I had to pick one which I'm relying on the most, I would say the automatic patching, because it saves a lot of time and ensures all devices are updated.
Dennis Mascot - PeerSpot reviewer
Data at Infosys
Mar 23, 2026
Automox has positively impacted my organization with significant time-saving, improved our security posture by automatically patching vulnerabilities, and is easy to manage and deploy while offering Automox University as a great resource for learning the platform.
Anastasiya Sousa - PeerSpot reviewer
QA Engineer at a computer software company with 1,001-5,000 employees
Aug 27, 2026
Automox has had a positive impact on my organization by reducing the amount of manual effort needed to keep our test environments patched and consistent.
Learn what your peers think about Automox. Get advice and tips from experienced pros sharing their opinions. Updated: August 2026.
911,493 professionals have used our research since 2012.
TP
Technical Product Manager at Hireright
May 15, 2026
Automox has eased our operations; it is very simple to use and does not have heavy workflows.
it_user1643136 - PeerSpot reviewer
Senior Project Manager at a government with 51-200 employees
Aug 3, 2021
They've been adding some new features lately, which I'm not nearly as familiar with, but the ability to just deploy patches and exempt certain machines from certain patches is helpful. For instance, for our servers, we may not want to roll out zero-day patches. We are able to exempt those and make sure that they don't get those policies. We've got certain servers that have to run a particular version of Java, and being able to exempt those servers from receiving Java updates is pretty fantastic.
Jack Leung - PeerSpot reviewer
EMEA Senior Systems Engineer at Quaker Chemical Corporation
Mar 24, 2023
It's easy to deploy agents to endpoints.
it_user1718598 - PeerSpot reviewer
Owner at Saje Network Systems
Nov 18, 2021
Among the most valuable features are its ease of use and the Worklets. Both of them are time-savers. Worklets enable us to customize things for a given environment. It's something like when Apple lets other people create applications. Other peoples' Worklets can be used in our environment and in our customers' environments. That saves a lot of time, and it's really cool.
JL
Director Of Business Operations at Ihloom Cybersecurity
Mar 24, 2021
The fact that it's just one product that can patch multiple operating systems is really great.
it_user1540557 - PeerSpot reviewer
President / CEO at B/Net Systems
Mar 26, 2021
Previously, we would run a report, scan it, and compare it. We were spending 15 to 30 minutes a month on each machine on this stuff because you would find stuff that wasn't up to date, then you had to fix it. This solution takes that time down to minutes. Automox saves us easily many hours a month.
JT
IT Director at a healthcare company with 501-1,000 employees
Apr 5, 2021
The flexibility in creating tools to make changes on remote machines is most valuable to me. The reporting feature is also fantastic because on any given day I can bring up a list of machines that don't have patches, for example. Or I can bring up a list of machines that are in my environment on a certain day. The solution helps me with not only my own role, and what I look for internally myself, but it also helps during audits. I can go in and look at the number of machines in there, and their owners and timelines. It certainly helps tell a story for anything that IT requires.
 

Automox Cons review quotes

Naqash Ahmed - PeerSpot reviewer
Senior Data Reporting Analyst at University of Bradford
Feb 7, 2026
While Automox has very good features, I think there's still room for improvement.
Dennis Mascot - PeerSpot reviewer
Data at Infosys
Mar 23, 2026
I would add that remote support for iOS could be better, and remote support of Linux is also lacking.
Anastasiya Sousa - PeerSpot reviewer
QA Engineer at a computer software company with 1,001-5,000 employees
Aug 27, 2026
I think Automox can be improved by providing more advanced reporting and analytics, with greater customization of dashboards and compliance reports.
Learn what your peers think about Automox. Get advice and tips from experienced pros sharing their opinions. Updated: August 2026.
911,493 professionals have used our research since 2012.
TP
Technical Product Manager at Hireright
May 15, 2026
From an enterprise perspective, Automox could have better compliance reporting, which is needed for audit readiness, security reviews, and customer compliance evidence.
it_user1643136 - PeerSpot reviewer
Senior Project Manager at a government with 51-200 employees
Aug 3, 2021
The only thing that we've ever truly wanted is an onsite repository. Currently, all updates are provided directly from the internet. So, if you have 1,000 devices, all 1,000 devices go directly out to the internet. We would love the option of being able to put the updates on local storage so that we're not consuming as much bandwidth. That is literally the only thing that we've ever wanted.
Jack Leung - PeerSpot reviewer
EMEA Senior Systems Engineer at Quaker Chemical Corporation
Mar 24, 2023
They need to improve the automation features.
it_user1718598 - PeerSpot reviewer
Owner at Saje Network Systems
Nov 18, 2021
The stability has come a long way from what it was like when it started and now it's really good.
JL
Director Of Business Operations at Ihloom Cybersecurity
Mar 24, 2021
As concerns the patching concepts, there's a bit of a learning curve in terms of working out how Automox wants you to work within the console, not only splitting up everything into groups, but then having the various policies assigned.
it_user1540557 - PeerSpot reviewer
President / CEO at B/Net Systems
Mar 26, 2021
When we bring on a new client, we need to go into that client and manually set up my account, my chief engineer's account, three technicians' accounts, and a billing person's account all over again, which is annoying. We have probably up to 15 or 16 of our clients on Automox now. For every single one of those, we have had to go in and set this up. Then, if anything changes, we have to remember to go to Automox and change it 15 or 16 times. So, we just want inheritable permissions, and that is it. We have talked to them about this, and they are like, "Yeah, we hear a lot of complaints about it." I am thinking, "Guys, I have been complaining about this for a year and a half. When are you going to do it?" It must be some tricky thing or not an easy fix, because I can only assume if it were easy, then they would have done it by now.
JT
IT Director at a healthcare company with 501-1,000 employees
Apr 5, 2021
Asset management would be a great feature to add to Automox. We would run easier scripts or more out of the box scripts that would help us in audits. \