Try our new research platform with insights from 80,000+ expert users

Atlassian Confluence vs OpenText Documentum Content Management comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Atlassian Confluence
Average Rating
8.2
Reviews Sentiment
7.0
Number of Reviews
106
Ranking in other categories
Corporate Portals (Enterprise Information Portals) (2nd), Enterprise Social Software (3rd), Knowledge Management Software (1st)
OpenText Documentum Content...
Average Rating
7.6
Reviews Sentiment
6.5
Number of Reviews
32
Ranking in other categories
Enterprise Content Management (3rd)
 

Mindshare comparison

Atlassian Confluence and OpenText Documentum Content Management aren’t in the same category and serve different purposes. Atlassian Confluence is designed for Corporate Portals (Enterprise Information Portals) and holds a mindshare of 13.2%, down 17.0% compared to last year.
OpenText Documentum Content Management, on the other hand, focuses on Enterprise Content Management, holds 10.2% mindshare, down 11.6% since last year.
Corporate Portals (Enterprise Information Portals) Market Share Distribution
ProductMarket Share (%)
Atlassian Confluence13.2%
SharePoint28.8%
Liferay Digital Experience Platform19.1%
Other38.9%
Corporate Portals (Enterprise Information Portals)
Enterprise Content Management Market Share Distribution
ProductMarket Share (%)
OpenText Documentum Content Management10.2%
SharePoint15.0%
OpenText Content Management10.0%
Other64.8%
Enterprise Content Management
 

Featured Reviews

Rabindra K Maharana - PeerSpot reviewer
Editing features improve document accessibility
There is a holiday calendar, however, I need to install an app or add something to it. The add-on feature is not readily available or well-documented. Guidance on this should be available in a forum. Recently, I used a feature in another tool—perhaps GitHub—where it helped prepare a chart. It involved listing resources, like having fifteen people in the X team, ten in the Y team, and seven in the Z team. It created a bar chart showing these numbers. This chart used AI to offer users the option to create it based on the data. It was then created on a separate page and made available.
Salih çakır - PeerSpot reviewer
User-friendly content management but needs more customizations
We use OpenText Documentum for managing the command life cycle and for content management Documentum helps by saving time during daily operations. The product is user-friendly. The BPM side should be improved. It would be beneficial to have more ability to customize features for specific use…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Atlassian Confluence is flexible and allows adding different types of context on the page and connecting a hypertext, like a web page, without a source."
"The product has a valuable feature for quick verification of documents."
"The most valuable features of Atlassian Confluence are version management and search and linkage to the JIRA tickets. They are integrated very well together. You can have links from many places and can easily jump from one to the other. If you want to find all the information about a topic, you only need to click and you receive the information."
"The most beneficial aspect is real-time collaboration, allowing multiple users to work on the same documents simultaneously."
"It is a good collaboration tool."
"The solution offers a lot of freedom when drafting directly online."
"A simple tool for developers to write and record team decisions explaining the product that they are creating."
"The most valuable feature is the accessibility from different sites for different colleagues and the search option."
"It is a very secure system. It is reliable, and that is one of the reasons people manage their content within Documentum. It gives them the confidence that the content is accessible to the right people and not to the wrong people."
"The most valuable feature of Documentum for our content management needs is its ability to segregate access based on department and role."
"The tool's most valuable feature is ACL, which helps to control the user groups that access the documents."
"We like Documentum for its capacity and reliability."
"Two things are excellent in Documentum. One is business process management. The other is its support for metadata."
"OpenText Documentum's composition is good. It is convenient and straight out of the box."
"The most valuable features of this solution are the security, storage, and document search capability."
"The most valuable feature is that the documents are kept secure."
 

Cons

"In the next release, I would like to have the ability to import pictures."
"They can improve the table feature of Confluence. It is currently not adequate."
"This is kind of by design, however, the lack of control in terms of editing the page to make it look the way you want it to look is an issue. It would be nice if there was more flexibility there."
"The add-on feature is not readily available or well-documented."
"Some macros can be technical, and they are better managed on the Confluence cloud rather than on-premises. For example, when you add an image on the cloud, you can resize it just by using the mouse. This is not the case on-premises yet. You have to write pixels of the size of the image sometimes. Some of the very old macros are still there, and some of them are technical. It can be hard for users if they are not from an IT background to understand how to use them quickly."
"There are some issues with performance when creating tables."
"The software does not currently have any kind of AI integration. Given that many platforms are now incorporating AI, I believe Confluence should also consider AI integration."
"Atlassian Confluence should improve the interface, it needs to be more user-friendly. It is easy to use, but it could be more intuitive."
"We mostly use the Life Sciences package. That package is somewhat dated. There should be enhancements to the Life Science package and additional offerings to support pharma in particular."
"The licensing model should be changed."
"The BPM side should be improved."
"OpenText Documentum has a lot of scope for improvement in terms of adding some AI integrations."
"While generally secure, some noted security issues need consideration. The installation process for on-premise setup needs improvement as well."
"OpenText Documentum is moving to the cloud, and I am concerned about the security aspect of it."
"The main issue is the software's performance when storing around 10 million or more documents. It becomes slow and needs improvement. Perhaps it's a cloud-related issue, but it needs to be addressed. It could be due to our S3 bucket or something else. Nevertheless, this is a significant challenge we're facing."
"It should provide more tools to help clients upgrade solutions based on Webtop."
 

Pricing and Cost Advice

"There is a license needed to use Atlassian Confluence."
"When you purchase this solution you get some support."
"We have to pay licensing fees."
"To my knowledge, Atlassian Confluence had a pricing approach which is a commercial open-source solution, so that if you are a company, you had to pay an amount. This fee was not huge compared to other traditional solutions, and it was free for personal use or if you were an individual."
"In my opinion, it's worth the investment"
"The issues I have with the pricing are in respect to the add-ons."
"There is an annual license."
"Maybe we're only using 10% of it, but we have to pay for everything."
"It falls in line with a lot of things that are out there on the market. There is nothing extraordinary in terms of great or bad."
"OpenText Documentum's pricing is good."
"It is quite an expensive product."
"The price is considered affordable now."
"OpenText Documentum has announced a new licensing model, which could be more expensive."
"The product is expensive."
report
Use our free recommendation engine to learn which Corporate Portals (Enterprise Information Portals) solutions are best for your needs.
868,706 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Financial Services Firm
15%
Manufacturing Company
11%
Computer Software Company
10%
Government
8%
Financial Services Firm
16%
Government
12%
Computer Software Company
11%
Manufacturing Company
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business38
Midsize Enterprise26
Large Enterprise52
By reviewers
Company SizeCount
Small Business10
Midsize Enterprise1
Large Enterprise28
 

Questions from the Community

What do you like most about Atlassian Confluence?
The most valuable feature of the solution stems from its document-controlling feature. In Atlassian Confluence, controlled documents cannot be edited by anyone else.
What is your experience regarding pricing and costs for Atlassian Confluence?
With Atlassian, the costs are reasonable. Although higher than before when we used multiple platforms and licenses, having a collaborative platform like this is advantageous. It streamlines license...
What needs improvement with Atlassian Confluence?
There's room for improvement in the way folders are structured in Atlassian Confluence. Sometimes it's frustrating when we have two documents that we want to have the same name. For instance, we mi...
What is your experience regarding pricing and costs for Documentum?
It falls in line with a lot of things that are out there on the market. There is nothing extraordinary in terms of great or bad.
What do you like most about OpenText Documentum?
The most valuable feature of Documentum for our content management needs is its ability to segregate access based on department and role.
What needs improvement with OpenText Documentum?
The interface of OpenText Documentum could be more intuitive; sometimes it is hard to find where the information is located.
 

Also Known As

Confluence
Dell EMC Documentum, Documentum , Documentum xCelerated Composition Platform
 

Overview

 

Sample Customers

Facebook, Skype, Microsoft, NASA, Netflix, Adobe, Bonobos, LinkedIn, Pfizer, Citi.
Agility; Bibliotheca Alexandrina; Capitec Bank; Department of Social Development, Republic of South Africa; County of Los Angeles, Department of Human Resources; Fresenius Kabi; Heathrow Airport; Lahey Health; Linde PLC; Milestone Pharma Co. Ltd; National Bank for Agriculture and Rural Development; Open Grid Europe GmbH; REPCO NEX Industrial Solutions; Springer Nature; Syngene International; Tata Power DDL; University of Texas Austin
Find out what your peers are saying about Microsoft, Atlassian, Liferay and others in Corporate Portals (Enterprise Information Portals). Updated: September 2025.
868,706 professionals have used our research since 2012.