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Atlassian Confluence vs OpenText Documentum Content Management comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Atlassian Confluence
Average Rating
8.2
Reviews Sentiment
6.9
Number of Reviews
107
Ranking in other categories
Corporate Portals (Enterprise Information Portals) (2nd), Enterprise Social Software (3rd), Knowledge Management Software (1st)
OpenText Documentum Content...
Average Rating
7.6
Reviews Sentiment
6.5
Number of Reviews
32
Ranking in other categories
Enterprise Content Management (3rd)
 

Mindshare comparison

Atlassian Confluence and OpenText Documentum Content Management aren’t in the same category and serve different purposes. Atlassian Confluence is designed for Corporate Portals (Enterprise Information Portals) and holds a mindshare of 13.6%, down 16.4% compared to last year.
OpenText Documentum Content Management, on the other hand, focuses on Enterprise Content Management, holds 8.0% mindshare, down 11.9% since last year.
Corporate Portals (Enterprise Information Portals) Market Share Distribution
ProductMarket Share (%)
Atlassian Confluence13.6%
SharePoint26.7%
Liferay Digital Experience Platform17.8%
Other41.900000000000006%
Corporate Portals (Enterprise Information Portals)
Enterprise Content Management Market Share Distribution
ProductMarket Share (%)
OpenText Documentum Content Management8.0%
SharePoint11.8%
OpenText Content Management8.4%
Other71.8%
Enterprise Content Management
 

Featured Reviews

Rabindra K Maharana - PeerSpot reviewer
Sr Consultant at a tech services company with 10,001+ employees
Editing features improve document accessibility
There is a holiday calendar, however, I need to install an app or add something to it. The add-on feature is not readily available or well-documented. Guidance on this should be available in a forum. Recently, I used a feature in another tool—perhaps GitHub—where it helped prepare a chart. It involved listing resources, like having fifteen people in the X team, ten in the Y team, and seven in the Z team. It created a bar chart showing these numbers. This chart used AI to offer users the option to create it based on the data. It was then created on a separate page and made available.
FC
Consultant In Risk Management and Performance Improvemenf at Deloitte Risk Advisory
User finds integration useful but seeks improvement in interface intuitiveness
I am satisfied with OpenText Documentum so far; it has great integration capabilities. The connection with our API and SAP is useful, as you can use their SAP interface. The key point that my company decided to go with OpenText Documentum is mostly because you can integrate it with many other tools such as Salesforce.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The solution is very intuitive and provides excellent content management."
"The search functionality is a really powerful feature."
"It is a very popular tool."
"One of the best features of Atlassian Confluence is that it integrates really well with Jira, and it's easy to use."
"What's most valuable to me in Atlassian Confluence is that it allows the concurrent development of documentation. I also like how you can add comments offline and implement changes directly on the document."
"I love the reports and the Confluence board."
"The most valuable features are the ease of creating documentation, as well as charts."
"The most valuable feature of the solution stems from its document-controlling feature. In Atlassian Confluence, controlled documents cannot be edited by anyone else."
"The most valuable features of this solution are the security, storage, and document search capability."
"OpenText Documentum has improved availability and performance in our organization."
"It provides possibilities for us to save documents and supporting the business process while doing so."
"OpenText Documentum is a robust choice for enterprise-level document management."
"The storage of metadata content, workflows, and life cycles are the most valuable features of OpenText Documentum."
"It has the ability to categorize and search."
"The product is tamper-proof and enables us to return to the document source, which is helpful in legal issues."
"I recommend Documentum as it supports big systems and offers good integration."
 

Cons

"Some elements of the user interface could be more user-friendly, including embedding diagrams."
"Atlassian Confluence is not really a community-friendly solution."
"The one way in which this solution could be improved is by offering better design and UI."
"Managing user permissions and credentials could be easier."
"There is a holiday calendar, however, I need to install an app or add something to it. The add-on feature is not readily available or well-documented."
"I would like Confluence to include the ability to draw flowcharts and diagrams."
"There needs to be a flexible pricing model, where we can pick and choose services and customize our pricing model."
"I would like to see more macros provided by the company included in the license."
"The user interface can be improved."
"The price is quite high as the licensing prices are significant."
"While generally secure, some noted security issues need consideration. The installation process for on-premise setup needs improvement as well."
"An area that needs to improve is how to reduce storage space on the AWS site."
"OpenText Documentum's user interface could be improved a little bit."
"The licensing model should be changed."
"We mostly use the Life Sciences package. That package is somewhat dated. There should be enhancements to the Life Science package and additional offerings to support pharma in particular."
"Sometimes DocBroker cannot see the DocBase."
 

Pricing and Cost Advice

"We pay $350 a month to use the solution."
"There is an annual license."
"In my opinion, it's worth the investment"
"There are some cases where you can go on Confluence as a public site without a license, but you will not have all of the features. You can also have a Confluence site that does not require a license just to read the articles. When you have Jira Service Management attached to Confluence, then you can go through the portal of Jira Service Management and read the Confluence articles without the license. This is good because when you are in an ITSM environment, you have many customers, and you do not want them to have to pay just to read articles. Regarding the use of the full features of Confluence, there is a license cost, and it depends on how many users you want."
"When you purchase this solution you get some support."
"The product is neither cheap nor expensive, meaning its price falls somewhere in the mid-range zone."
"Confluence charges an extra fee for analytics."
"The price of the on-premises data center version is too expensive."
"The price is considered affordable now."
"It falls in line with a lot of things that are out there on the market. There is nothing extraordinary in terms of great or bad."
"The product is expensive."
"OpenText Documentum's pricing is good."
"OpenText Documentum has announced a new licensing model, which could be more expensive."
"It is quite an expensive product."
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Top Industries

By visitors reading reviews
Financial Services Firm
16%
Manufacturing Company
12%
Computer Software Company
7%
Government
6%
Financial Services Firm
16%
Government
10%
Manufacturing Company
9%
Computer Software Company
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business38
Midsize Enterprise26
Large Enterprise52
By reviewers
Company SizeCount
Small Business10
Midsize Enterprise1
Large Enterprise28
 

Questions from the Community

What do you like most about Atlassian Confluence?
The most valuable feature of the solution stems from its document-controlling feature. In Atlassian Confluence, controlled documents cannot be edited by anyone else.
What is your experience regarding pricing and costs for Atlassian Confluence?
Money is a factor because Atlassian Confluence is not free. I need to purchase extra components when adding new projects or employees.
What needs improvement with Atlassian Confluence?
Currently, I have no suggestions for improvements. There are no issues with stability or downtime with Atlassian Confluence.
What do you like most about OpenText Documentum?
The most valuable feature of Documentum for our content management needs is its ability to segregate access based on department and role.
What needs improvement with OpenText Documentum?
The interface of OpenText Documentum could be more intuitive; sometimes it is hard to find where the information is located.
What is your primary use case for OpenText Documentum?
We are using it to archive the information about our sales.
 

Also Known As

Confluence
Dell EMC Documentum, Documentum , Documentum xCelerated Composition Platform
 

Overview

 

Sample Customers

Facebook, Skype, Microsoft, NASA, Netflix, Adobe, Bonobos, LinkedIn, Pfizer, Citi.
Agility; Bibliotheca Alexandrina; Capitec Bank; Department of Social Development, Republic of South Africa; County of Los Angeles, Department of Human Resources; Fresenius Kabi; Heathrow Airport; Lahey Health; Linde PLC; Milestone Pharma Co. Ltd; National Bank for Agriculture and Rural Development; Open Grid Europe GmbH; REPCO NEX Industrial Solutions; Springer Nature; Syngene International; Tata Power DDL; University of Texas Austin
Find out what your peers are saying about Microsoft, Atlassian, Liferay and others in Corporate Portals (Enterprise Information Portals). Updated: January 2026.
880,745 professionals have used our research since 2012.