Miriam Tover - PeerSpot reviewer
Service Delivery Manager at PeerSpot (formerly IT Central Station)
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What is your experience regarding pricing and costs for Atlassian Confluence?


We all know it's really hard to get good pricing and cost information.

Please share what you can so you can help your peers.

PeerSpot user
17 Answers
Paul Guias - PeerSpot reviewer
Projekt manager at ReqPOOL
Real User
Top 10
Oct 13, 2022

We have to pay licensing fees.

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Dusanka Mladenovic - PeerSpot reviewer
Data Architect at a financial services firm with 5,001-10,000 employees
Real User
Top 5
Sep 6, 2022

Confluence charges an extra fee for analytics.

Cuneyt Gurses - PeerSpot reviewer
Solution Architect, DevOps Engineer at sonne technology
Real User
Top 5Leaderboard
Sep 1, 2022

I am using the paid version. My company has purchased it for company employees. We are using Confluence as a company. I don't know how much it costs, but its price is good enough. Its price is not so high.

Human Resources Executive at Sticky IO
Real User
Top 5Leaderboard
Aug 5, 2022

The pricing depends on traffic, like how much input and output is happening and how many messages you're handling. For example, you have a bundle package that has a limit. If you go beyond that, there's a different price attached to it, but if you are within that limit, it's a fixed price.

Data Management at Wesfarmers OneDigital
Real User
Top 10
Jul 24, 2022

Licensing is not very expensive. The issue is that engagement with an external party or stakeholder requires the purchase of an additional license. It's the same issue if we have a consultant coming on board and is a pain point for us.

Tai Hyo Kim - PeerSpot reviewer
Chief Executive Officer at Formal Works Inc.
Real User
Top 10
May 26, 2022

They provide both subscription models, but I don't manage the licensing for our company, so I don't know what it costs.

Learn what your peers think about Atlassian Confluence. Get advice and tips from experienced pros sharing their opinions. Updated: December 2022.
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Attila Mozes - PeerSpot reviewer
Managing Director at provalida GmbH
Real User
Top 5Leaderboard
Apr 25, 2022

Pricing wise, it ends up being an expensive solution. In the beginning it's cheap, but by the time you have all the functions you need, it turns out to be expensive.

Styliana Araouzou - PeerSpot reviewer
Senior Operations Analyst at Etoro
Real User
Top 5Leaderboard
Apr 5, 2022

I don't handle the licensing aspects of the product. I'm unsure as to the exact costs. It's my understanding, however, that it is an expensive product. On a scale from one to five, where one is cheap and five is expensive, I'd rate it at a three and a half.

User at a government with 1,001-5,000 employees
Real User
Top 10
Feb 4, 2022

There is an annual license.

Mathias Florian - PeerSpot reviewer
Business developer at Bat.IT
Real User
Top 5Leaderboard
Dec 24, 2021

Atlassian is trying to push the license for their online version, but our customers are not ready for that yet. Its licensing is also quite highly-priced.

Lead architect at Tech Mahindra Limited
Real User
Top 5Leaderboard
Nov 20, 2021

I believe we have the Enterprise license with Confluence.

WiseCat - PeerSpot reviewer
Enterprise Architect, CISSP at a tech services company with 1,001-5,000 employees
Real User
Top 5Leaderboard
Jun 4, 2021

Well, that´s difficult now. Until the end of 2020, using a self-hosted server, have one of your IT-Admins set it up, costs $10 a year for the 10-Author license. Nowadays? Don´t use it. The price of the on-premises data center version is too expensive.

CEO & CPO at a tech services company with 11-50 employees
Real User
Oct 7, 2020

The problem with the pricing model is not so much the price for the Atlassian basic software itself; the issues I have with the pricing are in respect to the add-ons. The problem with add-on pricing is that it typically is always calculated based on the amount of basic Confluence or Jira licenses. Since some of the add-ons will only get used by a very limited number of users, having to pay for the full implementation (for all the people using Confluence or Jira), seems like an unfair pricing model. It also prohibits the usage of certain add-ons, too. Certain add-ons from a functionality-perspective are much more exclusive to only a few users. That pricing model should be reviewed and potentially edited or amended to make it more flexible.

System Engineer at a insurance company with 1,001-5,000 employees
Real User
Oct 6, 2020

When you purchase this solution you get some support.

Delivery Lead at Cyma
Real User
Sep 30, 2020

For us, it's free to use. We don't pay any licensing.

Lindsay Fifield - PeerSpot reviewer
Customer Success Manager at LogiGear Corporation
Jul 9, 2020

I don't know what the licensing costs for the solution are at this time.

RajatSharma - PeerSpot reviewer
RPA Business Consultant at a tech consulting company with 10,001+ employees
Real User
Mar 26, 2019

* It's easy to set up, as it gives a quick guide for the same process. * Costing and pricing may vary depending on usage.

Related Questions
Netanya Carmi - PeerSpot reviewer
Content Manager at PeerSpot (formerly IT Central Station)
Nov 17, 2021
How does Microsoft Teams compare with Altassian Confluence? Which would you choose and why?
See 2 answers
CIO with 501-1,000 employees
Oct 18, 2021
Because Microsoft Teams is not a wiki, therefore it makes no sense to compare it to Confluence, a wiki. And one should be careful not to store wiki content in (Teams) chats because the data in the chat is not structured and is very difficult to find again. We would never choose Atlassian products again because the prices increase very much every year, longstanding errors are not fixed, the licensing for on-premise is exorbitantly high and you are practically forced to store the data on the Atlassian servers. That's why we have several projects underway that aim to replace JIRA, Confluence, etc. And it is a great joy and relief for all team members to be getting closer to this goal.
Nov 17, 2021
Microsoft Teams has good conference call quality and is perfect for large group meetings - the up to 90k+ capacity is amazing! The simplicity of scheduling for video conferencing, especially when using Outlook for email and calendar, makes everything very easy. One click to schedule the meeting, one click activates the meeting. It's that easy. They offer different options with backgrounds, which our teams like very much. One favorite feature is the repository, which is great for knowledge management. We can store and retrieve documents, maintain control, and collaborate freely and easily with each other. We would like to see the same functionality between mobile and desktop applications, though. Some of the features vary greatly and this can make things difficult. Microsoft Teams takes up a lot of bandwidth, which can slow things down at peak times. This can also affect things like screen sharing, downloading, and losing sound and video. The Wiki software that comes with Atlassian Confluence is great. Atlassian Confluence is extremely intuitive and user-friendly; you don’t have to be tech-savvy to use it. Atlassian Confluence has a great offering of templates that can be used for just about any situation, such as creating documents, charts, or enhanced tables. The hyper-linking and drawing tools are one of our favorite features. Atlassian Confluence recently stopped offering the self-hosted version of the product. The cloud-based service currently offered can be very expensive for smaller companies. There could also be more flexibility when it comes to editing a page to make it look the way you want it to look. Conclusion For what we were looking for, we felt Microsoft Teams was the best fit. You get great collaborative options, documentation workflows, and follow-up. The additional benefit of extraordinary call conferencing options that are fully integrated with the Microsoft ecosystem made it a very easy choice for us.
Jul 9, 2021
Hi community, I am doing research about data transfer from Wiki to (an existed) Confluence structure. There are some recommendations for Universal Wiki Converter but we do not want to deal with scripts too much. And we are not sure whether we can rely on them or not. Is there a simple method for transfering data (texts, pictures, folders, links) collectively? What are your professional comm...
See 1 answer
Evgeny Belenky - PeerSpot reviewer
Director of Community at PeerSpot (formerly IT Central Station)
Jul 9, 2021
Hi @WiseCat, @Sebastian Lawrence ​and @Lindsay Fifield. Can you possibly chime in here?
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