Atera vs LiveNX comparison

Atera and BlueCat are both solutions in the Network Monitoring Software category. Atera is ranked #35 with an average rating of 10.0, while BlueCat is ranked #34 with an average rating of 8.3. Atera holds a 0.5% mindshare in NMS, compared to BlueCat’s 1.0% mindshare. Additionally, 93% of Atera users are willing to recommend the solution, compared to 81% of BlueCat users who would recommend it.

Atera

Read 15 Atera reviews

3,426 Views
959 Comparison Views

93% willing to recommend

LiveNX

Read 10 LiveNX reviews

2,996 Views
2,247 Comparison Views

81% willing to recommend

Atera

LiveNX

Comparison Buyer's Guide

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Executive SummaryUpdated on Mar 1, 2026

LiveNX and Atera compete in the network management category. Atera has the upper hand for small to mid-sized businesses with its cost-effectiveness and functionality, whereas LiveNX is better suited for enterprises requiring complex, robust features.

Features: LiveNX offers detailed network performance analytics, flow visualization, and advanced troubleshooting capabilities. Atera provides remote monitoring, scripting, and patch management, making it ideal for IT service management.

Room for Improvement: LiveNX could improve by simplifying its user interface and reducing the complexity of its deployment process. Additionally, offering more competitive pricing options for smaller businesses could broaden its market appeal. Atera could enhance its platform by adding advanced network analytics and deeper integration with third-party tools. Offering more granular configuration options and additional network visualization features would further improve its offering.

Ease of Deployment and Customer Service: LiveNX provides a sophisticated deployment model tailored for large networks, with enterprise-level support for complex environments. Atera stands out with a straightforward deployment process and intuitive management for smaller IT teams, along with responsive support emphasizing simplicity and flexibility.

Pricing and ROI: LiveNX typically requires a higher setup cost, reflecting its expansive feature set, designed for enterprises seeking deep network visibility. Atera offers a budget-friendly model focused on IT management, providing a lower total cost of ownership. While LiveNX offers rich returns for complex network requirements, Atera delivers strategic value for cost-sensitive goals.

To learn more, read our detailed Atera vs. LiveNX Report (Updated: March 2026).

Buyer's Guide

Atera vs. LiveNX

March 2026

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Helped 885,311 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Atera

Ranking in Network Monitoring Software

35th

Ranking in IT Infrastructure Monitoring

35th

Average Rating

9.4

Reviews Sentiment

7.8

Number of Reviews

Ranking in other categories

Help Desk Software (13th), IT Service Management (ITSM) (12th), Remote Monitoring and Management (RMM) (6th), Patch Management (12th), AIOps (17th), Agentic Automation (7th)

LiveNX

Ranking in Network Monitoring Software

34th

Ranking in IT Infrastructure Monitoring

40th

Average Rating

7.2

Reviews Sentiment

5.8

Number of Reviews

Ranking in other categories

No ranking in other categories

Mindshare comparison

As of March 2026, in the Network Monitoring Software category, the mindshare of Atera is 0.5%, up from 0.3% compared to the previous year. The mindshare of LiveNX is 1.0%, up from 0.8% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Network Monitoring Software Mindshare Distribution
Product	Mindshare (%)
LiveNX	1.0%
Atera	0.5%
Other	98.5%

Network Monitoring Software

Featured Reviews

Avi Vaserman

Owner at Sytex Ltd.

Quick setup and efficient automation boost IT consulting services

It would be beneficial if Atera implemented telephone support for general questions. When onboarding new clients and creating their portal, it would be helpful if presidents or company owners could see the current configuration progress step-by-step, rather than relying solely on email and ticket systems. The task system for technicians could be improved by adding recurring task capabilities. This would allow technicians to have checkmarks and task lists they can mark off as completed. While scalability meets growing needs, there haven't been many additions in the last two years. They are adding new features gradually, but there is always room for improvement.

Read full review

Ashwani Bansal

Senior Solution Consultant at Orange

Network management and diagnostics improved through effective monitoring and reporting capabilities

The solution is handy. I have not used that particular feature. Maintenance is required for the system. If you want to use something on the endpoints or end-user devices, then using LiveAction LiveNX in place of other tools would be quite beneficial. The solution impacts operational costs and resources. On a scale of 1-10, I rate LiveAction LiveNX a nine.

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"One thing that I'm most impressed by with Atera is how much they listen to their community to focus on more integrations."

"I really like the Shared Script Library and automation tasks which they have implemented... because all the Atera users in the community can share their scripts and their automation tasks knowledge. The same goes for the Shared SNMP Template Library."

"The savings have been astronomical."

"Moreover, I find that if it wasn't for Atera, I wouldn't be gaining the number of clients I have and growing my business as I do."

"Just because it is low cost doesn't mean it is low quality."

"Atera has saved us a lot of time."

"Atera has helped me to provide more accurate solutions based on a given problem. For example, we base our solutions on event scenarios, like the alerts. We identify that there's a series of problems occurring in a particular area from the information provided by the alerts."

"All of the features of Atera are valuable because they allow the customers to achieve their goals. It is easy to use, has good collaboration, and has zero maintenance."

More Atera pros

"We don't have any complaints about the software. According to my team, it's a very good tool that's very intuitive."

"The intention and the idea of the filter is great, but it is far, far away from good and perfect."

"We provide a tool for our customers to manage their reports. It's an extremely highly featured platform capable of producing a lot of data. We spent quite a long time working with customers and LiveAction to create template reports, and they're very good and configurable. You get a lot of data if you don't configure them."

"There are many positive attributes, and it's the best of the best."

"The alerting feature is very good because it allows you to set MOS alerts at various network junctures or data points."

"If you're looking for a tool that will solve your problems in a short period of time more effectively, LiveNX is the right tool."

"LiveAction LiveNX provides valuable real-time and historical network traffic visualization capabilities that help monitor and analyze network performance."

"The intention and the idea of the filter is great."

More LiveNX pros

Cons

"It will be interesting if Atera can integrate all kinds of products."

"Having more freedom to perform identity access management would be great — it's one of the things that are necessary for a lot of companies they secured."

"The solution is scalable. However, in the past, we did have some issues."

"They are working on an update, and I would like to see more stuff outside of just computers and servers. Increasingly, we need to be able to monitor and manage network devices. Atera is improving on that already, which is one place that it is currently lacking."

"The one thing that could do with improvement is the reporting. This is from someone who worked in an MSP, where I would want to run a report and be able to just present that to a client."

"I also use Apple Zoho, which does not require you to download anything. You can get help from Zoho. Atera, on the other hand, requires you to download an applet."

"Atera could be improved by adding more granular control over technician roles. We need more specific controls on what technicians can access, like limiting their ability to view certain sections or access devices and share files. This feature request has already been made. The IP asset management capabilities need improvement to better manage assets beyond just devices."

"The mobility of Atera is also a feature which needs to be addressed so that it can be used on iPads, iPhones and things of this nature."

More Atera cons

"The tool crashes sometimes when we try to pull reports simultaneously."

"The only downside to this software is the price."

"They have some unique functionality but they need to create a more simplified UI."

"It is not as robust as other NPM solutions. For instance, there is a problem while labeling specific applications. It works well with well-known applications, but when you have to put in new applications that are not very known and set them up with names, ports, URLs, or some protocols, it is not as intuitive."

"Sometimes the solution does not register devices properly and that is a bug."

"My advice to others would be to run away from it. This is a slight exaggeration but this is more because the application is horrible, the stability is horrible, the performance is horrible and the support is horrible."

"The only downside to this software is the price; it's a very pricey solution and very expensive, and it requires a good amount of resources in terms of server memory."

"The product is weak in multi-tenancy. We have to install multiple instances of LiveAction, whereas we would like to build it once for our customers."

More LiveNX cons

Pricing and Cost Advice

"Pricing is my favorite part of it. It was per user, not per client."

"One of the biggest issues I face is the need to pay per technician. I've dealt with other platforms that you need to have 250-500 devices. Even though the cost declines as the number of devices a person has increases, they still require you to pay for 250 or 500, respectively. With Atera, the number doesn't matter as you always pay the same amount. I approximate that Atera saves me $100 per week."

"The price is reasonable for what we require."

"As an internal IT, it's gold right there. It is money in the bank."

"Atera's pricing stays fixed and predictable, enabling us to add more customers and unlimited monitored devices. We still have a number of clients who fit a break/fix IT model. This is something where clients are complaining more about having to pay extra month-by-month for technology services. With Atera's model, we don't have to be going out and asking for more from clients each month. Right now, with where we are at in terms of scale, this is very important to us."

"In terms of cost, it's not very expensive. I’d rate it around three or four out of ten, considering its value for money."

"We pay per user. I am the only user. It is $150 per user. If I need to add one, it is not as costly as expanding with other providers."

"Atera happened to have the best pricing model."

More Atera pricing and cost advice

"We use the free version."

"It's very expensive."

"The solution is fairly expensive compared to other products."

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Top Industries

By visitors reading reviews

Educational Organization

10%

Comms Service Provider

Performing Arts

Construction Company

Financial Services Firm

Manufacturing Company

Government

University

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	14

By reviewers
Company Size	Count
Small Business	1
Large Enterprise	9

Questions from the Community

What is your experience regarding pricing and costs for Atera?

The prices have increased over time. After expressing concerns about pricing to account managers, they offered a 30% discount option for annual commitments. The main benefit we see with this produc...

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What needs improvement with Atera?

See all answers

What is your primary use case for Atera?

We use it for maintenance support, patch management, the ticket system, ticketing, and automation in general. Atera enables us to take control quickly with different options. We can perform registr...

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What needs improvement with LiveAction LiveNX?

The solution could be enhanced by implementing custom patterns for each customer.

See all answers

What is your primary use case for LiveAction LiveNX?

The customers use LiveAction LiveNX for network monitoring and management purposes.

See all answers

What advice do you have for others considering LiveAction LiveNX?

I work as an integrator with LiveAction LiveNX. Most customers prefer deploying it on premises rather than in the cloud. The advanced diagnostics capabilities, including flow-based surveillance and...

See all answers

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Product Reports

Buyer's Guide

Atera

March 2026

Download Atera product report

Buyer's Guide

LiveNX

March 2026

Download LiveNX product report

Also Known As

No data available

LiveNX

Overview

Atera offers a comprehensive solution for MSPs and IT Professionals. The platform provides in one integrated solution: full remote monitoring and management (RMM), PSA, remote access, patch management, billing, reports, and so much more! Atera’s disruptive pricing model also helps managed IT service providers scale their business while providing continued best-in-class service. All plans include unlimited devices, meaning you only pay per technician.Everything you need, in one easy-to-use platform

Thousands of paying users in over 75 countries
Free 30-day trial, no credit card or commitment required
No hidden fees or restrictions, all plans include unlimited devices
Seamless integration with your favorite IT tools including: Splashtop, AnyDesk, TeamViewer, and ScreenConnect

What can Atera do for you?

Improve Efficiency. Atera delivers customers the tool suite for IT management. Everything you need in an all-in-one, easy-to-use platform.
Automation. Set alerts and proactively prevent issues for your clients. Minimize time spent on manual tasks and spend more time on what matters most, serving your customers.
Disruptive Pricing, Unlimited Devices. Per technician-based pricing with unlimited servers and workstations means you can cover it all, at one fixed price.

Atera

LiveNX enables real-time network monitoring with a graphical interface, offering detailed reports and advanced integration for comprehensive analysis and efficient network management.

LiveNX provides intuitive tools for real-time issue identification and resolution, leveraging advanced integration with platforms like Cisco SD-WAN to enhance network performance analysis. Through features such as visual analytics and QoS modeling, LiveNX supports capacity management planning and operational efficiency, although it requires improvements in pricing, resource efficiency, and web interface functionality. Users value its insights into traffic patterns, enabling optimization and proactive issue resolution.

What are the key features of LiveNX?

Real-Time Monitoring: Facilitates immediate issue identification.
Graphical Interface: Enhances user experience with detailed visualization.
Integration Capabilities: Supports platforms like Cisco SD-WAN for comprehensive analysis.
Visual Analytics: Provides insights into traffic patterns.
QoS Modeling: Aids in planning and maintaining service quality.
Custom Templates: Offers personalized network management tools.

What benefits should users look for?

Proactive Issue Resolution: Enables early detection and solving of network problems.
Comprehensive Analysis: Assists in understanding and managing network performance.
Operational Efficiency: Enhances overall network management processes.
Traffic Optimization: Improves service quality and network utilization.

Industries use LiveNX to monitor and troubleshoot network performance, manage traffic, and ensure QoS across on-premises and cloud environments. It is particularly valued for its ability to visualize and optimize network traffic, which is crucial for maintaining service quality.

BlueCat

Sample Customers

MSPs, IT consultants, and IT departments worldwide trust and use Atera.

Tampa Electric, Digital First Media, Allscripts, Boxwood Technology

Buyer's Guide

Atera vs. LiveNX

March 2026

Free Report: Atera vs. LiveNX

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