Atera vs LiveNX comparison

Atera and BlueCat are both solutions in the Network Monitoring Software category. Atera is ranked #33 with an average rating of 10.0, while BlueCat is ranked #35 with an average rating of 8.3. Atera holds a 0.4% mindshare in NMS, compared to BlueCat’s 0.9% mindshare. Additionally, 93% of Atera users are willing to recommend the solution, compared to 81% of BlueCat users who would recommend it.

Atera

Read 15 Atera reviews

2,665 Views
666 Comparison Views

93% willing to recommend

LiveNX

Read 10 LiveNX reviews

2,414 Views
1,762 Comparison Views

81% willing to recommend

Atera

LiveNX

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Executive SummaryUpdated on Nov 26, 2025

LiveNX and Atera are competing products in the IT network management and remote monitoring domain. While LiveNX shines in performance monitoring capabilities, Atera is noted for being a comprehensive, all-in-one solution favored by managed service providers.

Features: LiveNX offers advanced network visualization, providing real-time network traffic monitoring and deep traffic analysis, ideal for complex environments. LiveNX also excels in network behavior analytics, which enables precise bandwidth allocation. In contrast, Atera integrates RMM, PSA, and remote support into one platform, providing automated patching and a ticketing system that allows for seamless issue resolution. Additionally, Atera’s cross-platform solution supports both Windows and Mac environments efficiently, highlighting its adaptability.

Room for Improvement: LiveNX could improve in simplifying its complex setup process to reduce deployment time and resources. Another potential improvement is enhancing support for non-Cisco environments, as its integration mainly benefits Cisco-centric infrastructures. Enhancing user interface intuitiveness would also be beneficial. Atera could improve in offering more advanced performance monitoring tools similar to LiveNX. Increasing reporting capabilities and offering more granular network insights would further enhance its platform. Providing more robust API integration could expand its usability in diverse IT environments.

Ease of Deployment and Customer Service: Atera’s cloud-based deployment offers easy access and scalability, especially appealing to SMBs and MSPs. Its customer service receives praise for prompt and effective support. LiveNX, while providing support for intricate network issues, has a more involved deployment process due to its advanced monitoring solutions, which can be a challenge for quick setup needs.

Pricing and ROI: LiveNX may require a higher initial investment, justified in environments requiring detailed network scrutiny, thus potentially offering a higher ROI where comprehensive analysis is critical. Atera's subscription-based pricing offers predictable costs and a greater ROI for budget-conscious organizations. Its clear and simple pricing model appeals to businesses seeking value in a financially efficient manner, without unnecessary pricing complexity.

To learn more, read our detailed Atera vs. LiveNX Report (Updated: December 2025).

Buyer's Guide

Atera vs. LiveNX

December 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Atera

Ranking in Network Monitoring Software

33rd

Ranking in IT Infrastructure Monitoring

37th

Average Rating

9.4

Reviews Sentiment

7.8

Number of Reviews

Ranking in other categories

Help Desk Software (13th), IT Service Management (ITSM) (11th), Remote Monitoring and Management (RMM) (5th), Patch Management (11th), AIOps (17th), Agentic Automation (7th)

LiveNX

Ranking in Network Monitoring Software

35th

Ranking in IT Infrastructure Monitoring

39th

Average Rating

7.2

Reviews Sentiment

5.8

Number of Reviews

Ranking in other categories

No ranking in other categories

Mindshare comparison

As of January 2026, in the Network Monitoring Software category, the mindshare of Atera is 0.4%, down from 0.4% compared to the previous year. The mindshare of LiveNX is 0.9%, up from 0.8% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Network Monitoring Software Market Share Distribution
Product	Market Share (%)
Atera	0.4%
LiveNX	0.9%
Other	98.7%

Network Monitoring Software

Featured Reviews

Avi Vaserman

Owner at Sytex Ltd.

Quick setup and efficient automation boost IT consulting services

It would be beneficial if Atera implemented telephone support for general questions. When onboarding new clients and creating their portal, it would be helpful if presidents or company owners could see the current configuration progress step-by-step, rather than relying solely on email and ticket systems. The task system for technicians could be improved by adding recurring task capabilities. This would allow technicians to have checkmarks and task lists they can mark off as completed. While scalability meets growing needs, there haven't been many additions in the last two years. They are adding new features gradually, but there is always room for improvement.

Read full review

Ashwani Bansal

Senior Solution Consultant at Orange

Network management and diagnostics improved through effective monitoring and reporting capabilities

The solution is handy. I have not used that particular feature. Maintenance is required for the system. If you want to use something on the endpoints or end-user devices, then using LiveAction LiveNX in place of other tools would be quite beneficial. The solution impacts operational costs and resources. On a scale of 1-10, I rate LiveAction LiveNX a nine.

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"Atera saves money. A trip to the customer costs between $20 to $30. Then, you need to charge the customer $20 to $30 for the travel. However, if you are doing this work remotely, then you are not driving. This makes the process easier and saves money for you and the customer. For example, if it is just one machine, then the savings comes out to $50 to $60. If we are talking about a huge client, who has hundreds of machines and is changing their infrastructure, that is a lot of money."

"Atera's automation capabilities are excellent because we can create new users and customers, and when a company wants to integrate us as IT consultants to their network, it can be very simple, such as installing to Active Directory or Azure."

"It is reliable, and when it is working, it works without issues."

"We value the alerts that come with the product which allow me to reach out to my clients. Overall, Atera generates additional revenue streams for work done on their machines."

"Atera has helped me to provide more accurate solutions based on a given problem. For example, we base our solutions on event scenarios, like the alerts. We identify that there's a series of problems occurring in a particular area from the information provided by the alerts."

"It's very easy to use, not just for me, but even for people who have claimed, "I'm not very good at IT." Once you have it installed and you have it set up, it pretty much works by itself. It really helps you do what you need to do. It's easy to use for a beginner, compared to some of the other larger RMMs that are a little bit more complicated."

"I really like the Shared Script Library and automation tasks which they have implemented... because all the Atera users in the community can share their scripts and their automation tasks knowledge. The same goes for the Shared SNMP Template Library."

"Measuring the integration is very helpful when using Atera Assist Test. It takes the solution to the next level by automating activities. It doesn't just provide the solution but also allows running scripts to fix issues before a technician has to work on them."

More Atera pros

"We don't have any complaints about the software. According to my team, it's a very good tool that's very intuitive."

"The alerting feature is very good because it allows you to set MOS alerts at various network junctures or data points."

"All in all, LiveAction LiveNX has become an indispensable tool for maintaining and improving our network's reliability and performance, ultimately supporting our organization's goal of providing timely and dependable delivery services."

"One of the valuable features is the ability to create CLI scripts on the fly to fix any issues. We were using it for QoS modeling to ensure that we were properly modeling QoS, and it basically said here is what you need to fix to get this QoS done, whether it is ACL or something else. It would either push or recommend. If you have the right credentials, you could also push. It is very good if you are a Cisco shop. It gives you reporting, latency, and bandwidth utilization for your applications, so you can do good capacity management planning. There are a lot of pieces that LiveNX can give you. It is a total NPM solution for SD-WAN."

"LiveAction LiveNX provides valuable real-time and historical network traffic visualization capabilities that help monitor and analyze network performance."

"The product has a very good graphical interface."

"Its analytical capability is really good."

"On a scale of 1-10, I rate LiveAction LiveNX a nine."

More LiveNX pros

Cons

"The mobility of Atera is also a feature which needs to be addressed so that it can be used on iPads, iPhones and things of this nature. I would also like to see an agent included on these devices so that I can monitor, maintain and manage them."

"Atera could be improved by adding more granular control over technician roles. We need more specific controls on what technicians can access, like limiting their ability to view certain sections or access devices and share files. This feature request has already been made. The IP asset management capabilities need improvement to better manage assets beyond just devices."

"There is definitely room for improvement with its automation capabilities."

"Having more freedom to perform identity access management would be great."

"I would like to see more mobile device management. iPad is a big one. I know they've been working on some of that. For me, it would be amazing if I could do tablet devices and even expand it to POS systems or the like. I know that a lot goes into that but I've seen it is an area they're looking at."

"I also use Apple Zoho, which does not require you to download anything. You can get help from Zoho. Atera, on the other hand, requires you to download an applet."

"The one thing that could do with improvement is the reporting. This is from someone who worked in an MSP, where I would want to run a report and be able to just present that to a client."

"The solution is scalable. However, in the past, we did have some issues."

More Atera cons

"The product is weak in multi-tenancy. We have to install multiple instances of LiveAction, whereas we would like to build it once for our customers."

"The customer service and technical support of LiveAction LiveNX are rated at 4 out of 10."

"They need to create a more simplified UI."

"Sometimes the solution does not register devices properly and that is a bug."

"Maintenance is required for the system."

"The tool crashes sometimes when we try to pull reports simultaneously."

"Improved documentation and more responsive customer support can help in addressing issues faster."

"This is a horrible solution and I think everything needs to be improved."

More LiveNX cons

Pricing and Cost Advice

"In terms of cost, it's not very expensive. I’d rate it around three or four out of ten, considering its value for money."

"As an internal IT, it's gold right there. It is money in the bank."

"Pricing is my favorite part of it. It was per user, not per client."

"With Atera, the more you add, the cheaper the cost of the additional endpoints will be."

"It comes with unlimited devices, so the fixed price cost is taken out of my budget. So, I'm all good."

"Our company is a startup. The initial reason I looked into Atera was the fact that you pay by the technician, not per-device. That means you are able to jump right in with a service without having a large overhead."

"The solution cost approximately $200 Canadian per month."

"The value of the product is perfect, neither cheap nor expensive. I think it is the right rate. It would be awesome if it continued to be the same price because it is a great solution that I like. I like it because I'm not paying per device. I have some customers on monthly contracts and some of them are on break'n fix. If I have a client who is on break'n fix, and they need to pay per agent, then I am losing money. If they were ever to change structures, going to pay-per-device model, then I would need to think about changing to something else."

More Atera pricing and cost advice

"We use the free version."

"The solution is fairly expensive compared to other products."

"It's very expensive."

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Top Industries

By visitors reading reviews

Educational Organization

12%

Performing Arts

Comms Service Provider

Computer Software Company

Financial Services Firm

Manufacturing Company

Government

Computer Software Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	14

By reviewers
Company Size	Count
Small Business	1
Large Enterprise	9

Questions from the Community

What is your experience regarding pricing and costs for Atera?

The prices have increased over time. After expressing concerns about pricing to account managers, they offered a 30% discount option for annual commitments. The main benefit we see with this produc...

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What needs improvement with Atera?

See all answers

What is your primary use case for Atera?

We use it for maintenance support, patch management, the ticket system, ticketing, and automation in general. Atera enables us to take control quickly with different options. We can perform registr...

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What needs improvement with LiveAction LiveNX?

The solution could be enhanced by implementing custom patterns for each customer.

See all answers

What is your primary use case for LiveAction LiveNX?

The customers use LiveAction LiveNX for network monitoring and management purposes.

See all answers

What advice do you have for others considering LiveAction LiveNX?

I work as an integrator with LiveAction LiveNX. Most customers prefer deploying it on premises rather than in the cloud. The advanced diagnostics capabilities, including flow-based surveillance and...

See all answers

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Product Reports

Buyer's Guide

Atera

January 2026

Download Atera product report

Buyer's Guide

LiveNX

January 2026

Download LiveNX product report

Also Known As

No data available

LiveNX

Overview

Atera offers a comprehensive solution for MSPs and IT Professionals. The platform provides in one integrated solution: full remote monitoring and management (RMM), PSA, remote access, patch management, billing, reports, and so much more! Atera’s disruptive pricing model also helps managed IT service providers scale their business while providing continued best-in-class service. All plans include unlimited devices, meaning you only pay per technician.Everything you need, in one easy-to-use platform

Thousands of paying users in over 75 countries
Free 30-day trial, no credit card or commitment required
No hidden fees or restrictions, all plans include unlimited devices
Seamless integration with your favorite IT tools including: Splashtop, AnyDesk, TeamViewer, and ScreenConnect

What can Atera do for you?

Improve Efficiency. Atera delivers customers the tool suite for IT management. Everything you need in an all-in-one, easy-to-use platform.
Automation. Set alerts and proactively prevent issues for your clients. Minimize time spent on manual tasks and spend more time on what matters most, serving your customers.
Disruptive Pricing, Unlimited Devices. Per technician-based pricing with unlimited servers and workstations means you can cover it all, at one fixed price.

Atera

LiveNX enables real-time network monitoring with a graphical interface, offering detailed reports and advanced integration for comprehensive analysis and efficient network management.

LiveNX provides intuitive tools for real-time issue identification and resolution, leveraging advanced integration with platforms like Cisco SD-WAN to enhance network performance analysis. Through features such as visual analytics and QoS modeling, LiveNX supports capacity management planning and operational efficiency, although it requires improvements in pricing, resource efficiency, and web interface functionality. Users value its insights into traffic patterns, enabling optimization and proactive issue resolution.

What are the key features of LiveNX?

Real-Time Monitoring: Facilitates immediate issue identification.
Graphical Interface: Enhances user experience with detailed visualization.
Integration Capabilities: Supports platforms like Cisco SD-WAN for comprehensive analysis.
Visual Analytics: Provides insights into traffic patterns.
QoS Modeling: Aids in planning and maintaining service quality.
Custom Templates: Offers personalized network management tools.

What benefits should users look for?

Proactive Issue Resolution: Enables early detection and solving of network problems.
Comprehensive Analysis: Assists in understanding and managing network performance.
Operational Efficiency: Enhances overall network management processes.
Traffic Optimization: Improves service quality and network utilization.

Industries use LiveNX to monitor and troubleshoot network performance, manage traffic, and ensure QoS across on-premises and cloud environments. It is particularly valued for its ability to visualize and optimize network traffic, which is crucial for maintaining service quality.

BlueCat

Sample Customers

MSPs, IT consultants, and IT departments worldwide trust and use Atera.

Tampa Electric, Digital First Media, Allscripts, Boxwood Technology

Buyer's Guide

Atera vs. LiveNX

December 2025

Free Report: Atera vs. LiveNX

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