My use case is deployment and management of updates and patches, as well as remote support. Currently, it is still in the test phase. I haven't put it into production, but I've been working with it closely as far as production is concerned. I do have seven different machines and/or servers integrated into the product for test purposes with different known configurations. To test the thoroughness of the product, I'm emulating different geographic locations and sites that have specific needs. So, I have it on a sample base. If it works out for me, I will deploy it across all clients. I'm still waiting to see if it's going to solve my needs.
I am using its latest version. The software is cloud-based, and it's deployed through agents that connect to their cloud-based service.