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ARIS BPA vs IBM Case Foundation vs OpenText 360 for SharePoint comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Mindshare comparison

As of February 2026, in the Business Process Management (BPM) category, the mindshare of ARIS BPA is 2.9%, down from 5.3% compared to the previous year. The mindshare of IBM Case Foundation is 0.9%, up from 0.4% compared to the previous year. The mindshare of OpenText 360 for SharePoint is 1.0%, up from 0.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Business Process Management (BPM) Market Share Distribution
ProductMarket Share (%)
ARIS BPA2.9%
OpenText 360 for SharePoint1.0%
IBM Case Foundation0.9%
Other95.2%
Business Process Management (BPM)
 

Featured Reviews

BM
Consultant at KAFD DMC
Has improved process modeling and analysis while supporting integration with organizational data
The process design in ARIS BPA does help with our operational efficiency. What we are doing is object library management for various kinds of objects that we are using in ARIS BPA during our process modeling. We are using that to do a lot of analysis on how many times a system is being used in how many processes, who are the major stakeholders, and if we enhance one system, how is it going to impact other processes and integrated processes. This is helping us a lot. Everything related to ARIS BPA is helping us with regards to enhanced processes, strengthened controls, identifying risks, assessing process capabilities, and identifying where the gaps are and what kinds of activities within the processes are automated and manual. We are doing a lot of things with regards to the processes as it is at our heart. Processes are one thing and then we have different kinds of things which are related to it, such as SLAs, guidelines, and policy. We are identifying areas of improvement in other documents as well.
KA
Senior Systems Consultant at Saudi Telecom Company
User experience reveals stability and easy deployment, though improvements in integration options are needed
We are still working with DataPower Gateway with IBM solutions, but they will move to webMethods from DataPower, IBM. We still use IBM FileNet for the FileNet. We have already integrated IBM Case Foundation with IBM Content Management and are using IBM Content Navigator as an interface in Content Engine and Content Management for lifecycle documents. I do not use analytics for operational insights. We work in banking, but not in healthcare. Currently, my customers are using it on-premises, and security-wise it is fine. For Saudi Arabia, 300 users represent a medium business. I recommend IBM Case Foundation; it is the best in BPM solutions, and I support it. It is the best because it has stability, very good stability. IBM has good stability, and performance-wise it is also easy for deployment. From the GUI, you can make many changes, and it is low code; we did not write much code because the BPM design is a very good solution. My total rating for IBM Case Foundation is 8.5 out of 10.
SB
Senior BI Lead at Cognizant
Enhancing user experience and data management with effective central repository capabilities
The area of improvement with OpenText 360 for SharePoint is that sometimes there are unexpected service outages. Though these situations are rare, I want to highlight that in case of any outage in the services, because everything is located in SharePoint, there is a chance that reports start failing or dashboards fail, or the system behaves differently. In future updates, I would want to see widgets available in OpenText 360 for SharePoint to interact with third-party tools. For example, when creating a dashboard, having the ability to embed these directly into SharePoint would be beneficial. Currently, I have to use hyperlinks to access other tools such as Tableau or ClickView. If it were possible to merge everything and bring all information from multiple teams (Cognos, ClickView, AWS) into SharePoint as a centralized place, it would be really helpful. That is what I envision for the integrator part.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The maintenance capabilities of ARIS BPM and the strong underlying database are particularly valuable."
"The most valuable feature in the latest versions is the connect portal, where you can do very simple modeling using the web-based portal."
"There is a really powerful reporting API that allows you to create almost any kind of report you want out of your process and document repository."
"It helps to maintain a single source of truth regarding the processes followed within an organization."
"Everything related to ARIS BPA is helping us with regards to enhanced processes, strengthened controls, identifying risks, assessing process capabilities, and identifying where the gaps are and what kinds of activities within the processes are automated and manual."
"It is a scalable solution. Scalability-wise, I rate the solution a ten out of ten."
"​The matrix model makes building relations easier.​"
"ARIS BPA covers many or all blueprints and functions that I need."
"The most valuable features are those involving decision making, analysis, and anything related to event documents because those processes are related to content as well."
"Flexible and the ability to divide search screens, and to search for documents. The ECM feature inside the system is great."
"Case Foundation provides a strong security boost."
"It is easy to set up workflows that notify the user depending on certain events."
"The most valuable feature is the content manager part of the file as it is very stable, robust, and reliable."
"It's very easy."
"The solution is scalable."
"I recommend IBM Case Foundation; it is the best in BPM solutions, and I support it."
"The most valuable feature of OpenText 360 for SharePoint is its performance. The solution is one of the best in the market if you search the internet."
"We concentrate on the legal industry, such as legal libraries. It's the most structured solution we have used and implemented for five years."
"The product has a strong and easy integration with Teams."
"OpenText 360 for SharePoint significantly saves time for users by streamlining the tasks of handling, searching, and maintaining documents compared to traditional file servers."
"The collaborative environment for long-term archival or record management is great."
"Overall, I would rate OpenText 360 for SharePoint as ten."
"This solution has good connection and we do not need to migrate everything in order to protect the repository."
"OpenText 360's best features are platform independence and its performance when searching large numbers of documents."
 

Cons

"The governance mechanism could be better, as could automation."
"We do experience a lot of glitches with ARIS BPA. In the past one year we have seen issues and the ARIS administrator has raised tickets with Software AG regarding these issues."
"The tool needs to improve its support since they take long to respond."
"It needs external API and the ability to navigate back, similar to "Back" in web browser."
"ARIS BPA is not really a platform that offers you the opportunity to execute processes that you model."
"The reporting capabilities and the ability to create custom reports need to be simplified and made easy so that people even with a good functional understanding of the tool can leverage it to create their own custom report."
"I had this decentralization mission where I had some friendly fights with the consultants of Software AG. My opinion was the business department should be able to publish their processes and do all their evaluation stuff in ARCM themselves. It has to be a one stop shop. I want a one stop shop to go from ARIS BPM to ARIS ARCM, because having everything go through that would be an improvement due to the inputs that we made with Software AG. They will make it possible that the trigger sent from BPM to ARCM will start their object generation."
"I would like to see the reporting aspects improved."
"Comparing the solution with other interfaces, IBM BPM is much better than Case Foundation. They need to make this solution's interface more user-friendly."
"The solution can be quite expensive."
"There are some features that could be enhanced like the document viewer"
"There is a need for more open and flexible integration capabilities, allowing seamless collaboration with a broader spectrum of business process management solutions, beyond the confines of IBM's document management offerings."
"The interface needs to be more user-friendly."
"The service as it currently stands is out-of-date and lacks flexibility."
"The limitation is only for customization because IBM doesn't support it."
"Once a workflow is launched then it stays static forever, which is a problem because if there is a change in the business then you cannot change the workflow."
"An area for improvement would be how the platform handles large volumes of documents. It also doesn't provide a very good, robust backup and restore capacity. In the next release, I would like the search technology to be improved."
"The user interface could definitely be improved."
"Integration is an area where the solution lacks."
"The graphical user interface had to be more user-friendly. It's not as intuitive."
"I would like for there to be even more integrations in the next release and I believe that the price could go down a bit."
"If I have to really create an internal knowledge management portal, if I have to compare SharePoint and WordPress, WordPress is far, far better in regard to the SharePoint option."
"We have a very good time to market tool, and the development platform should be made user-friendly. Mostly, it's just support."
"OpenText 360 is generally stable, though there are sometimes issues with document size or format."
 

Pricing and Cost Advice

"ARIS BPA is too costly from a licensing perspective."
"ARIS has different licensing mechanisms for different modules, but they are perpetual licenses. So you pay once."
"Negotiate. Price is high so make sure you’re getting the best deal."
"The product is a bit pricey."
"From my point of view, no, it is not cheap, but it is not too expensive because you get this big organization behind it, technical support, and all those things. It's not so expensive to use. It's a Rolls Royce in this field, I know that. Even for small organizations, they can get so much effect from using this tool, in a very fast way, so the money will be back in the customer's pocket very fast."
"​It is on the higher side."
"I would recommend the product to only enterprise companies because of the pricing."
"In terms of pricing, it would be nice if it were more affordable."
"Pricing is in the mid-range, it is not cheap, but it's not expensive."
"This is not an expensive solution and we are using the standard license."
"The price falls in the middle range—not overly expensive but not extremely affordable either."
"IBM Case Foundation is a little expensive."
"Its price is reasonable, but its licensing is very complex. This platform contains a number of pieces, and you have to be an expert in reading all the conditions in the license. They should simplify its licensing."
"It has a reasonable price."
"There is a license needed to use OpenText 360 for SharePoint and we pay annually. The price of the solution could be less expensive."
"Pricing is a part of the enterprise agreement that we have."
"On-premises version is expensive"
"The solution has a very complex pricing model."
"SharePoint uses a subscription model."
"OpenText 360's price varies depending on how long you've been a customer, how many licenses you have, and which products you use."
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Top Industries

By visitors reading reviews
Financial Services Firm
15%
Manufacturing Company
11%
Computer Software Company
10%
Government
7%
Government
12%
Performing Arts
12%
University
12%
Manufacturing Company
8%
Manufacturing Company
13%
Energy/Utilities Company
9%
Financial Services Firm
9%
Marketing Services Firm
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business32
Midsize Enterprise9
Large Enterprise47
By reviewers
Company SizeCount
Small Business5
Midsize Enterprise5
Large Enterprise6
By reviewers
Company SizeCount
Small Business6
Midsize Enterprise3
Large Enterprise9
 

Questions from the Community

What do you like most about ARIS BPA?
The most valuable features of ARIS BPA are its flexibility and reporting.
What is your experience regarding pricing and costs for ARIS BPA?
It is a bit expensive regarding ARIS BPA. However, ARIS BPA does save a lot of effort because this is one tool which ...
What needs improvement with ARIS BPA?
We are not using any what-if scenario features in ARIS BPA. Currently, we are not using the performance monitoring an...
What is your experience regarding pricing and costs for IBM Case Foundation?
The tool is expensive for my customers; it is very expensive, more than other solutions. Some customers say it is mor...
What needs improvement with IBM Case Foundation?
We face some challenges with IBM Case Foundation from our customers, particularly with administration and configurati...
What is your primary use case for IBM Case Foundation?
My customer's main use cases for IBM Case Foundation include banking, such as Bank Alryad, and the state Ministry of ...
What do you like most about OpenText 360 for SharePoint?
We concentrate on the legal industry, such as legal libraries. It's the most structured solution we have used and imp...
What is your experience regarding pricing and costs for OpenText 360 for SharePoint?
Regarding the licensing setup cost and price overall, the licensing costs are reasonable. As an enterprise organizati...
What needs improvement with OpenText 360 for SharePoint?
For SharePoint, the user-friendliness needs to be improved. It is not as simple to use as GitHub, which has a very st...
 

Also Known As

ARIS, ARIS BPM
Case Foundation, FileNet Business Process Manager
Process 360, Global 360, OpenText Process 360
 

Overview

 

Sample Customers

Tesco, Weifu, Airbus, Siemens, Proximus, Alicorp, Sekerbank, Bancor, Philips,Sky, Emirates NBD, Dubai Municipality, Suva, U.S. Army, Australia Post, Westfalen Weser Energie - ARIS serves customers across all industries and of every size worldwide. Companies trust ARIS as the market leader for process excellence with more than 30 years of experience in the market, 10 million users worldwide, from 1 user companies to the Fortune 500.
Suncorp Group Limited
iTAC Software, AG Alcatel-Lucent, Pacific Life, Deutsche Verbindungsstelle Krankenversicherung Ausland (DVKA)
Find out what your peers are saying about Camunda, Automation Anywhere, Pega and others in Business Process Management (BPM). Updated: January 2026.
881,821 professionals have used our research since 2012.