We performed a comparison between ARIS BPA and MEGA HOPEX based on real PeerSpot user reviews.
Find out in this report how the two Business Process Design solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."Features like SAP SolMan sync, Alfabet EA integration (another Software AG product)."
"From an architectural point of view, when you're looking at the business area, you can find all the information you have to use as an architect."
"ARIS has a good collaboration function. You create a portal where any authorized users can work on the models. There are simple flows for making and approving changes."
"The technical support is good."
"In addition to our applications, we have also stored, in ARIS, the footprint of where those applications have been implemented. That means we know in which country a given application has been implemented. With embedded geolocation, we have a very visual world map, where we can see the footprint of each application."
"ARIS BPA has a good directory option, which helps to keep track of all of your metadata, and that's very useful."
"Object oriented modeling allows us to trace what's going on with the specified object."
"ARIS is probably the most mature product in terms of modeling an enterprise architecture so that it has context."
"An advantage is its accessibility."
"Customer support is fantastic. They are very helpful whenever we get on the line with the support team."
"What's most valuable in MEGA HOPEX is that it follows the reference model where each component is defined. I also like the diagram consistency in MEGA HOPEX."
"MEGA offers a more integrated GRC platform to facilitate enhanced coordination between the functions of Risk, Compliance, and Internal Audit on a single platform solution - HOPEX."
"The ability to customize is valuable."
"The support experience in Latin America is great."
"I find the IT portfolio management very valuable and helpful."
"The most valuable features of MEGA HOPEX are the seamless VPA module and the good user experience. There are built-in connections that provide integration with other platforms, such as ServiceNow. There is a lot of customization available allowing a lot of freedom. The solution is updated frequently adding new features. For example, the feature GraphQL can be integrated into other solutions, such as ManageEngine for ITSM solutions. You are able to use GraphQL to connect APIs and query the APIs."
"They should make improvements as per customer requirements."
"There are reports available in ARIS and you can modify them a bit if you want something more specific, but it's not that easy to adjust them and make modifications. It would be nice to have some kind of tool to do that, something that is more user-friendly for people who are not too technical, so that they could create reports the way they want them."
"Newer versions (9.x) are technically more difficult to maintain."
"Areas for improvement include sales, prospecting, shopping, customer service, after-sales (claims and advice for the client), and all processes pertaining to customer loyalty."
"Integration with third-party tools should be improved (e.g. based on APIs)."
"I had a hard time with ARIS's access and licensing policy. It requires you to pay for each step you want to take forward with the solution."
"Making it more customizable and easy to learn would be a benefit."
"Training is one of the important aspects for process awareness. As soon as a process is rolled out, process training is required. If ARIS could generate output in PowerPoint, it would be great for business users."
"In my experience, I've encountered difficulties with consuming custom packages in MEGA HOPEX, which leads to redundant work when deploying them to production. This is an area where improvement is needed. While version six offers better UI and UX, resolving this issue should be a priority. I believe it's important to fully explore MEGA HOPEX's capabilities before suggesting new ones."
"We would like to see integration with other products, such as being able to use our workflow with SharePoint and Microsoft Office."
"The product must improve integration with other tools."
"The initial setup can be quite complex at first."
"The training materials and learning process need improvement."
"It has a data domain where we load our data objects onto the tool but doesn't provide data governance capabilities such as cleansing or validating data."
"The tool usability is weak and it also has a high learning curve."
"Scalability can be a problem sometimes."
ARIS BPA is ranked 4th in Business Process Design with 64 reviews while MEGA HOPEX is ranked 8th in Business Process Design with 36 reviews. ARIS BPA is rated 8.4, while MEGA HOPEX is rated 7.8. The top reviewer of ARIS BPA writes "I can usually find an answer to my issue on ARIS Community". On the other hand, the top reviewer of MEGA HOPEX writes "Easy to use and robust with good features". ARIS BPA is most compared with SAP Signavio Process Manager, ADONIS, Sparx Systems Enterprise Architect, Camunda and Alfabet IT Planning & Portfolio Management, whereas MEGA HOPEX is most compared with Sparx Systems Enterprise Architect, LeanIX, Avolution ABACUS, Visio and SAP Signavio Process Manager. See our ARIS BPA vs. MEGA HOPEX report.
See our list of best Business Process Design vendors.
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