We performed a comparison between IBM Case Foundation and iGrafx Process360 Live Platform based on real PeerSpot user reviews.
Find out in this report how the two Business Process Management (BPM) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."Case Foundation provides a strong security boost."
"It's very easy."
"The solution is scalable."
"It provides us the capability of producing business processes for documents that are launched immediately when a document comes into the repository."
"The most valuable feature is its stability, which is why we are using it."
"A valuable feature includes seamless integration with the document management system, along with robust capabilities in analytics and reporting."
"The most valuable feature is the content manager part of the file as it is very stable, robust, and reliable."
"The content management is great."
"It has simplified compliance with regulations and company standards."
"Web diagramming and RACI have helped expedite the process, capture, and ownership initiatives of our organization."
"The solution's technical support is of good quality since they offer fast and seamless services."
"This product fulfills ninety percent of our needs, and we're happy as users of it."
"Simulation is most valuable."
"Another good feature is that the numbering of the shapes in iGrafx is much easier and more convenient, in comparison to what is found in Visio. So far I haven't found anything similar to what I have with iGrafx, in that regard."
"We found the technical support to be helpful."
"The solution is very stable."
"There are some features that could be enhanced like the document viewer"
"The interface needs to be more user-friendly."
"We are now using microservices but there are some areas where the coordination with FileNet is problematic."
"90% of the feedback we receive states that the UI is not very user-friendly."
"IBM needs to update the user interfaces of all its products to make them more intuitive and accessible to beginners. Compared to Microsoft products, IBM solutions are less user-friendly. IBM programs are hard to master. It's a problem in my region because it's hard to find IT staff who can work with IBM."
"The cloud version could use more stability."
"There is a need for more open and flexible integration capabilities, allowing seamless collaboration with a broader spectrum of business process management solutions, beyond the confines of IBM's document management offerings."
"The place of improvement is merging or combining all of the workflow functionality into one seamless tool. Now, there are multiple installations that are different. Case Foundation, before you can put Case Manager and you've got IBM BPM, and the roadmap is there to merge them altogether. But that's the struggle at the moment, it's having multiple installations and disparate workflow applications."
"The look and feel, along with the ease of use of the solution's web modeling version, is an area with certain shortcomings."
"I would love to see a template and shapes for customer journey mapping."
"It would be nice to have a Spanish user interface available to us."
"The price could be more competitive."
"Dragging and dropping shapes is not as user-friendly as in Visio. In Visio, it's very easy to work with shapes and in very few minutes you can plot a whole, multi swim-lane, cross-functional process."
"With iGrafx, the implementation and the licensing were pretty complex."
"It can be more user-friendly."
"In the next release, I would like to see more layers like three, four, and five. It might be possible but I haven't seen it yet."
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IBM Case Foundation is ranked 27th in Business Process Management (BPM) with 12 reviews while iGrafx Process360 Live Platform is ranked 21st in Business Process Management (BPM) with 15 reviews. IBM Case Foundation is rated 7.8, while iGrafx Process360 Live Platform is rated 8.4. The top reviewer of IBM Case Foundation writes "Streamlined business process automation with user-friendly design". On the other hand, the top reviewer of iGrafx Process360 Live Platform writes " A reasonably stable BPM solution useful for process governance and process mining". IBM Case Foundation is most compared with IBM Business Automation Workflow, whereas iGrafx Process360 Live Platform is most compared with Visio, ARIS BPA, SAP Signavio Process Manager, Camunda and Sparx Systems Enterprise Architect. See our IBM Case Foundation vs. iGrafx Process360 Live Platform report.
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