Blue Prism Pros
SZ
Sergey Zlobich
Department Chief at IBA Group
I find Blue Prism's debugging functionality to be quite useful.
View full review »AS
Athota Singaiah
Lead RPA at a financial services firm with 10,001+ employees
All of the processes that we've automated have been completed successfully, and the bots are able to process them as expected.
View full review »Blue Prism is highly scalable and reliable.
View full review »Buyer's Guide
Blue Prism
May 2023

Learn what your peers think about Blue Prism. Get advice and tips from experienced pros sharing their opinions. Updated: May 2023.
706,775 professionals have used our research since 2012.
WF
WayneFillis
ROM Architect at a financial services firm with 501-1,000 employees
It's fast to get up and running if you use a cloud deployment.
View full review »ME
reviewer1141743
Senior IT Architekt at a tech services company with 5,001-10,000 employees
RPA processes are helpful when we need interaction with different applications and close the technical gaps between them. In one of the use cases that we evaluated, there was a single Excel template from a vendor. The Excel file has 7,000 objects, and it included information about the part numbers, prices, and some of the details about each object of the aircraft. This file had to be input to SAP, so a human had to enter these 7,000 objects one by one, which is a pretty mechanical and uninteresting task. The RPA bot was easily able to import this file. Without RPA, this import had to be done by a person who had to do the same task 7,000 times just to import one contract.
View full review »BK
reviewer1625121
Tech Manager at a computer software company with 5,001-10,000 employees
The object design way of implementing things actually brings a lot of reusability for us because you can design your objects once and leverage them in multiple automations.
View full review »Blue Prism currently supports SQL Servers and structured data.
View full review »RS
Rohit K Sharma
Ops Innovation Platform Manager at a financial services firm with 5,001-10,000 employees
We have integrated the product with our centralized infra-monitoring tool, which gives us real-time insights into BOT health and also the health of the underlying resources.
View full review »KG
reviewer1593783
Senior Manager , Digital Transformation, Strategy & Transformation at a insurance company with 10,001+ employees
Mostly we use the Design Studio to develop the automation. It's great. We put them into deployment and have the automated process running. It's essentially the Design Studio for Blue Prism and the entire methodology of delivery that is the most useful or valuable to us.
View full review »The technical support is very good.
View full review »Blue Prism Cons
SZ
Sergey Zlobich
Department Chief at IBA Group
Occasionally, there may be stability issues where certain nodes begin to behave erratically and produce errors.
View full review »AS
Athota Singaiah
Lead RPA at a financial services firm with 10,001+ employees
All of the processes that we've automated have been completed successfully, and the bots are able to process them as expected.
View full review »Blue Prism is not very flexible when it comes to integrations.
View full review »Buyer's Guide
Blue Prism
May 2023

Learn what your peers think about Blue Prism. Get advice and tips from experienced pros sharing their opinions. Updated: May 2023.
706,775 professionals have used our research since 2012.
WF
WayneFillis
ROM Architect at a financial services firm with 501-1,000 employees
From a monitoring perspective, the way the screens are set up, or the reporting within Blue Prism, is not really user-friendly. You need a technical person to basically put that up. It's not necessarily easily viewable.
View full review »ME
reviewer1141743
Senior IT Architekt at a tech services company with 5,001-10,000 employees
There are some security issues in Blue Prism. The German vendor Servicetrace is way better. This is also reflected in the Gartner report where Servicetrace is mentioned as the tool of choice in high-security environments. So, security, particularly in terms of administration, needs to be improved. We must have the possibility to prevent the administration from taking a look at the ongoing process. When we have restricted data flow, the operations team should not be able to take a look at the data that is processed.
View full review »BK
reviewer1625121
Tech Manager at a computer software company with 5,001-10,000 employees
The control room is still the desktop version, which restricts access. You can't really access it from anywhere.
View full review »The solution can be improved by switching off data DB and including a report section.
View full review »RS
Rohit K Sharma
Ops Innovation Platform Manager at a financial services firm with 5,001-10,000 employees
Emerging technologies adoption is a challenge for every organization, especially the products which address productivity/automation.
View full review »KG
reviewer1593783
Senior Manager , Digital Transformation, Strategy & Transformation at a insurance company with 10,001+ employees
It's not very easy to use. There is some learning curve that you need to manage as an individual.
View full review »Blue Prism can improve a lot. The interaction with Google Chrome can be massively improved. I know in the next version there are slight improvements. We don't know how much, but we are comparing them. At this moment, Google Chrome is a massive issue within the toolset, due to the way Google Chrome receives updates regularly but Blue Prism is unable to cope. The spy method of Google Chrome is not as user-friendly as Internet Explorer is. However, Internet Explorer is being discontinued from their support, therefore it's not the best browser to be using. This has caused us major issues in the last six months.
View full review »Buyer's Guide
Blue Prism
May 2023

Learn what your peers think about Blue Prism. Get advice and tips from experienced pros sharing their opinions. Updated: May 2023.
706,775 professionals have used our research since 2012.