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Pros & Cons summary

Buyer's Guide

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Prominent pros & cons

PROS

Blue Prism allows users to easily identify and troubleshoot exceptions using its Control Room, even for those without prior development skills.
It significantly reduces manual tasks and optimizes process efficiencies, freeing up resources and impacting customer interactions positively.
Blue Prism provides flexibility and scalability in automating large data processing tasks efficiently without disturbances.
Its automation readiness assessment tool helps organizations gauge and improve their automation capabilities.
Blue Prism's Visual Basic Objects and integration features enhance its ability to customize processes and boost functionality.

CONS

Blue Prism lacks integration with artificial intelligence and features cognitive automation inadequately.
There is a significant learning curve, and the coding is complex, requiring highly skilled developers.
Technical support is insufficient, with difficulty in obtaining reliable assistance and guidance.
Costs are high, including licensing fees and infrastructure improvements, making scalability expensive.
Limited capabilities regarding automation of unstructured data, such as PDFs and images, are evident.
 

Blue Prism Pros review quotes

Pavan-Sharma - PeerSpot reviewer
Senior Consultant at a consultancy with 10,001+ employees
Sep 5, 2025
The best feature of Blue Prism that I value the most is the simplicity of their pricing and licensing model, which is easy to understand, and the tool is very robust and stable, particularly in finance where many companies rely on Blue Prism for its reliability and security standards.
TA
Technology Architect at Infosys
May 10, 2026
I will definitely recommend Blue Prism to other users and companies because, as I mentioned, when comparing UiPath and Blue Prism, I find that UiPath offers multiple online training opportunities.
Dinesh  P - PeerSpot reviewer
Technical Architect at YASH Technologies
Dec 26, 2025
There are a lot of features in Blue Prism that I find most valuable, not only one feature.
Learn what your peers think about Blue Prism. Get advice and tips from experienced pros sharing their opinions. Updated: June 2026.
899,283 professionals have used our research since 2012.
KP
Technical Lead at DXC Technology
Apr 17, 2026
The features I find most valuable in Blue Prism are the security features and the process flow that is very well designed.
reviewer1308135 - PeerSpot reviewer
Intelligent Automation Lead (RPA & AI) at a tech services company with 501-1,000 employees
May 28, 2025
On a scale of 1-10, I rate Blue Prism a 10.
PARTHIBAN A - PeerSpot reviewer
Senior Technical Lead at Happiest Minds Technologies
Aug 5, 2024
We find many of Blue Prism's features valuable. One recent one we're using is Decipher IDP. We're also looking at a couple of other tools and working on proofs of concept. Decipher IDP helps us create templates to extract data from images and PDF files, which is especially useful for processing invoices accurately and feeding that information into our systems.
WayneFillis - PeerSpot reviewer
Robotic Process Automation Manager at South African Reserve Bank
Nov 12, 2024
The main automation feature of Blue Prism is the most valuable.
Ajay Nayak - PeerSpot reviewer
Senior Data Engineer at Baxter International Inc.
Dec 28, 2023
Blue Prism provides both on-premises and cloud versions.
Sravan G - PeerSpot reviewer
Senior Project Manager at Resolve Technology, Inc.
Apr 22, 2024
It is a stable solution.
SZ
Department Chief at IBA Group
May 5, 2023
I find Blue Prism's debugging functionality to be quite useful.
 

Blue Prism Cons review quotes

Pavan-Sharma - PeerSpot reviewer
Senior Consultant at a consultancy with 10,001+ employees
Sep 5, 2025
In terms of improvements for Blue Prism, I would suggest enhancements in user-friendliness, particularly in searching for features, which currently lags behind competitors.
TA
Technology Architect at Infosys
May 10, 2026
One thing I definitely did not like about Blue Prism was the challenge regarding unstructured data related to some applications or some PDFs.
Dinesh  P - PeerSpot reviewer
Technical Architect at YASH Technologies
Dec 26, 2025
The price of Blue Prism is costly, but I believe the quality should increase.
Learn what your peers think about Blue Prism. Get advice and tips from experienced pros sharing their opinions. Updated: June 2026.
899,283 professionals have used our research since 2012.
KP
Technical Lead at DXC Technology
Apr 17, 2026
The only issue I have found in Blue Prism is an archiving issue once you have a huge database size, so the archiving is quite slow on Blue Prism's side.
reviewer1308135 - PeerSpot reviewer
Intelligent Automation Lead (RPA & AI) at a tech services company with 501-1,000 employees
May 28, 2025
I would like to see the interface of Blue Prism refreshed.
PARTHIBAN A - PeerSpot reviewer
Senior Technical Lead at Happiest Minds Technologies
Aug 5, 2024
We've found some challenges with Blue Prism, particularly when interacting with certain applications. The element inspection feature could be improved, especially for more complex applications.
WayneFillis - PeerSpot reviewer
Robotic Process Automation Manager at South African Reserve Bank
Nov 12, 2024
There is a need for a co-management product to manage multiple developers using Blue Prism.
Ajay Nayak - PeerSpot reviewer
Senior Data Engineer at Baxter International Inc.
Dec 28, 2023
They can add a reporting feature.
Sravan G - PeerSpot reviewer
Senior Project Manager at Resolve Technology, Inc.
Apr 22, 2024
Though Blue Prism has now come up with features like decipher and computer vision, it is still not able to address most of the issues, making it an area of concern where improvements are required.
SZ
Department Chief at IBA Group
May 5, 2023
Occasionally, there may be stability issues where certain nodes begin to behave erratically and produce errors.