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Blue Prism vs SAP Intelligent RPA comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 4, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Blue Prism
Ranking in Robotic Process Automation (RPA)
5th
Average Rating
7.8
Reviews Sentiment
6.7
Number of Reviews
91
Ranking in other categories
Agentic Automation (4th)
SAP Intelligent RPA
Ranking in Robotic Process Automation (RPA)
16th
Average Rating
7.2
Reviews Sentiment
7.1
Number of Reviews
8
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of March 2026, in the Robotic Process Automation (RPA) category, the mindshare of Blue Prism is 5.3%, down from 10.8% compared to the previous year. The mindshare of SAP Intelligent RPA is 2.1%, up from 1.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Robotic Process Automation (RPA) Mindshare Distribution
ProductMindshare (%)
Blue Prism5.3%
SAP Intelligent RPA2.1%
Other92.6%
Robotic Process Automation (RPA)
 

Featured Reviews

Pavan-Sharma - PeerSpot reviewer
Senior Consultant at a consultancy with 10,001+ employees
Impressive flexibility and support enhance integration and performance
The best feature of Blue Prism that I value the most is the simplicity of their pricing and licensing model, which is easy to understand. The tool is very robust and, being a pioneer in the sector, it is also very stable, particularly in finance where many companies rely on Blue Prism for its reliability and security standards. From a developer perspective, I find developing on Blue Prism simple, clean, and intuitive, making maintenance considerably easier compared to other tools. These AI features have helped in developing scalable and flexible solutions for my customers, as I worked on use cases that involved natural language processing to turn free text into structured data, enabling automation of previously unautomatable tasks. Additionally, I processed voice feedback for sentiment analysis and information extraction, making interactions more intuitive and voice-driven for customers.
SS
RPA Technical Solution Lead at Infomentum
Helps automate processes but needs to offer different licensing models to users
Right now, I am not working on process mining at the minute. Before I switched to the company, I worked extremely closely with the process mining tool from UiPath, SAP BTP, and the process mining that they had created. I am working with MuleSoft Automation and Anypoint. We are not doing any sort of process mining at the minute, but in my company, because MuleSoft is one of the only RPA tools that we are looking at, we have another application called Appian that we are trying to explore now. Appian has process mining capability, which is why we thought we would look at it along with AI capabilities.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"It works very well for batch processing at the backend; scalability-wise, it is very robust, and it is also stable."
"The only feature that stands out in Blue Prism, as compared to other tools, is security."
"The solution has improved our organization in that our AP administrators and AP clerks don't have to put the information into the ERP, as the RPA does the transfer upon approval over to the ERP system, so you don't have to code and create backend APIs or custom code to integrate the systems, which makes things much easier overall."
"Once you have the bot built, you deploy it and it is obvious that it is going to help the client with reducing the man-hours, leaving them to focus on better quality work."
"The integration has improved a lot in terms of SAP, and other screens."
"The most valuable feature is the ability to do surface automation, allowing interaction with legacy systems where terminal emulation is still in use."
"The primary use case is having bots manage, schedule, and build other bots seamlessly within a bespoke dashboard."
"Technical support has been responsive when we have needed their assistance."
"Scalability is fine. It is pretty nice."
"Most of the details are already in the help portal and SAP notes are available. It is well documented as part of the product support."
"It is remarkably easy to configure and code, and it doesn't require an extensive technical background or coding expertise."
"Contextor is a good solution for a Citrix environment. It's the first with this tool. Other tools provide the same functionality, but not with the Citrix environment."
"SAP Contextor has improved our organization by giving us better operational efficiency."
"The standout features of SAP Intelligent RPA are its flexibility and integration capabilities."
"It is a stable solution...It is a scalable solution."
"The initial setup of SAP Contextor is easy."
 

Cons

"For me, I feel that it is lacking in features. It consists of simple actions that work quite well together, and the integration is good but the scope of things that you can do is too narrow."
"Blue Prism develops its own tools and process automation, but the documentation is unclear and incomplete."
"The licensing models for this product need improvement. Compared to other tools on the market, it is one of the most expensive."
"I have been speaking directly with Blue Prism's engagement manager about making the solution more web-based. It's not quite there yet. Currently, the latest version is still under the beta version, so, as a customer, we don't have access to it. They are making it much more web-based, but for now, everything you have to log into requires an enterprise server — It's still more client-based than web-based."
"The recording of the transaction is missing in this solution."
"The reporting system, specifically the system admin reporting could be improved."
"I would like to see the vendor improve the efficiency of Blue Prism interaction with applications."
"In terms of improvements for Blue Prism, I would suggest enhancements in user-friendliness, particularly in searching for features, which currently lags behind competitors."
"For potential features or improvements, one aspect I would suggest enhancing is the flexibility of the extraction process."
"I would like to see a better capacity for unstructured data, for example, PDF, or text within images."
"One way SAP Intelligent RPA could improve is by integrating built-in DI services for document processing."
"SAP Contextor could improve by automating some processes."
"SAP Contextor could improve by automating some processes."
"There should be more of an error, like a proper error feature, in future releases. Sometimes, we don't understand why that automation is not learning what, like, where it is stuck, or what is the reason like, or what is the criteria we are missing to add. So a proper error message would be helpful."
"The initial setup is of medium complexity. It is neither too hard nor too simple. You need some background in SAP and an understanding of it."
"The tool's licensing has been kind of a challenge...At the moment, the tool does not offer different licensing models to users."
 

Pricing and Cost Advice

"The license for Blue Prism is very straightforward, we only need one license."
"The billing is on a yearly basis. They send us the bill every year. My business unit is billed by the technology team, so I don't know exactly how much they pay. In my business unit, we have our first-year license costs, and then we have our ongoing costs. Our bots cost projected per license is $8,600. Our projected support cost for every year is about $38,000. Our operation agent costs anywhere between $50,000 to $55,000, so the saving is there, but it is still kind of expensive for us, but I'm looking at it from the technology kind of billing us for it. This is the cost that we have for our technology team, which is different from the licensing of Blue Prism."
"I don't have an idea about Blue Prism, but I have an idea about UiPath. UiPath is scaling its business in different products. It has got products for intelligent document processing (IDP) to test or log integrations for chatbots. If you want to work on something like a true test automation, you have to buy a test book. In such cases, they have a predefined way of working with, implementing, or running things. This is where I see that UiPath might be a bit costly or expensive when compared to Blue Prism because UiPath charges for each and every product."
"Other than your infrastructure, in terms of servers that you have to set up, I don't think that there are any costs in addition to the standard licensing fees."
"It's an expensive product. For what they are providing in terms of capabilities and features for the price, I would rate the pricing an eight out of ten."
"My clients tend to feel that the overall implementation cost is a little high."
"Blue Prism is pretty steep compared to the others, much more than Automation Anywhere."
"I don't recall what it was. Initially, we had our licensing through the consultant, and when we stopped using them, we renegotiated licensing. Blue Prism gave us temporary licenses during the negotiation. When all things were said and done, it came out to a decent price even without the vendor. So, our management has been happy with that."
"The initial cost might seem higher, but over time, with continued use over five or ten years, the cost tends to decrease, making it a more economical choice."
"The pricing is not that expensive. It is manageable."
"This is not a tool or software with a license as others are. The SaaS model is based on the usage of the tool."
"It all comes with a bundle right now. Having advanced features, it is competitively priced."
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Top Industries

By visitors reading reviews
Financial Services Firm
20%
Manufacturing Company
9%
Computer Software Company
6%
University
6%
Manufacturing Company
13%
Computer Software Company
7%
Construction Company
7%
Financial Services Firm
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business18
Midsize Enterprise6
Large Enterprise74
By reviewers
Company SizeCount
Small Business3
Midsize Enterprise1
Large Enterprise4
 

Questions from the Community

Should I choose Blue Prism or Microsoft Power Automate?
Hello Netanya, it depends on your needs and your expertise. In my humble opinion you can start a big RPA project implementation with Blue Prism which is stable and mature software, in order to ser...
I am evaluating Blue Prism and UiPath for RPA for my company. Which one do you recommend?
I'm very familiar with UiPath and the RPA industry: was hired by Daniel Dines in 2015 when there were 35 employees and left in 2019 when there were 3K+. I'm a big believer in the product, leadershi...
What needs improvement with SAP Contextor?
The tool's licensing has been kind of a challenge. If the tool can bring up a usage-based licensing model, it would be really good. Even a flat rate kind of licensing model would be good, where, fo...
What is your primary use case for SAP Contextor?
The inputs of SAP Intelligent RPA used to come from the process mining output. Whenever we connect process mining to the SAP instances, their SAP instances give us what processes, where the bottlen...
What advice do you have for others considering SAP Contextor?
Speaking about bot creation and management features, I rate the tool as four out of five compared to the other market leaders. UiPath is much better, but SAP is not very far behind. For SAP Intelli...
 

Also Known As

No data available
SAP Contextor, Contextor
 

Overview

 

Sample Customers

Coca-Cola, Walgreens, American Express, Royal Bank of Canada, Pfizer, Shop Direct, O2, Siemens, Ascension Healthcare, Jaguar Land Rover
BNP Paribas, Societe Generale, Kabel Deutschland, Orange, Carrefour
Find out what your peers are saying about Blue Prism vs. SAP Intelligent RPA and other solutions. Updated: March 2026.
885,264 professionals have used our research since 2012.