We performed a comparison between Blue Prism and SAP Intelligent RPA based on real PeerSpot user reviews.
Find out in this report how the two Robotic Process Automation (RPA) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."Blue Prism is a mature, stable product with lots of built-in features."
"RPA processes are helpful when we need interaction with different applications and close the technical gaps between them. In one of the use cases that we evaluated, there was a single Excel template from a vendor. The Excel file has 7,000 objects, and it included information about the part numbers, prices, and some of the details about each object of the aircraft. This file had to be input to SAP, so a human had to enter these 7,000 objects one by one, which is a pretty mechanical and uninteresting task. The RPA bot was easily able to import this file. Without RPA, this import had to be done by a person who had to do the same task 7,000 times just to import one contract."
"Blue Prism supports the multi-bot architecture, which is really good. It is also really good at OCR. Blue Prism is integrated with Abbey OCR, and it provides at least 90% right information on period documents. This is something that is really good in Blue Prism. Blue Prism can deal with huge amounts of data. We can track each and every record, and then we can see the data. If you don't have much coding experience, it makes it easy to build automations and deploy them. It is also easy to learn and easy to work with. It has a lot of features, which makes it reliable for any sort of automation."
"Blue Prism is stable enough."
"We've started to use some of the new features such as translation, cognitive, and we are finding them useful. We are also finding API integrations very useful."
"The most valuable feature is that people with zero coding knowledge can use Blue Prism very well."
"We have integrated the product with our centralized infra-monitoring tool, which gives us real-time insights into BOT health and also the health of the underlying resources."
"It has a centrally managed infrastructure, and it is secure. Our client was using it because of its ease of use. They had already identified some workflows that were trained on Blue Prism RPAs. It was much more convenient for them to preselect Blue Prism as compared to other vendors."
"Contextor is a good solution for a Citrix environment. It's the first with this tool. Other tools provide the same functionality, but not with the Citrix environment."
"The most valuable feature of SAP Contextor is that everyone is in one place in the program that I need."
"Most of the details are already in the help portal and SAP notes are available. It is well documented as part of the product support."
"The initial setup of SAP Contextor is easy."
"Scalability is fine. It is pretty nice."
"It is remarkably easy to configure and code, and it doesn't require an extensive technical background or coding expertise."
"The standout features of SAP Intelligent RPA are its flexibility and integration capabilities."
"They can add a reporting feature."
"There are many reasons why many companies don't go for Blue Prism. It is not open, and the community addition is not available. Blue Prism provides support through partnership. You need to do a partnership with them, which is a major disadvantage. You contact a Blue Prism team, and they will schedule a meeting with you. They will give you a demo and help you set up everything, whereas with UiPath and Automation Anywhere, you can try the community edition, and if it fits your needs, you simply buy a license for that. The initial setup of Blue Prism is complex. They simply provide a PDF or documentation for you to go through it, whereas, if you go with UiPath or Automation Anywhere, they have several videos and community support to guide you. The documentation of Blue Prism is static. They don't have any sort of videos or open forums. Other tools have got a lot of community support, but Blue Prism doesn't have that. Its training is also hard to attain, and they also don't provide any certification."
"It's not very easy to use. There is some learning curve that you need to manage as an individual."
"The solution could be more user-friendly. I would like the see the inclusion of a recording feature as in Microsoft, SAP, and other legacy systems. Users can play the recording and use it for future use cases. The recording can help with the automation and configuration. I would rate the tool’s interface a seven out of ten. It needs to improve."
"Its pricing is sometimes higher. Its price can be better. Its presale support should be increased. Currently, its presale support is very less. System integrators generally position Blue Prism in front of customers. Though they have an ecosystem, they don't have people who can train for the partner ecosystem. They have to increase the presales consultants for partners. In addition, their L1 and L2 support can also be improved."
"Blue Prism is a little behind Automation Anywhere in the topics related to maintenance and report building."
"I don't like that it is so limited, anything that you do feels limited in your capabilities."
"The OCR capability, along with the connectivity with some of the legacy tools, needs to be improved."
"I would like to see a better capacity for unstructured data, for example, PDF, or text within images."
"The initial setup is of medium complexity. It is neither too hard nor too simple. You need some background in SAP and an understanding of it."
"One way SAP Intelligent RPA could improve is by integrating built-in DI services for document processing."
"SAP Contextor could improve by automating some processes."
"I found that the SAP scripting of a program is easier than SAP Contextor."
"There should be more of an error, like a proper error feature, in future releases. Sometimes, we don't understand why that automation is not learning what, like, where it is stuck, or what is the reason like, or what is the criteria we are missing to add. So a proper error message would be helpful."
"For potential features or improvements, one aspect I would suggest enhancing is the flexibility of the extraction process."
Blue Prism is ranked 4th in Robotic Process Automation (RPA) with 85 reviews while SAP Intelligent RPA is ranked 18th in Robotic Process Automation (RPA) with 7 reviews. Blue Prism is rated 7.8, while SAP Intelligent RPA is rated 7.2. The top reviewer of Blue Prism writes "Way more efficient for debugging than other tools but the UI is complicated". On the other hand, the top reviewer of SAP Intelligent RPA writes "Enhanced streamlining and optimization of the business processes with reduced operational costs, improved data accuracy, and increased overall productivity". Blue Prism is most compared with Microsoft Power Automate, UiPath, Automation Anywhere (AA), Pega Robotic Process Automation and Blue Prism Cloud, whereas SAP Intelligent RPA is most compared with UiPath, Automation Anywhere (AA), Microsoft Power Automate and Blue Prism Cloud. See our Blue Prism vs. SAP Intelligent RPA report.
See our list of best Robotic Process Automation (RPA) vendors.
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