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ABBYY Vantage vs Blue Prism comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 4, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
6.9
ABBYY Vantage enhances efficiency by automating document tasks, improving ROI, job satisfaction, and large-scale deployment value.
Sentiment score
7.3
Businesses using Blue Prism report significant ROI, with savings up to 65%, despite varied breakeven timelines and perceived costs.
We paid back within less than six months, and our cost for Blue Prism hasn't changed for the last 10 years.
Intelligent Automation Lead (RPA & AI) at a tech services company with 501-1,000 employees
I have seen that it is taking almost more than one or two years to see a return on investment.
Technical Architect at YASH Technologies
Regarding ROI from Blue Prism, it is evaluated from a business perspective, with break-even timelines generally around six to nine months for large implementations, depending on client size and scale.
Senior Consultant at a consultancy with 10,001+ employees
 

Customer Service

Sentiment score
6.7
ABBYY Vantage support varies in responsiveness and cost, with mixed feedback on timeliness, communication, and technical guidance.
Sentiment score
6.4
Blue Prism's customer service receives mixed reviews, with varying responsiveness and support effectiveness affecting user experiences.
If we need to learn something about fixing a problem, improving a solution structure, they have something called knowledge management hours, where we can tap into their expertise to improve our processes or find different ways to build our solutions.
Intelligent Automation Lead (RPA & AI) at a tech services company with 501-1,000 employees
My experience with Blue Prism's technical support has been largely positive, with them being very responsive when needed, especially during the early stages of tool evolution.
Senior Consultant at a consultancy with 10,001+ employees
I would rate the technical support by Blue Prism as eight out of ten, with both products being comparable.
Technical Architect at YASH Technologies
 

Scalability Issues

Sentiment score
7.1
ABBYY Vantage scales well for various business sizes but faces performance challenges at higher scales, requiring potential upgrades or configurations.
Sentiment score
7.1
Blue Prism is valued for its scalable architecture, though it may involve costs and careful infrastructure planning.
The digital workforce of Blue Prism has pioneered capabilities for scaling digital workforce members based on varied requirements, such as during the tax season when more digital robots are needed in the tax department, showcasing its scaling ability effectively.
Senior Consultant at a consultancy with 10,001+ employees
 

Stability Issues

Sentiment score
7.9
ABBYY Vantage is generally stable with minor bugs; performance varies by configuration and hardware, with good support responsiveness.
Sentiment score
7.4
Blue Prism is praised for its reliability and performance, though occasional glitches are usually due to external factors.
 

Room For Improvement

ABBYY Vantage users face integration challenges, desire enhanced language support, intuitive interfaces, lower costs, and better documentation.
Blue Prism needs enhanced AI, better usability, improved support, modern interfaces, comprehensive automation features, and scalable solutions.
Simplifying workflow creation by chatting with the system rather than dragging and dropping elements would make the platform more user-friendly, especially for non-technical users.
Product Analyst at Mad Street Den Systems Private Limited
Based on our use cases, handwritten recognition for Arabic is not supported.
Managing Director at a computer software company with 11-50 employees
The vendor invoice processing skill of ABBYY Vantage could be enhanced by adding more fields that are commonly used across multiple invoices.
Lead Product Manager at a tech services company with 201-500 employees
Only each bot level logs are possible, which will not help when maintaining one hundred plus or two hundred plus bots.
Technical Architect at YASH Technologies
I would like to see the interface of Blue Prism refreshed.
Intelligent Automation Lead (RPA & AI) at a tech services company with 501-1,000 employees
 

Setup Cost

ABBYY Vantage's pricing is costly for small users; discounts available for large-scale deployments, with extra support and installation costs.
Blue Prism's pricing is costly yet straightforward, but comparable in total costs with strong security and integration benefits.
There are other solutions available at a lower cost.
Product Analyst at Mad Street Den Systems Private Limited
I would say the pricing is in the middle.
Managing Director at a computer software company with 11-50 employees
They don't charge per user or per environment, so you get everything you need included at one fixed cost.
Intelligent Automation Lead (RPA & AI) at a tech services company with 501-1,000 employees
While the licensing cost is something I haven't checked in a while, I find that although it initially seems costlier than competitors, Blue Prism's licensing model is simpler and proves to be cost-effective over time.
Senior Consultant at a consultancy with 10,001+ employees
The price of Blue Prism is costly, but I believe the quality should increase.
Technical Architect at YASH Technologies
 

Valuable Features

ABBYY Vantage offers accurate OCR with multilingual support, user-friendly interface, AI integration, and flexible deployment for automated processing.
Blue Prism provides code-free automation, strong integration, security, and scalability, ideal for complex enterprise applications and enhanced efficiency.
The AI capabilities facilitate querying and document classification, and they have good post-processing capabilities.
Product Analyst at Mad Street Den Systems Private Limited
ABBYY has a very good OCR in both Arabic and English.
Managing Director at a computer software company with 11-50 employees
ABBYY Vantage has AI features that learn automatically about invoice fields and related functionality.
Lead Product Manager at a tech services company with 201-500 employees
From a developer perspective, I find developing on Blue Prism simple, clean, and intuitive, making maintenance considerably easier compared to other tools.
Senior Consultant at a consultancy with 10,001+ employees
The ability to scale quickly is also valuable, and their support is good in general.
Intelligent Automation Lead (RPA & AI) at a tech services company with 501-1,000 employees
The document extraction feature, Decipher, is also working well recently.
Technical Architect at YASH Technologies
 

Categories and Ranking

ABBYY Vantage
Ranking in Robotic Process Automation (RPA)
6th
Average Rating
8.0
Reviews Sentiment
6.7
Number of Reviews
51
Ranking in other categories
Intelligent Document Processing (IDP) (1st)
Blue Prism
Ranking in Robotic Process Automation (RPA)
5th
Average Rating
7.8
Reviews Sentiment
6.7
Number of Reviews
91
Ranking in other categories
Agentic Automation (4th)
 

Mindshare comparison

As of April 2026, in the Robotic Process Automation (RPA) category, the mindshare of ABBYY Vantage is 1.5%, down from 1.7% compared to the previous year. The mindshare of Blue Prism is 5.3%, down from 10.8% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Robotic Process Automation (RPA) Mindshare Distribution
ProductMindshare (%)
Blue Prism5.3%
ABBYY Vantage1.5%
Other93.2%
Robotic Process Automation (RPA)
 

Featured Reviews

Lucas Ivantes - PeerSpot reviewer
Solutions Architect at Pipefy
Easy to use, flexible to deploy, and trains different documents easily
We resell the product. We are partners. We do not have internal uses of the product. I do not contact support. I contact a representative usually. He escalates our calls to support. I am part of the initial deployment team. The accuracy of the results produced by the solution's AI document processing is okay. It's good that it supports multi-page documents and tables. It's good that the product also has machine learning. We can enable it, and it will improve over time. Machine learning is one of the main things we use. We can train a small batch of documents from Brazil, and it can improve over time without needing to train a lot of documents. Our customers are spread out. We have tried Portuguese, Spanish, Hindi, Chinese, French, and Italian documents. We had a good experience with the languages we tried. We have used the AI extraction models mostly for invoices. The main thing is to get the process up and running quickly. On the commercial front, there are many tables. We can quickly add a document in development and build a scenario for a demo. The implementation is very quick. We have five different customers in a matter of months. Using ABBYY has helped us reduce manual data entry and free up staff for other tasks. Sometimes, the customer already has an ERP that does the extraction. We are just doing it upfront. The percentage of documents that go straight through processing has improved over time as the models get more advanced. It is the main metric we look at. ABBYY provides "straight-through" processing, in which content is automatically extracted and delivered without manual processing. The quality is good. We set the rules. If it goes through, it means that none of the rules were broken. The main problem is to get the percentage high. We apply manual reviews, too. A percentage of the requests with an error in some rules go through a manual review. We haven't had any solutions in production before. We have had backend solutions, but they were not IDP and were not comparable with ABBYY Vantage. Customers see an advantage in them. It is an extra cost. The price is justified by the ease of implementation of training different documents. If we just need one document or invoice, other products may be more cost-effective. The main thing for me is to enable the users to do the manual reviews and improve the results themselves without needing to train or do a big batch of training with the team. The sooner we can get people trained in the process, the faster we will get the results. The newer tools coming up have more natural language, AI, and large language models. ABBYY is one of the best tools I used. Overall, I rate the solution an 8 out of 10.
Pavan-Sharma - PeerSpot reviewer
Senior Consultant at a consultancy with 10,001+ employees
Impressive flexibility and support enhance integration and performance
The best feature of Blue Prism that I value the most is the simplicity of their pricing and licensing model, which is easy to understand. The tool is very robust and, being a pioneer in the sector, it is also very stable, particularly in finance where many companies rely on Blue Prism for its reliability and security standards. From a developer perspective, I find developing on Blue Prism simple, clean, and intuitive, making maintenance considerably easier compared to other tools. These AI features have helped in developing scalable and flexible solutions for my customers, as I worked on use cases that involved natural language processing to turn free text into structured data, enabling automation of previously unautomatable tasks. Additionally, I processed voice feedback for sentiment analysis and information extraction, making interactions more intuitive and voice-driven for customers.
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Top Industries

By visitors reading reviews
Financial Services Firm
11%
Computer Software Company
10%
Manufacturing Company
8%
Comms Service Provider
6%
Financial Services Firm
20%
Manufacturing Company
9%
Computer Software Company
6%
University
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business13
Midsize Enterprise10
Large Enterprise29
By reviewers
Company SizeCount
Small Business18
Midsize Enterprise6
Large Enterprise74
 

Questions from the Community

What do you like most about ABBYY Vantage?
Vantage is flexible and customizable. It's a low-code/no-code tool, so you don't need to get into detailed coding. You can also use AI to accomplish medium-complex tasks.
What is your experience regarding pricing and costs for ABBYY Vantage?
I would say the pricing is in the middle. It's neither high nor low.
What needs improvement with ABBYY Vantage?
The vendor invoice processing skill of ABBYY Vantage could be enhanced by adding more fields that are commonly used across multiple invoices.
Should I choose Blue Prism or Microsoft Power Automate?
Hello Netanya, it depends on your needs and your expertise. In my humble opinion you can start a big RPA project implementation with Blue Prism which is stable and mature software, in order to ser...
I am evaluating Blue Prism and UiPath for RPA for my company. Which one do you recommend?
I'm very familiar with UiPath and the RPA industry: was hired by Daniel Dines in 2015 when there were 35 employees and left in 2019 when there were 3K+. I'm a big believer in the product, leadershi...
 

Also Known As

ABBYY FlexiCapture
No data available
 

Overview

 

Sample Customers

NHS,  Carlsberg,  DHL,  Societe Generale,  Citi bank,  Deloitte,  3M,  Volkswagen,  Adidas,  PwC Browse through our customer stories.
Coca-Cola, Walgreens, American Express, Royal Bank of Canada, Pfizer, Shop Direct, O2, Siemens, Ascension Healthcare, Jaguar Land Rover
Find out what your peers are saying about ABBYY Vantage vs. Blue Prism and other solutions. Updated: March 2026.
885,444 professionals have used our research since 2012.