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Action1 vs Atera comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Action1
Ranking in Patch Management
31st
Average Rating
0.0
Number of Reviews
0
Ranking in other categories
No ranking in other categories
Atera
Ranking in Patch Management
11th
Average Rating
9.2
Reviews Sentiment
7.8
Number of Reviews
15
Ranking in other categories
IT Service Management (ITSM) (12th), Remote Monitoring and Management (RMM) (4th)
 

Mindshare comparison

As of September 2025, in the Patch Management category, the mindshare of Action1 is 1.7%, up from 0.4% compared to the previous year. The mindshare of Atera is 4.4%, down from 4.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Patch Management Market Share Distribution
ProductMarket Share (%)
Atera4.4%
Action11.7%
Other93.9%
Patch Management
 

Featured Reviews

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AV
Quick setup and efficient automation boost IT consulting services
It would be beneficial if Atera implemented telephone support for general questions. When onboarding new clients and creating their portal, it would be helpful if presidents or company owners could see the current configuration progress step-by-step, rather than relying solely on email and ticket systems. The task system for technicians could be improved by adding recurring task capabilities. This would allow technicians to have checkmarks and task lists they can mark off as completed. While scalability meets growing needs, there haven't been many additions in the last two years. They are adding new features gradually, but there is always room for improvement.
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867,370 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
No data available
Educational Organization
10%
Comms Service Provider
8%
Computer Software Company
8%
Performing Arts
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business14
 

Questions from the Community

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What is your experience regarding pricing and costs for Atera?
The prices have increased over time. After expressing concerns about pricing to account managers, they offered a 30% discount option for annual commitments. The main benefit we see with this produc...
What needs improvement with Atera?
It would be beneficial if Atera implemented telephone support for general questions. When onboarding new clients and creating their portal, it would be helpful if presidents or company owners could...
What is your primary use case for Atera?
We use it for maintenance support, patch management, the ticket system, ticketing, and automation in general. Atera enables us to take control quickly with different options. We can perform registr...
 

Comparisons

 

Overview

 

Sample Customers

1. Acme Corporation 2. Amazon 3. Apple 4. ATT 5. Bank of America 6. Cisco Systems 7. CocaCola Company 8. Dell Technologies 9.Disney 10. eBay 11. FedEx 12. Ford Motor Company 13. Google 14. HP 15. IBM 16. Intel Corporation 17. JPMorgan Chase 18. Kraft Heinz 19. McDonalds 20. Microsoft 21. Nike 22. Oracle 23. PepsiCo 24. Procter Gamble 25. Samsung 26. Target Corporation 27. Tesla 28. Toyota 29. Visa 30. Walmart 31. WeWork
MSPs, IT consultants, and IT departments worldwide trust and use Atera. 
Find out what your peers are saying about Microsoft, Qualys, HCLSoftware and others in Patch Management. Updated: August 2025.
867,370 professionals have used our research since 2012.