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Atera vs Qualys CyberSecurity Asset Management comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Apr 20, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
8.4
Atera boosts efficiency and saves costs with remote configurations, fixed fees, automated updates, extended hardware lifespan, and comprehensive features.
Sentiment score
8.2
Qualys CyberSecurity Asset Management enhances efficiency, cuts costs, reduces incidents, boosts growth, and saves labor costs through automation.
Improvements to our security infrastructure contributed to overall business growth of approximately 150 percent over the past year.
By automating tasks, it significantly reduces the human resources required, leading to increased efficiency and productivity.
It has reduced the number of development and scripting hours along with maintenance hours.
 

Customer Service

Sentiment score
8.5
Atera's support is highly rated for being responsive, knowledgeable, proactive, and professional, with frequent updates and effective security measures.
Sentiment score
7.9
Qualys CyberSecurity Asset Management support is highly rated for its expertise, promptness, and effective issue resolution, enhancing user satisfaction.
The support team was knowledgeable and offered a variety of quick resolution options.
Their SMEs have sufficient knowledge, and if they are not the right contact, they quickly redirect us to someone who can help resolve issues.
I would rate their customer support a ten out of ten.
 

Scalability Issues

Sentiment score
7.9
Atera is a scalable, versatile tool suitable for all company sizes, effectively managing diverse endpoints and clients with ease.
Sentiment score
8.7
Qualys CyberSecurity Asset Management is praised for seamless scalability, efficiently managing global environments and integrating new features effortlessly.
We have about 300,000 assets installed with agents worldwide.
Qualys Cybersecurity Asset Management has proven to be a highly scalable solution for us over the past couple of years.
Qualys CSAM is highly scalable.
 

Stability Issues

Sentiment score
8.2
Atera is highly stable and reliable with minimal downtime, frequent updates, and rare issues, often external in origin.
Sentiment score
8.2
Qualys CyberSecurity Asset Management offers reliable performance, minor syncing delays post-updates, and consistently seamless reports and scans.
I would rate the stability of Qualys CSAM a ten out of ten.
They are constantly adding capabilities.
This platform demonstrates excellent stability with consistent 100 percent uptime and no glitches observed.
 

Room For Improvement

Atera requires better identity management, integrations, mobile features, network monitoring, automation, interface updates, and enhanced security for a superior user experience.
Qualys CyberSecurity Asset Management should enhance integrations, reduce costs, and improve customization, UI, asset tagging, and learning resources.
Qualys is currently not able to identify assets lacking DNS information.
Features enhancing the interaction with IT or security teams should be added, such as a ticketing feature that, if an issue arises in the CSAM module, enables direct ticket creation in systems like ServiceNow.
We would prefer more options, such as 'approved only for pilot' or 'approved for this line of business,' allowing for better granularity in categorizing software.
 

Setup Cost

Atera's fixed per-technician fee offers predictable, scalable pricing with affordable integrations, making it cost-effective compared to competitors.
Qualys CyberSecurity Asset Management offers excellent value for large enterprises with transparent, flexible pricing despite some cost concerns.
A cost-effective solution.
A monthly subscription starting at approximately $72 per month, depending on the specific package and features included.
Though the solution is considered expensive, if bundled with other services such as VMDR or cloud agents, its value would significantly increase.
 

Valuable Features

Atera offers robust PowerShell commands, seamless remote access, effective automation, cross-platform support, intuitive interface, and proactive issue resolution tools.
Qualys CyberSecurity Asset Management excels in real-time visibility, asset discovery, third-party integration, and efficient cybersecurity operations with dynamic tools.
By correlating this with QDS scores, we can accurately assess the risk level of high or low QDS scores associated with each asset and monitor them accordingly.
The most valuable feature is the real-time visibility Qualys CyberSecurity Asset Management provides into all assets across our development and operational environments.
It also performs scans to identify any vulnerabilities, which helps to take proactive measures before those vulnerabilities are identified by any attacker.
 

Categories and Ranking

Atera
Ranking in Patch Management
11th
Average Rating
9.2
Reviews Sentiment
8.1
Number of Reviews
15
Ranking in other categories
IT Service Management (ITSM) (13th), Remote Monitoring and Management (RMM) (4th)
Qualys CyberSecurity Asset ...
Ranking in Patch Management
7th
Average Rating
9.2
Reviews Sentiment
7.6
Number of Reviews
21
Ranking in other categories
Vulnerability Management (10th), Cyber Asset Attack Surface Management (CAASM) (2nd), Attack Surface Management (ASM) (4th), Software Supply Chain Security (5th)
 

Mindshare comparison

As of May 2025, in the Patch Management category, the mindshare of Atera is 3.5%, down from 5.6% compared to the previous year. The mindshare of Qualys CyberSecurity Asset Management is 0.8%, up from 0.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Patch Management
 

Featured Reviews

JC
Having fewer hardware replacements saves us in annual costs
There is a new version of the interface coming out. I have been asking for a new version for a while. While the interface is nice, I guess the developer thinks one way and the user thinks another. So, I think the interface is getting a big overhaul. This is what they have mentioned in their webinars and stuff. It is in beta, but I'm not on the beta program, so I haven't seen it. I can't really complain about the old interface, but now that I have heard there is a new one coming, all I want is the new one. The one thing that could do with improvement is the reporting. This is from someone who worked in an MSP, where I would want to run a report and be able to just present that to a client. Reports are fine for internal use, where they never leave your company. However, if I was an MSP, I would probably want a little bit more information or the ability to customize some of it without having to edit PDFs.
Revathi VeeraRaghavan - PeerSpot reviewer
Provides comprehensive visibility and covers the complete attack surface
For some of the software, there was no life cycle or general information. We wanted them to give details in the database as and when the software comes. I raised a ticket for that, and after that, they updated the details for more than one million software. They should address the false positives generated in EASM. It is fetching assets that have Infosys as the keyword. They should fix that. When we click on the web application, it only shows potential web assets. The application details are not there. Overall, CSAM has matured a lot. These are the few enhancements that need to be done.
report
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Top Industries

By visitors reading reviews
Computer Software Company
10%
Comms Service Provider
10%
Retailer
7%
Educational Organization
6%
Computer Software Company
20%
Financial Services Firm
13%
Government
9%
Retailer
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What is your experience regarding pricing and costs for Atera?
Pricing is low. It costs around 149 bucks per month.
What needs improvement with Atera?
It should improve its processes.
What is your primary use case for Atera?
Atera is integral to our daily operations. We use it for RMM, PSA, our ticket system, and contact with people. We also integrate it with different products.
What is your experience regarding pricing and costs for Qualys CyberSecurity Asset Management?
The pricing is reasonable relative to the features provided, as it collects all module data and operates as a main, centralized inventory, making it a cost-effective solution.
What needs improvement with Qualys CyberSecurity Asset Management?
The deployment is somewhat complicated and could be made more user-friendly for most users. It is currently not user-friendly for all users. It is good but can be improved. It is a new product, and...
What is your primary use case for Qualys CyberSecurity Asset Management?
We use it to identify all our assets, including those on our premises, cloud, and remote environments. It continuously monitors our assets, collects details like installed software, configurations,...
 

Overview

 

Sample Customers

MSPs, IT consultants, and IT departments worldwide trust and use Atera. 
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Find out what your peers are saying about Atera vs. Qualys CyberSecurity Asset Management and other solutions. Updated: April 2025.
850,028 professionals have used our research since 2012.