Atera and Qualys CyberSecurity Asset Management compete in the IT management and cybersecurity sectors. Atera is favorable for MSPs due to its extensive automation capabilities, while Qualys is advantageous for larger enterprises needing detailed asset management and risk assessment.
Features: Atera includes cross-platform compatibility, a Shared Script Library, monitoring and automation tools, and integrated remote access with Splashtop, enhancing efficiency in managing multiple endpoints. Qualys excels in asset discovery, categorization, risk assessment, and integration with other Qualys services, providing enriched data on vulnerabilities and compliance.
Room for Improvement: Atera could enhance mobile device management capabilities for iOS and Chromebooks and improve reporting features while offering more customizable automation and ticket management options. Qualys should refine its user interface for better intuitiveness and simplify its tagging system, while improving reporting customization and integrating with third-party tools.
Ease of Deployment and Customer Service: Atera is noted for its simple deployment and excellent customer service, especially in public cloud environments, with a proactive approach to user feedback. Qualys offers extensive deployment options across hybrid cloud environments, though customer support can be slower in response.
Pricing and ROI: Atera's pricing model, based on per technician rather than per device, is efficient for startups and SMEs, enabling scalable growth with predictable costs and substantial ROI by reducing manual tasks. Qualys, although more costly, provides competitive pricing for large enterprises with comprehensive features that offer high value for money, especially when bundled with other Qualys services.
Improvements to our security infrastructure contributed to overall business growth of approximately 150 percent over the past year.
By automating tasks, it significantly reduces the human resources required, leading to increased efficiency and productivity.
It has reduced the number of development and scripting hours along with maintenance hours.
The support team was knowledgeable and offered a variety of quick resolution options.
Their SMEs have sufficient knowledge, and if they are not the right contact, they quickly redirect us to someone who can help resolve issues.
I would rate their customer support a ten out of ten.
We have about 300,000 assets installed with agents worldwide.
Qualys Cybersecurity Asset Management has proven to be a highly scalable solution for us over the past couple of years.
Qualys CSAM is highly scalable.
I would rate the stability of Qualys CSAM a ten out of ten.
They are constantly adding capabilities.
This platform demonstrates excellent stability with consistent 100 percent uptime and no glitches observed.
Qualys is currently not able to identify assets lacking DNS information.
Features enhancing the interaction with IT or security teams should be added, such as a ticketing feature that, if an issue arises in the CSAM module, enables direct ticket creation in systems like ServiceNow.
We would prefer more options, such as 'approved only for pilot' or 'approved for this line of business,' allowing for better granularity in categorizing software.
A cost-effective solution.
A monthly subscription starting at approximately $72 per month, depending on the specific package and features included.
Though the solution is considered expensive, if bundled with other services such as VMDR or cloud agents, its value would significantly increase.
By correlating this with QDS scores, we can accurately assess the risk level of high or low QDS scores associated with each asset and monitor them accordingly.
The most valuable feature is the real-time visibility Qualys CyberSecurity Asset Management provides into all assets across our development and operational environments.
It also performs scans to identify any vulnerabilities, which helps to take proactive measures before those vulnerabilities are identified by any attacker.
Atera offers a comprehensive solution for MSPs and IT Professionals. The platform provides in one integrated solution: full remote monitoring and management (RMM), PSA, remote access, patch management, billing, reports, and so much more! Atera’s disruptive pricing model also helps managed IT service providers scale their business while providing continued best-in-class service. All plans include unlimited devices, meaning you only pay per technician.Everything you need, in one easy-to-use platform
What can Atera do for you?
Qualys CyberSecurity Asset Management provides advanced real-time asset visibility, dynamic tagging, and External Attack Surface Management. It streamlines asset discovery and management using cloud agents and IP-based scanning, enhancing risk management and software lifecycle tracking.
Qualys CyberSecurity Asset Management offers a comprehensive solution for managing asset inventories and tracking software lifecycle states. It facilitates network visibility and supports zero-day vulnerability solutions, enhancing security posture through efficient monitoring. Users benefit from its cloud-based interface, which provides in-depth asset configurations and insights. Key features include automated vulnerability scanning and unauthorized software management, reducing manual efforts. The platform also emphasizes the importance of timely remediation and ongoing risk mitigation across multiple environments. Despite its strengths, users note the need for enhanced integration with additional CMDBs beyond ServiceNow, as well as cost efficiency improvements. Requests also include better report customization, more scan control, and a simplified UI.
What are the key features of Qualys CyberSecurity Asset Management?In industries like finance, healthcare, and manufacturing, Qualys CyberSecurity Asset Management enhances asset control by offering visibility into hardware and software configurations. It aids in maintaining security compliance and identifying unauthorized software, crucial for sectors with strict regulatory requirements.
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