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Atera vs ManageEngine Patch Manager Plus comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Sep 16, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
8.0
Atera boosts efficiency and cuts costs with remote management, software integration, fixed pricing, and automation, enhancing business value.
Sentiment score
4.4
ManageEngine Patch Manager Plus enhanced efficiency, security, and productivity with centralized management, automation, and an intuitive interface for users.
Compared to other products, ManageEngine provides good return on investment within five years.
Technology Lead at GMG
 

Customer Service

Sentiment score
8.5
Atera's support team offers quick resolution, accessible help, valued security measures, and improves through user feedback.
Sentiment score
4.6
ManageEngine Patch Manager Plus customer support is praised for its responsiveness and effectiveness, often receiving high satisfaction scores.
Customer service and support are excellent, with a perfect score of ten out of ten.
Technology Lead at GMG
The technical support from ManageEngine Patch Manager Plus is helpful.
Information Security Specialist at Arab Open University
 

Scalability Issues

Sentiment score
7.8
Atera is scalable for small to large companies, with intuitive setup and robust API integration, ideal for growth.
Sentiment score
4.1
ManageEngine Patch Manager Plus is scalable, supporting various OS and applications, adaptable for growing IT environments with minimal resources.
 

Stability Issues

Sentiment score
8.2
Atera is highly stable and reliable, with minor issues quickly addressed and regular updates enhancing functionality.
Sentiment score
6.8
ManageEngine Patch Manager Plus is highly rated for stability, performing effectively and efficiently without impacting resources during daily use.
 

Room For Improvement

Atera needs improved integration, support, and customization across identity management, mobile, network monitoring, and technician control features.
ManageEngine Patch Manager Plus needs better Mac OS support, UI simplicity, remote patching, targeting, pricing, and licensing improvements.
When the patch testing works well, there is no need for patch management rollbacks.
System Administrator at SKN Caribecafe Ltda
Instead of separate technician licenses for each product, there should be a single bundled license to simplify licensing requirements.
Technology Lead at GMG
 

Setup Cost

Atera's pricing model offers cost-effective scalability and predictability, with unlimited devices and savings compared to competitors, ideal for enterprises.
ManageEngine Patch Manager Plus offers cost-effective pricing with annual licenses from $3,000 to $5,000, varying by company size.
There is a concern regarding the exchange rate as one dollar equals six reais today, making everything expensive in dollars for us.
Advisor at a tech services company with 11-50 employees
ManageEngine's licensing model recently changed from being endpoint-based to server-based, which might affect costs during the next renewal.
Technology Lead at GMG
 

Valuable Features

Atera provides robust remote access, automation, and monitoring tools, enhancing productivity and user satisfaction with its intuitive interface.
ManageEngine Patch Manager Plus offers centralized management, easy automation, and robust integration, supporting various systems with reliable patching and inventory management.
We can run commands such as PowerShell, batch scripts, and implement automation.
Owner at Sytex Ltd.
The software covers platform security and application security, ensuring everything is updated at the endpoint level.
Technology Lead at GMG
The Patch Management Plus feature has rollback capabilities, which are easy to use, especially in cases affecting servers.
System Administrator at SKN Caribecafe Ltda
It is valued for its role in addressing the vulnerabilities discovered by Insight VM.
Advisor at a tech services company with 11-50 employees
 

Categories and Ranking

Atera
Ranking in Patch Management
11th
Average Rating
9.2
Reviews Sentiment
7.8
Number of Reviews
15
Ranking in other categories
Help Desk Software (13th), Network Monitoring Software (35th), IT Infrastructure Monitoring (37th), IT Service Management (ITSM) (12th), Remote Monitoring and Management (RMM) (5th), AIOps (17th), Agentic Automation (7th)
ManageEngine Patch Manager ...
Ranking in Patch Management
7th
Average Rating
8.2
Reviews Sentiment
6.4
Number of Reviews
17
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of December 2025, in the Patch Management category, the mindshare of Atera is 3.7%, down from 4.4% compared to the previous year. The mindshare of ManageEngine Patch Manager Plus is 5.3%, down from 8.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Patch Management Market Share Distribution
ProductMarket Share (%)
ManageEngine Patch Manager Plus5.3%
Atera3.7%
Other91.0%
Patch Management
 

Featured Reviews

AV
Owner at Sytex Ltd.
Quick setup and efficient automation boost IT consulting services
It would be beneficial if Atera implemented telephone support for general questions. When onboarding new clients and creating their portal, it would be helpful if presidents or company owners could see the current configuration progress step-by-step, rather than relying solely on email and ticket systems. The task system for technicians could be improved by adding recurring task capabilities. This would allow technicians to have checkmarks and task lists they can mark off as completed. While scalability meets growing needs, there haven't been many additions in the last two years. They are adding new features gradually, but there is always room for improvement.
AK
Technology Lead at GMG
Supports security compliance through automated patching and seamless customer service
The solution supports patching not only Microsoft products but also non-Microsoft products, which is beneficial for me. It also helps in updating custom applications I use from a point-of-sale perspective. The software covers platform security and application security, ensuring everything is updated at the endpoint level. Automated patch deployment is used for all Active Directory servers. I have automated testing for patches by Microsoft and verify the status via email notifications. After a week, the automation process is applied to all activated servers to ensure upgrades and patches are implemented.
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Top Industries

By visitors reading reviews
Educational Organization
12%
Performing Arts
8%
Computer Software Company
7%
Comms Service Provider
7%
Computer Software Company
11%
University
9%
Financial Services Firm
8%
Manufacturing Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business14
By reviewers
Company SizeCount
Small Business10
Midsize Enterprise4
Large Enterprise3
 

Questions from the Community

What is your experience regarding pricing and costs for Atera?
The prices have increased over time. After expressing concerns about pricing to account managers, they offered a 30% discount option for annual commitments. The main benefit we see with this produc...
What needs improvement with Atera?
It would be beneficial if Atera implemented telephone support for general questions. When onboarding new clients and creating their portal, it would be helpful if presidents or company owners could...
What is your primary use case for Atera?
We use it for maintenance support, patch management, the ticket system, ticketing, and automation in general. Atera enables us to take control quickly with different options. We can perform registr...
What is your experience regarding pricing and costs for ManageEngine Patch Manager Plus?
The pricing for ManageEngine Patch Manager Plus is reasonable. There is a concern regarding the exchange rate as one dollar equals six reais today, making everything expensive in dollars for us.
What needs improvement with ManageEngine Patch Manager Plus?
While it's a good feature, it needs some improvement. Different patch manager competitors have functionality with AI inside, so if that could be integrated, it would be much easier for the end-user...
 

Overview

 

Sample Customers

MSPs, IT consultants, and IT departments worldwide trust and use Atera. 
IKEA Honda UNICEF The University of Georgia Evander
Find out what your peers are saying about Atera vs. ManageEngine Patch Manager Plus and other solutions. Updated: December 2025.
879,259 professionals have used our research since 2012.