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Atera vs ManageEngine Patch Manager Plus comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Sep 16, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
8.4
Atera boosts efficiency and saves costs with remote configurations, fixed fees, automated updates, extended hardware lifespan, and comprehensive features.
Sentiment score
4.4
ManageEngine Patch Manager Plus enhanced efficiency, security, and productivity with centralized management, automation, and an intuitive interface for users.
Compared to other products, ManageEngine provides good return on investment within five years.
 

Customer Service

Sentiment score
8.5
Atera's support is highly rated for being responsive, knowledgeable, proactive, and professional, with frequent updates and effective security measures.
Sentiment score
4.6
ManageEngine Patch Manager Plus customer support is praised for its responsiveness and effectiveness, often receiving high satisfaction scores.
Customer service and support are excellent, with a perfect score of ten out of ten.
The technical support from ManageEngine Patch Manager Plus is helpful.
 

Scalability Issues

Sentiment score
7.9
Atera is a scalable, versatile tool suitable for all company sizes, effectively managing diverse endpoints and clients with ease.
Sentiment score
4.1
ManageEngine Patch Manager Plus is scalable, supporting various OS and applications, adaptable for growing IT environments with minimal resources.
 

Stability Issues

Sentiment score
8.2
Atera is highly stable and reliable with minimal downtime, frequent updates, and rare issues, often external in origin.
Sentiment score
6.8
ManageEngine Patch Manager Plus is highly rated for stability, performing effectively and efficiently without impacting resources during daily use.
 

Room For Improvement

Atera requires better identity management, integrations, mobile features, network monitoring, automation, interface updates, and enhanced security for a superior user experience.
ManageEngine Patch Manager Plus needs better Mac OS support, UI simplicity, remote patching, targeting, pricing, and licensing improvements.
When the patch testing works well, there is no need for patch management rollbacks.
Instead of separate technician licenses for each product, there should be a single bundled license to simplify licensing requirements.
 

Setup Cost

Atera's fixed per-technician fee offers predictable, scalable pricing with affordable integrations, making it cost-effective compared to competitors.
ManageEngine Patch Manager Plus offers cost-effective pricing with annual licenses from $3,000 to $5,000, varying by company size.
There is a concern regarding the exchange rate as one dollar equals six reais today, making everything expensive in dollars for us.
ManageEngine's licensing model recently changed from being endpoint-based to server-based, which might affect costs during the next renewal.
 

Valuable Features

Atera offers robust PowerShell commands, seamless remote access, effective automation, cross-platform support, intuitive interface, and proactive issue resolution tools.
ManageEngine Patch Manager Plus offers centralized management, easy automation, and robust integration, supporting various systems with reliable patching and inventory management.
We can run commands such as PowerShell, batch scripts, and implement automation.
The software covers platform security and application security, ensuring everything is updated at the endpoint level.
The Patch Management Plus feature has rollback capabilities, which are easy to use, especially in cases affecting servers.
It is valued for its role in addressing the vulnerabilities discovered by Insight VM.
 

Categories and Ranking

Atera
Ranking in Patch Management
12th
Average Rating
9.2
Reviews Sentiment
8.1
Number of Reviews
15
Ranking in other categories
IT Service Management (ITSM) (13th), Remote Monitoring and Management (RMM) (5th)
ManageEngine Patch Manager ...
Ranking in Patch Management
5th
Average Rating
8.2
Reviews Sentiment
6.4
Number of Reviews
17
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of August 2025, in the Patch Management category, the mindshare of Atera is 4.4%, down from 5.1% compared to the previous year. The mindshare of ManageEngine Patch Manager Plus is 6.8%, down from 8.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Patch Management
 

Featured Reviews

AV
Quick setup and efficient automation boost IT consulting services
It would be beneficial if Atera implemented telephone support for general questions. When onboarding new clients and creating their portal, it would be helpful if presidents or company owners could see the current configuration progress step-by-step, rather than relying solely on email and ticket systems. The task system for technicians could be improved by adding recurring task capabilities. This would allow technicians to have checkmarks and task lists they can mark off as completed. While scalability meets growing needs, there haven't been many additions in the last two years. They are adding new features gradually, but there is always room for improvement.
Waleed Omar - PeerSpot reviewer
Integration capabilities streamline management but automation and GUI need improvements
While it's a good feature, it needs some improvement. Different patch manager competitors have functionality with AI inside, so if that could be integrated, it would be much easier for the end-user to manage it. We have not started using remote patching; it's only on-premises. The GUI needs improvement, which would make it better for users. With the integration with the SIEM solution, there are some glitches, and if we need to integrate with multiple vulnerability management systems, it does not provide such support. We need to opt for one vulnerability engine, for example, either Rapid7 integration or CrowdStrike integration.
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Top Industries

By visitors reading reviews
Educational Organization
10%
Comms Service Provider
8%
Computer Software Company
8%
Retailer
7%
Computer Software Company
13%
Financial Services Firm
9%
Manufacturing Company
8%
University
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What is your experience regarding pricing and costs for Atera?
Pricing is low. It costs around 149 bucks per month.
What needs improvement with Atera?
It should improve its processes.
What is your primary use case for Atera?
Atera is integral to our daily operations. We use it for RMM, PSA, our ticket system, and contact with people. We also integrate it with different products.
What is your experience regarding pricing and costs for ManageEngine Patch Manager Plus?
The pricing for ManageEngine Patch Manager Plus is reasonable. There is a concern regarding the exchange rate as one dollar equals six reais today, making everything expensive in dollars for us.
What needs improvement with ManageEngine Patch Manager Plus?
Patching over the Internet should be improved. If I am traveling, I should have an Internet patching option for control, visibility, and vulnerability management for roaming users. Additionally, in...
 

Overview

 

Sample Customers

MSPs, IT consultants, and IT departments worldwide trust and use Atera. 
IKEA Honda UNICEF The University of Georgia Evander
Find out what your peers are saying about Atera vs. ManageEngine Patch Manager Plus and other solutions. Updated: July 2025.
864,155 professionals have used our research since 2012.