Microsoft Configuration Manager and Atera are both competitors in the IT management software category. Microsoft Configuration Manager holds a competitive advantage due to its comprehensive feature set, though Atera is praised for its user-friendliness and straightforward pricing.
Features: Microsoft Configuration Manager provides comprehensive functionalities such as application deployment, O.S. deployment via PXE, and centralized management. It also includes mobile management and compliance reporting. Atera specializes in remote monitoring, automation, and ticketing systems, offering features like a script library, real-time monitoring, and cross-platform usability.
Room for Improvement: Microsoft Configuration Manager could reduce system resource consumption and improve Linux support. It also needs better application deployment for users with limited scripting skills. Atera could enhance its mobile device management, billing customization, and integrate better with other products.
Ease of Deployment and Customer Service: Microsoft Configuration Manager, often implemented in on-premises or hybrid setups, requires significant setup and configuration, leading to mixed customer service reviews. Atera, available on-premises and cloud, is known for its quick and seamless installation and receives high marks for accessible customer service.
Pricing and ROI: Microsoft Configuration Manager is considered expensive due to its complex licensing, although it offers ROI through automation. Atera's technician-based pricing is clear and competitive, appealing to startups and small businesses by allowing unlimited endpoint management without high upfront costs.
For technical support from Microsoft, I would rate them a nine.
The product is suitable for our size, handling 800 devices.
There were misconfigurations by our team rather than issues with the product itself.
Improvements are needed for servers. Servers are still not getting it properly, so we could add the servers in Microsoft Configuration Manager for things such as OS deployment and Autopilot as well.
The setup cost is considered sufficient.
The pricing for Microsoft Configuration Manager is okay for me.
We can run commands such as PowerShell, batch scripts, and implement automation.
Remote management capabilities are useful if the user is not providing access; we can use the backend users to update the group policy and sync the devices.
The product valuable for deployment recovery.
Product | Market Share (%) |
---|---|
Microsoft Configuration Manager | 12.0% |
Atera | 4.4% |
Other | 83.6% |
Company Size | Count |
---|---|
Small Business | 14 |
Company Size | Count |
---|---|
Small Business | 20 |
Midsize Enterprise | 13 |
Large Enterprise | 63 |
Atera offers a comprehensive solution for MSPs and IT Professionals. The platform provides in one integrated solution: full remote monitoring and management (RMM), PSA, remote access, patch management, billing, reports, and so much more! Atera’s disruptive pricing model also helps managed IT service providers scale their business while providing continued best-in-class service. All plans include unlimited devices, meaning you only pay per technician.Everything you need, in one easy-to-use platform
What can Atera do for you?
Microsoft Configuration Manager streamlines IT management with features such as software deployment, patch management, and automation, centralizing operations for Windows environments. Integration with Microsoft products allows efficient oversight of workstations and servers.
Microsoft Configuration Manager provides comprehensive IT management, offering software deployment, patch management, and application pushing. Automation reduces manual tasks, ensuring consistency across systems. Centralized management enables standardized OS deployments, application updates, and configuration integrity. Integration with Microsoft products facilitates seamless operations, while hardware and software inventory, compliance reporting, and remote control functions enhance IT management. Users seek improvements in application deployment for those without deep scripting knowledge and desire better WSUS control, PowerShell and Intune integration, Linux compatibility, and user interface enhancements. Performance improvements are requested for remote user management and third-party application support.
What features enhance Microsoft Configuration Manager?Microsoft Configuration Manager is widely implemented in organizations to manage Windows workstations and servers. It is essential for deploying operating systems and applications, managing software updates, and conducting hardware and software inventories. The tool is crucial for endpoint and configuration management, ensuring compliance, and automating processes like patching and vulnerability management. Industries such as finance, healthcare, and education rely on Microsoft Configuration Manager to keep systems secure and operational, adapting it to address their specific needs and challenges in maintaining diversified IT environments.
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