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Atera vs Microsoft Configuration Manager comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Jun 15, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
8.4
Atera boosts efficiency and saves costs with remote configurations, fixed fees, automated updates, extended hardware lifespan, and comprehensive features.
Sentiment score
1.0
Microsoft Configuration Manager boosts productivity and cost efficiency, crucial for device management with some Mac support challenges.
 

Customer Service

Sentiment score
8.5
Atera's support is highly rated for being responsive, knowledgeable, proactive, and professional, with frequent updates and effective security measures.
Sentiment score
5.5
Microsoft Configuration Manager support is praised for higher tiers and Premier Support, while basic levels often face inefficiencies.
 

Scalability Issues

Sentiment score
7.9
Atera is a scalable, versatile tool suitable for all company sizes, effectively managing diverse endpoints and clients with ease.
Sentiment score
7.1
Microsoft Configuration Manager is scalable, adaptable, and effective for various environments, with high user ratings despite some limitations.
The product is suitable for our size, handling 800 devices.
 

Stability Issues

Sentiment score
8.2
Atera is highly stable and reliable with minimal downtime, frequent updates, and rare issues, often external in origin.
Sentiment score
6.9
Microsoft Configuration Manager is highly stable and reliable, with minor issues often related to system configuration rather than software.
There were misconfigurations by our team rather than issues with the product itself.
 

Room For Improvement

Atera requires better identity management, integrations, mobile features, network monitoring, automation, interface updates, and enhanced security for a superior user experience.
Microsoft Configuration Manager requires enhancements in deployment, resource usage, integration, reporting, usability, remote management, scalability, and third-party support.
 

Setup Cost

Atera's fixed per-technician fee offers predictable, scalable pricing with affordable integrations, making it cost-effective compared to competitors.
Microsoft Configuration Manager is costly, especially for large enterprises, but offers automation benefits and potential negotiation discounts.
The setup cost is considered sufficient.
 

Valuable Features

Atera offers robust PowerShell commands, seamless remote access, effective automation, cross-platform support, intuitive interface, and proactive issue resolution tools.
Microsoft Configuration Manager streamlines IT management with automation and integration, enhancing efficiency and security for large-scale infrastructures.
The product valuable for deployment recovery.
 

Categories and Ranking

Atera
Ranking in Patch Management
12th
Average Rating
9.2
Reviews Sentiment
8.1
Number of Reviews
14
Ranking in other categories
IT Service Management (ITSM) (13th), Remote Monitoring and Management (RMM) (5th)
Microsoft Configuration Man...
Ranking in Patch Management
1st
Average Rating
8.2
Reviews Sentiment
6.4
Number of Reviews
82
Ranking in other categories
Server Monitoring (7th), Configuration Management (4th)
 

Mindshare comparison

As of July 2025, in the Patch Management category, the mindshare of Atera is 4.5%, down from 5.6% compared to the previous year. The mindshare of Microsoft Configuration Manager is 12.8%, down from 17.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Patch Management
 

Featured Reviews

JC
Having fewer hardware replacements saves us in annual costs
There is a new version of the interface coming out. I have been asking for a new version for a while. While the interface is nice, I guess the developer thinks one way and the user thinks another. So, I think the interface is getting a big overhaul. This is what they have mentioned in their webinars and stuff. It is in beta, but I'm not on the beta program, so I haven't seen it. I can't really complain about the old interface, but now that I have heard there is a new one coming, all I want is the new one. The one thing that could do with improvement is the reporting. This is from someone who worked in an MSP, where I would want to run a report and be able to just present that to a client. Reports are fine for internal use, where they never leave your company. However, if I was an MSP, I would probably want a little bit more information or the ability to customize some of it without having to edit PDFs.
MikeNelson2 - PeerSpot reviewer
Deployment recovery works well but requires configuration improvements
While I do not use the product frequently, many issues were due to configuration rather than the product itself. I cannot give an exact recommendation as it is not my area of responsibility. The team that uses it finds it adequate. It is presently good enough for us not to investigate other options. Overall, I rate the product a six out of ten.
report
Use our free recommendation engine to learn which Patch Management solutions are best for your needs.
864,053 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Educational Organization
10%
Comms Service Provider
8%
Computer Software Company
8%
Retailer
7%
Financial Services Firm
12%
Government
11%
Computer Software Company
10%
Manufacturing Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What is your experience regarding pricing and costs for Atera?
Pricing is low. It costs around 149 bucks per month.
What needs improvement with Atera?
It should improve its processes.
What is your primary use case for Atera?
Atera is integral to our daily operations. We use it for RMM, PSA, our ticket system, and contact with people. We also integrate it with different products.
How does Ansible compare to Microsoft Endpoint Configuration Manager (SCCM)?
Microsoft Endpoint Configuration Manager takes knowledge and research to properly configure. The length of time that the set up will take depends on the kind of technical architecture that your org...
How to choose between ManageEngine Desktop Central and Microsoft Endpoint Configuration Manager (formerly SCCM)?
ManageEngine Desktop Central is very easy to set up, is scalable, stable, and also has very good patch management. What I like most about ManageEngine is that I can log on to every PC very easily a...
What do you like most about SCCM?
One of the standout features of SCCM is its application management capabilities. It allows us to create packages efficiently and deploy them to specific groups within our network. This streamlined ...
 

Also Known As

No data available
Microsoft Endpoint Configuration Manager, System Center Configuration Manager (SCCM )
 

Overview

 

Sample Customers

MSPs, IT consultants, and IT departments worldwide trust and use Atera. 
Bank Alfalah Ltd., Wªrth Handelsges.m.b.H, Dimension Data, Japan Business Systems, St. Lucie County Public Schools, MISC Berhad
Find out what your peers are saying about Atera vs. Microsoft Configuration Manager and other solutions. Updated: July 2025.
864,053 professionals have used our research since 2012.