Atera vs LogMeIn Central comparison

Atera and GoTo are both solutions in the Remote Monitoring and Management (RMM) category. Atera is ranked #6 with an average rating of 10.0, while GoTo is ranked #14. Atera holds a 6.5% mindshare in RMM, compared to GoTo’s 3.4% mindshare. Additionally, 93% of Atera users are willing to recommend the solution, compared to 100% of GoTo users who would recommend it.

Atera

Read 15 Atera reviews

3,426 Views
1,268 Comparison Views

93% willing to recommend

LogMeIn Central

Read 19 LogMeIn Central reviews

1,192 Views
870 Comparison Views

100% willing to recommend

Atera

LogMeIn Central

Comparison Buyer's Guide

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Executive SummaryUpdated on Jan 2, 2025

LogMeIn Central and Atera compete in the remote management software market. Atera holds an advantage due to its comprehensive feature set and ease of use.

Features: LogMeIn Central provides advanced remote management, endpoint security, and a scalable infrastructure. Atera includes all-in-one remote monitoring and management, professional services automation, and billing tools. Atera's integration with third-party applications is highly valued by businesses.

Room for Improvement: LogMeIn Central could improve its complex deployment process and enhance customer service responsiveness. It may also benefit from improving accessibility features and simpler integration with external services. Atera could improve by expanding automation capabilities, offering more customization options, and enhancing its reporting features to provide deeper insights.

Ease of Deployment and Customer Service: Atera offers seamless cloud-based deployment with straightforward onboarding and efficient customer support. LogMeIn Central has a more complex deployment process and offers less immediate customer service responsiveness, which can impact user satisfaction.

Pricing and ROI: LogMeIn Central has a higher setup cost, providing extensive functionality for larger enterprises. Atera offers a cost-effective, predictable pricing structure that delivers considerable ROI for small to medium-sized businesses, with a flexible pricing model that supports long-term value without a significant initial investment.

To learn more, read our detailed Atera vs. LogMeIn Central Report (Updated: March 2026).

Buyer's Guide

Atera vs. LogMeIn Central

March 2026

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Atera

Ranking in Remote Monitoring and Management (RMM)

6th

Average Rating

9.4

Reviews Sentiment

7.8

Number of Reviews

Ranking in other categories

Help Desk Software (13th), Network Monitoring Software (35th), IT Infrastructure Monitoring (35th), IT Service Management (ITSM) (12th), Patch Management (12th), AIOps (17th), Agentic Automation (7th)

LogMeIn Central

Ranking in Remote Monitoring and Management (RMM)

14th

Average Rating

8.6

Reviews Sentiment

7.1

Number of Reviews

Ranking in other categories

No ranking in other categories

Mindshare comparison

As of March 2026, in the Remote Monitoring and Management (RMM) category, the mindshare of Atera is 6.5%, down from 10.3% compared to the previous year. The mindshare of LogMeIn Central is 3.4%, down from 4.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Remote Monitoring and Management (RMM) Mindshare Distribution
Product	Mindshare (%)
Atera	6.5%
LogMeIn Central	3.4%
Other	90.1%

Remote Monitoring and Management (RMM)

Featured Reviews

Avi Vaserman

Owner at Sytex Ltd.

Quick setup and efficient automation boost IT consulting services

It would be beneficial if Atera implemented telephone support for general questions. When onboarding new clients and creating their portal, it would be helpful if presidents or company owners could see the current configuration progress step-by-step, rather than relying solely on email and ticket systems. The task system for technicians could be improved by adding recurring task capabilities. This would allow technicians to have checkmarks and task lists they can mark off as completed. While scalability meets growing needs, there haven't been many additions in the last two years. They are adding new features gradually, but there is always room for improvement.

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Kelsey Braun

Information Technology Specialist at Allegheny Coupling

Has good stability and an easy initial setup process

We use the solution for remote access control and endpoint protection features The solution has the best remote access control and protection features. They should provide intermediate device limit options. It would be helpful for users who require more remote control capabilities than the lower…

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"All of the features of Atera are valuable because they allow the customers to achieve their goals. It is easy to use, has good collaboration, and has zero maintenance."

"Atera saves money. A trip to the customer costs between $20 to $30. Then, you need to charge the customer $20 to $30 for the travel. However, if you are doing this work remotely, then you are not driving. This makes the process easier and saves money for you and the customer. For example, if it is just one machine, then the savings comes out to $50 to $60. If we are talking about a huge client, who has hundreds of machines and is changing their infrastructure, that is a lot of money."

"Atera has helped me to provide more accurate solutions based on a given problem. For example, we base our solutions on event scenarios, like the alerts. We identify that there's a series of problems occurring in a particular area from the information provided by the alerts."

"Atera has saved our organization money. We look at Atera as an extra employee that we only pay about $300 a month. This is incredible savings over having to hire somebody to do all the tasks that Atera performs for us."

"It's very easy to use, not just for me, but even for people who have claimed, "I'm not very good at IT." Once you have it installed and you have it set up, it pretty much works by itself. It really helps you do what you need to do. It's easy to use for a beginner, compared to some of the other larger RMMs that are a little bit more complicated."

"We value the alerts that come with the product which allow me to reach out to my clients. Overall, Atera generates additional revenue streams for work done on their machines."

"The most valuable features of this solution are automatic batch matching and unattended support access."

"Pricing is definitely my favorite part of it. It is also extremely easy to use."

More Atera pros

"Remote access is really the biggest one, because in order to be able to support my clients from wherever I am, that is the biggest feature."

"No issues with stability. It has worked on every platform I’ve tried it on, and not interfered with anything."

"One of the improvements they made was a LogMeIn Central client - that was a couple years ago - and that has been great. You no longer have to use their web interface. There's actually a client that you can install, which lists all of the machines and servers that you can access. That works really well."

"If you need unattended access, then LogMeIn; I haven't found anything better."

"I like the encryption and security of LogMeIn; I think the end-to-end security on it, in and of itself, is really good, and I use the two-step login system and it's great."

"It is convenient for my workers to be at home. Therefore, it is easier for them as their second job to do the work. That is a plus, and I improve productivity."

"It saves us drive time, we don't have to go to clients. We can just use remote access."

"Unattended remote assistance."

More LogMeIn Central pros

Cons

"I also use Apple Zoho, which does not require you to download anything. You can get help from Zoho. Atera, on the other hand, requires you to download an applet."

"The chat solutions need improvement because we first need to connect to the customer. This needs to improve so that there is a particular feature that can provide support to customers even if they are not connected to a computer."

"Customization could be improved."

"There is definitely room for improvement with its automation capabilities."

"Having more freedom to perform identity access management would be great."

"The solution is scalable. However, in the past, we did have some issues."

"It will be interesting if Atera can integrate all kinds of products. In North America, there are a lot of resellers, like Ingram Micro, Tech Data, Arrow Electronics, etc. It would be amazing if Atera could integrate with these products. If they could integrate with these products for MSPs, it would be much easier. Then, if you are buying something, and need to add something, you don't need to jump from place to place because this is a very quick sales instrument for use on a daily basis."

"The one thing that could do with improvement is the reporting. This is from someone who worked in an MSP, where I would want to run a report and be able to just present that to a client."

More Atera cons

"Do not use the technical support."

"It's not really a true RMM product but more of just a remote access."

"The only thing I found is that they've gotten very, very expensive over the years."

"There are some screens that are just ugly and difficult to manipulate."

"I have had issues where LogMeIn has not been useful, then we have not been able to work that day."

"Cost. It's probably worth the value, but the price increases over the last five years are getting harder to justify."

"It is easy to get locked out, which is something that needs to be improved."

"Sometimes it just fails to load."

More LogMeIn Central cons

Pricing and Cost Advice

"As an internal IT, it's gold right there. It is money in the bank."

"It comes with unlimited devices, so the fixed price cost is taken out of my budget. So, I'm all good."

"One of the biggest issues I face is the need to pay per technician. I've dealt with other platforms that you need to have 250-500 devices. Even though the cost declines as the number of devices a person has increases, they still require you to pay for 250 or 500, respectively. With Atera, the number doesn't matter as you always pay the same amount. I approximate that Atera saves me $100 per week."

"The value of the product is perfect, neither cheap nor expensive. I think it is the right rate. It would be awesome if it continued to be the same price because it is a great solution that I like. I like it because I'm not paying per device. I have some customers on monthly contracts and some of them are on break'n fix. If I have a client who is on break'n fix, and they need to pay per agent, then I am losing money. If they were ever to change structures, going to pay-per-device model, then I would need to think about changing to something else."

"Atera's pricing stays fixed and predictable, enabling us to add more customers and unlimited monitored devices. We still have a number of clients who fit a break/fix IT model. This is something where clients are complaining more about having to pay extra month-by-month for technology services. With Atera's model, we don't have to be going out and asking for more from clients each month. Right now, with where we are at in terms of scale, this is very important to us."

"Pricing is my favorite part of it. It was per user, not per client."

"Atera happened to have the best pricing model."

"With Atera, the more you add, the cheaper the cost of the additional endpoints will be."

More Atera pricing and cost advice

"Having to spend so much money on remote access is what I feel to be a necessary evil."

"The price is a little high but it's competitive. The licensing process is fairly easy."

"It used to be a lot cheaper but then the price shot up (doubled over the span of two years), but it's hard to switch, and most competing products are similarly priced anyway."

"It's probably worth the value, but the price increases over the last five years are getting harder to justify."

"It really is an expensive product for me."

"We've been trying to nail its cost down ourselves, and it is a disaster in that area because you get different numbers all the time. They say this is what it is, but the numbers don't make a lot of sense to me. I know that the numbers change. So, the more you have, the less they are per seat, but I don't really understand where those breakdowns are. Its billing is confusing. It is definitely the worst part. For 7,500 seats, it might be between 2,250 and 2,700 a month. It is somewhere in there."

"Coming from where it was free, it's getting to be expensive."

"We went with it for pricing reasons, that it was the biggest bang for our buck, by combining the ability to have a central security console, as well as a central point for user administration."

More LogMeIn Central pricing and cost advice

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Top Industries

By visitors reading reviews

Educational Organization

11%

Performing Arts

Comms Service Provider

Outsourcing Company

Manufacturing Company

Performing Arts

Healthcare Company

Educational Organization

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	14

By reviewers
Company Size	Count
Small Business	14
Midsize Enterprise	1

Questions from the Community

What is your experience regarding pricing and costs for Atera?

The prices have increased over time. After expressing concerns about pricing to account managers, they offered a 30% discount option for annual commitments. The main benefit we see with this produc...

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What needs improvement with Atera?

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What is your primary use case for Atera?

We use it for maintenance support, patch management, the ticket system, ticketing, and automation in general. Atera enables us to take control quickly with different options. We can perform registr...

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Product Reports

Buyer's Guide

Atera

March 2026

Download Atera product report

Buyer's Guide

LogMeIn Central

March 2026

Download LogMeIn Central product report

Overview

Atera offers a comprehensive solution for MSPs and IT Professionals. The platform provides in one integrated solution: full remote monitoring and management (RMM), PSA, remote access, patch management, billing, reports, and so much more! Atera’s disruptive pricing model also helps managed IT service providers scale their business while providing continued best-in-class service. All plans include unlimited devices, meaning you only pay per technician.Everything you need, in one easy-to-use platform

Thousands of paying users in over 75 countries
Free 30-day trial, no credit card or commitment required
No hidden fees or restrictions, all plans include unlimited devices
Seamless integration with your favorite IT tools including: Splashtop, AnyDesk, TeamViewer, and ScreenConnect

What can Atera do for you?

Improve Efficiency. Atera delivers customers the tool suite for IT management. Everything you need in an all-in-one, easy-to-use platform.
Automation. Set alerts and proactively prevent issues for your clients. Minimize time spent on manual tasks and spend more time on what matters most, serving your customers.
Disruptive Pricing, Unlimited Devices. Per technician-based pricing with unlimited servers and workstations means you can cover it all, at one fixed price.

Atera

LogMeIn Central enables you to effectively monitor, manage, and secure your endpoint infrastructure with a robust endpoint management feature set.

GoTo

Sample Customers

MSPs, IT consultants, and IT departments worldwide trust and use Atera.

Au Bon Pain, BELL (Building Educated Leaders for Life)

Buyer's Guide

Atera vs. LogMeIn Central

March 2026

Free Report: Atera vs. LogMeIn Central

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