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SAP Business One Reviews

Vendor: SAP
4.1 out of 5
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What is SAP Business One?

The SAP Business One application offers a way to manage your entire business – from accounting and financials, purchasing, inventory, sales and customer relationships, and project management, to operations and human resources. SAP Business One helps you to streamline processes, gain a greater insight into your business, so that you can act fast and make decisions based on real time information, to help you drive profitable growth.

Get the SAP Business One Buyer's Guide and find out what your peers are saying about SAP Business One, SAP ERP, SAP S/4HANA and more!
SAP Business One is the #6 ranked solution in top ERP solutions. PeerSpot users give SAP Business One an average rating of 8.2 out of 10. SAP Business One is most commonly compared to SAP ERP: SAP Business One vs SAP ERP. SAP Business One is popular among the large enterprise segment, accounting for 50% of users researching this solution on PeerSpot. The top industry researching this solution are professionals from a computer software company, accounting for 17% of all views.
Buyer's Guide
SAP Business One
August 2025
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SAP Business One mindshare

As of August 2025, the mindshare of SAP Business One in the ERP category stands at 3.3%, down from 5.7% compared to the previous year, according to calculations based on PeerSpot user engagement data.
ERP Market Share Distribution
ProductMarket Share (%)
SAP Business One3.3%
SAP ERP18.5%
SAP S/4HANA10.2%
Other68.0%
ERP

PeerResearch reports based on SAP Business One reviews

TypeTitleDate
CategoryERPAug 28, 2025Download
ProductReviews, tips, and advice from real usersAug 28, 2025Download
ComparisonSAP Business One vs SAP S/4HANAAug 28, 2025Download
ComparisonSAP Business One vs SAP ERPAug 28, 2025Download
ComparisonSAP Business One vs Microsoft Dynamics 365 Business CentralAug 28, 2025Download
Suggested products
TitleRatingMindshareRecommending
SAP ERP4.018.5%87%107 interviewsAdd to research
SAP S/4HANA4.210.2%96%123 interviewsAdd to research
 
 
Key learnings from peers

Valuable Features

SAP Business One offers valuable features like finance, multi-currency handling, cost control, user-friendly interface, and localization. Its integration of modules supports real-time data access and decision-making. The customization and automation capabilities enhance efficiency and reduce errors. Users find financial management, production planning, MRP, and analytics particularly beneficial. The platform is cost-effective, stable, and scalable, making it suitable for small and medium enterprises, providing comprehensive functionality across various departments.
  • "We have found the entire functionality of SAP Business One most valuable, including the sales module, purchase, inventory module, finance module, and asset module."
  • "We have found the entire functionality of SAP Business One most valuable, including the sales module, purchase, inventory module, finance module, and asset module."
  • "Ease of access is a valuable feature."

Room for Improvement

SAP Business One faces enhancement needs in areas such as user interface, integration with other systems, and more robust reporting capabilities. It also requires improvements in production modules, HR features, and cloud-based access. Users seek better BI tools, easier customization, and enhanced scalability for larger businesses. There is a demand for streamlined web browser functionalities, automation, and effective cost management options, along with a desire for improved analytics and mobile capabilities.
  • "We find the analytical tools available, such as Qlik, Power BI, and others, to be more powerful than the HANA analytics provided within the product."
  • "We find the analytical tools available, such as Qlik, Power BI, and others, to be more powerful than the HANA analytics provided within the product."
  • "SAP is not willing to improve SAP Business One because they have other solutions they are pushing, such as SAP Grow, which is the S/4HANA Cloud."

ROI

SAP Business One provides significant ROI with operational efficiency and cost-effectiveness. It helps companies manage businesses without expanding staff or purchasing new hardware. Organizations rate ROI highly, with some achieving it in four to six months. Users experience cost savings of 20% to 30%, reduced resource needs, and improved inventory management. Enhanced decision-making and transparency in financial operations are noted, leading to long-term cost efficiency over other ERP services.

Pricing

SAP Business One pricing is considered reasonable, especially for SMEs, with a mix of perpetual and subscription-based licenses available. Licensing costs are generally seen as fair but can appear high due to unique licensing structures like individual assignments. Setup and maintenance are additional costs, often varying by provider. Compared to competitors like Microsoft Dynamics and NetSuite, SAP Business One often presents itself as a cost-effective option. Currency fluctuations can impact prices, notably for international buyers.
  • "I rate the product pricing structure at around six out of ten due to currency fluctuations posing challenges."
  • "It's not cheap but offers good value, particularly for medium-sized enterprises."
  • "If the client's budget is low, they go for SAP Business One."

Popular Use Cases

SAP Business One is utilized primarily by various small to medium-sized enterprises across industries such as manufacturing, retail, and services. Companies use it for automating business functions like finance, inventory management, sales, and procurement. It's popular for ERP tasks including CRM, human resources, and supply chain management, with deployment options on-premise or in the cloud. Its flexibility allows customization for industry-specific needs while addressing common operational requirements.

Service and Support

SAP Business One's support quality varies, with many relying on partners for assistance. Feedback highlights good responsiveness, helpfulness, and useful documentation, yet some find it unresponsive or slow. Partner effectiveness is crucial, as direct support from SAP is limited. Ratings mostly range from seven to eight, with some critical of technical knowledge. The quality of service depends significantly on the partner engaged, highlighting issues when switching or lacking knowledgeable staff.

Deployment

Users describe SAP Business One's initial setup as generally straightforward and not overly complex. Deployment time varies, ranging from a couple of days to several months, depending on customization needs and company size. Implementation is often simple if there's no customization required but can become intricate when adjustments are necessary. Teams find having a clear plan and following SAP guidelines beneficial, with some companies leveraging experienced partners or internal IT teams for efficient setup.

Scalability

SAP Business One showcases strong capacity for expansion, accommodating diverse business sizes with minimal issues up to substantial user counts. While it efficiently integrates and adapts to specific needs, some users mention limitations in customization, particularly for larger businesses. Many value its seamless scalability with third-party applications and simple user addition, yet some perceive it as less adaptable compared to alternatives. Despite varied experiences, it generally supports small to medium enterprises effectively.

Stability

Feedback indicates SAP Business One is consistently stable with minimal issues, though some older versions may face limitations. Users rate its stability highly, praising its reliability and accuracy in financial reporting. It performs well in diverse regions, though some areas with complex requirements might need additional support. Most find it dependable with significant market presence over many years, consistently offering updates. Ratings frequently fall between eight and ten out of ten.
These insights are based on the in-depth reviews provided by peers to help you make a better buying decision.
Download our SAP Business One Buyer's Guide for additional reliable information.

Review data by company size

By reviewers
Company SizeCount
Small Business32
Midsize Enterprise17
Large Enterprise16
By reviewers
By visitors reading reviews
Company SizeCount
Small Business242
Midsize Enterprise77
Large Enterprise320
By visitors reading reviews

Top industries

By visitors reading reviews
Computer Software Company
17%
Manufacturing Company
14%
Healthcare Company
6%
Retailer
5%
Comms Service Provider
5%
Educational Organization
4%
Performing Arts
4%
University
4%
Construction Company
3%
Financial Services Firm
3%
Energy/Utilities Company
3%
Real Estate/Law Firm
3%
Government
3%
Insurance Company
2%
Consumer Goods Company
2%
Outsourcing Company
2%
Recreational Facilities/Services Company
2%
Transportation Company
2%
Media Company
2%
Wholesaler/Distributor
2%
Hospitality Company
2%
Non Profit
1%
Pharma/Biotech Company
1%
Aerospace/Defense Firm
1%
Legal Firm
1%
Agriculture
1%
Sports Company
1%
Mining And Metals Company
1%
Engineering Company
1%
Marketing Services Firm
1%
Logistics Company
1%

Compare SAP Business One with alternative products

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Learn more about SAP Business One

SAP Business One was previously known as Business One.

SAP Business One customers

Ego Pharmaceuticals Pty. Ltd

Related questions

  • 36
Which data catalog can provide support for BI data sources such as SAP BO and Tableau?
  • 22
What are the biggest differences between SAP S/4HANA and SAP Business One?
  • 28
Which ERP solution better suits a manufacturing company: SAP Business One or Microsoft Dynamics 365 Business Central?
  • 20
Is SAP Business One suitable for a manufacturing company?
  • 88
Are there any advantages of SAP S4 HANA over SAP Business One (SAP B1) apart from the cost?
  • 11
Which tool is better for the glass manufacturing industry: SAP Business One or SAP S/4HANA?
  • 3
Which ERP solution is the best choice for a pharmaceutical company: SAP Business One or SAP S/4HANA?
  • 6
What are the main differences between SAP Business One (SAP B1) and SAP S/4HANA?
  • 107
What are the key differences between SAP S/4HANA and SAP Business One?
  • 30
What are the main differences between SAP Business One and SAP ERP?

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Product Categories
ERP

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SAP Business One Reviews Summary
Author infoRatingReview Summary
Senior Sales and Presales Director at a tech services company with 51-200 employees4.0I use SAP Business One to support small to medium businesses with real-time data, but it lacks interactive analytics, needing solutions like Power BI. Some modules require costly add-ons, and it's not ideal for logistics or advanced manufacturing.
Senior SAP Consultant at Al Essa Company4.5As a user and consultant for SAP Business One in the retail industry, I find it seamlessly integrates transactions across modules in real-time, enhancing efficiency. However, improvements are needed in user-friendliness for consultants and the addition of HR modules.
Practice Director at a tech services company with 201-500 employees5.0I've used SAP Business One for over 17 years, finding it highly customizable and valuable for retail ERP needs, though its analytics are limited compared to tools like Power BI; overall, it's stable, scalable, and easy to implement.
Head Of Information Technology at Shachihata India pvt ltd4.0I use SAP Business One on AWS, benefiting from its production feature and technical support. However, I face deployment issues due to missing reports and costing problems. Real-time data analytics and AI features are inadequate, affecting decision-making and cost management.
Deputy General Manager at PBSS4.0We partner with SAP Business One, a highly valued SME ERP solution, excelling in accounting and manufacturing with real-time updates and customizable reports. It's transitioning to a cloud-based model, enhancing its web client features for full cloud functionality.
Consultant Enterprise Solutions - SAP Business One and Google Workspace ( G Suite) at Axleta4.0I use SAP Business One for apparel manufacturing, valuing its integrated modules and real-time data processing. While I appreciate the automation and reporting features, the high license cost and lack of a fully web-based solution need improvement.
Practice Head at Panfish3.5I use SAP Business One for standard finance, warehouse, and supply chain processes in small to medium businesses. Its standardized features reduce customization needs, but it lacks HR and production planning solutions. It saves 20% to 30% in costs.
Project Manager at Inventec5.0I use SAP Business One for features like CRM and inventory in various business models. Its intercompany sales to purchase order conversion enhances efficiency. However, there's room for improvement in comprehensive visibility and integration of sales and procurement processes.