Try our new research platform with insights from 80,000+ expert users
Microsoft Dynamics Logo

Microsoft Dynamics Reviews

Vendor: Microsoft
4.5 out of 5
Leave a review

What is Microsoft Dynamics?

Microsoft Dynamics AX for Retail Point of Sale (POS) is available either as part of the integrated Dynamics AX for Retail business suite, or as an individual POS solution. Features shown include the Modern POS experience, product search and select, client-telling/assisted sales experience, customer detail capture and remote stock counting.
Get the Microsoft Dynamics Buyer's Guide and find out what your peers are saying about Microsoft Dynamics, Nayax VPOS, Blue Yonder Order Management and more!
Microsoft Dynamics is the #5 ranked solution in top Point of Sale Systems and #6 ranked solution in top Order Management Hubs. PeerSpot users give Microsoft Dynamics an average rating of 9.0 out of 10. Microsoft Dynamics is most commonly compared to Nayax VPOS: Microsoft Dynamics vs Nayax VPOS. Microsoft Dynamics is popular among the large enterprise segment, accounting for 53% of users researching this solution on PeerSpot. The top industry researching this solution are professionals from a comms service provider, accounting for 16% of all views.
Buyer's Guide
Microsoft Dynamics
August 2025
Get the report
Helped 866,685 peers since 2012

Featured Microsoft Dynamics reviews

Read more reviews

Microsoft Dynamics mindshare

Product category:
Order Management Hubs
As of September 2025, the mindshare of Microsoft Dynamics in the Order Management Hubs category stands at 9.5%, up from 5.3% compared to the previous year, according to calculations based on PeerSpot user engagement data.
Order Management Hubs Market Share Distribution
ProductMarket Share (%)
Microsoft Dynamics9.5%
Blue Yonder Order Management17.6%
Manhattan Active Omni13.7%
Other59.2%
Order Management Hubs

PeerResearch reports based on Microsoft Dynamics reviews

TypeTitleDate
CategoryOrder Management HubsSep 5, 2025Download
ProductReviews, tips, and advice from real usersSep 5, 2025Download
ComparisonMicrosoft Dynamics vs IBM Sterling Order ManagementSep 5, 2025Download
Suggested products
TitleRatingMindshareRecommending
Nayax VPOS0.0N/A0%0 interviewsAdd to research
Blue Yonder Order Management0.017.6%0%0 interviewsAdd to research
 
 
Key learnings from peers

Valuable Features

  • "I give the scalability of the solution a nine out of ten."
  • "The modular approach to how Microsoft Dynamics is being deployed is what drove us to use it. You find that an organization would have, for example, only finance and HR, but in the future, they want to scale up the supply chain. They will later want to add procurement. The modular aspect is what was beneficial to us and influenced our decision to use Dynamics 365 on the cloud."
  • "It has ability to control the management of all processes in the company, allowing good communication throughout entire departments."

Room for Improvement

  • "The current report is too broad and generalized to meet the needs of customers who require more detailed information."
  • "The initial setup of Microsoft Dynamics requires some expertise. The process is not user-friendly for beginners. If you know your way around Microsoft Dynamics, it's something you'd find intermediate. It's not easy but not difficult."
  • "There should have been a way where customer support is supported. This would ensure that the users can more easily find errors while dealing with their software activities."

Pricing

  • "I give the cost a two out of ten because it is an expensive solution."
  • "There is a license required to use this solution. The prices can vary, depending on your setup and the number of users you have."
  • "The software is a bit expensive and some startup companies will be unable to use it despite its effective usage in management. This should be catered for and looked upon since it greatly affects some users who want to use the tool."
These insights are based on the in-depth reviews provided by peers to help you make a better buying decision.
Download our Microsoft Dynamics Buyer's Guide for additional reliable information.

Top industries

By visitors reading reviews
Comms Service Provider
16%
Computer Software Company
13%
Manufacturing Company
7%
Construction Company
7%
Government
7%
Hospitality Company
7%
Real Estate/Law Firm
5%
Energy/Utilities Company
5%
Wholesaler/Distributor
4%
Educational Organization
4%
Performing Arts
4%
Legal Firm
2%
Non Profit
2%
Outsourcing Company
2%
University
2%
Pharma/Biotech Company
2%
Insurance Company
2%
Recreational Facilities/Services Company
2%
Retailer
2%
Aerospace/Defense Firm
2%
Transportation Company
2%
Financial Services Firm
2%
Logistics Company
2%

Compare Microsoft Dynamics with alternative products

Go!

Learn more about Microsoft Dynamics

Microsoft Dynamics was previously known as MS Dynamics.

Microsoft Dynamics customers

Harris Farm Markets, Ariston Thermo Group, Delhi Integrated Multi-Modal Transit System Ltd., Zimbabwe Revenue Authority, Kodak Alaris, APi Group Inc, Thorlux Lighting, Aruba Networks, Ceskoslovenska obchodni banka, a. s. (CSOB)

Related questions

  • 18
How to import a bundle Items list (in Excel or .xlsx format) into Unicommerce Inventory Management Software?

Product Categories

Product Categories
Order Management Hubs
Point of Sale (POS) Systems

Popular Comparisons

Popular Comparisons
Nayax VPOS vs Microsoft Dynamics Logo
Nayax VPOS vs Microsoft Dynamics
Blue Yonder Order Management vs Microsoft Dynamics Logo
Blue Yonder Order Management vs Microsoft Dynamics
Manhattan Active Omni vs Microsoft Dynamics Logo
Manhattan Active Omni vs Microsoft Dynamics
SAP Point of Sale vs Microsoft Dynamics Logo
SAP Point of Sale vs Microsoft Dynamics
Oracle MICROS vs Microsoft Dynamics Logo
Oracle MICROS vs Microsoft Dynamics
IBM Sterling Order Management vs Microsoft Dynamics Logo
IBM Sterling Order Management vs Microsoft Dynamics
Oracle Retail Merchandise Operations Management vs Microsoft Dynamics Logo
Oracle Retail Merchandise Operations Management vs Microsoft Dynamics
Cin7 vs Microsoft Dynamics Logo
Cin7 vs Microsoft Dynamics
See all alternatives
 
Microsoft Dynamics Reviews Summary
Author infoRatingReview Summary
Founder at PT TECHNO ONE CONSULTING4.5We use Microsoft Dynamics 365 for diverse industries, leveraging features like trade logistics and asset management. It helps our clients enhance decision-making despite needing customization for specific needs. With a 20% ROI, it remains effective and popular.
Assistant Administrator at PostsTechnohub Limited4.5No summary available
Navision Consultant and user support at NCPD5.0No summary available
Microsoft Dynamics AX Functional Consultant at a tech services company with 51-200 employees4.0No summary available