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PeopleSoft vs SAP Business One comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Nov 3, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
6.4
Organizations achieved 100% ROI with PeopleSoft due to early implementation and low costs, unlike Oracle and SAP.
Sentiment score
5.0
SAP Business One provides rapid ROI and cost savings through improved efficiency, inventory management, and operational transparency.
 

Customer Service

Sentiment score
5.7
PeopleSoft's customer service is satisfactory but criticized for slow responses, mixed technical support, and limited custom solution support.
Sentiment score
6.7
SAP Business One's customer service satisfaction varies, with users relying on partners and experiences ranging from excellent to inconsistent.
If a customer designs custom applications and encounters issues, PeopleSoft will not provide service for those custom applications.
The previous user left the company without sharing their password, so at that time I need to log those particular issues or reset the password; the facility is not available in the current system, and I have to raise tickets, waiting for updated passwords, which is very critical.
We received support within a couple of days maximum.
Getting support is not easy and requires more personnel and documentation to improve the support ecosystem.
 

Scalability Issues

Sentiment score
7.6
PeopleSoft is scalable, seamlessly integrates new features, and adapts to organizational growth while maintaining performance across diverse business processes.
Sentiment score
7.5
SAP Business One is scalable for growing businesses, adapting to increased users with frequent updates enhancing capabilities.
This rating reflects the limitation that custom applications do not receive support.
SAP Business One is not very scalable, as it is aimed at medium to small-scale industries.
 

Stability Issues

Sentiment score
7.6
PeopleSoft is highly stable and reliable, with minimal issues and strong user confidence despite occasional peak usage challenges.
Sentiment score
8.2
SAP Business One is highly stable and reliable, with minor issues only in older versions and complex tax areas.
Small issues take maximum one to two hours to resolve, while major issues take up to 12 hours.
I rate the stability of SAP Business One an eight out of ten.
 

Room For Improvement

PeopleSoft needs improvements in mobile functionality, user interface, performance, scalability, technical support, and user experience to rival modern platforms.
SAP Business One users seek enhanced UI, integration, reporting, browser compatibility, and improved analytics, production, HR, and mobile enhancements.
Professionals are transitioning due to challenges in availability, scalability, and resource allocation.
The solution lacks scalability as it targets medium to small-scale industries.
Costing audits are required, but this is not available in SAP Business One.
Currently, SAP Business One only has ERP modules and lacks HR or payroll modules.
 

Setup Cost

PeopleSoft pricing is costly, especially in HCM, requiring negotiation and expert management for flexible licensing and quality benefits.
SAP Business One offers reasonable pricing, though costs can be high for small businesses, depending on setup and location.
It is expensive compared to other modules or ERPs.
 

Valuable Features

PeopleSoft excels in customization, integration, and functionality; offering adaptability, efficient enterprise management, and robust analytics with minimal coding needed.
SAP Business One offers robust financial management, customization, scalability, and advanced analytics, enhancing efficiency for small to medium enterprises.
It aids me from an auditing perspective, as it's all system-driven, and cannot be altered.
It provides the easiest way to integrate with third-party applications for data exchange between systems.
Whenever any transaction is posted, it's immediately available in other modules and relevant reports.
One of the biggest advantages of SAP Business One, especially in the public cloud, is that many features are standardized, which reduces the need for customization.
The most effective feature of SAP Business One in streamlining my business process is production.
 

Categories and Ranking

PeopleSoft
Ranking in ERP
8th
Average Rating
8.0
Reviews Sentiment
6.6
Number of Reviews
84
Ranking in other categories
Activity Based Costing Software (4th), Benefits Administration (3rd), Talent Management (5th), Demand Management (1st), Talent Acquisition (4th)
SAP Business One
Ranking in ERP
4th
Average Rating
8.2
Reviews Sentiment
6.7
Number of Reviews
67
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of June 2025, in the ERP category, the mindshare of PeopleSoft is 2.6%, up from 2.5% compared to the previous year. The mindshare of SAP Business One is 3.5%, down from 6.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
ERP
 

Featured Reviews

UshaKatyal - PeerSpot reviewer
A mature solution that needs right implementation
I think PeopleSoft HR is pretty good and very mature. The people who built PeopleSoft now work on Workday. Workday has asked me to join them as an employee a few times, but I don't take anyone's employment because Workday isn't very user-friendly. With PeopleSoft, you can do a lot. Oracle now bundles PeopleSoft and calls it Oracle Cloud, but the programs are the same. Recruiters often don't know this and say you're not qualified if you don't have Oracle Cloud experience. However, Oracle has just put PeopleSoft in the cloud and packaged it as Oracle Cloud. Overall, if the solution is implemented correctly, it runs very smoothly. I think people shouldn't customize it. They should use it as is and try to adapt to it. Many people didn't understand PeopleSoft at first. For example, during COVID, some companies hired offshore people who didn't know what they were doing and messed everything up. You need to know the rules and regulations of the country where you're implementing the tool because every country has different rules for HR, benefits, and payroll. Canadian payroll differs from US payroll, but they're on the same platform in the solution. It's a very mature system, but people prefer newer options like Oracle Cloud. I was also involved with SAP S/4HANA. I don't think it's good for the government sector because government workers are a bit lazy about technical things. I understand S/4HANA because I have a technical background. It has a different structure, while PeopleSoft has more of a file and table structure, which is easier. If the tables are set up wrong, things go wrong. But if you know how to set it up correctly, it runs smoothly, and you can adjust it if needed. The problem is that companies are hiring big consulting firms that want money. They hire offshore people who don't know the country's rules and do programming. If you buy a package and still have to do custom programming, why buy the package at all? These days, I'm doing a lot of business process reengineering for people because they don't know how to implement it correctly. If you implement it right, you can reduce manual work. However, it depends on change management and how senior management handles it. It works fine if you implement the tool on-site or hybrid, not cloud and do it correctly. But in a cloud situation, there are problems. Many countries change their payroll and benefits rules often. With the cloud, you can't easily change things. You have to ask the company to make changes, which costs much money. People who don't want an IT department go for the cloud. But I've seen many companies fail with the cloud. The cloud is just everything packaged together. Your data sits in someone else's cloud, and you must accept whatever they do. Payroll is very sensitive. If payroll is wrong, the whole company suffers. I've worked on the financial and school sides, too. I'm comfortable with the tool if it's implemented correctly. But many companies don't implement it right, which is why they might say it is too much. I did a big project for an oil and gas company. I was a program control manager with 51 people under me. We used Oracle, but Oracle isn't as good as PeopleSoft for payroll. If the solution is implemented correctly, it's fine. But you need the right implementer. Big consulting firms often give wrong information and use inexperienced people. For maintenance, PeopleSoft sends updated rules to new tables at year-end. You compile the new tables and start the new year. But you need to know which changes apply to your country. I talk to many senior PeopleSoft people and always get LinkedIn messages about business opportunities. I now help about 50 clients when they have problems, but I'm not traveling. If you know the HR and payroll business well, you can implement anything - PeopleSoft, Oracle, or S/4HANA. I've done all of these. S/4HANA is more complicated and technical. It's similar to an old software called IDMS. You have to be very technical, and if you don't do it right, it won't work. I rate the overall solution a seven out of ten.
Muhammad Shehzad - PeerSpot reviewer
Fully integrated modules enhance seamless data interaction and real-time decision-making
SAP Business One is easy to use and fully integrated from top to bottom, from vertical to horizontal. Any transaction we are doing in any module is directly integrated with finance. Each and every transaction and report is updated at the same time. This is one of the main benefits of SAP Business One. During a transaction in the sales module, it doesn't have to wait for finance to do posting before it gets updated. Financial transactions are posted at the same time. The general ledger, balance sheet, trial balance, cash flow statement, and all other reports are updated simultaneously. There is no need to wait for any posting or report preparations. Each transaction impacts every report and relevant module at the same time. SAP Business One is one of the best solutions for real-time access to all data. Whenever any transaction is posted, it's immediately available in other modules and relevant reports. This provides real-time access in any module and any report.
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Top Industries

By visitors reading reviews
University
9%
Computer Software Company
9%
Government
9%
Financial Services Firm
9%
Computer Software Company
17%
Manufacturing Company
14%
Healthcare Company
6%
Financial Services Firm
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What are the differences between Oracle HCM Cloud and PeopleSoft?
Although both are solutions to manage HR, their differences make each one suitable for different companies. Oracle Cloud HCM is a platform for connecting all human resource processes in your organ...
What do you like most about PeopleSoft?
I use the reporting feature occasionally to check for potential improvements in timesheets. We have integrated it with Power BI.
Are there any advantages of SAP S4 HANA over SAP Business One (SAP B1) apart from the cost?
SaP Business One is a complete solution for business management. The software applications are broad, ranging from accounting to project management and human resources. It is very versatile and com...
What do you like most about SAP Business One?
It's user-friendly and comes with comprehensive manuals. So, it is easy to learn to use SAP Business One
 

Also Known As

No data available
Business One
 

Overview

 

Sample Customers

BMI Healthcare, Lone Star College System, Jefferson County Public Schools, Griffith University, Los Rios Community College District, Tervita Corporation, INFRA S.A. de C.V., ICF Habitat, Central Washington University, Tech Mahindra Limited, Cognizant Technology Solutions, Stanford Childrens Health
Ego Pharmaceuticals Pty. Ltd
Find out what your peers are saying about PeopleSoft vs. SAP Business One and other solutions. Updated: June 2025.
857,162 professionals have used our research since 2012.