Zoho Creator Reviews

Name: Zoho Creator
Brand: Zoho
Rating: 4.3 (27 reviews)

Vendor: Zoho

4.3 out of 5

27 reviews
96% willing to recommend

What is Zoho Creator?

Zoho Creator is a web-based platform that lets everyone build custom business applications without any prior technical knowledge
Zoho Creator offers a first of its kind drag-n-drop interface to create tables/forms, design, schedule workflows and perform a variety of automated actions.

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Zoho Creator is the #9 ranked solution in top Low-Code Development Platforms and #14 ranked solution in top Rapid Application Development Software. PeerSpot users give Zoho Creator an average rating of 8.6 out of 10. Zoho Creator is most commonly compared to ServiceNow: Zoho Creator vs ServiceNow. Zoho Creator is popular among the large enterprise segment, accounting for 48% of users researching this solution on PeerSpot. The top industry researching this solution are professionals from a computer software company, accounting for 16% of all views.

Helped 866,561 peers since 2012

Featured Zoho Creator reviews

AliHaider1

Freelancer at Upwork

AI is a developing tool that could enhance many aspects. Utilizing a more advanced UI and UX capability paired with more customization and ready-made modern templates for mobile and web apps could improve mobile responsiveness and branding controls. Additionally, regarding connections, not just with Zoho apps but also with external ones, there is a need for more pre-built connectors so users do not always require custom APIs. Optimizing the handling of large data sets, providing more enterprise-grade development options, and ensuring full offline mobile apps with automatic background sync would also be beneficial. Furthermore, reducing dependency on Deluge scripts for simple automations and introducing a more intuitive drag-and-drop workflow builder would make a difference. There is indeed a large team collaborating, so they can gain from stronger visual control and improve tracking for production development workflows.

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BOTU AKHIL SAI

Zoho developer at Lighthouse Learning Group

In CRM, if we want to delete any field, we can delete it directly. However, in Zoho Creator, if it is integrated with any workflows or functions, we cannot delete it, which is a valuable feature. When integrating functions in CRM, deleting a field is not feasible. For example, if there is a name field integrated into workflows or functions in Zoho Creator, we need to remove and edit those functions before deleting that field. In CRM, deleting a configured field can cause functions to fail due to errors. The flow is moderate, neither completely easy nor completely difficult. When newcomers want to create applications, they start with a basic understanding of workflows and functionalities. Through research via Google search or YouTube, they can build basic to mid-level applications. Creating forms, implementing pop-up notifications, and sending email notifications can be done easily using Deluge. I would rate Zoho Creator 8.5 to 9 out of 10. Zoho Creator is a powerful application where we can accomplish numerous tasks with experience and knowledge. We can generate QR codes for free, whereas in CRM, QR generation requires external purchases.

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Jake Harris

Founder, Consultant, and Developer at Limitless IT Consultancy

My impression of Zoho Creator's dynamic form builder is that it's pretty good. The downside is that it looks very functional but not always the prettiest looking app. If you're building something that's going to be customer facing, the functionality can almost always be built. Looks-wise, that can be more of a challenge. There is a Pages feature where you can use custom CSS to style things further, but it's still somewhat limited. The biggest downside is the design flexibility. There are limitations with Deluge, though it depends on what you're trying to do. As long as you know what you're doing with Deluge, it's pretty easy to avoid those limitations. Another common limitation is that an API call can only wait for a response for 30 seconds. When using the OpenAI API, sometimes because of the nature of AI, it takes a while to respond and generate that response, so the connection can time out. I would evaluate the analytics tools of Zoho Creator as limited. Zoho has a separate product called Zoho Analytics, and the expectation would be that you would connect Creator to Zoho Analytics and do your reporting through there. There are some limited functionalities built in, but really you would be plugging it into Zoho Creator. The biggest area for improvement is the look and feel when building a customer portal as it's not that customizable. The whole point of Zoho Creator is that you're building an app for yourself, so all of the limitations are down to what you as a person are able to technically do within the software.

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Zoho Creator mindshare

Product category:

As of September 2025, the mindshare of Zoho Creator in the Rapid Application Development Software category stands at 1.0%, up from 1.0% compared to the previous year, according to calculations based on PeerSpot user engagement data.

Rapid Application Development Software Market Share Distribution
Product	Market Share (%)
Zoho Creator	1.0%
Microsoft Power Apps	12.3%
ServiceNow	9.9%
Other	76.8%

Rapid Application Development Software

PeerResearch reports based on Zoho Creator reviews

Type	Title	Date
Category	Rapid Application Development Software	Sep 4, 2025	Download
Product	Reviews, tips, and advice from real users	Sep 4, 2025	Download
Comparison	Zoho Creator vs Microsoft Power Apps	Sep 4, 2025	Download
Comparison	Zoho Creator vs ServiceNow	Sep 4, 2025	Download
Comparison	Zoho Creator vs Oracle Application Express (APEX)	Sep 4, 2025	Download

Title	Rating	Mindshare	Recommending
ServiceNow	4.2	9.9%	91%	223 interviews Add to research
Microsoft Power Apps	3.9	12.3%	93%	95 interviews Add to research

Valuable Features

Zoho Creator's most valuable features include its flexibility, low-code platform, customization capabilities, and integration options. Users can easily create applications, use drag-and-drop builders, and customize with Deluge scripts. It supports API interactions, quick prototyping, and seamless integration with third-party apps. Security features, dynamic reporting, and intuitive user interface enhance functionality. It is particularly advantageous for developing complex systems and extends functionalities with ERP systems, customer portals, or internal processes.

"The most valuable feature of Zoho Creator is that we can easily create applications because there is 360-degree flexibility available."
"The features or capabilities of Zoho Creator that I have found the most valuable so far is customization—being able to drag and drop and build whatever app you want, with strong custom code support and the ability to make API calls to different third-party applications."
"Zoho Creator is a powerful application where we can accomplish numerous tasks with experience and knowledge."

Room for Improvement

Users express challenges with Zoho Creator's role hierarchy, permissions, and complex licensing. They seek improved UI customization, database visibility, and user guides. Enhancing form interactivity, scalability, and integration with external platforms is crucial. There's a demand for better data management, AI integration, and a more intuitive interface. Support services are deemed inefficient. Deluge's limitations, import history absence, and backup issues need attention for an improved user experience.

"If we want to update 5,000 data in one function, we cannot do it because the running time for those records takes around at least ten minutes."
"The biggest area for improvement is the look and feel when building a customer portal as it's not that customizable."
"One significant issue with Zoho Creator is the lack of backup when items are deleted, unlike CRM where backups are available."

ROI

Businesses report a positive return on investment using Zoho Creator. They phased out costly point of sale software, saving significant yearly expenses by implementing customized systems on Zoho Creator. Cost-effectiveness varies with subscription choices, and customer portal licenses could be necessary for certain setups. Users find Zoho Creator affordable and beneficial in reducing time and labor costs even if direct monetary savings are uncertain. This contributes to overall operational efficiencies.

Pricing

Zoho Creator pricing varies based on subscription levels including Standard, Professional, and Enterprise. It offers flexible licensing options and is often considered cost-effective compared to competitors like Salesforce and Oracle. Enterprise users reported monthly costs ranging from INR 800 to 1,500 per user, with annual billing commonly implemented. The platform is noted to be on the higher side for smaller companies in the Indian market but remains competitive and reasonable for larger enterprises.

"Zoho Creator's pricing is fine. It's subscription-based."
"The tool's licensing costs are annual. You need to pay more if you need a bigger database."
"The tool has three plans and one of them costs 50 dollars per month."

Popular Use Cases

Zoho Creator is primarily used for business process improvement, application development, and customization. Users leverage its low-code platform to create applications for diverse industries like manufacturing and logistics. It facilitates ERP systems, database management, and reporting dashboards. Organizations utilize Zoho Creator for internal proofs of concept, managing sales processes, and integrating with other applications. It supports operations across educational institutes, hospitality, and mall complexes, enhancing customer interactions and operational efficiency.

Service and Support

Users are impressed by Zoho Creator's support, citing excellent assistance and responsiveness, though complex issues may take time. Pre-sales support receives high praise, while some find ticket-based responses slow. Many resolve problems independently due to delays. Zoho provides different support levels based on plans. Forums and documentation are helpful, but contacting support is sometimes challenging. Ratings vary from six to ten out of ten, indicating room for improvement yet generally positive experiences.

Deployment

Zoho Creator's initial setup is generally easy due to its cloud-based nature and drag-and-drop interface, though it may require technical understanding for complex projects. Deployment is quick, but design work is crucial. Many users appreciate its straightforwardness and low-code features, enabling application creation without extensive coding knowledge. Despite ease of use, some users need deeper exploration to leverage its full capabilities, with integration and customization processes affecting timeframes.

Scalability

Zoho Creator is praised for its scalability, being adaptable to various user needs and capable of handling increasing user bases effectively. While some face challenges with large data volumes and costs, others appreciate its ease of scaling with user counts and application upgrades. Users often rate its scalability between seven to nine out of ten, recognizing the potential for further improvement, notably in managing more extensive data sets and reducing associated expenses.

Stability

Zoho Creator is noted for its stability and reliability, with users acknowledging improvements in the Creator 5 version. While some users mention minor issues like lagging, many find it performs well with high stability ratings ranging from seven to nine out of ten. This platform supports complex applications with numerous forms and workflows, maintaining data security and consistent automation without significant downtime or data inconsistencies, making it dependable for businesses prioritizing reliability.

These insights are based on the in-depth reviews provided by peers to help you make a better buying decision.

Download our Zoho Creator Buyer's Guide for additional reliable information.

Review data by company size

By reviewers
Company Size	Count
Small Business	15
Midsize Enterprise	4
Large Enterprise	4

By reviewers

By visitors reading reviews
Company Size	Count
Small Business	37
Midsize Enterprise	25
Large Enterprise	57

By visitors reading reviews

Top industries

By visitors reading reviews

Computer Software Company

16%

Comms Service Provider

Financial Services Firm

Healthcare Company

Educational Organization

University

Performing Arts

Pharma/Biotech Company

Non Profit

Manufacturing Company

Government

Insurance Company

Outsourcing Company

Energy/Utilities Company

Recreational Facilities/Services Company

Transportation Company

Wholesaler/Distributor

Computer Retailer

Construction Company

Consumer Goods Company

Legal Firm

Logistics Company

Media Company

Non Tech Company

Real Estate/Law Firm

Retailer

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Learn more about Zoho Creator

Zoho Creator's powerful tools for data collection and management, analysis, reporting and collaboration make it the smart choice for small to large organizations to run their business online, without any additional costs, infrastructure, or software.

Zoho Creator is used by more than 400,000 users and 100,000+ apps have been already created. Don't let complex looking workflows and business rules scare you.

Zoho Creator is completely non-programmer friendly. Use the intuitive and feature-rich platform to build your custom database applications. Just write your business rules and let the software handle deployment and hosting. You can create your own forms/tables afresh or import data from standard formats (.xls .csv .mdb) and get your database application online within minutes, really!

Zoho Creator customers

Estate Crush Winery, Integra Services, Avidpays, Napa Valley Film Festival, Marionnaud, The Institute of Hormonal Health, Stone Tapert

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Zoho Creator Reviews Summary
Author info	Rating	Review Summary
Freelancer at Upwork	4.5	With over five years of experience, I find Zoho Creator highly customizable and effective for business automation, though its limited support response and integration complexities can be challenging. Overall, it provides solid value and scalability for various projects.
Zoho developer at Lighthouse Learning Group	4.5	As a Zoho partner, I find Zoho Creator powerful for building applications, though it lacks backup and import history. It's moderately easy to use, offers good customer support, and suits mid-level businesses with customizable pricing.
Founder, Consultant, and Developer at Limitless IT Consultancy	4.0	I've found Zoho Creator to be a flexible, stable, and scalable low-code platform ideal for custom workflows, though its design flexibility and analytics are limited; it's best suited for users already within the Zoho ecosystem.
Software Engineer at Innoventes Technologies	4.5	I use Zoho Creator to build versatile apps with easy integration and automation, though I face some API and scalability limitations. It's affordable, saves time, and support is excellent, making it valuable for my organization's needs.
IT Projects and Strategy Manager at RoboTouch	4.5	I've used Zoho Creator to build custom POS systems for 26 stores, streamlining operations and cutting costs. It's flexible, integrates well, and the support is great, though I’d like to see more AI features in future updates.
Founder at GGSH&CO LLP	4.5	We use Zoho Creator for customized solutions, appreciating its quick project turnaround and intuitive drag-and-drop interface. Despite stability, some sudden code errors and scalability limits with large data volumes need improvement. Overall, it's good value for money.
Zoho Developer at Self Employed	4.5	I use Zoho Creator to build custom CRM and ERP apps with full automation. It's easy to use, low-code, and highly customizable. I recommend it, though I'd like better dashboard and subform features. I rate it nine out of ten.
CEO and Owner at PT Solusindo Total Teknikatama	4.0	I use Zoho Creator primarily for amortization calculations due to its good integration capabilities and APIs. However, it struggles with data management, requiring connections to external databases for large datasets, and learning "Deluge" can be challenging without better examples and support.

Zoho Creator Reviews

What is Zoho Creator?

Featured Zoho Creator reviews

Zoho Creator mindshare

PeerResearch reports based on Zoho Creator reviews

Valuable Features

Room for Improvement

ROI

Pricing

Popular Use Cases

Service and Support

Deployment

Scalability

Stability

Review data by company size

Top industries

Compare Zoho Creator with alternative products

Learn more about Zoho Creator

Zoho Creator customers

Related questions

Product Categories

Popular Comparisons