Pega Platform and Zoho Creator both compete in the low-code application development market. While Pega holds a strong position with enterprise-level features, Zoho Creator could be seen as the more flexible and cost-effective choice, appealing to smaller organizations.
Features: Pega Platform impresses with robust case management capabilities, seamless integration services, and a low-code environment that supports large-scale deployments. Zoho Creator is recognized for its quick prototyping and flexible user interface, enabling users to build forms and workflows without prior coding experience, ideal for small to medium-sized businesses.
Room for Improvement: Pega Platform could benefit from a simplified user interface, enhanced cloud capabilities, and broader integration options. Issues with technical support and complex licensing need addressing. Zoho Creator would improve with a more intuitive interface, better integration with other systems, and enhancements in form functionality, along with streamlined support processes.
Ease of Deployment and Customer Service: Pega Platform offers versatile deployment options, including on-premises and hybrid solutions, but customer service response times can be inconsistent. Zoho Creator, mostly cloud-based, provides easier deployment but faces challenges with support response times and handling large data volumes.
Pricing and ROI: Pega Platform, with higher licensing costs, suits organizations with substantial budgets, offering significant ROI through process optimization and enhanced customer satisfaction. Zoho Creator stands out for its cost-effectiveness, providing excellent value for small businesses through its affordable pricing plans without sacrificing application quality.
The technical support from Pega is very low, rating a one or two out of ten.
I never needed support from the platform standpoint, but if additional features are required, we have regular meetings with the product team for feedback.
Pega's technical support team is very helpful.
There are certain limitations if the data volume is large due to execution limits.
Pega introduced Constellation, which allows a user to build a more engaging visual experience.
My learning curve in robotics has been challenging.
In terms of scalability, there are certain limitations if the data volume is large due to execution limits.
The pricing is expensive, and this is an issue.
Pega is priced higher than open-source options like Flowable but is suitable for large-scale industries like banking and insurance.
Pricing is a little on the higher side for the Indian market, especially for mid-sized and small-sized companies with 30 to 40 users.
Management capabilities such as dashboards.
Pega Platform is excellent for enterprise-level solutions with integrations to entire systems, including case management, service orchestration, CRM, decision-making capabilities, digital process automation, and AI-driven functionalities.
Zoho Creator provides a quick turnaround in terms of project closures, which is the most important benefit.
Pega Platform facilitates business process management, case management, and workflow automation for industries like banking, insurance, and healthcare. It supports digital transformation and customer service enhancements with its low-code capabilities and seamless integrations.
Pega Platform enables users to create efficient systems for case management, financial operations, and digital transformations. It provides tools for client onboarding, quoting, claims processing, customer experience improvements, and content management. Pega's low-code approach allows for the automation of complex processes, making it suitable for enterprises looking for adaptability and rapid deployment. While it offers strong real-time analytics and decision automation, users acknowledge challenges in user interface, integration, and performance aspects. High costs and a learning curve need attention, and enhancements in AI features and cloud services are desired.
What are the key features of Pega Platform?In banking, Pega Platform automates loan processing, accelerates customer onboarding, and manages compliance. Insurance companies benefit from streamlined claims processing and policy management. Healthcare sectors use the platform for patient engagement and care coordination, enabling organizations to adapt quickly to changing industry requirements.
Zoho Creator is a web-based platform that lets everyone build custom business applications without any prior technical knowledge
Zoho Creator offers a first of its kind drag-n-drop interface to create tables/forms, design, schedule workflows and perform a variety of automated actions.
Zoho Creator's powerful tools for data collection and management, analysis, reporting and collaboration make it the smart choice for small to large organizations to run their business online, without any additional costs, infrastructure, or software.
Zoho Creator is used by more than 400,000 users and 100,000+ apps have been already created. Don't let complex looking workflows and business rules scare you.
Zoho Creator is completely non-programmer friendly. Use the intuitive and feature-rich platform to build your custom database applications. Just write your business rules and let the software handle deployment and hosting. You can create your own forms/tables afresh or import data from standard formats (.xls .csv .mdb) and get your database application online within minutes, really!
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