Hyland OnBase vs Zoho Creator comparison

Hyland and Zoho are both solutions in the Low-Code Development Platforms category. Hyland is ranked #12 with an average rating of 7.6, while Zoho is ranked #8 with an average rating of 8.6. Hyland holds a 2.4% mindshare in LCDP, compared to Zoho’s 1.4% mindshare. Additionally, 100% of Hyland users are willing to recommend the solution, compared to 97% of Zoho users who would recommend it.

Hyland OnBase

Read 13 Hyland OnBase reviews

4,371 Views
962 Comparison Views

100% willing to recommend

Zoho Creator

Read 34 Zoho Creator reviews

1,340 Views
898 Comparison Views

97% willing to recommend

Hyland OnBase

Zoho Creator

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Executive SummaryUpdated on Sep 18, 2024

Hyland OnBase and Zoho Creator are robust tools in enterprise content management and low-code application development. Hyland OnBase has an upper hand with its extensive customization and enterprise-level workflow capabilities, while Zoho Creator stands out with its user-friendly interface and flexibility.

Features: Hyland OnBase includes document management, workflow automation, and integration with other systems. Zoho Creator offers ease of use, rapid development environment, and a drag-and-drop builder.

Room for Improvement: Hyland OnBase needs a more intuitive configuration process, better mobile access, and improvements in user documentation. Zoho Creator requires enhancements in reporting capabilities, offline functionality, and user documentation.

Ease of Deployment and Customer Service: Hyland OnBase's deployment is complex due to customization options, but support is good. Zoho Creator has straightforward deployment and users find the support prompt and helpful.

Pricing and ROI: Hyland OnBase involves high setup costs with a considerable ROI for large enterprises. Zoho Creator's affordable pricing structure appeals to small and medium businesses, offering high ROI due to its flexibility.

To learn more, read our detailed Hyland OnBase vs. Zoho Creator Report (Updated: December 2025).

Buyer's Guide

Hyland OnBase vs. Zoho Creator

December 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Hyland OnBase

Ranking in Low-Code Development Platforms

12th

Average Rating

7.8

Reviews Sentiment

6.9

Number of Reviews

Ranking in other categories

Business Process Management (BPM) (15th), Enterprise Content Management (6th)

Zoho Creator

Ranking in Low-Code Development Platforms

8th

Average Rating

8.6

Reviews Sentiment

6.2

Number of Reviews

Ranking in other categories

Rapid Application Development Software (12th), Business Orchestration and Automation Technologies (8th)

Mindshare comparison

As of January 2026, in the Low-Code Development Platforms category, the mindshare of Hyland OnBase is 2.4%, up from 0.7% compared to the previous year. The mindshare of Zoho Creator is 1.4%, up from 1.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Low-Code Development Platforms Market Share Distribution
Product	Market Share (%)
Zoho Creator	1.4%
Hyland OnBase	2.4%
Other	96.2%

Low-Code Development Platforms

Featured Reviews

reviewer1981395

Product owner at a computer software company with 10,001+ employees

Seamless data management enhances security while monolithic architecture and reporting need improvements

I believe the reporting features need improvement, as other competitors in the market provide better analytics. Hyland is working on a new platform (HXP) to integrate features from all products, addressing some concerns. Additionally, there could be more integration points with products Hyland has acquired, such as Alfresco and Nuxeo. Offering a trial version with basic features would allow users to experience the product before purchasing. I find OnBase's monolithic architecture to be expensive, and adopting microservices could be beneficial.

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VishalKumar7

Zoho Developer at Evoluz Global Solutions

User experience metadata and workflow customization have been streamlined

The creator needs improvement; for instance, if I create a widget that has dynamic data, it cannot get published. When we publish a page that contains a widget, dynamic data does not appear. That is the problem with Zoho Creator, so it needs improvement. The portal user aspect is also costly; for example, purchasing 250 portal users can be expensive for clients who require them monthly. It creates a financial burden similar to how customer logins on e-commerce websites such as Flipkart or Amazon are generally free. Thus, Zoho Creator needs to offer free access for all portal users as they are essential for the application's usage. In Zoho Creator, we cannot work on UI customization as expected; if I want an application resembling a Figma design, there are limitations on UI changes.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"It provided data security features, allowing restrictions on sensitive documents, such as who could view or modify them."

"OnBase is a remarkable tool. It is a well-done product. Hyland has a lot of experience in building it and looking for new things for clients in terms of functionalities. It has amazing stability, and it can grow horizontally and vertically. It is built for growth. Their technical support is also quite good and available throughout the year."

"The solution is very developed and we are not taking full advantage of its functionalities."

"The solution's most valuable features are integration and flexibility."

"We found the setup process to be okay since they do offer a troubleshooting guide."

"Hyland OnBase is valued for its security, especially for those in the finance domain who require data confidentiality."

"Integrating Hyland OnBase with our systems enabled us to automate document designs and templates, which was extremely helpful in the finance and banking industry."

"The most valuable features are that it's very secure and provides audit trails for our documents."

More Hyland OnBase pros

"In Zoho Creator, we can create applications from scratch and implement full automation, which is what I find best about it."

"Zoho Creator is easy to design and accessible for any business purpose. The solution is priced low and helps you meet business requirements. You can write a script based on requirements and trigger it whereby the customer will receive notifications. It is a customizable application."

"I recommend Zoho Creator because it's easy to use; in Zoho Creator, the language is Deluge language, which is similar to JavaScript but is a low-code platform, and the Deluge language is simple, so there is nothing complicated about Zoho Creator, allowing you to easily implement the Zoho software."

"In Zoho Creator, we can create applications from scratch and implement full automation, which is what I find best about it."

"I just like the simplicity of it."

"Can access information from other Zoho packages and you can write custom scripts."

"Zoho Creator is fully scalable in my experience; I've worked with a client that started with 10 employees and simple processes, and they currently have over 500 employees in three different countries."

"The solution's flexibility and quick turnaround are valuable."

More Zoho Creator pros

Cons

"We found the size of images to be a restriction, though this may have been due to the API used rather than the Hyland application."

"We are struggling with duplicates and would like to have OCR functionality when using this solution."

"We need to troubleshoot why our reports didn't get downloaded in a day. There is a workflow feature which powerful but also complicated."

"Software malfunctioning usually occurs when we receive documents from external sources."

"For user experience, they would have to do more with the interface. It is not easy to work with and is a little messy. It is getting better, but it is not yet good enough. Other products are comparatively doing better in terms of the user interface. I have been hearing about Box, which is very easy to use and learn for the users. OnBase has to work on this aspect. It should have BPM capabilities. We compete with tools that provide the BPM feature and support those standards. They can do better in terms of the pricing model. It is a really expensive tool in Latin America. They should have different prices for different regions."

"The application could potentially be more open-source, allowing integration with more solutions."

"An area for improvement would be the training - getting our people up to speed on how to use it required more training than we expected due to the complexity of the solution."

"I find OnBase's monolithic architecture to be expensive, and adopting microservices could be beneficial."

More Hyland OnBase cons

"One significant issue with Zoho Creator is the lack of backup when items are deleted, unlike CRM where backups are available."

"The user interface and the user experience should be improved."

"I would like them to keep enhancing their user interface, as while functionality is essential, improvement in UI would also benefit developers and end-users alike."

"The tech support operates on a ticket-based email response system. Often, by the time they respond, I have already resolved the issue myself."

"If I create a widget that has dynamic data, it cannot get published. When we publish a page that contains a widget, dynamic data does not appear."

"Though the pricing level is low compared to other products in the market, I suggest they allow portal users to pay for the solution based on their requirements."

"I would rate the scalability a seven out of ten. So some room for improvement as well for scalability."

"We are looking for a single portal across all Zoho apps."

More Zoho Creator cons

Pricing and Cost Advice

"There are a number of different types of licenses. There are concurrent licenses, individual licenses and imaging licenses."

"The tool's price is high."

"OnBase is reasonably priced."

"They can do better in terms of the pricing model. It is a really expensive tool in Latin America. They should have different prices for different regions."

"The solution costs around $6,000 per month."

"The plan provided is presented on a monthly basis, giving an idea of the cost each month. However, the actual cost is calculated and charged on a yearly or annual basis. The cost is displayed in a detailed manner, breaking down the amount charged annually, and presenting it in a monthly format."

"Zoho Creator's pricing is fine. It's subscription-based."

"The tool's licensing costs are annual. You need to pay more if you need a bigger database."

"Anyone can start using the solution with less than 15 to 30 dollars a month per user. It is worth the money."

"I rate the solution an eight out of ten for pricing since it is really cheap."

"The tool's pricing is flexible."

"The tool has three plans and one of them costs 50 dollars per month."

"The Enterprise version costs INR 1500 per month."

More Zoho Creator pricing and cost advice

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Top Industries

By visitors reading reviews

Government

13%

Financial Services Firm

12%

Computer Software Company

Healthcare Company

Computer Software Company

16%

Financial Services Firm

Educational Organization

Comms Service Provider

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	5
Midsize Enterprise	3
Large Enterprise	8

By reviewers
Company Size	Count
Small Business	22
Midsize Enterprise	4
Large Enterprise	7

Questions from the Community

What is your experience regarding pricing and costs for Hyland OnBase?

I find pricing to be on the higher side due to its monolithic architecture. I would rate it six out of ten. Transitioning to microservices, allowing users to pay for only what they use, could reduc...

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What needs improvement with Hyland OnBase?

See all answers

What is your primary use case for Hyland OnBase?

I was a vendor managing Hyland OnBase ( /products/hyland-onbase-reviews ) for Hyland, not as a direct user but as a business partner. We managed the solution and were a partner with Hyland.

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What is your experience regarding pricing and costs for Zoho Creator?

I find the pricing of Zoho Creator to be very cheap. When compared to other low-code platforms, Zoho Creator consistently ranks at the top regarding functionality. Their native Android and iOS appl...

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What needs improvement with Zoho Creator?

Regarding improvements in the Deluge scripting language, I would like to see enhancements in its loop feature, which behaves differently compared to loops in other languages. Additionally, the exec...

See all answers

What is your primary use case for Zoho Creator?

There can be several different use cases for Zoho Creator that I work with. I can use Zoho Creator for all types of custom applications. I have built BOM applications and manufacturing-related appl...

See all answers

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Product Reports

Buyer's Guide

Hyland OnBase

December 2025

Download Hyland OnBase product report

Buyer's Guide

Zoho Creator

December 2025

Download Zoho Creator product report

Also Known As

OnBase

No data available

Overview

Hyland OnBase is acclaimed for its robust document management, automating workflows, and improving organizational efficiency across various industries. Praised for its ability to manage records compliantly, especially in regulated sectors like healthcare and finance, the tool also integrates smoothly with other enterprise systems. Users benefit significantly from streamlined processes, reduced manual tasks, and enhanced data accuracy, boosting productivity and customer satisfaction.

Hyland

Zoho Creator is a web-based platform that lets everyone build custom business applications without any prior technical knowledge
Zoho Creator offers a first of its kind drag-n-drop interface to create tables/forms, design, schedule workflows and perform a variety of automated actions.

Zoho Creator's powerful tools for data collection and management, analysis, reporting and collaboration make it the smart choice for small to large organizations to run their business online, without any additional costs, infrastructure, or software.

Zoho Creator is used by more than 400,000 users and 100,000+ apps have been already created. Don't let complex looking workflows and business rules scare you.

Zoho Creator is completely non-programmer friendly. Use the intuitive and feature-rich platform to build your custom database applications. Just write your business rules and let the software handle deployment and hosting. You can create your own forms/tables afresh or import data from standard formats (.xls .csv .mdb) and get your database application online within minutes, really!

Zoho

Sample Customers

Honda France Industries, Hill County Texas, Hylant Group, ING Lease France, State of South Carolina, Syracuse University, Swindon College, Rhode Island Department of Human Services, Rochester Institute of Technology, Moen, Odense University Hospital

Estate Crush Winery, Integra Services, Avidpays, Napa Valley Film Festival, Marionnaud, The Institute of Hormonal Health, Stone Tapert

Buyer's Guide

Hyland OnBase vs. Zoho Creator

December 2025

Free Report: Hyland OnBase vs. Zoho Creator

Find out what your peers are saying about Hyland OnBase vs. Zoho Creator and other solutions. Updated: December 2025.

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