

Zoho Creator and SS&C Blue Prism compete in the enterprise software solutions space focusing on digital transformation. Zoho Creator has the edge due to its flexibility and affordability, while Blue Prism is preferred for complex automation tasks despite higher costs.
Features: Zoho Creator offers a low-code platform for rapid application development, robust integrations with other Zoho products, and ease of customization with Deluge scripting. Blue Prism excels in process automation and scalability, supporting complex workflows with detailed automation scenarios and control room monitoring capabilities.
Room for Improvement: Zoho Creator could benefit from improving its user interface for integrating more seamlessly with non-Zoho applications, enhancing real-time analytics features, and optimizing API usage to avoid limitations. Blue Prism might improve by simplifying its deployment process, integrating better with different enterprise architectures, and offering cost-effective pricing models for smaller businesses.
Ease of Deployment and Customer Service: Zoho Creator stands out for its straightforward deployment and extensive customer support, including guided assistance during setup. In contrast, SS&C Blue Prism, while providing strong scalability, requires specialized knowledge for deployment, which can be more complex and time-consuming.
Pricing and ROI: Zoho Creator is appealing due to its cost-effectiveness, providing substantial ROI with a minimal upfront investment. SS&C Blue Prism, although costlier, delivers significant ROI through enhanced automation capabilities, which is attractive for businesses needing advanced, automated solutions.
| Product | Market Share (%) |
|---|---|
| Zoho Creator | 1.4% |
| SS&C Blue Prism | 1.2% |
| Other | 97.4% |


| Company Size | Count |
|---|---|
| Small Business | 22 |
| Midsize Enterprise | 4 |
| Large Enterprise | 7 |
SS&C Blue Prism, renowned for its language capabilities and workflow design, supports detailed automation building, enhancing productivity. Despite some challenges like cost and limited integration, it offers substantial potential in automating diverse processes.
SS&C Blue Prism offers strong capabilities in document reading and a straightforward workflow design, making it accessible with basic BPM knowledge. Detailed automation design in the studio and effective monitoring in the control room are notable features. While facing higher costs and a steeper learning curve, it supports process mining and generative AI initiatives, crucial for industries aiming at transformation and activation services. Limited external system integration and lack of agile delivery encourage a strategic approach in its deployment.
What are the key features?
What ROI should users expect?
SS&C Blue Prism finds its application across industries. In service industries, it automates repetitive tasks while supporting migration projects. Within the insurance sector, it helps automate claims handling and pricing by integrating data efficiently. Companies use it when transitioning processes, such as upgrading systems from older versions to new applications.
Zoho Creator is a web-based platform that lets everyone build custom business applications without any prior technical knowledge
Zoho Creator offers a first of its kind drag-n-drop interface to create tables/forms, design, schedule workflows and perform a variety of automated actions.
Zoho Creator's powerful tools for data collection and management, analysis, reporting and collaboration make it the smart choice for small to large organizations to run their business online, without any additional costs, infrastructure, or software.
Zoho Creator is used by more than 400,000 users and 100,000+ apps have been already created. Don't let complex looking workflows and business rules scare you.
Zoho Creator is completely non-programmer friendly. Use the intuitive and feature-rich platform to build your custom database applications. Just write your business rules and let the software handle deployment and hosting. You can create your own forms/tables afresh or import data from standard formats (.xls .csv .mdb) and get your database application online within minutes, really!
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