Salesforce Platform vs Zoho Creator comparison

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Comparison Buyer's Guide
Executive Summary

We performed a comparison between Salesforce Platform and Zoho Creator based on real PeerSpot user reviews.

Find out what your peers are saying about ServiceNow, Microsoft, Salesforce and others in Rapid Application Development Software.
To learn more, read our detailed Rapid Application Development Software Report (Updated: November 2022).
653,757 professionals have used our research since 2012.
Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
"Salesforce has simplified the day-to-day management of the sales team, whether it be calls, emails, reviews, or reports.""The solution is used to track our customers.""Salesforce is the best one out there.""The process and the workflows are amazing.""It is very modular in approach. It is very light, and it can be used on various devices. It could be used on an Android phone or a laptop, which makes it good for the sales team on the road.""A very flexible solution.""It's an easy platform for salespeople to quickly and efficiently be able to track an opportunity.""The solution provides a preferred method of backing up data."

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"I just like the simplicity of it."

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"We have a lot of strategic accounts and large accounts that are tied with all the growth and acquisitions across North America, being able to tag parent-child accounts in an easier fashion would be better. This is the biggest pain point is associating parent to child and being able to align and manage it better. Overall a better parent-child relationship between accounts would be a benefit.""Salesforce needs to be re-platformed, or re-architected, making it lighter.""Its documentation and price should be better.""There's a learning curve. It was a bit hard to understand the logical way of working with it, just at the beginning.""What could be improved in the Salesforce Platform is the price. The platform is too expensive. The implementation time for the platform is also longer than expected, so that's another area for improvement.""Better flexibility in editing emails created from templates would be great, and being able to add hyperlinks in emails for scheduling meetings would allow us to automate more.""In Salesforce, every customer is unique and it's not possible to bundle them together effectively if they are from the same company or move companies, et cetera.""The reporting needs improvement and the dashboard could have more components added."

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"When you're developing database-type applications, there is no way to see the actual database tables. They call them forms, and I don't like that. Zoho should also provide better user guides."

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Pricing and Cost Advice
  • "The licensing is per user per month, which we took out a contract on a long time back. It's really an okay price for what solutions are available and for how many features and what kind of functionality you get."
  • "The solution is a bit expensive."
  • "It is expensive. Licensing is on an annual basis."
  • "It is quite expensive. Its developers come at a premium cost, which makes it expensive."
  • "It is expensive."
  • "I have heard that it is fairly priced. It offers ROI."
  • "It is very expensive. Its licensing is on a monthly basis."
  • "It is expensive."
  • More Salesforce Platform Pricing and Cost Advice →

  • "It is at the bottom end of the price range."
  • More Zoho Creator Pricing and Cost Advice →

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    Questions from the Community
    Top Answer: I think it depends on your use case. If your organization uses Microsoft Enterprise products, PowerApps will work better in your environment. Similarly, if you have a Salesforce integration in… more »
    Top Answer:Microsoft’s Windows Azure platform is not easy or intuitive to deploy. The difficulty will be impacted by the type of application that you are trying to use the platform to build. Organizations that… more »
    Top Answer:Our primary goal in the Salesforce App Cloud is to deliver the certificates I personalize based on the information in the company’s system.
    Top Answer:I just like the simplicity of it.
    Top Answer:When you're developing database-type applications, there is no way to see the actual database tables. They call them forms, and I don't like that. Zoho should also provide better user guides.
    Average Words per Review
    Average Words per Review
    Also Known As
    Salesforce1,, Salesforce App Cloud
    Learn More

    Salesforce Platform is a tool that provides application building with open application programming interfaces (APIs), integration tools, back-end services, starter templates, and developer environments. With a low-code interface, users are able to build applications and benefit from automated processes. The product helps customers to increase work productivity and save on IT costs through efficient, easy-to-understand, methods for creating applications.

    Salesforce Platform allows companies to build and operate intelligent applications at scale and share them with employees and customers in real time. The tool secures companies' data while connecting and synchronizing it simultaneously across their Customer 360 accounts. The main components of the product are:

    • Application development: With low code, companies can build applications faster and automate their businesses.

    • Automation: The product can connect with Salesforce Genie, allowing employees to create seamless processes.

    • Security: The Shield component allows companies to secure their data and build applications.

    • Hyperforce: Companies have the option to scale globally and serve customers locally, providing secure, private, and agile solutions.

    • Einstein Intelligence: Organizations can utilize artificial intelligence (AI) to create personalized experiences for customers, potentially increasing companies’ growth.

    • Sandboxes: Salesforce Platform offers developers secure development environments where they can test, build, and deploy changes before rolling out final products.

    Salesforce Platform Features

    Also referred to as a “drag and drop app builder," this solution offers various features for customers to create intelligent applications and build personalized services for clients, partners, and employees within the apps.

    • Mobile feature: The mobile feature of Salesforce Platform allows users to build applications for mobile as well as turn already-made apps into mobile apps instantly.

    • AI: Through AI, users are able to personalize their applications, utilizing the smart assistant of the platform (called Einstein). The creation of customized services for clients can drive engagement and scale customer experience.

    • Vision feature: The Vision feature also utilizes Einstein Platform, where users can take advantage of Einstein Prediction Builder, Bots, Vision, and Language to create AI-powered applications.

    • Data protection: Salesforce Platform offers a data protection feature called Salesforce Shield. With it, companies can monitor app and data use, automate security policies, run compliance audits, and encrypt sensitive data.

    • Privacy and identity feature: Salesforce Customer Identity is a feature for privacy that offers user access through a single login. The feature provides a seamless user experience while maintaining a high level of security.
    • Community feature: The community feature of the product offers a digital experience platform where companies can create secure portals, applications, and websites.

    • Builder feature: The application building feature of Salesforce Platform offers various ways for users to create apps, including through low-code builders and pro-code tools.

    Salesforce Platform Benefits

    The benefits of using Salesforce Platform include:

    • Compared to manual coding products, Salesforce Platform is simpler for beginner users who want to develop a product.

    • The tool requires a low amount of coding, making it a quick and agile way to develop applications.

    • The adaptable design of the platform offers multi-layered security which maintains data accessible to users while protecting it from outside sources.

    • The product can be incorporated with various platforms and coding languages for application development.

    • The platform can be used to create applications compatible with large database systems like MySQL and Oracle.

    • Salesforce Platform allows collaboration between users, as it offers simultaneous access to various users at the same time.

    • Salesforce Platform is compatible with desktop databases such as Microsoft Access.

    Reviews from Real Users

    A vice president at a healthcare company values Salesforce Platform because it is flexible and user-friendly with helpful pre-built schemas.

    Peter G., a senior technical consultant at a tech services company, rates Salesforce Platform highly because it is intuitive, quite easy to learn, and stores all kinds of relevant sales information.

    Zoho Creator is a web-based platform that lets everyone build custom business applications without any prior technical knowledge
    Zoho Creator offers a first of its kind drag-n-drop interface to create tables/forms, design, schedule workflows and perform a variety of automated actions.

    Zoho Creator's powerful tools for data collection and management, analysis, reporting and collaboration make it the smart choice for small to large organizations to run their business online, without any additional costs, infrastructure, or software.

    Zoho Creator is used by more than 400,000 users and 100,000+ apps have been already created. Don't let complex looking workflows and business rules scare you.

    Zoho Creator is completely non-programmer friendly. Use the intuitive and feature-rich platform to build your custom database applications. Just write your business rules and let the software handle deployment and hosting. You can create your own forms/tables afresh or import data from standard formats (.xls .csv .mdb) and get your database application online within minutes, really!

    Learn more about Salesforce Platform
    Learn more about Zoho Creator
    Sample Customers
    Estate Crush Winery, Integra Services, Avidpays, Napa Valley Film Festival, Marionnaud, The Institute of Hormonal Health, Stone Tapert
    Top Industries
    Computer Software Company32%
    Comms Service Provider10%
    Healthcare Company6%
    Non Profit6%
    Computer Software Company22%
    Comms Service Provider10%
    Financial Services Firm9%
    Computer Software Company25%
    Comms Service Provider16%
    Energy/Utilities Company9%
    Educational Organization7%
    Company Size
    Small Business38%
    Midsize Enterprise28%
    Large Enterprise34%
    Small Business17%
    Midsize Enterprise13%
    Large Enterprise69%
    Small Business30%
    Midsize Enterprise15%
    Large Enterprise55%
    Buyer's Guide
    Rapid Application Development Software
    November 2022
    Find out what your peers are saying about ServiceNow, Microsoft, Salesforce and others in Rapid Application Development Software. Updated: November 2022.
    653,757 professionals have used our research since 2012.

    Salesforce Platform is ranked 3rd in Rapid Application Development Software with 51 reviews while Zoho Creator is ranked 24th in Rapid Application Development Software with 1 review. Salesforce Platform is rated 8.2, while Zoho Creator is rated 7.0. The top reviewer of Salesforce Platform writes "Makes it easy to keep up with everything, close pending deals, and keep things organized". On the other hand, the top reviewer of Zoho Creator writes "Simple and easy to set up, but needs better user guides and a way to see the actual database tables". Salesforce Platform is most compared with Microsoft Azure, Oracle Application Express (APEX), Microsoft Power Apps, ServiceNow and Appian, whereas Zoho Creator is most compared with Microsoft Power Apps, Oracle Application Express (APEX), OutSystems, Mendix and Appian.

    See our list of best Rapid Application Development Software vendors and best Low-Code Development Platforms vendors.

    We monitor all Rapid Application Development Software reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.