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AgilePoint vs Zoho Creator comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Sep 18, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Automation Anywhere
Sponsored
Ranking in Business Orchestration and Automation Technologies
2nd
Average Rating
8.4
Reviews Sentiment
6.8
Number of Reviews
668
Ranking in other categories
Business Process Management (BPM) (2nd), Robotic Process Automation (RPA) (2nd), Process Mining (1st), Intelligent Document Processing (IDP) (1st), Agentic Automation (1st), AI Legal & Compliance (1st), AI Finance & Accounting (2nd), AI Procurement & Supply Chain (1st)
AgilePoint
Ranking in Business Orchestration and Automation Technologies
24th
Average Rating
8.2
Reviews Sentiment
6.9
Number of Reviews
6
Ranking in other categories
Business Process Management (BPM) (18th), Rapid Application Development Software (22nd), Low-Code Development Platforms (21st)
Zoho Creator
Ranking in Business Orchestration and Automation Technologies
6th
Average Rating
8.6
Reviews Sentiment
6.2
Number of Reviews
35
Ranking in other categories
Rapid Application Development Software (6th), Low-Code Development Platforms (6th)
 

Featured Reviews

Venkat Sivaprakash - PeerSpot reviewer
Management Consultant at Accenture
Has significantly improved document-driven workflows and reduced processing time across finance and HR functions
Automation Anywhere has evolved significantly and upgraded itself to provide agentic AI and AI-based automation solutions for document automation. The product has matured considerably over time. We can create workflows that can call an API. We can include prompts in particular workflows for ChatGPT-related functions, connecting to an LLM and RAG to perform tasks. For document automation, modern features are available to train documents, ensuring high accuracy and repeatability over time. The system is very easy to use. I recently completed a course in document automation, typically designed for people involved in coding and technical aspects. Though I understand coding comprehensively, I don't do actual coding. The course was very accessible. Currently, extensive coding isn't necessary due to the hybrid model incorporating GenAI aspects, low-code, no-code capabilities, APIs, and numerous pre-built objects in Automation Anywhere. The features include GenAI-driven prompting methods and workflow creation capabilities. In these workflows, we can create decision boxes and call APIs without coding. We simply pull objects, drop them, connect them, and add minimal coding when needed. The most crucial aspect isn't coding but rather sizing the automation and fleshing out the details. Automation Co-pilot takes notes and performs automated analysis. It can extract details from videos, summarize conversations, and provide detailed information. During calls, it identifies instructions and performs tasks such as preparing reports and reconciliation. Automation Anywhere can also connect with Microsoft Co-pilot. Through Co-pilot, real-time operations can be executed, allowing direct interaction between vendors and automation through this component.
reviewer2649213 - PeerSpot reviewer
Chief Technology Officer at a tech services company with 1-10 employees
Business processes are automated efficiently with a well-designed interface
There is room for improvement in integrations and customizations for AgilePoint and other low-code, no-code solutions. Additionally, the marketing of such products should be more honest. They often claim to solve all process automation needs, but they only handle problems of certain complexity. AgilePoint cannot handle highly complex processes like ERPs.
VishalKumar7 - PeerSpot reviewer
Zoho Developer at Evoluz Global Solutions
User experience metadata and workflow customization have been streamlined
The creator needs improvement; for instance, if I create a widget that has dynamic data, it cannot get published. When we publish a page that contains a widget, dynamic data does not appear. That is the problem with Zoho Creator, so it needs improvement. The portal user aspect is also costly; for example, purchasing 250 portal users can be expensive for clients who require them monthly. It creates a financial burden similar to how customer logins on e-commerce websites such as Flipkart or Amazon are generally free. Thus, Zoho Creator needs to offer free access for all portal users as they are essential for the application's usage. In Zoho Creator, we cannot work on UI customization as expected; if I want an application resembling a Figma design, there are limitations on UI changes.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Automation Anywhere has transformed the financial, healthcare, and automobile sectors to a great extent by automating backend office work."
"By using SNMP configurations and Excel, I was able to read the mail. I used this functionality to categorize the fabric, then I used this information to correlate the value to Jira along with Excel."
"Automation Anywhere (AA) is really fast on the development side. It's an efficient and intelligent RPA tool, with a good engine and good connectors."
"AA has indirectly helped in re-engineering processes, which has made them more robust and efficient, and this has helped the business immensely."
"I would rate Automation Anywhere a perfect ten out of ten, considering it is significantly better than what we had before."
"We spend less time preparing data."
"The IQ Bot is very impressive to us, as we have tried several tools in the industry and we have not been able to automate to the same level as provided by this solution."
"The general features, that we can automate a task that takes hours into minutes, are valuable."
"The solution's workflows are its most useful feature."
"The initial setup of AgilePoint was very easy."
"AgilePoint's automation is excellent in managing different user roles and handling data associated with a particular instance of the workflow."
"Anytime companies need any solution with workflow, they can base it on AgilePoint, because AgilePoint allows companies to design and implement workflows very fast using the system's interface."
"AgilePoint's most valuable feature is process management."
"I like the design and the integration capacity, and it's also easy to use."
"AgilePoint has improved our organization by making form implementation easier and to plan for future growth."
"Basically, the application development part of the solution is one of the main features I like since it is quick."
"Zoho Creator is a flexible open platform that is good for development in a complex environment that other platforms may not support. It isn't a challenge for me to develop any kind of complex application in Zoho."
"In Zoho Creator, I find the ability to work with CSS and put some HTML in pages to create custom reports to be the most valuable and useful features, along with the publish feature and the portal feature, which are really good."
"Zoho Creator is one of the best tools; I also have experience converting applications to Android and iOS, which is essential because customers want to install APK files and iOS application files."
"Zoho Creator helps to maintain the products in development."
"In Zoho Creator, we can create applications from scratch and implement full automation, which is what I find best about it."
"Can access information from other Zoho packages and you can write custom scripts."
"I just like the simplicity of it."
 

Cons

"There are a lot of issues in the tool. There are a lot of breakdowns."
"It would be nice to have the IQ Bots integrated with the Enterprise Edition without requiring extra licenses. That would be great."
"Citrix is only in the development stage. Automation Anywhere could put some time into improving this more."
"I struggled with understanding the use of different variables during my initial time with Automation Anywhere."
"There's a loss of overhead on the computing resources in Automation Anywhere. If you have an encrypted bot, the Automation Anywhere software has to read it first, decrypt it, and run it. So there is a potential that, if the logic of the bot isn't good enough, a lot of CPU and memory overload will happen. This is something which Automation Anywhere should look at because it takes a lot of computing resources. I have seen CPUs running at 100 percent."
"There should be more organized training sessions. I prefer interactive classes to one-on-one training. You can create super users and organize conferences or workshops where users can learn from experts. Maybe you only have a few of these super users in your organization, so that's why you need to have workshops on a weekly basis."
"I would like to see web and cloud-based platforms for future releases."
"If the option were available to use the old generic-style variable type, it would be helpful."
"It could be more flexible, but it's already a good solution for the designer."
"The solution should be able to support Docker. This would help make scalability easier."
"They should add more information about functionality."
"Some issues with AgilePoint's design, AI and UX are some of the major problems we deal with when handling our company's business models or processes."
"While the platform is good and it has a lot of options, I would like to see more alternative features in future versions such as connectors to IDM. Currently, they have only ADFS and Okta."
"Integrations and customizations should be improved in AgilePoint and other low-code solutions."
"Technical support is very slow to respond and they need to be quicker in getting back to clients when problems arise."
"The product needs to improve stability and scalability. We faced issues with bugs."
"The tech support operates on a ticket-based email response system. Often, by the time they respond, I have already resolved the issue myself."
"Could have more pre-built integrations for pulling data from the wider Zoho ecosystem as well as other systems."
"One significant issue with Zoho Creator is the lack of backup when items are deleted, unlike CRM where backups are available."
"Sometimes technical support does not answer our queries."
"If I create a widget that has dynamic data, it cannot get published. When we publish a page that contains a widget, dynamic data does not appear."
"Though the pricing level is low compared to other products in the market, I suggest they allow portal users to pay for the solution based on their requirements."
"I would appreciate more API integrations and more documentation terms related to Deluge Script in Zoho Creator."
 

Pricing and Cost Advice

"The pricing is fair. My company is part of a big organization, so the pricing is very advantageous."
"The enterprise version is expensive for small businesses and individual users."
"The pricing strategy for us is one license for development. It is more complicated than that depending on the options you choose."
"It is cost-efficient in terms of licensing. I found their support good when I was working for the airline client. However, I hear from my managers here that the support price for Tier 3 or premium is a little higher. That is why we are not going for Automation Anywhere. Its price was okay for our client, but for us, it seems expensive."
"In terms of pricing, this is a good product."
"Including the AWS setup and everything per license, it costs us around $10,000 on an annual basis. I believe that is pretty reasonable considering the teams that we have."
"We have seen a return of investment because it takes less time to market in our current process. I would estimate a times savings between 20 to 30 percent."
"Licensing costs range from $50,000 to $200,000."
"Price-wise, AgilePoint is a cheap tool and a standard application for running analytics in an IT environment."
"I believe the pricing has changed recently. We had purchased one license per server, and it was about $2,000. It was a one-time payment. It's possible that they have recently implemented a new cost structure and now have yearly subscriptions."
"It is more cost-effective than local tools."
"I think the price is reasonable."
"I rate the solution an eight out of ten for pricing since it is really cheap."
"Zoho Creator is the cheapest option in the market right now that can deliver this level of quality."
"The tool's licensing costs are annual. You need to pay more if you need a bigger database."
"The Enterprise version costs INR 1500 per month."
"Anyone can start using the solution with less than 15 to 30 dollars a month per user. It is worth the money."
"It is at the bottom end of the price range."
"We would prefer it if the price went down drastically."
"The tool has three plans and one of them costs 50 dollars per month."
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Top Industries

By visitors reading reviews
Outsourcing Company
14%
Comms Service Provider
12%
Financial Services Firm
11%
Manufacturing Company
11%
Manufacturing Company
15%
Construction Company
11%
Financial Services Firm
10%
Outsourcing Company
9%
Construction Company
12%
Financial Services Firm
12%
Outsourcing Company
12%
Manufacturing Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business162
Midsize Enterprise86
Large Enterprise565
No data available
By reviewers
Company SizeCount
Small Business23
Midsize Enterprise4
Large Enterprise7
 

Questions from the Community

How good is Automation Anywhere for RPA processes?
It depends on your use case. Is it simply to automate a couple of processes? Is it to augment a human team? AA is ver...
How good is Automation Anywhere for RPA processes?
From my experience using AA tool, it depends on the applications that you want to automate, because there some applic...
How good is Automation Anywhere for RPA processes?
It is a highly preferred RPA tool. You can check my Automation Anywhere Review to know more.
What is your experience regarding pricing and costs for AgilePoint?
AgilePoint is worth the money, especially for small teams. However, I am not familiar with their enterprise pricing m...
What needs improvement with AgilePoint?
There is room for improvement in integrations and customizations for AgilePoint and other low-code, no-code solutions...
What is your primary use case for AgilePoint?
I use AgilePoint for business process automation. Traditionally, approvals and file movements within an organization ...
What is your experience regarding pricing and costs for Zoho Creator?
I find the pricing of Zoho Creator to be very cheap. When compared to other low-code platforms, Zoho Creator consiste...
What needs improvement with Zoho Creator?
I think there are a lot of areas in Zoho Creator that could be improved or enhanced. When writing HTML and CSS inside...
What is your primary use case for Zoho Creator?
I have created multiple custom applications in Zoho Creator, with a standout being an inventory management system, an...
 

Also Known As

Automation Anywhere, Testing Anywhere, Automation Anywhere Enterprise, Agentic Process Automation System (Now Certified for WorkSpaces)
No data available
No data available
 

Interactive Demo

Demo not available
Demo not available
 

Overview

 

Sample Customers

Google, Linkedin, Cisco, Juniper Networks, DellEMC, Comcast, Mastercard, Quest Diagnostics
Caja Laboral, Elbit Systems, Daisy Brand
Estate Crush Winery, Integra Services, Avidpays, Napa Valley Film Festival, Marionnaud, The Institute of Hormonal Health, Stone Tapert
Find out what your peers are saying about AgilePoint vs. Zoho Creator and other solutions. Updated: October 2026.
920,929 professionals have used our research since 2012.