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OutSystems vs Zoho Creator comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Sep 18, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
6.6
OutSystems typically offers high ROI through fast development and cost savings, though initial expenses and developer skills impact outcomes.
Sentiment score
3.6
Zoho Creator offers cost-effective solutions by replacing expensive software, saving labor costs, and improving data processing for financial benefits.
Developing that same project in OutSystems can be completed in around 40 to 50% less time, requiring only six resources.
I have seen a return on investment with Zoho Creator because we eliminated a point of sale software that was charging us 5 lakhs per year across all 26 malls.
Using Zoho Creator is affordable for my business as it helps save time.
When considering overall cost-effectiveness and return on investment (ROI), I find that Zoho Creator is beneficial due to the solutions it offers.
 

Customer Service

Sentiment score
7.0
OutSystems' service is generally proactive and responsive, but advanced help varies by SLA, location, and contract tier.
Sentiment score
5.0
Zoho Creator's customer service is responsive and effective, but complex issues and email responses can experience delays.
Many helpful videos and documentation are available on the OutSystems site, making it relatively easy to learn the platform.
I would rate the technical support 10 out of 10 because they provide excellent assistance.
I would rate technical support as a nine on a scale of 1 to 10.
If a remote session is needed, they provide immediate help.
 

Scalability Issues

Sentiment score
7.5
OutSystems offers scalable, adaptable solutions for enterprises, with seamless cloud expansion and efficient management, despite pricing concerns.
Sentiment score
5.6
Zoho Creator's flexibility handles varying user needs but faces challenges with large data and rising costs.
They can be deployed vertically and horizontally, supporting as many deployments as needed.
When my customers' needs are growing, Zoho Creator is able to adapt to these growing needs because it's a build-it-yourself application.
We cannot manage big data efficiently, struggling with managing 50K records or updating records from one to another due to issues such as runtime errors and API call limitations.
While every Zoho application has limitations in accessibility and certain functionalities, we often manage to create effective alternatives for clients.
 

Stability Issues

Sentiment score
7.8
OutSystems is praised for stability and reliability, handling large systems well, with minor issues on high data loads.
Sentiment score
6.2
Zoho Creator is stable and reliable, scoring high ratings despite minor issues, with improvements in the latest version.
You can't rely on any software in business if it's not going to be stable and reliable.
Offering versatile flexibility for various integrations, such as WhatsApp and email API integration.
I have created many ERP solutions on Zoho Creator, and they are all working reliably with maintained data integrity.
 

Room For Improvement

OutSystems faces performance and integration issues, high licensing costs, and needs improvements in support, automation, UI, and documentation.
Zoho Creator needs UI and UX improvement, better integration, customization options, and enhanced performance for large datasets and automations.
It is crucial to be aware of which module corresponds to which application in real-time projects, as there are multiple applications.
I would like to see more integration between the use of artificial intelligence to speed up the process delivery time.
What I would like to see is more servicing business analysts in the next release of OutSystems.
In terms of scalability, there are certain limitations if the data volume is large due to execution limits.
I want to see improvements in Zoho Creator focusing on AI capabilities because there currently seems to be very little AI usage in Zoho compared to the advancements in other software.
Improvement could come from the ability to implement and create custom dashboards or subforms in Zoho Creator.
 

Setup Cost

OutSystems is costly, suited for larger enterprises, with yearly fees varying by usage, covering licenses and infrastructure.
Zoho Creator offers diverse subscription-based pricing, starting at INR 480 per user/month, potentially costly for larger user bases.
Subsequent users can be added at an additional cost per user; exact pricing details can be found on the OutSystems site.
Zoho offers customizable pricing options, such as Zoho One, which provides access to all 40 applications for 1250.
For INR, the standard cost is 480 per month, the professional tier is around 1,200, and the enterprise level is 1,500, based on the subscription level per user for Zoho Creator.
Pricing is a little on the higher side for the Indian market, especially for mid-sized and small-sized companies with 30 to 40 users.
 

Valuable Features

OutSystems streamlines development with low-code tools, offering rapid deployment, easy integration, and enhanced productivity through reusable components.
Zoho Creator offers flexible custom app development with low-code interface, extensive customization, strong integration, and multi-layered security features.
OutSystems offers a lot of reusable components and solutions that I can simply drag and drop and use, which has a significant impact on project delivery time.
OutSystems has a very good learning curve for developers.
I have recommended it in situations where very rigid enterprise structures are blocking them from being agile.
For analytics, we employ two tools: Zoho Creator itself and Zoho Analytics, where we can use SQL queries to fetch data from multiple platforms.
We can generate QR codes for free, whereas in CRM, QR generation requires external purchases.
The most valuable feature of Zoho Creator is that we can easily create applications because there is 360-degree flexibility available.
 

Categories and Ranking

OutSystems
Ranking in Rapid Application Development Software
4th
Ranking in Low-Code Development Platforms
5th
Average Rating
8.4
Reviews Sentiment
6.9
Number of Reviews
53
Ranking in other categories
Mobile Development Platforms (1st)
Zoho Creator
Ranking in Rapid Application Development Software
14th
Ranking in Low-Code Development Platforms
9th
Average Rating
8.6
Reviews Sentiment
6.2
Number of Reviews
32
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of September 2025, in the Rapid Application Development Software category, the mindshare of OutSystems is 6.9%, down from 7.6% compared to the previous year. The mindshare of Zoho Creator is 1.0%, up from 1.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Rapid Application Development Software Market Share Distribution
ProductMarket Share (%)
OutSystems6.9%
Zoho Creator1.0%
Other92.1%
Rapid Application Development Software
 

Featured Reviews

DhrubajyotiBiswas - PeerSpot reviewer
Helps us efficiently streamline repetitive tasks, but they could provide improved connectors to integrate with outside platforms
The OutSystems' most effective features for speeding up development cycles are the process orchestration and the drag-and-drop updating of business processes. I would recommend it to a friend or colleague, especially if they are looking for a solution that is easy to deploy and helps streamline internal processes. I rate it a six out of ten.
VishalKumar7 - PeerSpot reviewer
User experience metadata and workflow customization have been streamlined
The creator needs improvement; for instance, if I create a widget that has dynamic data, it cannot get published. When we publish a page that contains a widget, dynamic data does not appear. That is the problem with Zoho Creator, so it needs improvement. The portal user aspect is also costly; for example, purchasing 250 portal users can be expensive for clients who require them monthly. It creates a financial burden similar to how customer logins on e-commerce websites such as Flipkart or Amazon are generally free. Thus, Zoho Creator needs to offer free access for all portal users as they are essential for the application's usage. In Zoho Creator, we cannot work on UI customization as expected; if I want an application resembling a Figma design, there are limitations on UI changes.
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Top Industries

By visitors reading reviews
Computer Software Company
13%
Financial Services Firm
11%
Manufacturing Company
9%
Government
8%
Computer Software Company
16%
Financial Services Firm
11%
Comms Service Provider
9%
Educational Organization
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business18
Midsize Enterprise7
Large Enterprise29
By reviewers
Company SizeCount
Small Business21
Midsize Enterprise4
Large Enterprise7
 

Questions from the Community

Which solution is better for developing non-ITSM applications: OutSystems or Service Now?
The short answer is that OutSystems is far better for 2 main reasons. Firstly, with Service Now you are locked into that platform for good. The business model is to lock in and then keep pumping th...
What industries do you think OutSystems is most useful for?
I cannot really name an industry in which OutSystems cannot be beneficial. Who does not want to make top-notch applications that work in no time? And OutsyStems does exactly that. The low-code plat...
How did you decide which OutSystems edition was the best one for you?
We started using OutSystems fairly recently, so we are still on the free version of it. My company is still testing how we like the platform, but so far, we have been satisfied with it and will li...
What do you like most about Zoho Creator?
The deployment process is quite straightforward.
What is your experience regarding pricing and costs for Zoho Creator?
The pricing depends on business requirements. Zoho offers customizable pricing options, such as Zoho One, which provides access to all 40 applications for 1250. For small-scale companies, it might ...
What needs improvement with Zoho Creator?
My impression of Zoho Creator's dynamic form builder is that it's pretty good. The downside is that it looks very functional but not always the prettiest looking app. If you're building something t...
 

Comparisons

 

Overview

 

Sample Customers

Randstad, Warner Brothers, HP, Intel, ING, Banco Popular, Thrivent Financial, Bacardi, Kent State University, Bacardi, FICO, ING, Vodafone, AbbVie, Estafeta, Siemens, Vopak
Estate Crush Winery, Integra Services, Avidpays, Napa Valley Film Festival, Marionnaud, The Institute of Hormonal Health, Stone Tapert
Find out what your peers are saying about OutSystems vs. Zoho Creator and other solutions. Updated: July 2025.
867,341 professionals have used our research since 2012.