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OutSystems vs Zoho Creator comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Sep 18, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
7.1
OutSystems typically offers high ROI through fast development and cost savings, though initial expenses and developer skills impact outcomes.
Sentiment score
3.9
Zoho Creator provides significant ROI by replacing expensive systems, offering custom solutions and subscriptions for integration and license access.
Developing that same project in OutSystems can be completed in around 40 to 50% less time, requiring only six resources.
I have seen a return on investment with Zoho Creator because we eliminated a point of sale software that was charging us 5 lakhs per year across all 26 malls.
 

Customer Service

Sentiment score
7.2
OutSystems' service is generally proactive and responsive, but advanced help varies by SLA, location, and contract tier.
Sentiment score
4.9
Zoho Creator's technical support is praised for accessibility but criticized for delays, especially with complex issues.
Many helpful videos and documentation are available on the OutSystems site, making it relatively easy to learn the platform.
I would rate technical support as a nine on a scale of 1 to 10.
If a remote session is needed, they provide immediate help.
When issues are escalated, responses are faster.
 

Scalability Issues

Sentiment score
7.7
OutSystems offers scalable, adaptable solutions for enterprises, with seamless cloud expansion and efficient management, despite pricing concerns.
Sentiment score
5.7
Zoho Creator is flexible and scalable, accommodating various business sizes, though high traffic may challenge efficiency.
They can be deployed vertically and horizontally, supporting as many deployments as needed.
When my customers' needs are growing, Zoho Creator is able to adapt to these growing needs because it's a build-it-yourself application.
There are certain limitations if the data volume is large due to execution limits.
 

Stability Issues

Sentiment score
8.0
OutSystems is praised for stability and reliability, handling large systems well, with minor issues on high data loads.
Sentiment score
6.4
Zoho Creator is considered highly stable and reliable, with most users rating its performance between seven and nine.
You can't rely on any software in business if it's not going to be stable and reliable.
 

Room For Improvement

OutSystems faces performance and integration issues, high licensing costs, and needs improvements in support, automation, UI, and documentation.
Zoho Creator needs UI/UX enhancements, improved support, and better customization, data handling, and integration to address user challenges.
It is crucial to be aware of which module corresponds to which application in real-time projects, as there are multiple applications.
I would like to see more integration between the use of artificial intelligence to speed up the process delivery time.
In terms of scalability, there are certain limitations if the data volume is large due to execution limits.
I want to see improvements in Zoho Creator focusing on AI capabilities because there currently seems to be very little AI usage in Zoho compared to the advancements in other software.
Improvement could come from the ability to implement and create custom dashboards or subforms in Zoho Creator.
 

Setup Cost

OutSystems is costly, suited for larger enterprises, with yearly fees varying by usage, covering licenses and infrastructure.
Zoho Creator offers competitive pricing with flexible plans, appealing to enterprises but potentially high for Indian mid-sized companies.
Subsequent users can be added at an additional cost per user; exact pricing details can be found on the OutSystems site.
Zoho offers customizable pricing options, such as Zoho One, which provides access to all 40 applications for 1250.
Pricing is a little on the higher side for the Indian market, especially for mid-sized and small-sized companies with 30 to 40 users.
The standard plan costs around 800 per month for the Zoho One application.
 

Valuable Features

OutSystems streamlines development with low-code tools, offering rapid deployment, easy integration, and enhanced productivity through reusable components.
Zoho Creator offers a flexible, low-code platform for customizable app building, ideal for quick prototyping and diverse business solutions.
OutSystems offers a lot of reusable components and solutions that I can simply drag and drop and use, which has a significant impact on project delivery time.
OutSystems has a very good learning curve for developers.
For analytics, we employ two tools: Zoho Creator itself and Zoho Analytics, where we can use SQL queries to fetch data from multiple platforms.
We can generate QR codes for free, whereas in CRM, QR generation requires external purchases.
Zoho Creator provides a quick turnaround in terms of project closures, which is the most important benefit.
 

Categories and Ranking

OutSystems
Ranking in Rapid Application Development Software
4th
Ranking in Low-Code Development Platforms
4th
Average Rating
8.4
Reviews Sentiment
7.0
Number of Reviews
52
Ranking in other categories
Mobile Development Platforms (1st)
Zoho Creator
Ranking in Rapid Application Development Software
15th
Ranking in Low-Code Development Platforms
10th
Average Rating
8.6
Reviews Sentiment
6.2
Number of Reviews
26
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of August 2025, in the Rapid Application Development Software category, the mindshare of OutSystems is 7.2%, down from 7.6% compared to the previous year. The mindshare of Zoho Creator is 1.0%, down from 1.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Rapid Application Development Software Market Share Distribution
ProductMarket Share (%)
OutSystems7.2%
Zoho Creator1.0%
Other91.8%
Rapid Application Development Software
 

Featured Reviews

DhrubajyotiBiswas - PeerSpot reviewer
Helps us efficiently streamline repetitive tasks, but they could provide improved connectors to integrate with outside platforms
The OutSystems' most effective features for speeding up development cycles are the process orchestration and the drag-and-drop updating of business processes. I would recommend it to a friend or colleague, especially if they are looking for a solution that is easy to deploy and helps streamline internal processes. I rate it a six out of ten.
AliHaider1 - PeerSpot reviewer
Custom dashboards and workflows optimize business tasks, but API updates and tech support challenges remain
AI is a developing tool that could enhance many aspects. Utilizing a more advanced UI and UX capability paired with more customization and ready-made modern templates for mobile and web apps could improve mobile responsiveness and branding controls. Additionally, regarding connections, not just with Zoho apps but also with external ones, there is a need for more pre-built connectors so users do not always require custom APIs. Optimizing the handling of large data sets, providing more enterprise-grade development options, and ensuring full offline mobile apps with automatic background sync would also be beneficial. Furthermore, reducing dependency on Deluge scripts for simple automations and introducing a more intuitive drag-and-drop workflow builder would make a difference. There is indeed a large team collaborating, so they can gain from stronger visual control and improve tracking for production development workflows.
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Top Industries

By visitors reading reviews
Computer Software Company
13%
Financial Services Firm
12%
Manufacturing Company
9%
Government
8%
Comms Service Provider
10%
Computer Software Company
10%
Healthcare Company
9%
Financial Services Firm
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business17
Midsize Enterprise7
Large Enterprise29
By reviewers
Company SizeCount
Small Business17
Midsize Enterprise4
Large Enterprise6
 

Questions from the Community

Which solution is better for developing non-ITSM applications: OutSystems or Service Now?
The short answer is that OutSystems is far better for 2 main reasons. Firstly, with Service Now you are locked into that platform for good. The business model is to lock in and then keep pumping th...
What industries do you think OutSystems is most useful for?
I cannot really name an industry in which OutSystems cannot be beneficial. Who does not want to make top-notch applications that work in no time? And OutsyStems does exactly that. The low-code plat...
How did you decide which OutSystems edition was the best one for you?
We started using OutSystems fairly recently, so we are still on the free version of it. My company is still testing how we like the platform, but so far, we have been satisfied with it and will li...
What do you like most about Zoho Creator?
The deployment process is quite straightforward.
What is your experience regarding pricing and costs for Zoho Creator?
Pricing is a little on the higher side for the Indian market, especially for mid-sized and small-sized companies with 30 to 40 users. Thus, it becomes a little price-sensitive.
What needs improvement with Zoho Creator?
Sometimes, codes that are working fine can suddenly throw errors without any specific reason. This requires reaching out to support for resolution. In terms of scalability, there are certain limita...
 

Overview

 

Sample Customers

Randstad, Warner Brothers, HP, Intel, ING, Banco Popular, Thrivent Financial, Bacardi, Kent State University, Bacardi, FICO, ING, Vodafone, AbbVie, Estafeta, Siemens, Vopak
Estate Crush Winery, Integra Services, Avidpays, Napa Valley Film Festival, Marionnaud, The Institute of Hormonal Health, Stone Tapert
Find out what your peers are saying about OutSystems vs. Zoho Creator and other solutions. Updated: July 2025.
866,218 professionals have used our research since 2012.