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Microsoft Power Apps vs Zoho Creator comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Oct 19, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
7.3
Microsoft Power Apps boosts productivity, integrates with existing tools, enhances efficiency, but faces licensing complexity for advanced needs.
Sentiment score
3.8
Zoho Creator offers significant ROI, cost savings, and efficiency improvements compared to competitors, despite higher portal prices.
The connection between Power Apps and Power BI simplifies generating and presenting reports, alleviating the workload and enhancing productivity.
The aim is to create a cleaner interface to replace spreadsheets, thus standardizing processes and improving efficiency.
For instance, a company I worked with compared spending on Salesforce, which was 15 crore, to our expenses with Zoho Creator, which was only 2 crore annually.
I have seen a return on investment with Zoho Creator because we eliminated a point of sale software that was charging us 5 lakhs per year across all 26 malls.
Using Zoho Creator is affordable for my business as it helps save time.
 

Customer Service

Sentiment score
6.4
Microsoft Power Apps support varies; some users find it responsive, while others face inconsistency and rely on forums.
Sentiment score
5.2
Zoho Creator's service is responsive with praised pre-sales, but email support can lag; chat and community offer quick help.
Their assistance was crucial as we developed the solutions.
Community support is closer to an eight or nine since there's a big enough community that someone has likely faced the same problem and posted about it, improving the community overall.
Microsoft's technical support is around a seven to eight.
I would rate the technical support 10 out of 10 because they provide excellent assistance.
Delays arise once the support team must refer to backend processes or developers, highlighting the need for enhancement in their overall support system.
All documentation exists, detailing even the smallest elements; by reading through it properly, one can manage without additional support.
 

Scalability Issues

Sentiment score
6.7
Opinions on Power Apps' scalability vary, with mixed views on data handling, licensing, performance, ease, and usage success.
Sentiment score
5.8
Zoho Creator is scalable and customizable for SMEs but faces challenges with large data and potential cost increases.
If it is flexible and includes premium connectors, scalability is easy.
It is quite scalable, though there are some limitations regarding the number of records.
Being browser-based allows me to drag and drop components immediately, deploying in seconds on a live application.
We are continuing to build on top of what was initially created for them, ensuring that scalability is never an issue as long as you understand how to utilize Zoho properly.
When my customers' needs are growing, Zoho Creator is able to adapt to these growing needs because it's a build-it-yourself application.
 

Stability Issues

Sentiment score
7.5
Microsoft Power Apps is stable and reliable, with occasional minor issues, handling processes effectively despite network-related challenges.
Sentiment score
6.4
Zoho Creator is highly stable and reliable, with few issues reported, especially when following best practices and using Creator 5.
I would rate the stability of Microsoft Power Apps as a nine out of ten.
The core elements of coding and daily scripting remain unchanged despite interface updates, assuring continuity in my work.
You can't rely on any software in business if it's not going to be stable and reliable.
Offering versatile flexibility for various integrations, such as WhatsApp and email API integration.
 

Room For Improvement

Microsoft Power Apps struggles with integration, user experience, high costs, licensing, and limitations in data handling and customization.
Zoho Creator faces challenges with UI, data management, integrations, scalability, and support, hindering customization and user efficiency.
This would assist business process users who lack coding knowledge.
These tools should be intuitive for business users who will need at least a week of training to use them effectively.
In many use cases, applications might require importing data exceeding two thousand records, potentially reaching one hundred thousand.
In terms of scalability, there are certain limitations if the data volume is large due to execution limits.
Enhancing the user interface could also be beneficial, as the company's focus seems more on functionality.
I want to see improvements in Zoho Creator focusing on AI capabilities because there currently seems to be very little AI usage in Zoho compared to the advancements in other software.
 

Setup Cost

Microsoft Power Apps provides flexible pricing with discounts, offering cost-effective solutions with options from free to premium features.
Zoho Creator offers competitive pricing starting at INR 480, with flexible plans up to 1,500 INR for diverse needs.
For small to medium enterprises, it is affordable, especially with Microsoft Enterprise licensing.
For more elaborate work, an upgrade to an enterprise license, costing around $35 per license, is needed.
It is in the middle range and considered reasonable given the current price.
Zoho offers customizable pricing options, such as Zoho One, which provides access to all 40 applications for 1250.
For INR, the standard cost is 480 per month, the professional tier is around 1,200, and the enterprise level is 1,500, based on the subscription level per user for Zoho Creator.
Pricing is a little on the higher side for the Indian market, especially for mid-sized and small-sized companies with 30 to 40 users.
 

Valuable Features

Microsoft Power Apps enables rapid, accessible app creation with seamless integration and customization, supporting both technical and non-technical users.
Zoho Creator offers flexibility, customization, and integration, enabling easy app development with its low-code platform and robust features.
It integrates seamlessly with Power Automate for process automation and connects with email, SharePoint, Power BI, and MS Teams, facilitating everyday processes.
Canvas Apps provide complete user design flexibility with many connectors to integrate into Microsoft Power Apps, making it efficient to fetch and update information from various data sources such as Dataverse, Excel, SharePoint, and Azure.
I run a couple of SQL Servers, which are premium connectors in Microsoft Power Apps, and that requires a different licensing model than what a standard E5 license covers.
The seamless integration with third-party applications and services in Zoho Creator greatly enhances its utility in my business environment, as the ease of integration is impressive.
For analytics, we employ two tools: Zoho Creator itself and Zoho Analytics, where we can use SQL queries to fetch data from multiple platforms.
We can generate QR codes for free, whereas in CRM, QR generation requires external purchases.
 

Categories and Ranking

Microsoft Power Apps
Ranking in Rapid Application Development Software
1st
Ranking in Low-Code Development Platforms
1st
Average Rating
7.8
Reviews Sentiment
6.9
Number of Reviews
95
Ranking in other categories
No ranking in other categories
Zoho Creator
Ranking in Rapid Application Development Software
12th
Ranking in Low-Code Development Platforms
9th
Average Rating
8.6
Reviews Sentiment
6.2
Number of Reviews
34
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of October 2025, in the Rapid Application Development Software category, the mindshare of Microsoft Power Apps is 12.2%, down from 18.6% compared to the previous year. The mindshare of Zoho Creator is 1.0%, up from 1.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Rapid Application Development Software Market Share Distribution
ProductMarket Share (%)
Microsoft Power Apps12.2%
Zoho Creator1.0%
Other86.8%
Rapid Application Development Software
 

Featured Reviews

Guhan Eshwar - PeerSpot reviewer
Building tools with user-friendly interfaces abut needs integration improvements
An integration of Copilot options within Microsoft Power Apps would be useful. In UiPath apps, there is an autopilot function that uses a generative AI model, which creates layouts and connects data services automatically with a prompt. Such integration would be beneficial to build basic frameworks that can be enhanced. This would assist business process users who lack coding knowledge.
VishalKumar7 - PeerSpot reviewer
User experience metadata and workflow customization have been streamlined
The creator needs improvement; for instance, if I create a widget that has dynamic data, it cannot get published. When we publish a page that contains a widget, dynamic data does not appear. That is the problem with Zoho Creator, so it needs improvement. The portal user aspect is also costly; for example, purchasing 250 portal users can be expensive for clients who require them monthly. It creates a financial burden similar to how customer logins on e-commerce websites such as Flipkart or Amazon are generally free. Thus, Zoho Creator needs to offer free access for all portal users as they are essential for the application's usage. In Zoho Creator, we cannot work on UI customization as expected; if I want an application resembling a Figma design, there are limitations on UI changes.
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Top Industries

By visitors reading reviews
Financial Services Firm
12%
Government
11%
Manufacturing Company
10%
Computer Software Company
9%
Computer Software Company
18%
Financial Services Firm
10%
Healthcare Company
8%
Educational Organization
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business30
Midsize Enterprise17
Large Enterprise50
By reviewers
Company SizeCount
Small Business22
Midsize Enterprise4
Large Enterprise7
 

Questions from the Community

How would you choose between Microsoft PowerApps and Salesforce Platform?
I think it depends on your use case. If your organization uses Microsoft Enterprise products, PowerApps will work better in your environment. Similarly, if you have a Salesforce integration in pla...
Would you choose ServiceNow over Microsoft PowerApps?
Hi Netanya, I will choose ServiceNow because ServiceNow is a very good tool compared to Microsoft PowerApp. Because ServiceNow has a very strong module (Performance Analysis) reporting which will ...
Would you choose Microsoft Azure App Service or PowerApps?
Microsoft Azure App Service is helpful if you need to set up temporary servers for customers to run their programs in locations that other cloud providers do not cater to. When servers are closer t...
What do you like most about Zoho Creator?
The deployment process is quite straightforward.
What is your experience regarding pricing and costs for Zoho Creator?
I find the pricing of Zoho Creator to be very cheap. When compared to other low-code platforms, Zoho Creator consistently ranks at the top regarding functionality. Their native Android and iOS appl...
What needs improvement with Zoho Creator?
Regarding improvements in the Deluge scripting language, I would like to see enhancements in its loop feature, which behaves differently compared to loops in other languages. Additionally, the exec...
 

Also Known As

PowerApps, MS PowerApps
No data available
 

Overview

 

Sample Customers

TransAlta, Rackspace, Telstra
Estate Crush Winery, Integra Services, Avidpays, Napa Valley Film Festival, Marionnaud, The Institute of Hormonal Health, Stone Tapert
Find out what your peers are saying about Microsoft Power Apps vs. Zoho Creator and other solutions. Updated: September 2025.
871,829 professionals have used our research since 2012.