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Hunbel CH - PeerSpot reviewer
Lead Software Engineer at Nexo Solutions Ltd
Real User
Top 5Leaderboard
Feb 16, 2026
Custom business apps have streamlined internal processes and have improved data management
Pros and Cons
  • "In Zoho Creator, I find the ability to work with CSS and put some HTML in pages to create custom reports to be the most valuable and useful features, along with the publish feature and the portal feature, which are really good."
  • "I am concerned that Zoho Creator does not have good integration capabilities, as it has a lot of API limits."

What is our primary use case?

I have created multiple custom applications in Zoho Creator, with a standout being an inventory management system, and recently, I was working on a company internal ERP that was created inside Zoho Creator, which was a Kiosk management system, so that was an ERP kind of system created inside Zoho Creator.

What is most valuable?

In Zoho Creator, I find the ability to work with CSS and put some HTML in pages to create custom reports to be the most valuable and useful features, along with the publish feature and the portal feature, which are really good. I would say it is great as long as you are only working within Zoho Creator.

I have used Zoho Creator's dynamic form builder, which is really good and consists of a form builder that has a lot more fields than any other Zoho applications, allowing us to put some custom CSS there using notes and documents fields.

Zoho Creator helps capture essential data efficiently as it has more fields, such as AI fields, and allows placing URLs inside our image field, which is really good because if we only have a URL for an image on the internet, we can just put it there and Zoho Creator will pick it up. We can also hide and show fields based on user selection or detection of which permissions they have.

I find Deluge scripting language in Zoho Creator to be very easy and impactful for application customization options and workflow automation, as even a person with no coding experience can easily learn it. However, it has limitations such as functions that do not execute for more than five minutes and does not support data more than 5 MB.

I have utilized Zoho Creator's analytics tools, which are really good for managing many things. While I am talking about Zoho Analytics, where you have to build DB relationships, I feel there are data redundancy issues. However, you can do some custom things inside Zoho Creator as well based on using Deluge, so I would say its analytics is good but not as good as Zoho Analytics.

Regarding the security features of Zoho Creator, I find it really good with its permission structure based on roles and permissions, allowing us to design our own permission structures on top of what we have at the backend using hide, show, and disable fields with custom Deluge functions that exist only inside Zoho Creator.

What needs improvement?

I think there are a lot of areas in Zoho Creator that could be improved or enhanced. When writing HTML and CSS inside the pages, I have to use HTML for adding data and CSS for designing, but we have to use Deluge instead of JavaScript, which does not have the same events, so we cannot create a single line field and pick events based on that when writing HTML and CSS in the pages.

I would appreciate improvements in the ability to publish pages in Zoho Creator because if there is a widget inside a page, they will not let it publish. We can only publish HTML snippets, so if they could allow the widgets to be published as well, then that would be a lot better since there is a feature in Zoho Creator called widgets, which is used in most Zoho applications to add custom codes.

I am concerned that Zoho Creator does not have good integration capabilities, as it has a lot of API limits. While it is easy to design anything staying inside Zoho Creator with one application or multiple applications, it becomes a headache when going outside, since Zoho Creator lacks good widget API documentation and does not allow hitting an API outside of Zoho Creator.

What do I think about the stability of the solution?

In terms of stability and reliability, I feel it is good as long as you stay inside Zoho Creator, but it gets messier as soon as you involve other Zoho applications. Reliability follows the same trend, and it is reliable mostly when working on Zoho Creator.

Buyer's Guide
Zoho Creator
August 2026
Learn what your peers think about Zoho Creator. Get advice and tips from experienced pros sharing their opinions. Updated: August 2026.
914,109 professionals have used our research since 2012.

What do I think about the scalability of the solution?

I would rate the scalability of Zoho Creator around three in terms of some features, as most things are good with Zoho CRM.

How are customer service and support?

I do not often communicate with Zoho Creator's technical support and customer service, as I do not think I have ever contacted Zoho Creator support.

Which solution did I use previously and why did I switch?

I have not used a different solution for the same use cases before Zoho Creator. Rather, the two applications that I started with are Zoho CRM and Zoho Creator, performing functionalities on them from the start.

How was the initial setup?

My experience with the initial setup of Zoho Creator involves designing forms and reports for the database, wanting to show users pages with custom HTML and CSS and Deluge. However, it sometimes takes time to design the whole database, especially with subform handling and relationships, which are not really good, and they need to enhance their API capabilities similar to Zoho CRM.

What other advice do I have?

I am not really aware of the pricing and licensing of Zoho Creator, as we mostly use Zoho One, which includes the full package and most of the items of Zoho. Overall, I would rate Zoho Creator an 8.5 based on everything I just described, where 10 would be the best product and one would be the worst. Additionally, I would assign a rating of eight to Zoho Creator based on my overall experience.

Disclosure: My company has a business relationship with this vendor other than being a customer. partner
Last updated: Feb 16, 2026
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Jake Harris - PeerSpot reviewer
Founder, Consultant, and Developer at Limitless IT Consultancy
Consultant
Top 10
Aug 21, 2025
Flexible customization and integration boost productivity while design and support see potential enhancements
Pros and Cons
  • "The features or capabilities of Zoho Creator that I have found the most valuable so far is customization—being able to drag and drop and build whatever app you want, with strong custom code support and the ability to make API calls to different third-party applications."
  • "The biggest area for improvement is the look and feel when building a customer portal as it's not that customizable."

What is our primary use case?

The usual use cases for Zoho Creator that I work with can really depend. The whole point of Zoho Creator is to fill the gap where other Zoho apps cannot fulfill certain requirements. It is a low-code app builder, so the use cases can be completely different for every customer I work with. For some customers, it might be a booking system for something they're doing. For other customers, it might be that we're using it to integrate two different applications. It's there for when the other Zoho apps don't do the job; Zoho Creator is the fallback.

What is most valuable?

The features or capabilities of Zoho Creator that I have found the most valuable so far is customization. That's really the point of it, being able to drag and drop and build whatever app you want. The custom code support is really good; you can write your own scripts and make API calls to different third-party applications. That's really what it's all about.

The integration capability of Zoho Creator enhances customers' cross-platform functionality, though it depends on what we're trying to do. One example is we have a number of customers that use Xero as their bookkeeping software, but they want to be able to integrate Xero with CRM. There are a couple of pre-built integrations, but they're all very limited. So what we've done for these customers is we've built a custom integration using Zoho Creator that allows their integration with Xero to work exactly as they wanted. This is a huge time saver because they don't even need to look at Xero since they're doing everything from Zoho.

Zoho Creator's Deluge scripting language is really flexible in terms of application customization options and workflow automation. The biggest limit is what you can do in Deluge, but these days there aren't many limits to that. You can also use Node.js, so you can write in a more mainstream programming language. That does give you further flexibility. There are limitations in terms of number of lines of code you can execute within a particular run, but that's pretty high and hard to run into these days.

What needs improvement?

My impression of Zoho Creator's dynamic form builder is that it's pretty good. The downside is that it looks very functional but not always the prettiest looking app. If you're building something that's going to be customer facing, the functionality can almost always be built. Looks-wise, that can be more of a challenge. There is a Pages feature where you can use custom CSS to style things further, but it's still somewhat limited. The biggest downside is the design flexibility.

There are limitations with Deluge, though it depends on what you're trying to do. As long as you know what you're doing with Deluge, it's pretty easy to avoid those limitations. Another common limitation is that an API call can only wait for a response for 30 seconds. When using the OpenAI API, sometimes because of the nature of AI, it takes a while to respond and generate that response, so the connection can time out.

I would evaluate the analytics tools of Zoho Creator as limited. Zoho has a separate product called Zoho Analytics, and the expectation would be that you would connect Creator to Zoho Analytics and do your reporting through there. There are some limited functionalities built in, but really you would be plugging it into Zoho Creator.

The biggest area for improvement is the look and feel when building a customer portal as it's not that customizable. The whole point of Zoho Creator is that you're building an app for yourself, so all of the limitations are down to what you as a person are able to technically do within the software.

For how long have I used the solution?

I have been working with Zoho Creator for about seven years.

What do I think about the stability of the solution?

I would say Zoho Creator is stable and reliable. I have never had an issue with it not being stable.

It is very important for my customers for Zoho Creator to be stable and reliable. If it's not stable, we wouldn't use it. It's as simple as that - you can't rely on any software in business if it's not going to be stable and reliable.

What do I think about the scalability of the solution?

I would evaluate Zoho Creator as very scalable within my experience. Obviously, as you grow and you want more users and more API usage, costs will increase over time, but that's the same with any sort of cloud platform.

When my customers' needs are growing, Zoho Creator is able to adapt to these growing needs because it's a build-it-yourself application. Zoho Creator is similar to Squarespace or Wix of building apps. When you log into Zoho Creator, there's nothing there because you have to build the app. So it's as scalable as you build it ultimately.

How are customer service and support?

I communicate with the technical support and customer service of Zoho on occasion. I try to avoid it as it's not the best, in all honesty, but they've got very good forums and very good documentation. If you need to contact their technical support, it can be quite a painful process to get to somebody that actually can help you solve your problem.

How would you rate customer service and support?

Positive

How was the initial setup?

I usually participate in the initial setup and deployment of Zoho Creator. Usually if we're working for a client, we're normally the ones that would build it for the client, and then the client's just going to be using what we build in there.

The usual deployment and setup process for Zoho Creator is pretty straightforward. Any challenges come from the problem we're trying to solve for the customer, not necessarily Zoho Creator in itself.

What other advice do I have?

Zoho Creator doesn't really have set versions necessarily. They have big releases every couple of years, but there aren't really set versions. They brand the current one as version six, but it just updates itself. It's a SaaS product, so it's not a matter of switching between versions.

The security aspect of Zoho Creator doesn't need improvement as it does everything needed.

I am vaguely aware of the pricing and licensing of Zoho Creator, but I normally suggest any client that uses Zoho to be on a Zoho bundle of some sort. They would never pay for Creator on their own.

It is more beneficial to get a bundle of Zoho products because it saves money, and if you're using the other Zoho apps, the chances are you would use Zoho Creator because you're using the other Zoho apps. If a company wasn't using Zoho, I probably wouldn't suggest Zoho Creator initially. There are probably other tools out there, but if you're using Zoho, then Zoho Creator is a great tool to be able to do any custom workflows you need.

I consider Zoho Creator an affordable tool that's worth the money.

The security features of Zoho Creator, such as role-based access controls, are good. Across the Zoho apps, you have user permissions and access roles, and you can use a combination of both. You can share all of your sales team's data that can roll up to you, but they don't necessarily see your data if you're sitting above them in the hierarchy. It also includes standard features two-factor authentication and all the standard security features you'd expect from enterprise software.

On a scale of 1-10, I would rate Zoho Creator an 8.

Disclosure: My company has a business relationship with this vendor other than being a customer. integrator
PeerSpot user
Buyer's Guide
Zoho Creator
August 2026
Learn what your peers think about Zoho Creator. Get advice and tips from experienced pros sharing their opinions. Updated: August 2026.
914,109 professionals have used our research since 2012.
AniketPatil - PeerSpot reviewer
IT Projects and Strategy Manager at RoboTouch
Real User
Top 10
Aug 17, 2025
Custom applications streamline billing and improve integration capabilities
Pros and Cons
    • "I want to see improvements in Zoho Creator focusing on AI capabilities because there currently seems to be very little AI usage in Zoho compared to the advancements in other software."

    What is our primary use case?

    Our organization has multiple stores in mall shopping complexes, with a total of 26 stores in India. All of the billing systems operate under the Zoho Creator application which I created for them, with one separate application for each store, making it very helpful and cost-effective because we are under a Zoho One subscription plan that allows us to create unlimited solutions and applications within Zoho Creator.

    How has it helped my organization?

    Our organization has been able to streamline operations across multiple stores in mall shopping complexes, with a total of 26 stores in India. The billing system operates under the Zoho Creator application which I created for them, with one separate application for each store, making it very helpful and cost-effective because we are under a Zoho One subscription plan that allows us to create unlimited solutions and applications within Zoho Creator.

    What is most valuable?

    I find that working with the open APIs of Zoho Creator is very easy compared to other platforms, allowing for easy data pushing and passing from one party to third-party applications, with provisions to create such APIs within Zoho Creator, enabling us to customize and tailor the applications according to our business needs.

    We have utilized Zoho Creator's dynamic form builder, specifically the AI assistant named Zia, which is a form building tool that provides predefined templates. If we want to create tailored forms according to our business needs, we can speak to the AI agent, which will create the form for us.

    The dynamic form builder helps capture essential data efficiently because of its real-time syncing capability with Zoho's suite of applications, such as Zoho CRM and Zoho Books, allowing data to be automatically captured based on user input during form creation and submission, with the real-time sync being very fast and efficient.

    The integration capability of Zoho Creator enhances our organization's cross-platform functionality because it is purely custom built and uses Deluge as a programming language, allowing us to customize the application in any way we want and integrate it with any third-party applications if the third-party APIs are available.

    Deluge, being the scripting language in Zoho, is an object-oriented programming language that is easy to learn compared to other languages, allowing beginners to perform many actions with a simple syntax, such as automatically generating associated code when typing.

    What needs improvement?

    I want to see improvements in Zoho Creator focusing on AI capabilities because there currently seems to be very little AI usage in Zoho compared to the advancements in other software.

    For how long have I used the solution?

    I have been working with Zoho for the last two years and have one year of hands-on experience with Zoho Creator.

    What do I think about the scalability of the solution?

    The scalability of Zoho Creator is very important to me because it allows me to customize applications according to our business needs in any way I want.

    How are customer service and support?

    My experience with technical support has been very good. I would rate technical support as a nine on a scale of 1 to 10.

    How would you rate customer service and support?

    Positive

    Which solution did I use previously and why did I switch?

    I have seen a return on investment with Zoho Creator because we eliminated a point of sale software that was charging us 5 lakhs per year across all 26 malls, replacing it with a custom-built POS software in Zoho Creator, which handles all reporting, dashboarding, billing systems, and printer settings.

    How was the initial setup?

    The initial setup and deployment of Zoho Creator have not presented any challenges as long as you know how to write scripts properly in Deluge, which is case-sensitive. If you script proficiently, it runs smoothly; I haven't faced any challenges and have had good support from Zoho.

    What was our ROI?

    I have seen a return on investment with Zoho Creator because we eliminated a point of sale software that was charging us 5 lakhs per year across all 26 malls, replacing it with a custom-built POS software in Zoho Creator, which handles all reporting, dashboarding, billing systems, and printer settings.

    What other advice do I have?

    Currently, I am working with version five of Zoho Creator, but both version five and version seven are available, and it varies according to the user's plan.

    I have utilized Creator's analytic tools, which are similar to Power BI, as a Zoho Analytics tool used for reporting and dashboarding, including ledgers and other data visualizations.

    With the help of Zoho Analytics, I can easily create customized dashboards for admins, including graphs, pie charts, bar graphs, and Kanban views, fetching reports in the formats we need, provided the data is clean and organized.

    Zoho Creator's security features, including role-based access controls, are very important to me because it is a cloud-based platform with well-integrated security and no issues with data integrity.

    Zoho has its own cloud provider for deployment, and there are no issues with it since Zoho manages it.

    In terms of pricing, I suggest not purchasing Zoho Creator as a separate application but opting for a Zoho One plan, which includes around 45 to 55 applications in the Zoho suite, instead of only the Creator for about 800 or 700 rupees under the enterprise plan.

    I would rate Zoho Creator as a nine out of 10.

    Disclosure: My company does not have a business relationship with this vendor other than being a customer.
    PeerSpot user
    Gokulakrishnan G - PeerSpot reviewer
    Founder at GGSH&CO LLP
    Real User
    Top 5
    Nov 26, 2024
    Quick turnaround on project closures with a drag-and-drop interface and good value for money
    Pros and Cons
    • "Zoho Creator provides a quick turnaround in terms of project closures, which is the most important benefit."
    • "Sometimes, codes that are working fine can suddenly throw errors without any specific reason."

    What is our primary use case?

    We predominantly use Zoho Books and Zoho Creator. We are both customers as well as implementation partners. We implement Zoho solutions and build customized solutions for particular companies using Zoho Creator.

    What is most valuable?

    Zoho Creator provides a quick turnaround in terms of project closures, which is the most important benefit. Its drag-and-drop interface enhances app development. Integrations and schedulers are also used. Zoho applications are cloud-based, which makes updates automatic since it's a SaaS-based application. In terms of stability, we have had no issues. It is satisfactory and has value for money, especially if things are properly strategized to save time.

    What needs improvement?

    Sometimes, codes that are working fine can suddenly throw errors without any specific reason. This requires reaching out to support for resolution. In terms of scalability, there are certain limitations if the data volume is large due to execution limits.

    For how long have I used the solution?

    We have been using it for six to seven years.

    What do I think about the scalability of the solution?

    There are certain limitations if the data volume is large due to execution limits. In terms of scalability, we have had some hiccups.

    How are customer service and support?

    For support, I would rate it as eight or nine.

    How would you rate customer service and support?

    Positive

    What's my experience with pricing, setup cost, and licensing?

    Pricing is a little on the higher side for the Indian market, especially for mid-sized and small-sized companies with 30 to 40 users. Thus, it becomes a little price-sensitive.

    Which other solutions did I evaluate?

    We have only tried AI features on other platforms, not in Zoho Creator.

    What other advice do I have?

    Please do not include my name in any reviews. I am running short of time, and for other products, I can only give reviews for Zoho Books and Creator since we use these extensively.

    I'd rate the solution nine out of ten.

    Which deployment model are you using for this solution?

    Public Cloud

    If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

    Other
    Disclosure: My company has a business relationship with this vendor other than being a customer. Integrator
    PeerSpot user
    KRISHNA KUAMR - PeerSpot reviewer
    Zoho Developer at Self Employed
    Real User
    Top 5
    Aug 18, 2025
    Creating and customizing applications with ease
    Pros and Cons
    • "In Zoho Creator, we can create applications from scratch and implement full automation, which is what I find best about it."
    • "Improvement could come from the ability to implement and create custom dashboards or subforms in Zoho Creator."

    What is our primary use case?

    We create custom applications in Zoho Creator for our use cases such as CRM and ERP. In Zoho Creator, we perform customization and automation including form creation, Deluge scripting, coding, and integration work.

    What is most valuable?

    In Zoho Creator, we can create applications from scratch and implement full automation, which is what I find best about it. According to requirements, we can create dashboards and use Zoho Analytics. We can create all functionalities in Zoho Creator.

    Zoho Creator is an easy and useful tool that anyone can use. It's a low-code platform that requires minimal code. It also features a fully drag-and-drop section.

    What needs improvement?

    Improvement could come from the ability to implement and create custom dashboards or subforms in Zoho Creator.

    For how long have I used the solution?

    We have around five years of experience with Zoho Creator. We have 3.5 years of experience in our company, and subsequently, I have been working as a freelancer.

    How are customer service and support?

    For customer support, Zoho One provides enterprise support and standard support. Users can get support according to the plan they purchase.

    How would you rate customer service and support?

    Positive

    What's my experience with pricing, setup cost, and licensing?

    The standard plan costs around 800 per month for the Zoho One application, and Zoho provides around 56 applications in the Zoho platform.

    What other advice do I have?

    I would recommend it to other people. On a scale of one to ten, I rate Zoho Creator a nine.

    Disclosure: My company has a business relationship with this vendor other than being a customer. partner/customer
    PeerSpot user
    Muljo Witono - PeerSpot reviewer
    CEO and Owner at PT Solusindo Total Teknikatama
    Real User
    May 24, 2024
    Provides open and proprietary APIs, making interfacing with other applications easier
    Pros and Cons
    • "The integration capabilities in Zoho Creator are quite good and support our existing workload. It provides open and proprietary APIs, making interfacing with other applications easier."
    • "Zoho Creator falls short on data management, so we must connect it to other databases to handle larger datasets. However, it may still be sufficient for smaller databases. Better templates and examples for support teams or programming could be improved. Learning the Zoho Creator language, known as "Deluge," can be challenging for native programmers, so having clear examples and training materials would benefit users."

    What is our primary use case?

    We use the tool to calculate amortization.

    What is most valuable?

    The integration capabilities in Zoho Creator are quite good and support our existing workload. It provides open and proprietary APIs, making interfacing with other applications easier.

    What needs improvement?

    Zoho Creator falls short on data management, so we must connect it to other databases to handle larger datasets. However, it may still be sufficient for smaller databases.

    Better templates and examples for support teams or programming could be improved. Learning the Zoho Creator language, known as "Deluge," can be challenging for native programmers, so having clear examples and training materials would benefit users.

    For how long have I used the solution?

    I have been using the product for seven years. 

    What do I think about the stability of the solution?

    I rate the tool's stability an eight out of ten. 

    What do I think about the scalability of the solution?

    I rate the solution's scalability a seven out of ten. If we have more data, we need to get a new database. My company has four users. We plan to increase the number of applications. Additionally, we can promote our existing applications to other companies, expanding our user base. For instance, we already have 40 users using one of our applications in another company.

    How are customer service and support?

    Getting support for the tool is difficult. 

    Which solution did I use previously and why did I switch?

    I have used Visual Studio before. Zoho Creator is better than the Windows platform for C# development. 

    How was the initial setup?

    The tool's deployment is straightforward. The platform's initial setup is quick and typically completed in less than two hours. However, deploying an application can take weeks, as it involves processes such as debugging, customization, and testing before it's ready for use. It's not a ready-made application like Zoho Analytics. It involves creating a new application. 

    What about the implementation team?

    The tool's deployment was done in-house. 

    What's my experience with pricing, setup cost, and licensing?

    The tool's licensing costs are annual. You need to pay more if you need a bigger database. 

    What other advice do I have?

    Zoho Creator is a simple software; I rate it an eight out of ten. 

    Disclosure: My company does not have a business relationship with this vendor other than being a customer.
    PeerSpot user
    Kishor Lamdande - PeerSpot reviewer
    Zoho Developer at Megnet Limited
    Real User
    Aug 11, 2023
    Efficiently manages inventory and integrates inventory module with Zoho CRM
    Pros and Cons
    • "While using Zoho Creator, we can establish alternative interfaces to connect with Zoho applications. This enables us to run desired automation and workflows without exhausting the API limits."
    • "I would rate the scalability a seven out of ten. So some room for improvement as well for scalability."

    What is our primary use case?

    I use Zoho Creator for multiple use cases. Primarily, in the manufacturing industry, I maintain an inventory management system. 

    Another use case involves Zoho People, where I manage employee records within the HRMS application. I also create forms that bridge Zoho CRM and Zoho Creator, enabling seamless product management.

    In a specific instance, I developed an application using Zoho Creator to maintain my products. This application, hosted on Zoho Creator, is managed by my product management team. They don't directly access my CRM system. They maintain their own product management system, connected to the inventory module which, in turn, interfaces with Zoho CRM. This ensures that the sales and operations teams receive up-to-date product information.

    I've also implemented other features while utilizing Zoho Creator. For instance, I've created various forms, such as opportunities and inquiries forms, which are present on our website. These forms enable us to gather requirements from different prospects, even when their product preferences are uncertain.

    To illustrate, I designed a form within Zoho Creator and integrated it into our website. This form facilitates quotation requests. Customers can select products from a dropdown and specify expected prices and quantities. This allows them to calculate estimated prices. Once submitted, both my sales manager and marketing team receive notifications and PDF copies.

    It's quite effective. By using these forms, we've streamlined the initial contact with potential clients. Our sales team gains insight into customer expectations and pricing preferences before engaging with them.

    This proactive approach ensures that our sales team is well-prepared when reaching out to prospects. It leads to a win-win situation, benefiting both our team and the potential client. This alignment guarantees that no one falls behind, fostering effective communication and understanding.

    What is most valuable?

    Inside the inventory and the internal connections with the Zoom application are the most valuable features. Occasionally, we encounter situations where the workflow or API faces limitations due to allocated API credits for Zoho applications. However, while using Zoho Creator, we can establish alternative interfaces to connect with Zoho applications. This enables us to run desired automation and workflows without exhausting the API limits.

    What needs improvement?

    I'm currently collaborating with the Zoho Creator team to address some areas for enhancement. Specifically, there are certain lags behind with formula fields and data alignment when connecting with Zoho Analytics. Let say a use case related to currency fields. For example, I utilize Zoho Creator to maintain exchange rates for deals. However, Zoho Creator provides me with certain values, and upon validation through analytics, disparities become apparent. For instance, if the exchange rate is 0.46 and multiplied by a higher quantity, say 2000, the impact on the final order value is substantial.

    So, the values aren't accurately fetching in Zoho Analytics, which poses a challenge for me currently.

    For how long have I used the solution?

    I've been using Zoho Creator for a few years as a creator. I am using the most recent version.

    What do I think about the stability of the solution?

    There are some issues in the stability. I would rate the stability an eight out of ten. I am looking for improvements in the data structure and data types.

    What do I think about the scalability of the solution?

    I would rate the scalability a seven out of ten. So some room for improvement as well for scalability.

    There are over eight end users in my company using this solution. However, I collaborate with multiple organizations. For instance, I manage Zoho One App portals for six different organizations. Each organization has distinct requirements.

    How was the initial setup?

    The initial setup and implementation are straightforward, especially if someone is familiar with handling this application.

    What about the implementation team?

    The duration of deployment varies based on the specific system and process. For instance, if I'm implementing an inventory and product management system for my product management team, it takes approximately two and a half months.

    Currently, my efforts are distributed across different platforms as I work on various tasks and aim to achieve new goals. I'm diversifying my work to implement and achieve different objectives. So,this is a distributed timeline.

    This approach results in an estimated timeframe of around one and a half to two months for implementing and onboarding people on that application. Additionally, I allocate time for thorough training and onboarding of individuals.

    What's my experience with pricing, setup cost, and licensing?

    When considering other options, the pricing is competitive and fair.

    What other advice do I have?

    Overall, I would rate the solution a nine out of ten. I recommend seeking more support and guidance, particularly for specific use cases. Having a clear use case can facilitate the implementation of solutions within Zoho Creator to meet customer needs effectively.

    Which deployment model are you using for this solution?

    Public Cloud
    Disclosure: My company has a business relationship with this vendor other than being a customer. partner/customer
    PeerSpot user
    Enterprise Solutions Senior Principal Engineer at Etisalat
    Real User
    Jul 12, 2024
    A low-code platform for simple workflows but has development limitations
    Pros and Cons
    • "Zoho Creator is a low-code platform that is easy to use and manage other resources. It stands out because of its modular platform approach. It offers an ERP system with the flexibility to create various applications like service applications, customer portals, and more. It's particularly useful if you already have an ERP system and want to extend its functionality with applications for customer portals, e-commerce, or internal processes such as HR approvals and inventory management. The platform simplifies workflow creation."
    • "The solution has limitations on development. It will not be suitable if you have 4000-5000 users."

    What is our primary use case?

    We use Zoho Creator at our hotel for guest relations. Guests can request services and maintenance or order food and beverages through a simple workflow, so I don't have to start from scratch. 

    What is most valuable?

    Zoho Creator is a low-code platform that is easy to use and manage other resources. It stands out because of its modular platform approach. It offers an ERP system with the flexibility to create various applications like service applications, customer portals, and more. It's particularly useful if you already have an ERP system and want to extend its functionality with applications for customer portals, e-commerce, or internal processes such as HR approvals and inventory management. The platform simplifies workflow creation. 

    What needs improvement?

    The solution has limitations on development. It will not be suitable if you have 4000-5000 users. 

    How was the initial setup?

    The tool's deployment is not complex. 

    What's my experience with pricing, setup cost, and licensing?

    Zoho Creator's pricing is fine. It's subscription-based. 

    What other advice do I have?

    I rate the overall product a five out of ten. 

    Disclosure: My company does not have a business relationship with this vendor other than being a customer.
    PeerSpot user
    Sagar Gaikwad - PeerSpot reviewer
    Sr Business Application Developer on Zoho Platform. at Tech Worriors
    Real User
    Top 20
    Jul 17, 2023
    The solution provides accessible and high functionality at a competitive price point
    Pros and Cons
    • "The most important thing is Zoho Creator's functionality. Other cloud platforms cannot provide its functionality."
    • "Though the pricing level is low compared to other products in the market, I suggest they allow portal users to pay for the solution based on their requirements."

    What is our primary use case?

    I use Zoho Creator to build business applications. I have developed applications for all sorts of industries based on their requirements. Industries such as manufacturing, printing, medical, logistics, e-commerce, and gun manufacturing. I have built a number of applications based on a variety of industries.

    What is most valuable?

    The most important thing is Zoho Creator's functionality. Other cloud platforms cannot provide its functionality. Zoho Creator allows users to input scripts. It offers full customization. Likewise, the data and the flow are good.

    What needs improvement?

    When working on an application or solution, the main part is the functionality instead of the look and feel. You could customize the look and feel, but the normal public uses a higher user interface, a rich extra interface. Zoho Creator does not support that because the solution is used for its functionality based on your core businesses and core values, but they will launch that, and it is already available in CRM. Today, they are extending their feature set.

    Though the pricing level is low compared to other products in the market, I suggest they allow portal users to pay for the solution based on their requirements. It is cheap, about $1.1, but it would be better to lower the number for those who just maintain the data instead of using Excel sheets because that will be much easier. Some don't have the budget for features like that cloud. This is a feature they have already provided free of cost for one user, but if someone wants ten or five users, a lower price would be better.

    For how long have I used the solution?

    I have been using Zoho Creator since 2017. I have used versions 3 to 6.

    What do I think about the stability of the solution?

    I rate the stability a seven out of ten. Stability is not an issue.

    What do I think about the scalability of the solution?

    Scalability is very easy. You can increase or decrease the number of users at any time. It is all very clear. My company has 150 users.

    How was the initial setup?

    The initial setup is very easy and can be done by one person. You don't need a coding background. You can learn the coding and the syntax within two hours. You can either write a code, or you can write a workflow. You can choose your approach based on your situation.

    What's my experience with pricing, setup cost, and licensing?

    The price is low compared to other solutions. Zoho Creator started at 800 rupees, about $10 per month. It costs $20 or $22 at most. The highest plan for Zoho costs the same as the initial plan for other platforms.

    Which other solutions did I evaluate?

    I have experience with other products such as Salesforce and SAP, but they are not affordable solutions.

    What other advice do I have?

    If you are only paying for Zoho Creator, you will get four other applications, including a finance application. You can run an entire business within the cost of a single platform with one login, platform, and window. It could be finance, event management, marketing, an e-commerce app, inventories, etc. 

    Zoho Creator is the best compared to any other platform. I would never suggest other solutions like Salesforce or SAP because the cost and the development are not affordable for everyone. They are only for enterprises. Even enterprise companies must consider that because development and deployment are also critical.

    I rate Zoho Creator a ten out of ten.

    Which deployment model are you using for this solution?

    Private Cloud
    Disclosure: My company does not have a business relationship with this vendor other than being a customer.
    PeerSpot user
    Saad Butt - PeerSpot reviewer
    Zoho CRM Consultant at Institute of Project Management
    Real User
    Feb 11, 2023
    Useful module customization, interactive database, and beneficial reports
    Pros and Cons
    • "Zoho Creator boasts a multitude of impressive features, but one of the most outstanding is its flexibility in creating interactive reports and pages. With Zoho Creator, users have the ability to utilize HTML and CSS to create visually appealing pages that are rich in information, utilizing data from the system itself. This exceptional feature provides a remarkable advantage and adds immense value to Zoho Creator."
    • "Zoho Creator could benefit from improvement in regard to the user interface and user experience of the forms. The forms themselves could benefit from being made more interactive, with increased flexibility and customization options for both developers and users. This would allow for a more engaging experience when interacting with the forms and provide more opportunities for customization to meet individual needs and preferences."

    What is our primary use case?

    In terms of utilizing Zoho Creator, it offers an effortless and straightforward approach to establishing various types of applications. This includes the ability to create custom modules, forms, and even multiple forms with associations between them. Managing a database can often be a complex and challenging task, however, Zoho Creator presents an interactive database with forms and reports that can be easily customized to fit the specific needs and requirements of a company. Moreover, the platform provides a high degree of flexibility and allows for the implementation of runtime workflows with a level of simplicity that would be difficult to achieve with other applications or websites.

    What is most valuable?

    Zoho Creator boasts a multitude of impressive features, but one of the most outstanding is its flexibility in creating interactive reports and pages. With Zoho Creator, users have the ability to utilize HTML and CSS to create visually appealing pages that are rich in information, utilizing data from the system itself. This exceptional feature provides a remarkable advantage and adds immense value to Zoho Creator.

    What needs improvement?

    Zoho Creator could benefit from improvement in regard to the user interface and user experience of the forms. The forms themselves could benefit from being made more interactive, with increased flexibility and customization options for both developers and users. This would allow for a more engaging experience when interacting with the forms and provide more opportunities for customization to meet individual needs and preferences.

    The portal functionality allows administrators to provide limited access to specific users through the creation of a client portal, by assigning email addresses and providing a unique login link. This functionality is a valuable tool for providing secure access to sensitive information for clients, but there may be opportunities for further improvement in this aspect of Zoho Creator.

    If a new version of Zoho Creator were to be released tomorrow and I had the opportunity to incorporate a feature that would make my life easier, I would suggest that they focus on improving the stability of forms, particularly when dealing with larger forms and multiple fees. This is because I have noticed that performance tends to slow down in these situations. Therefore, I believe that developers should prioritize making the platform more efficient.

    For how long have I used the solution?

    I have been using Zoho Campaigns for approximately three years.

    What do I think about the stability of the solution?

    Zoho Creator is a well-known and widely used solution. With the introduction of the latest Creator 5 version, the solution has undergone numerous improvements and enhancements, making it a highly stable and reliable option

    What do I think about the scalability of the solution?

    The solution is scalable.

    We have approximately 35 people using the solution in my company.

    I rate the scalability of Zoho Creator an eight out of ten.

    How are customer service and support?

    It is possible to receive assistance when needed. The option to connect with support is readily available within the Zoho Creator application and can also be accessed through the Zoho CRM application if a company utilizes both. The support team is responsive, however, as the same individuals often handle support for both Zoho Creator and Zoho CRM, they may redirect to other support personnel for certain requests. While the support team is generally effective, they may take some time to resolve issues and there may be instances of postponement.

    I rate the support of Zoho Creator a seven out of ten.

    How would you rate customer service and support?

    Neutral

    How was the initial setup?

    The initial setup process of Zoho Creator is straightforward and uncomplicated. This is because the system utilizes a user-friendly approach, where most of the front-end features are designed with a drag-and-drop mechanism. As a result, the setup process is quite effortless, making it easy for users to start creating forms and utilizing the system's features to their fullest potential.

    What's my experience with pricing, setup cost, and licensing?

    The plan provided is presented on a monthly basis, giving an idea of the cost each month. However, the actual cost is calculated and charged on a yearly or annual basis. The cost is displayed in a detailed manner, breaking down the amount charged annually, and presenting it in a monthly format.

    The solution costs per user approximately $10 or $15.

    Which other solutions did I evaluate?

    The reason that our company chose to utilize Zoho Creator instead of other CRMs, such as Microsoft, Oracle, or Mendix is due to its simplicity and flexibility. Zoho allows users to make their own interactive customizations and add workflows and automation, which is not possible with other CRMs, such as Salesforce. This makes it a great option for small to mid-sized companies. We initially started using Zoho CRM, but there were limitations in terms of forms and multiple associations, which led us to switch to Zoho Creator. With the integration of Zoho CRM and other applications, such as Zoho Desk, Zoho Creator has become the preferred option for our company's process from capturing leads to making deals with potential clients.

    What other advice do I have?

    As an individual who is seeking advice on utilizing Zoho Creator for the first time, I would highly recommend its use. This innovative application offers a straightforward solution for even the most complex use cases, requiring minimal scripting, yet delivering a highly interactive database experience. Instead of having to write complex queries, one can simply add records using forms, making updates and deletions an effortless task. The simplicity and ease of use of Zoho Creator make it an excellent choice for anyone seeking a highly interactive database solution.

    The interactivity of the database in Zoho Creator is a major advantage, as it eliminates the difficulties often encountered when adding or removing records from other databases. This user-friendly platform offers seamless integration with other Zoho applications and the ability to create interactive reports, pages, and forms using HTML and CSS. With a range of field options including drop-down menus, single-line inputs, and even AI-powered image processing fields, Zoho Creator continues to improve and enhance its functionality to meet the ever-evolving needs of its users.

    I rate Zoho Creator an eight out of ten.

    Which deployment model are you using for this solution?

    Public Cloud
    Disclosure: My company does not have a business relationship with this vendor other than being a customer.
    PeerSpot user
    Buyer's Guide
    Download our free Zoho Creator Report and get advice and tips from experienced pros sharing their opinions.
    Updated: August 2026
    Buyer's Guide
    Download our free Zoho Creator Report and get advice and tips from experienced pros sharing their opinions.