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GitLab vs Zoho Creator comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 17, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
6.7
GitLab boosts efficiency and ROI by reducing deployment times, enhancing agility, and supporting vulnerability-free software management.
Sentiment score
3.8
Zoho Creator offers cost-effective custom solutions enhancing functionalities, reducing expenses, and improving operational efficiency, despite varied subscription values.
Migrating to GitLab is bringing time-saving benefits, and everything is easier to automate.
We have saved time significantly, reducing deployment time from four hours to five minutes per deployment.
For instance, a company I worked with compared spending on Salesforce, which was 15 crore, to our expenses with Zoho Creator, which was only 2 crore annually.
I have seen a return on investment with Zoho Creator because we eliminated a point of sale software that was charging us 5 lakhs per year across all 26 malls.
Using Zoho Creator is affordable for my business as it helps save time.
 

Customer Service

Sentiment score
6.6
GitLab support receives mixed reviews; some praise ticket systems while others report delays, often preferring community or partner assistance.
Sentiment score
5.2
Zoho Creator support is generally helpful with responsive service, though delays occur, especially in email and complex issues.
We have rarely needed to escalate issues to technical support since GitLab usually runs seamlessly.
I have interacted with architects for some advice during the implementation, and they were prompt in their response.
I have had meetings where they taught me, explained things, and provided guidance for starting from scratch.
I would rate the technical support 10 out of 10 because they provide excellent assistance.
Delays arise once the support team must refer to backend processes or developers, highlighting the need for enhancement in their overall support system.
All documentation exists, detailing even the smallest elements; by reading through it properly, one can manage without additional support.
 

Scalability Issues

Sentiment score
7.3
GitLab's container architecture supports scalability, enabling easy expansion despite deployment complexities, adapting well to diverse organizational needs.
Sentiment score
5.8
Zoho Creator scales user additions and expansions well, though large data volumes may cause performance and cost challenges.
It has all the features required for our coding and deployment needs, which makes it scalable to our changing requirements.
We're transitioning to OpenShift for future scalability with increased user numbers.
For scaling, other deployment options from GitLab's side need to be adopted.
Being browser-based allows me to drag and drop components immediately, deploying in seconds on a live application.
We are continuing to build on top of what was initially created for them, ensuring that scalability is never an issue as long as you understand how to utilize Zoho properly.
When my customers' needs are growing, Zoho Creator is able to adapt to these growing needs because it's a build-it-yourself application.
 

Stability Issues

Sentiment score
8.2
GitLab is praised for its high stability and reliability, despite occasional upgrade issues, maintaining strong user satisfaction.
Sentiment score
6.4
Zoho Creator is praised for reliability, stability, flexibility, and resilience, with minor lagging and potential scalability challenges noted.
I have not encountered any performance or stability issues with GitLab so far.
The updates are frequent and demanding, happening at least once a week due to security reasons.
We raised a request with GitLab support, but they were unable to help because they could not find the root cause of what went wrong.
The core elements of coding and daily scripting remain unchanged despite interface updates, assuring continuity in my work.
You can't rely on any software in business if it's not going to be stable and reliable.
Offering versatile flexibility for various integrations, such as WhatsApp and email API integration.
 

Room For Improvement

GitLab users want better third-party integration, security, pricing, interface, documentation, automation, stability, and enhanced deployment with improved Agile functionality.
Zoho Creator users seek improved customization, integration, data handling, support, and cost-effective solutions for enhanced usability and efficiency.
It would be beneficial to have a user-friendly interface for setting up these configurations, instead of just writing YAML files.
It is essential to conduct proper testing, such as unit tests and code coverage, within the SDLC pipelines.
GitLab can improve its user interface to make conflict resolution more user-friendly.
In terms of scalability, there are certain limitations if the data volume is large due to execution limits.
Enhancing the user interface could also be beneficial, as the company's focus seems more on functionality.
I want to see improvements in Zoho Creator focusing on AI capabilities because there currently seems to be very little AI usage in Zoho compared to the advancements in other software.
 

Setup Cost

GitLab provides flexible pricing from free to premium, catering to various needs, but Ultimate edition may be expensive.
Zoho Creator offers flexible pricing and competitive value, appealing to both small and large enterprises despite potential setup costs.
Even when working in other small organizations, we opted for GitLab as it was cost-efficient.
The pricing of GitLab is reasonable, aligning with what I consider to be average compared to competitors.
The price is high, and it limits user accessibility.
Zoho offers customizable pricing options, such as Zoho One, which provides access to all 40 applications for 1250.
For INR, the standard cost is 480 per month, the professional tier is around 1,200, and the enterprise level is 1,500, based on the subscription level per user for Zoho Creator.
Pricing is a little on the higher side for the Indian market, especially for mid-sized and small-sized companies with 30 to 40 users.
 

Valuable Features

GitLab excels with CI/CD, integration, user interface, security, and platform compatibility, boosting productivity and market speed.
Zoho Creator offers flexible, low-code application development, integration, and customization with advanced features like drag-and-drop and Deluge scripting.
As we implement automated testing and DevSecOps, it speeds up the process by forty to sixty percent.
The Ultimate version offers enhanced features for security scanning through DAST and SAST analysis, which have greatly benefitted our project workflow.
By integrating GitLab as a DevOps platform, we have enhanced agility, improved our time to market, and different teams can work collaboratively on various projects.
The seamless integration with third-party applications and services in Zoho Creator greatly enhances its utility in my business environment, as the ease of integration is impressive.
For analytics, we employ two tools: Zoho Creator itself and Zoho Analytics, where we can use SQL queries to fetch data from multiple platforms.
We can generate QR codes for free, whereas in CRM, QR generation requires external purchases.
 

Categories and Ranking

GitLab
Ranking in Rapid Application Development Software
11th
Average Rating
8.4
Reviews Sentiment
7.0
Number of Reviews
87
Ranking in other categories
Application Security Tools (11th), Build Automation (1st), Release Automation (2nd), Static Application Security Testing (SAST) (7th), Software Composition Analysis (SCA) (5th), Enterprise Agile Planning Tools (2nd), Fuzz Testing Tools (3rd), DevSecOps (1st)
Zoho Creator
Ranking in Rapid Application Development Software
12th
Average Rating
8.6
Reviews Sentiment
6.2
Number of Reviews
34
Ranking in other categories
Low-Code Development Platforms (8th)
 

Mindshare comparison

As of October 2025, in the Rapid Application Development Software category, the mindshare of GitLab is 3.7%, up from 1.6% compared to the previous year. The mindshare of Zoho Creator is 1.0%, up from 1.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Rapid Application Development Software Market Share Distribution
ProductMarket Share (%)
GitLab3.7%
Zoho Creator1.0%
Other95.3%
Rapid Application Development Software
 

Featured Reviews

Rohit Kesharwani - PeerSpot reviewer
Improved agility and time to market with CI/CD enhancements
The CI/CD pipelines in GitLab are highly valuable. Another important feature is the single source of repository, allowing efficient repository management and source code management. GitLab provides manageability by allowing us to manage source code effectively through separate repositories. Additionally, GitLab enables the creation of individual CI/CD pipelines for each repository, making software more agile. By integrating GitLab as a DevOps platform, we have enhanced agility, improved our time to market, and different teams can work collaboratively on various projects.
VishalKumar7 - PeerSpot reviewer
User experience metadata and workflow customization have been streamlined
The creator needs improvement; for instance, if I create a widget that has dynamic data, it cannot get published. When we publish a page that contains a widget, dynamic data does not appear. That is the problem with Zoho Creator, so it needs improvement. The portal user aspect is also costly; for example, purchasing 250 portal users can be expensive for clients who require them monthly. It creates a financial burden similar to how customer logins on e-commerce websites such as Flipkart or Amazon are generally free. Thus, Zoho Creator needs to offer free access for all portal users as they are essential for the application's usage. In Zoho Creator, we cannot work on UI customization as expected; if I want an application resembling a Figma design, there are limitations on UI changes.
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Top Industries

By visitors reading reviews
Financial Services Firm
14%
Computer Software Company
13%
Government
11%
Manufacturing Company
10%
Computer Software Company
18%
Financial Services Firm
10%
Educational Organization
8%
Healthcare Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business35
Midsize Enterprise9
Large Enterprise42
By reviewers
Company SizeCount
Small Business22
Midsize Enterprise4
Large Enterprise7
 

Questions from the Community

What do you like most about GitLab?
I find the features and version control history to be most valuable for our development workflow. These aspects provide us with a clear view of changes and help us manage requests efficiently.
What is your experience regarding pricing and costs for GitLab?
We are currently using general GitLab, not GitLab Premium.
What needs improvement with GitLab?
GitLab needs to improve the CI/CD functionality because it is not compatible with Jenkins and other tools, as it is not that efficient. Security-wise, we have security features enabled in GitLab fo...
What do you like most about Zoho Creator?
The deployment process is quite straightforward.
What is your experience regarding pricing and costs for Zoho Creator?
The pricing, setup cost, and licensing cost of Zoho Creator are very cost-effective compared to other similar tools. The information is available on the website. It is effective for small businesse...
What needs improvement with Zoho Creator?
I would appreciate more API integrations and more documentation terms related to Deluge Script in Zoho Creator. They have some documentation, but as a developer, additional documentation with examp...
 

Comparisons

 

Also Known As

Fuzzit
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Overview

 

Sample Customers

1. NASA  2. IBM  3. Sony  4. Alibaba  5. CERN  6. Siemens  7. Volkswagen  8. ING  9. Ticketmaster  10. SpaceX  11. Adobe  12. Intuit  13. Autodesk  14. Rakuten  15. Unity Technologies  16. Pandora  17. Electronic Arts  18. Nordstrom  19. Verizon  20. Comcast  21. Philips  22. Deutsche Telekom  23. Orange  24. Fujitsu  25. Ericsson  26. Nokia  27. General Electric  28. Cisco  29. Accenture  30. Deloitte  31. PwC  32. KPMG
Estate Crush Winery, Integra Services, Avidpays, Napa Valley Film Festival, Marionnaud, The Institute of Hormonal Health, Stone Tapert
Find out what your peers are saying about GitLab vs. Zoho Creator and other solutions. Updated: September 2025.
869,566 professionals have used our research since 2012.