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Pros & Cons summary

Buyer's Guide

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Prominent pros & cons

PROS

Zoho Creator offers seamless integration with other platforms and applications, enhancing its overall utility.
Its flexibility and ability to create interactive reports and pages add significant value.
It provides cost-effective, enterprise-grade solutions with simple pricing, outperforming competitors like Salesforce.
Zoho Creator stands out for its customization capabilities, including drag-and-drop features and strong custom code support.
Its quick turnaround in project closures is a highly valued attribute.

CONS

There is a lack of sufficient database management and visualization features within Zoho Creator, requiring additional effort to connect with external databases for handling larger datasets.
Some technical support responses are slow and operate through a ticket-based email system, potentially delaying issue resolution.
There are challenges with Zoho Creator's coding reliability, where working codes can occasionally fail unexpectedly without a clear cause.
Zoho Creator lacks a backup system when items are deleted, contrasting with the backup availability in other Zoho applications like CRM.
Development limitations in Zoho Creator make it less suitable for supporting large user bases, specifically for applications with 4000-5000 users.
 

Zoho Creator Pros review quotes

AliHaider1 - PeerSpot reviewer
Aug 19, 2025
Zoho Creator offers cost-effective, enterprise-grade solutions at simple pricing, unlike competitors such as Salesforce or HubSpot, which can be significantly more expensive for similar functionalities.
VishalKumar7 - PeerSpot reviewer
Sep 3, 2025
The best feature of Zoho Creator is that it is a native application—native means Zoho CRM and Zoho Creator—with portal user access, drag-and-drop features, and a UI developed with limited options and high security.
NaveenKumar S - PeerSpot reviewer
Aug 29, 2025
The most valuable feature of Zoho Creator is that we can easily create applications because there is 360-degree flexibility available.
Learn what your peers think about Zoho Creator. Get advice and tips from experienced pros sharing their opinions. Updated: August 2025.
867,370 professionals have used our research since 2012.
Jake Harris - PeerSpot reviewer
Aug 21, 2025
The features or capabilities of Zoho Creator that I have found the most valuable so far is customization—being able to drag and drop and build whatever app you want, with strong custom code support and the ability to make API calls to different third-party applications.
Anil Garg - PeerSpot reviewer
Mar 16, 2023
Basically, the application development part of the solution is one of the main features I like since it is quick.
reviewer2234451 - PeerSpot reviewer
Jul 13, 2023
The solution's flexibility and quick turnaround are valuable.
Saad Butt - PeerSpot reviewer
Feb 7, 2023
Zoho Creator boasts a multitude of impressive features, but one of the most outstanding is its flexibility in creating interactive reports and pages. With Zoho Creator, users have the ability to utilize HTML and CSS to create visually appealing pages that are rich in information, utilizing data from the system itself. This exceptional feature provides a remarkable advantage and adds immense value to Zoho Creator.
Prabal Kanti Sarkar - PeerSpot reviewer
Sep 10, 2025
The impact of the Deluge Scripting language on my application's customization options and workflow automation has been significant, reducing a manual process from two or three weeks to just two days and significantly decreasing the manual process and reducing work hours for the organization.
Aineah Marabi - PeerSpot reviewer
Sep 5, 2025
The dynamic form builder of Zoho Creator helps capture essential data efficiently because clients vary from industry to industry, and the type of inputs they require usually varies.
Deepa Govind - PeerSpot reviewer
Jul 6, 2023
It is a very, very scalable tool.
 

Zoho Creator Cons review quotes

AliHaider1 - PeerSpot reviewer
Aug 19, 2025
The tech support operates on a ticket-based email response system. Often, by the time they respond, I have already resolved the issue myself.
VishalKumar7 - PeerSpot reviewer
Sep 3, 2025
If I create a widget that has dynamic data, it cannot get published. When we publish a page that contains a widget, dynamic data does not appear.
NaveenKumar S - PeerSpot reviewer
Aug 29, 2025
If we want to update 5,000 data in one function, we cannot do it because the running time for those records takes around at least ten minutes.
Learn what your peers think about Zoho Creator. Get advice and tips from experienced pros sharing their opinions. Updated: August 2025.
867,370 professionals have used our research since 2012.
Jake Harris - PeerSpot reviewer
Aug 21, 2025
The biggest area for improvement is the look and feel when building a customer portal as it's not that customizable.
Anil Garg - PeerSpot reviewer
Mar 16, 2023
Zoho Creator's UX design needs to be improved.
reviewer2234451 - PeerSpot reviewer
Jul 13, 2023
They still don't have a PDF conversion feature.
Saad Butt - PeerSpot reviewer
Feb 7, 2023
Zoho Creator could benefit from improvement in regard to the user interface and user experience of the forms. The forms themselves could benefit from being made more interactive, with increased flexibility and customization options for both developers and users. This would allow for a more engaging experience when interacting with the forms and provide more opportunities for customization to meet individual needs and preferences.
Prabal Kanti Sarkar - PeerSpot reviewer
Sep 10, 2025
I would appreciate more API integrations and more documentation terms related to Deluge Script in Zoho Creator.
Aineah Marabi - PeerSpot reviewer
Sep 5, 2025
In-app support is satisfactory, but my major challenge is usually via email because they take long to reply.
Deepa Govind - PeerSpot reviewer
Jul 6, 2023
We are looking for a single portal across all Zoho apps.