Appian and Zoho Creator compete in the low-code/no-code application development space. Based on the data comparisons, Appian seems to have the upper hand with its advanced business process management features and flexible deployment options.
Features: Appian offers rapid low-code development, advanced process modeling, and comprehensive business process management with SAIL for complex UI creation. It supports case management and integrates well with various enterprise tools. Zoho Creator provides flexibility in creating interactive reports and pages using HTML and CSS, supports no-code development for users without coding skills, and allows for wide-ranging third-party integrations.
Room for Improvement: Appian could improve in user interface customization, offline and mobile capabilities, and error handling. It also requires enhancements in supporting complex models and more flexible enterprise tool integration. Zoho Creator should focus on improving its form functionalities and enhancing stability and scalability. Better integration with Zoho Analytics and more intuitive reporting abilities would be beneficial.
Ease of Deployment and Customer Service: Appian provides multiple deployment models including on-premises, public cloud, hybrid, and private cloud, offering flexibility for enterprise needs. Its customer service is strong with responsive technical support. Zoho Creator offers public and private cloud options, accessible to most users, but occasionally faces challenges in customer support responsiveness.
Pricing and ROI: Appian is positioned as an enterprise-level solution with significant ROI from rapid digital transformations but has higher initial costs than competitors. It offers flexible licensing models. Zoho Creator is more affordable, making it appealing for smaller businesses, although costs can increase with substantial customizations. It provides a cost-effective solution for basic tasks but its pricing sensitivity may impact market adoption.
They see return on investment in terms of cost savings, time savings, more efficient processes, and more efficient employees.
Appian is very efficient, allowing us to build a lot of applications within a financial year, making it cost-effective.
I have seen a return on investment with Zoho Creator because we eliminated a point of sale software that was charging us 5 lakhs per year across all 26 malls.
Using Zoho Creator is affordable for my business as it helps save time.
When considering overall cost-effectiveness and return on investment (ROI), I find that Zoho Creator is beneficial due to the solutions it offers.
Their customer service is responsive, and the team is very prompt for support.
The technical support for Appian rates as 10 out of 10 because they have a great support team.
The technical support is generally good.
I would rate the technical support 10 out of 10 because they provide excellent assistance.
I would rate technical support as a nine on a scale of 1 to 10.
If a remote session is needed, they provide immediate help.
On a scale of one to 10, Appian rates as a nine for scalability.
Initially, without much coding, I can easily handle five thousand records.
Appian is scalable, but it depends on how you build your applications.
When my customers' needs are growing, Zoho Creator is able to adapt to these growing needs because it's a build-it-yourself application.
We cannot manage big data efficiently, struggling with managing 50K records or updating records from one to another due to issues such as runtime errors and API call limitations.
While every Zoho application has limitations in accessibility and certain functionalities, we often manage to create effective alternatives for clients.
It depends on how it has been designed and how it has been configured.
The stability of Appian would rate as nine, as it's a stable environment.
You can't rely on any software in business if it's not going to be stable and reliable.
Offering versatile flexibility for various integrations, such as WhatsApp and email API integration.
I have created many ERP solutions on Zoho Creator, and they are all working reliably with maintained data integrity.
It has room to improve for use cases where the users are public facing, where anonymous users could come to a site and run a business workflow or interact with some data.
If there is a very complex process that includes a lot of data transitioning and memory-centric processes, it consumes a lot of memory.
I would like to see more enhancement in the user interface to allow more freedom in designing the sites and pages.
In terms of scalability, there are certain limitations if the data volume is large due to execution limits.
I want to see improvements in Zoho Creator focusing on AI capabilities because there currently seems to be very little AI usage in Zoho compared to the advancements in other software.
Improvement could come from the ability to implement and create custom dashboards or subforms in Zoho Creator.
On the pricier side, both Appian and Pega are enterprise-level solutions, placing them on the slightly higher side.
The pricing of Appian is based on the number of users and generally ranges from 70 to 100 USD per user per month.
The price of Appian, on a competitive landscape, is a little bit on the higher side for companies, rating maybe a 6.5.
Zoho offers customizable pricing options, such as Zoho One, which provides access to all 40 applications for 1250.
For INR, the standard cost is 480 per month, the professional tier is around 1,200, and the enterprise level is 1,500, based on the subscription level per user for Zoho Creator.
Pricing is a little on the higher side for the Indian market, especially for mid-sized and small-sized companies with 30 to 40 users.
The zero-code integration feature is remarkable, allowing for ease of data transfer and workflow enhancement.
Appian is aiding in leveraging AI technologies in multiple ways: one way is for developers, as they make development efficient and quick by enabling developer co-pilots across various phases of the application, which helps design Appian quickly and provides suggestions along the way.
It is easy for me to define the process and create configurable workflows.
For analytics, we employ two tools: Zoho Creator itself and Zoho Analytics, where we can use SQL queries to fetch data from multiple platforms.
We can generate QR codes for free, whereas in CRM, QR generation requires external purchases.
The most valuable feature of Zoho Creator is that we can easily create applications because there is 360-degree flexibility available.
Product | Market Share (%) |
---|---|
Appian | 7.9% |
Zoho Creator | 1.0% |
Other | 91.1% |
Company Size | Count |
---|---|
Small Business | 20 |
Midsize Enterprise | 9 |
Large Enterprise | 41 |
Company Size | Count |
---|---|
Small Business | 21 |
Midsize Enterprise | 4 |
Large Enterprise | 7 |
Appian is a unified low-code platform and solution used by businesses to build enterprise applications and workflows. This product adapts to the needs of clients and the technologies they are already using to combine their data in a single workflow and maximize resources. The platform has four main components through which it transforms the work process for companies of various sizes. They are:
Appian is utilized across a diverse set of industries, including automotive and manufacturing, energy and utilities, education, financial services, telecom and media, transportation, retail, insurance, healthcare, and life sciences. The most frequent use cases of Appian are customer journey, governance, risk and compliance, operational efficiency, supply chain, distributed order management, and environmental, social, and governance (ESG) management.
Appian Features
Appian has various features that allow users to create solutions for their businesses. These features can be separated into a few groups according to function, including automation, low-code application development, and integrations and data. Some of the most frequently used features of Appian include:
Appian Benefits
The benefits of using Appian include:
Reviews from Real Users
A practice leader - digital process automation at a computer software company values Appian highly because the product is easy to develop, low-code, and has a good user interface.
Alan G., an advisory board member at Codecon VR, Appian offers a clear application life cycle, easy to learn documentation, and comes with a fundamentals course.
Zoho Creator is a web-based platform that lets everyone build custom business applications without any prior technical knowledge
Zoho Creator offers a first of its kind drag-n-drop interface to create tables/forms, design, schedule workflows and perform a variety of automated actions.
Zoho Creator's powerful tools for data collection and management, analysis, reporting and collaboration make it the smart choice for small to large organizations to run their business online, without any additional costs, infrastructure, or software.
Zoho Creator is used by more than 400,000 users and 100,000+ apps have been already created. Don't let complex looking workflows and business rules scare you.
Zoho Creator is completely non-programmer friendly. Use the intuitive and feature-rich platform to build your custom database applications. Just write your business rules and let the software handle deployment and hosting. You can create your own forms/tables afresh or import data from standard formats (.xls .csv .mdb) and get your database application online within minutes, really!
We monitor all Rapid Application Development Software reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.