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Bizagi vs Zoho Creator comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Sep 18, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
6.2
Bizagi boosts efficiency and ROI, with automation cutting costs, enhancing timelines, and prompting free-to-enterprise upgrade interest.
Sentiment score
4.7
Zoho Creator offers great ROI by replacing costly systems, enhancing user interaction, and saving time and labor costs.
I have seen a return on investment with Zoho Creator because we eliminated a point of sale software that was charging us 5 lakhs per year across all 26 malls.
Using Zoho Creator is affordable for my business as it helps save time.
When considering overall cost-effectiveness and return on investment (ROI), I find that Zoho Creator is beneficial due to the solutions it offers.
 

Customer Service

Sentiment score
6.7
Bizagi's customer service is effective but response times vary, with premium services offering faster, more proactive support.
Sentiment score
5.0
Zoho Creator's customer service is accessible and helpful, but response times and handling complex issues receive mixed reviews.
It is a community product, there is not much support we can expect.
The toolset is very intuitive, so we didn’t need to contact their support much.
I would rate the technical support 10 out of 10 because they provide excellent assistance.
I would rate technical support as a nine on a scale of 1 to 10.
If a remote session is needed, they provide immediate help.
 

Scalability Issues

Sentiment score
6.3
Bizagi is scalable with proper resources, though scalability varies by deployment type, size, and user configurations.
Sentiment score
5.7
Zoho Creator is adaptable and efficient for growth, but can face limitations with large data volumes and costs.
There is no direct scalability option.
If I rate scalability from one to ten, I would probably give it a six.
When my customers' needs are growing, Zoho Creator is able to adapt to these growing needs because it's a build-it-yourself application.
We cannot manage big data efficiently, struggling with managing 50K records or updating records from one to another due to issues such as runtime errors and API call limitations.
While every Zoho application has limitations in accessibility and certain functionalities, we often manage to create effective alternatives for clients.
 

Stability Issues

Sentiment score
6.8
Bizagi is praised for reliability and stability, with minor bugs occasionally surfacing but performance issues being minimal.
Sentiment score
6.2
Zoho Creator is praised for its stability, reliability, automation, data security, and regarded as essential for business use.
You can't rely on any software in business if it's not going to be stable and reliable.
Offering versatile flexibility for various integrations, such as WhatsApp and email API integration.
 

Room For Improvement

Bizagi needs performance improvements, better cloud integration, intuitive design, and enhanced support, with high costs and limited Linux compatibility.
Zoho Creator needs improved UI, better role management, enhanced integration, stability, scalability, analytics, and flexible customization tools.
Reporting capabilities can be improved more, and community support should be increased.
For more mature environments, the integration to live systems is lacking, which affects its applicability.
In terms of scalability, there are certain limitations if the data volume is large due to execution limits.
I want to see improvements in Zoho Creator focusing on AI capabilities because there currently seems to be very little AI usage in Zoho compared to the advancements in other software.
Improvement could come from the ability to implement and create custom dashboards or subforms in Zoho Creator.
 

Setup Cost

Enterprise users find Bizagi's pricing mixed, valuing flexibility yet desiring a mid-range option between free and enterprise.
Zoho Creator offers competitive and flexible pricing compared to Salesforce, but may be costly for smaller firms.
Bizagi's pricing is very aggressive, and it was one of the reasons we chose it.
Zoho offers customizable pricing options, such as Zoho One, which provides access to all 40 applications for 1250.
For INR, the standard cost is 480 per month, the professional tier is around 1,200, and the enterprise level is 1,500, based on the subscription level per user for Zoho Creator.
Pricing is a little on the higher side for the Indian market, especially for mid-sized and small-sized companies with 30 to 40 users.
 

Valuable Features

Bizagi offers a user-friendly, low-code platform with strong automation, integration capabilities, and BPMN 2.0 compliance, enhancing workflow efficiency.
Zoho Creator offers flexibility and ease with low-code development, customization, third-party integration, and secure environments for business applications.
It is open source.
The user interface is very good, making it easy for business people to understand.
Bizagi has rich functionalities; compared to other BPMN tools, it has more features.
For analytics, we employ two tools: Zoho Creator itself and Zoho Analytics, where we can use SQL queries to fetch data from multiple platforms.
We can generate QR codes for free, whereas in CRM, QR generation requires external purchases.
The most valuable feature of Zoho Creator is that we can easily create applications because there is 360-degree flexibility available.
 

Categories and Ranking

Bizagi
Ranking in Rapid Application Development Software
15th
Ranking in Low-Code Development Platforms
10th
Average Rating
8.4
Reviews Sentiment
6.7
Number of Reviews
83
Ranking in other categories
Business Process Design (4th), Business Process Management (BPM) (5th), Process Automation (5th), No-Code Development Platforms (5th), Process Mining (6th)
Zoho Creator
Ranking in Rapid Application Development Software
14th
Ranking in Low-Code Development Platforms
9th
Average Rating
8.6
Reviews Sentiment
6.3
Number of Reviews
28
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of September 2025, in the Rapid Application Development Software category, the mindshare of Bizagi is 2.1%, up from 1.8% compared to the previous year. The mindshare of Zoho Creator is 1.0%, up from 1.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Rapid Application Development Software Market Share Distribution
ProductMarket Share (%)
Zoho Creator1.0%
Bizagi2.1%
Other96.9%
Rapid Application Development Software
 

Featured Reviews

Paparao Nadipineni - PeerSpot reviewer
Enables budget review efficiency with open source advantages and workflow orchestration
Definitely, right now, it is purely open source, and we don't have much community support. If they add a few more capabilities like AIML and DocGen AI, these features would be good. Reporting capabilities can be improved more, and community support should be increased. Otherwise, people cannot onboard that particular technology easily.
AliHaider1 - PeerSpot reviewer
Custom dashboards and workflows optimize business tasks, but API updates and tech support challenges remain
AI is a developing tool that could enhance many aspects. Utilizing a more advanced UI and UX capability paired with more customization and ready-made modern templates for mobile and web apps could improve mobile responsiveness and branding controls. Additionally, regarding connections, not just with Zoho apps but also with external ones, there is a need for more pre-built connectors so users do not always require custom APIs. Optimizing the handling of large data sets, providing more enterprise-grade development options, and ensuring full offline mobile apps with automatic background sync would also be beneficial. Furthermore, reducing dependency on Deluge scripts for simple automations and introducing a more intuitive drag-and-drop workflow builder would make a difference. There is indeed a large team collaborating, so they can gain from stronger visual control and improve tracking for production development workflows.
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866,744 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Financial Services Firm
12%
Computer Software Company
11%
Government
9%
Manufacturing Company
8%
Computer Software Company
16%
Financial Services Firm
9%
Comms Service Provider
9%
Educational Organization
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business43
Midsize Enterprise16
Large Enterprise35
By reviewers
Company SizeCount
Small Business18
Midsize Enterprise4
Large Enterprise6
 

Questions from the Community

How easy is it to migrate process flow charts (modeled using tools like Visio) into Bizagi?
I have been using Bizagi with a major project for a state government agency for about four years now. It is pretty straightforward to load in files that are BPMN 2.0 compliant. The option to load V...
What do you like most about Bizagi?
The natural notation is the best feature of Bizagi because it makes it compatible with other products.
What is your experience regarding pricing and costs for Bizagi?
Bizagi's pricing is very aggressive, and it was one of the reasons we chose it. It was less expensive than some of the other tools.
What do you like most about Zoho Creator?
The deployment process is quite straightforward.
What is your experience regarding pricing and costs for Zoho Creator?
The pricing depends on business requirements. Zoho offers customizable pricing options, such as Zoho One, which provides access to all 40 applications for 1250. For small-scale companies, it might ...
What needs improvement with Zoho Creator?
My impression of Zoho Creator's dynamic form builder is that it's pretty good. The downside is that it looks very functional but not always the prettiest looking app. If you're building something t...
 

Comparisons

 

Overview

 

Sample Customers

adidas, Audi, BNP Paribas, Deutsche Post DHL & many more - 500+ customer globally.
Estate Crush Winery, Integra Services, Avidpays, Napa Valley Film Festival, Marionnaud, The Institute of Hormonal Health, Stone Tapert
Find out what your peers are saying about Bizagi vs. Zoho Creator and other solutions. Updated: July 2025.
866,744 professionals have used our research since 2012.