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Microsoft Project OverviewUNIXBusinessApplication

Microsoft Project is #3 ranked solution in top Project Management Software. PeerSpot users give Microsoft Project an average rating of 8 out of 10. Microsoft Project is most commonly compared to monday.com: Microsoft Project vs monday.com. The top industry researching this solution are professionals from a comms service provider, accounting for 21% of all views.
What is Microsoft Project?

Microsoft Project helps you get started quickly and execute projects with ease. Built-in templates and familiar scheduling tools help project managers and teams stay productive.

Microsoft Project was previously known as Project Pro, MS Project.

Microsoft Project Buyer's Guide

Download the Microsoft Project Buyer's Guide including reviews and more. Updated: January 2022

Microsoft Project Customers

Aston Martin, ABANCA, Airbus Group, Capita, Cardiff University, City of Saskatoon, Intel, Pegasus Airlines, South Australia Power Network (SAPN), Israeli Ministry of Construction and Housing

Microsoft Project Video

Archived Microsoft Project Reviews (more than two years old)

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Professor, Info Technology at a university with 1,001-5,000 employees
Real User
Auto resource leveling and critical path analysis are great teaching tools for project management
Pros and Cons
  • "The most valuable feature is the Auto resource leveling tool because it shows students that often, expert resources get over-scheduled, and that dealing with the issue by just using the auto-resource leveling tool would have a large impact on the delivery date."
  • "I would like to have more access to templates and tools that could be used to teach project management best practices."

What is our primary use case?

My primary use case is teaching technology students project management.

How has it helped my organization?

Students have benefited from learning the de-facto standard for managing projects used by all the major companies worldwide.

What is most valuable?

The most valuable feature is the Auto resource leveling tool because it shows students that often, expert resources get over-scheduled, and that dealing with the issue by just using the auto-resource leveling tool would have a large impact on the delivery date.

The critical path analysis reporting and tools are helpful because they show students the importance of understanding which tasks are on the critical path, and how a delay in any of those tasks would impact the overall schedule. It also shows where tasks that were not on the critical path had some buffer, and resources on those tasks could be re-allocated to other tasks.

What needs improvement?

I would like to have more access to templates and tools that could be used to teach project management best practices.

For how long have I used the solution?

I have been using this solution for twenty years.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
Business Director at CWG Plc
Real User
Good project management features including dependency management and milestone progress

What is our primary use case?

We use this solution for project management, resource scheduling, earned value and benefits realization.

How has it helped my organization?

This solution has improved our planning, scheduling, resource optimization, and financial reporting.

What is most valuable?

The most valuable features of this solution are dependency management, milestone progress, multiple resource rates, and RAG views.

What needs improvement?

I would like to see the inclusion of multi-currency support.

For how long have I used the solution?

I have been using this solution for fifteen years.

What is our primary use case?

We use this solution for project management, resource scheduling, earned value and benefits realization.

How has it helped my organization?

This solution has improved our planning, scheduling, resource optimization, and financial reporting.

What is most valuable?

The most valuable features of this solution are dependency management, milestone progress, multiple resource rates, and RAG views.

What needs improvement?

I would like to see the inclusion of multi-currency support.

For how long have I used the solution?

I have been using this solution for fifteen years.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Learn what your peers think about Microsoft Project. Get advice and tips from experienced pros sharing their opinions. Updated: January 2022.
564,729 professionals have used our research since 2012.
Sr. Enterprise & Project Portfolio Manager/Consultant, Master Scheduler, Enterprise Architect at Jeffrey A. Bloom
Real User
Dependencies and well-constructed templates help to mitigate challenges in our projects

What is our primary use case?

We use this solution with CA Clarity PPM.

How has it helped my organization?

With well-constructed templates that include milestones that allow upper management to effectively measure progress, the dependencies between project and external activities that often diminish project success can be mitigated.

What is most valuable?

Dependencies (not typically effectively used in "Agile" techniques) allow understanding of actual project status and challenges.

What needs improvement?

This solution needs more templates focused on types of projects to ease setup.

For how long have I used the solution?

We have been using this solution for thirty years.

What is our primary use case?

We use this solution with CA Clarity PPM.

How has it helped my organization?

With well-constructed templates that include milestones that allow upper management to effectively measure progress, the dependencies between project and external activities that often diminish project success can be mitigated.

What is most valuable?

Dependencies (not typically effectively used in "Agile" techniques) allow understanding of actual project status and challenges.

What needs improvement?

This solution needs more templates focused on types of projects to ease setup.

For how long have I used the solution?

We have been using this solution for thirty years.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Delivery Manager of EPM
Real User
We have implemented this in multiple domains. It has improved workflows and process.
Pros and Cons
  • "The project tracking, resource utilization and the cost are the most beneficial aspects of this solution."
  • "There have been some drawbacks with customization. Some users want it to be an automation tool."

What is our primary use case?

We actually help and assist organizations in implementing their processes, and workflows to this particular product. Suppose you want to go on the enterprise environment, then you have your own process flows, your own workflows, your own forms and configurations, your user set and your resourcing. With this solution, we can help you configure the system.

How has it helped my organization?

We have implemented four domains like telecom, construction, banking, insurance, health sector and pharmaceuticals. We have worked, to some extent, in each of these domains. Of course the customization, configuration and implementation varies from user to user requirements as to how they want to, and to what extent they want to do it. For example, currently I'm working for a manufacturing domain. They wanted to implement this particular thing because they want me to monitor their projects, which is running into multiple verticals within the organization and we're unable to gauge as to exactly where we are with the project status, and how we are aligned with the resourcing and the costing part.

They have their own set of workflows and processes. We help them create that within the Project Online environment, configure their process, their workflows, their information, and all the project related documentation. It's based on the SharePoint environment.  Everything that you can do within the SharePoint environment is available here as well. So content management can be configured, as per the needs and configurations and workflows.

Of course, the reporting part is a key essential for any organization. You can build your dashboards, your reports, you have a support of actual reports. You have support for PowerPoint reports, power builder. I'm not sure if you're aware of this, but all of this is supported by the environment. So you can have all the dynamic reporting and dashboards as per your requirements.

What is most valuable?

Most importantly, there are three aspects that I have seen most beneficial:

  • Project tracking: This really helps the users as to where they are with each of the projects, and what are the satatus details within those projects. 
  • Resource utilization: Most of the time you do not know how your resources are aligned. You cannot take up projects because you do not know whether this set of resources are available to you within that particular time frame. If you have all your resources within the enterprise environment, just one click and you are able to see that this resource is available during a specific time. So, I can pick up this project and assign this resource.
  • Cost: Most of the time, we're unable to note exactly how much cost has gone into the project, because some of the numbers go into the documents that we put in, but the real numbers are really not captured all the time. Here, you will be able to capture your manpower cost, your material costs, your travel costs, and any other costs that's associated with your project and see that as direct impact on your project progress. Half of the time you might have a certain budget for it, but because of mismanagement within the project, the increase of scope and other such reasons, you end up spending more than what the budget really was approved for you. You are able to capture and see: financial status, usual status and project status.

For how long have I used the solution?

More than five years.

What do I think about the scalability of the solution?

So far I haven't faced any issues with scalability because everything that we have wanted to achieve, we've been able to. It is a scalable product. I've worked in multiple domains, and each domain has its own set of requirements.

We have close to like 5,000 all users. That was a really huge implementation, and we had to get into a firm deployment and that went on to like 14 servers also, because there were so many services and so many other things that you needed to put in place, and of course give it to high availability and high performance also.

How is customer service and technical support?

Usually we have this onsite and offshore supports in place. At the onset we prefer an onsite support because that's more like filling in the knowledge gaps that the users will face, because they do not know the environment, they do not know the working of that environment. Then with the stability as the time moves, like a month or two months down the line, we turn it into an onsite offshore support with reduction of resources. That's totally based on your other kind of user base you have. Like for example, currently I am catering to a user base of approximately 1,000 up people and we are doing an onsite offshore support. A few people are placed on site to help the user immediately take care of their concerns, and some people are working at the offshore to take care of whatever comes into the hill test environment and then manage that. This depends on the organization's requirements, but you have both the models available. The response has been really wonderful.

How was the initial setup?

It's a straightforward deployment. If you're going into a Project Online, you don't have to do any setup. It's just the basic configuration, which I will be connecting to your active directory to pick up your resources, and I will be configuring the environment for role security permission and stuff. Then of course, the custom information like your verticals, your divisions and stuff that you want to align your projects with. So the configuration is very easy. Of course, only if you want to bring your own workflows and customization into the environment. That's the development rule, but even those development periods are not very long. Like four months, five months is max that we get into. After that, just mostly support and enhancement.

What was our ROI?

There has been a lot of improvement in terms of the return on investment for ordinary resources, as well as the costing. We were able to see that the same project which they completed earlier in six months, now they could timeline and complete within like three and a half months time, or four months time with the better utilization of resources. Along with that, they were able to have their projections also in place, that pipeline also in place. Like you don't just have the projects in here, you also have the concept of proposals in here. So automatically, you know that these products are in the pipeline in form of proposals, and they will be executed within the timeline. 

What's my experience with pricing, setup cost, and licensing?

The standard diversion of Project Online or Microsoft Project, is that it automatically has so many built in features that you really do not need to invest much in terms of trying to configure it to suit your requirements. It has all the standard practices, built in practices, all the pin book concepts already aligned within the product.

Which other solutions did I evaluate?

There are some serious competitors in this sector. For instance, there is Clarity from CA, Planview and  HP PPM. These are some of the other competitors that you have on the market. I think the Microsoft products are very user friendly, the ease-of-use is an asset.

What other advice do I have?

The only drawbacks are the customization. Generally what happens is everybody wants it to be an automation tool, and this is not the use case for this solution. It is a platform for project management. You don't want an automation to be in place.  The system does not do it automatically because you as a project manager are expected to see that the input received, the status received from your team members is correct and accurate. Then that information is available for the rest of the team. You don't want that to be automated. So when the user comes back from this kind of mindset that everything should get automated, then no. I will not suggest that because this is management, this is project management.

This is not an automation tool, although to a very large extent, a lot of things can be automated to workflows in other ways. If that is your requirement, might as well go and build a custom tool yourself if that's what you're looking for. Then even that won't help you because project management is so related to so many other things that you'll not be able to encompass that all within the environment. You won't be able to think of that. I have been working with Microsoft for 18 years now. Obviously, their experience and understanding of project management would any day be more than any other solution.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
Project Planning & Controls Specialist at a consultancy
Real User
It is a user-friendly solution for planning and distribution of projects.

What is our primary use case?

My primary use case is distribution projects.

How has it helped my organization?

It is a user-friendly solution that we can easily understand. We can analyze a critical task, create a mitigation plan, add different calendars, control entire projects, scheduling and the like.

What is most valuable?

I find the planning features the most valuable to me.

What needs improvement?

I find that MS Project has limited control in comparison to other solutions in the same sphere.

For how long have I used the solution?

More than five years.

What do I think about the stability of the solution?

We have had some crashes in the past. 

How are customer service and technical support?

Tech support is quick to respond to our inquiries.

Which solution did

What is our primary use case?

My primary use case is distribution projects.

How has it helped my organization?

It is a user-friendly solution that we can easily understand. We can analyze a critical task, create a mitigation plan, add different calendars, control entire projects, scheduling and the like.

What is most valuable?

I find the planning features the most valuable to me.

What needs improvement?

I find that MS Project has limited control in comparison to other solutions in the same sphere.

For how long have I used the solution?

More than five years.

What do I think about the stability of the solution?

We have had some crashes in the past. 

How are customer service and technical support?

Tech support is quick to respond to our inquiries.

Which solution did I use previously and why did I switch?

I have previous experience with Primavera. 

How was the initial setup?

We have our own implementation team that took care of the setup. I was not personally involved. I know that the deployment time takes roughly three weeks.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
Senior Consultant, Financial Services - IT Advisory Services at a financial services firm with 10,001+ employees
Real User
There needs to be better integration with other Microsoft products. Tech support needs improvement.

What is our primary use case?

They have moved from a paper to a project management tool. That's the big change. Earlier, they were using papers and then they started using Project Professional to run their project server, it's a huge change and a huge transition.

What needs improvement?

I think they've begun to improve with the new cloud integration. Previously, this was an issue. Now, I don't think there are any further changes that need to be done for the cloud issue. There needs to be better integration between SharePoint and other Microsoft platforms and this solution. Furthermore, there should be a better integration with the use of the cloud and mobile devices.

For how long have I used the solution?

One to three years.

What do I think about the stability of the

What is our primary use case?

They have moved from a paper to a project management tool. That's the big change. Earlier, they were using papers and then they started using Project Professional to run their project server, it's a huge change and a huge transition.

What needs improvement?

I think they've begun to improve with the new cloud integration. Previously, this was an issue. Now, I don't think there are any further changes that need to be done for the cloud issue.

There needs to be better integration between SharePoint and other Microsoft platforms and this solution. Furthermore, there should be a better integration with the use of the cloud and mobile devices.

For how long have I used the solution?

One to three years.

What do I think about the stability of the solution?

For individual users, I don't think there is a stability issue. I've not really seen any performance issue with that.

How is customer service and technical support?

The tech support needs improvement.

How was the initial setup?

The setup was straightforward. It took us about three hours to do so. 

What's my experience with pricing, setup cost, and licensing?

I do not have personal experience with pricing or licensing of this product.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
Jamie Priestly
Project Manager at a government with 10,001+ employees
Real User
It's pretty straightforward to use. It integrates nicely with Microsoft Project Server.
Pros and Cons
  • "It's most useful feature is that it interfaces with Project Server so we can, from my perspective, from a portfolio perspective, we can see across the organization."
  • "The scalability is co-dependent on the stability of the product. We have 4000 users, and at times the product is slow."
  • "The packaging of Microsoft Project Professional is pretty simple as a product. But, the end-to-end enterprise is complex."

What is our primary use case?

My primary use case is to take advantage of Microsoft Project Server to plan and track program project work at an enterprise level. Particularly, to enable tracking of actual project and program costs across multiple business lines.

What is most valuable?

The look and feel is familiar for users of the Microsoft Office Suite of applications. It is pretty straightforward to use. If you are not from a professional scheduling background, you could open it up and you would see how to do some pretty basic things without too much training.

It's most useful feature is that it interfaces with Project Server which enables a whole portfolio or enterprise perspective across the organization.

What needs improvement?

Project Professional is a powerful tool with many features and functions available for an experienced scheduler with advanced scheduling knowledge and skills. One primary problem that we have is that users that are new to project management and scheduling find it a little overwhelming when they are first introduced to the tool, particularly when they are introduced to features required to enable enterprise level planning and reporting. 

To address this, we are creating a trial of custom views that mask some of the complexity involved to enable project cost estimates, effort records and resource assignments to be consumed at an enterprise level. Some people find having to fulfill enterprise level task and resource assignment rules a little overwhelming and frustrating when all they want to do is a simple project plan.

For how long have I used the solution?

More than five years.

What do I think about the stability of the solution?

I haven’t experienced any stability issues with Project Professional client – problems can however occur on the server side depending on the number of custom fields used, and number and nature of dependencies created by multiple users in a single master schedule with links embedded in multiple project records.

Some users can create some very convoluted inter-dependencies and schedule conflicts that can impact performance of reporting at an enterprise level.

What do I think about the scalability of the solution?

We have around 700 active projects and over 4,000 users, at times the product is slow – this is often a result of insufficient server capacity.

How are customer service and technical support?

At present, we have in-house tech support. We really on Microsoft Partners with Project Server and Sharepoint Server experience for support occasionally.

Which solution did I use previously and why did I switch?

I have had experience using Primavera and Open Plan Professional previously. I personally find Project Professional to provide the same functionality from logic and scheduling perspective.

How was the initial setup?

The packaging of Microsoft Project Professional for enterprise use is relatively straight forward. The end-to-end enterprise implementation with Project Server is complex. Most of the complexity is on the people and process side of set-up for an enterprise rather than for a single project.

What's my experience with pricing, setup cost, and licensing?

I am not involved with this.

What other advice do I have?

My suggestion is to do  homework and compare what other products are out there and how well they will fit with your organisation. This one's okay. I've personally used a range of different products, all potentially good choices, it just depends on the operating context and culture of the organization whether it's going to fit, or not. 

Disclosure: I am a real user, and this review is based on my own experience and opinions.
Darwin Reynell Nava Fernández
Project Leader at Plataforma de Comunicaciones Platcomm - Cibersys
Real User
Top 20
Combined with a project management methodology such as PMI, it is effective for monitoring and control.

What is our primary use case?

  • To manage projects in the area of telecommunications and infrastructure
  • The control of time and money is paramount in today's world, with this tool it is possible to assign activities, resources, periods of duration, calculation of costs, calculation of deviations, reporting, among others.
  • The monitoring, control and corrective actions are possible with this tool.

How has it helped my organization?

  • Lifting of work plans
  • Assignment and effective control of the resources of the organization
  • The establishment of baselines allows the project leader to take corrective actions in case of deviations.
  • It ensures quality and efficiency in each activity.
  • Control of project costs.

What is most valuable?

  • Application of hierarchies on activities
  • Reassignment of resources in case the program detects an excessive workload on a particular resource
  • Comparison with the baselines
  • The possibility of automating repetitive activities utilizing "Visual Basic for applications"
  • Robustes in the calculation of costs
  • It's easy to use.
  • Combined with a project management methodology such as PMI for example, it is effective for monitoring and control.

What needs improvement?

  • The productivity of resources
  • The tool allows the allocation of resources to the activities, however, if I want to measure the productivity of someone in particular, it is not so simple.

For how long have I used the solution?

More than five years.
Disclosure: I am a real user, and this review is based on my own experience and opinions.