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Google Workspace vs IceWarp comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Jan 25, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Google Workspace
Ranking in Email Applications
1st
Average Rating
8.2
Reviews Sentiment
6.6
Number of Reviews
106
Ranking in other categories
Wireless Email (1st), Cloud Storage (7th), Content Collaboration Platforms (2nd)
IceWarp
Ranking in Email Applications
10th
Average Rating
8.4
Reviews Sentiment
7.0
Number of Reviews
17
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of May 2026, in the Email Applications category, the mindshare of Google Workspace is 13.7%, down from 22.2% compared to the previous year. The mindshare of IceWarp is 5.1%, down from 5.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Email Applications Mindshare Distribution
ProductMindshare (%)
Google Workspace13.7%
IceWarp5.1%
Other81.2%
Email Applications
 

Featured Reviews

AR
Assosiate Professor at Palazzo del Mediterraneo
Collaborative work with students has improved but storage limitations and support issues remain
We have Google Workspace, and we use it primarily for Drive to collect items. We categorize folders with topics and material either for students or for research. We use Google Doc to share documents, especially when we assign homework to be corrected for peer correction or classroom correction. With Teams and Microsoft, we use it for collective calls and exam supervision because we use video surveillance through camera with Teams. We use Teams for meetings and to share material with students. The ability to share documents with students and assign them things and correct them in real time has been beneficial. You can verify what they write, and they can contribute and cooperate to create a collective document, which is something that our society nowadays requires. The ability to cooperate, especially those who work with languages and those who work with writing, need to learn how to cooperate. There is co-editing and co-writing, all these sorts of things. I love the fact that I can easily have access to folders that I can categorize and where I can upload research material and teaching material.
AvinashLotke - PeerSpot reviewer
Delivery Head at Team Computers
Useful for collaboration and storage but improvement is needed in API integration
The solution has traditional SSL integration, SAML, and Federation Services. In its latest version, it added SAML integration. However, it needs to work on API integration, especially for dashboards or integration with SAP for log and data system management. It doesn't yet have the kind of API that Google and Microsoft provide for synchronizing users with Active Directory. I think IceWarp needs to improve in a few areas. They have two types of admin consoles - a web-based one and a remote one. I'd like to see these combined into a single web-based admin console. The log reading and information system also needs improvement. The current way of showing incoming and outgoing logs isn't very clear. For new users, it's hard to understand these logs, especially compared to Office 365 and other systems with easier-to-read logs. They should also add an export option to get all logs with a single click whenever we need them.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"I like the capabilities for collaboration on any platform; for example, I might be on an iPad whereas the person next to me is on a laptop and the person next to them is on their phone, and we can all collaborate together and update documentation in real-time."
"The most valuable feature is that it is simple to use."
"It takes a few minutes and you're set up, with all the infrastructure."
"Everything is synchronized across every single device you use to access G Suite. That is why we like it."
"The general ease of use is the solution's most valuable aspect. It's extremely simple to use. You don't even have to look up videos in order to figure things out. It's all very intuitive."
"Google integrates well with our system. G Suite has an open API, so you can connect any open system with Google capable of working with API. This is the main reason we use it."
"The most beneficial feature is Gmail, which we use extensively."
"The solution offers very good email. It's a very good email provider."
"An effective, functional, very good tool for controlling resources at a low cost."
"The groupware module is the most valuable feature."
"IceWarp has multiple applications that are easy to use for many people."
"The TeamChat feature has been really good for our email management. It lets us collaborate, share files, and invite guests like Google Spaces or Microsoft Teams. I like the two-factor authentication for security. However, they need to improve their document collaboration tools, as their Word, Excel, and PowerPoint features are basic compared to Microsoft and Google."
"The solution's voice services work well for our company."
"If you have a small to medium business and you require a professional collaboration server that focuses on the main services of emails and calendar scheduling, I recommend IceWarp."
"The solution has a very good log-in to the UI when compared to other solutions."
"As the license of our company is very affordable per year and per user, and considering the almost-zero administration needs, I would say that the cost is returned in the first three months, compared to other solutions."
 

Cons

"Their tool called Sheets is the counterpart to Excel but it doesn't have the same functionality that Excel would have."
"The solution needs to be more user-friendly and improve its tools and features."
"We noticed that sometimes when we forward emails to somebody, it is being relocated as part of the communication somewhere else. The traceability and other features should be improved."
"Expensive with a complicated licensing structure."
"I have found that certain applications, such as G Suite Sheets, are hard to use."
"I am not a big fan of how Gmail organizes the mail. I find it complicated to see which mail from which users send at which date, especially if there is a lot."
"Google Workspace has limitations as a document or file management system. Without a workspace account, manual actions are required to perform tasks such as managing groups of people. Additionally, managing permissions individually is a time-consuming and inefficient process. It's difficult to articulate, but the process is not very streamlined."
"The stability could be improved, such as the issue of Google meetings being disparate from those on Zoom platforms."
"Although the documentation is extensive and in depth, you must familiarize yourself with it before taking full advantage of the product."
"Our customers sometimes have problems receiving mail."
"The database query for creating new database and querying about activities are too simplistic."
"With multiple databases for VOIP, chat and web IMAP, maintenance is cumbersome."
"The Exchange compatibility mode is rather limited."
"There are some feature improvements possible the way we use it as a hosting provider, but for most we currently have workarounds."
"The tool's configuration capabilities are not straightforward. Apart from that, if I want to archive emails into a vault so that they can be retrieved again later, the integration doesn't work, and IceWarp crashes."
"It is difficult to disable user rights on the console so some users accidentally delete their documents or user details."
 

Pricing and Cost Advice

"The solution is expensive."
"2,500 Rupees per month per user."
"We have purchased an annual subscription."
"G Suite and Microsoft Office 365 offer products with similar functionality at several different price points. Zoho offer a more extensive range of products and attempts to provide all the applications required to run most small and medium-sized businesses."
"The pricing of Google Workspace, so far, has been reasonable."
"The overall cost is very reasonable when considering all of the security features that you are receiving. It is a bit more expensive than our local host and/or other hosting companies that are available on the market, but it is worth it."
"The pricing is very high, although I cannot tell if this is the result of the Indian vendors artificially inflating it."
"Traffic management tools may be required for larger setups and should be included in any pricing calculations."
"Pricing and licensing is very competitive and in some cases, cheap."
"Price-wise, it's a cheaper solution, without a doubt. Price is the reason we are still using the tool."
"The license is based on the number of users."
"I don't see any challenges for the Indian market. For example, 1 GB is available for around 399 INR, and 2 GB for 499 INR. They offer a range of plans, from basic to professional and enterprise, with multiple features. IceWarp's aggressive pricing is competitive compared to other market solutions like Zoho and Microsoft. One significant advantage is that IceWarp does not impose user capping like Google and Microsoft, which allows for substantial cost savings and flexibility in user conversion."
"I would rate the pricing and eight out of ten."
"Our licensing is on a yearly basis. There were no additional costs."
"It is definitely one of the lowest price solutions."
"The solution is priced well."
report
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893,221 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Comms Service Provider
9%
Manufacturing Company
8%
Educational Organization
8%
Computer Software Company
8%
Computer Software Company
15%
Comms Service Provider
12%
Manufacturing Company
11%
Financial Services Firm
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business64
Midsize Enterprise14
Large Enterprise28
By reviewers
Company SizeCount
Small Business12
Midsize Enterprise4
Large Enterprise5
 

Questions from the Community

What is your experience regarding pricing and costs for Google Workspace?
The company made the decision to migrate, so I'm not sure why specifically. The company is moving the data and the Microsoft subscription is no longer continued, so I have the choice to use Google ...
What needs improvement with Google Workspace?
Before I was in a Microsoft environment, which had its own software that was not website-based. When I moved to Google Workspace, it was not seamless because I have to access it through a web view ...
What is your primary use case for Google Workspace?
I have been using Google Workspace for file organizing, including Google Drive, Spreadsheet, Gmail, and Google Form, with most of my usage being in Spreadsheet. I do use Google Groups, which combin...
What is your experience regarding pricing and costs for IceWarp?
IceWarp was very cost-effective, offering services at a significantly lower cost than Google, which was appealing for our organization.
What needs improvement with IceWarp?
The solution needs improvements in security, particularly regarding document management. Users currently have the rights to delete smart documents, which poses a challenge for administrators. A mor...
What is your primary use case for IceWarp?
We managed approximately one thousand user accounts with IceWarp for company communications. We utilized features such as smart attachments and document solutions. Our setup was primarily on-premis...
 

Also Known As

G-Suite Enterprise, G-Suite, Google Apps for Business, G Suite Basic, G Suite Business, G-Suite Basic, G-Suite Business, Google Vault
No data available
 

Overview

 

Sample Customers

There are over five million businesses that use Google Apps for Business worldwide. Some key customers include The Roche Group, National Geographic, American Red Cross, City of Los Angeles, Flight Centre, and Konica Minolta.
Marriott, Toyota, Sony, Wendy's, Canon
Find out what your peers are saying about Google Workspace vs. IceWarp and other solutions. Updated: April 2026.
893,221 professionals have used our research since 2012.