Google Workspace vs IceWarp comparison

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Google Workspace

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Executive SummaryUpdated on Jul 13, 2025

Google Workspace and IceWarp compete in the cloud-based business solutions category. Google Workspace maintains an edge due to its broad adoption and integration capabilities.

Features: Google Workspace's strengths include scalability, integration with multiple platforms, and tools like Gmail, Google Drive, and Google Meet. It is secure and user-friendly, facilitating easy collaboration and management. IceWarp provides communication-focused solutions suitable for businesses needing customizable email and scheduling solutions. It is a cost-effective alternative that offers notable flexibility and team collaboration features.

Room for Improvement: Google Workspace can improve in areas like accidental logouts, storage limits, and better Outlook integration. More intuitive enterprise controls and an enhanced administrative interface would be beneficial. IceWarp could improve desktop application support and mobile integration. Enhancing security features and making the documentation more user-friendly, along with more responsive technical support, would be advantageous.

Ease of Deployment and Customer Service: Google Workspace excels in public cloud deployments with ease of use and flexibility. However, it needs better engagement in direct support. IceWarp offers varied deployment options, including on-premises and hybrid environments, with customer service that responds quickly via email. Users seek more comprehensive technical support channels.

Pricing and ROI: Google Workspace is often perceived as expensive due to its per-user licensing costs, with pricing options aimed at enterprise needs. IceWarp offers a competitive and flexible pricing structure, especially attractive to small-to-medium businesses. Both solutions improve productivity and efficiency, though Google Workspace is sometimes seen as less cost-effective.

To learn more, read our detailed Google Workspace vs. IceWarp Report (Updated: July 2025).

Google Workspace vs. IceWarp

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Helped 864,053 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Google Workspace

Ranking in Email Applications

1st

Average Rating

8.2

Reviews Sentiment

6.9

Number of Reviews

104

Ranking in other categories

Wireless Email (2nd), Cloud Storage (5th), Content Collaboration Platforms (4th)

IceWarp

Ranking in Email Applications

7th

Average Rating

8.4

Reviews Sentiment

7.0

Number of Reviews

Ranking in other categories

No ranking in other categories

Mindshare comparison

As of July 2025, in the Email Applications category, the mindshare of Google Workspace is 21.5%, down from 24.4% compared to the previous year. The mindshare of IceWarp is 5.1%, down from 6.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Email Applications

Featured Reviews

Sunil-Nair

IT Manager at Universal Carpets & Rugs

Email collaboration and accessibility have improved team productivity

The valuable features include the email service, email updates, and Google Drive. People are given email access to Google Drive. The team can share manual files and work accordingly. They can access different teams from anywhere, collectively putting files, sharing them, and managing them. Additionally, the manufacturing product does not require any downgrades. It works fine and continuously for the last three or four years. Users can access their emails from anywhere in their browser without a laptop or can directly access from Gmail. This is helpful for salespeople.

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AvinashLotke

Delivery Head at Team Computers

Useful for collaboration and storage but improvement is needed in API integration

The solution has traditional SSL integration, SAML, and Federation Services. In its latest version, it added SAML integration. However, it needs to work on API integration, especially for dashboards or integration with SAP for log and data system management. It doesn't yet have the kind of API that Google and Microsoft provide for synchronizing users with Active Directory. I think IceWarp needs to improve in a few areas. They have two types of admin consoles - a web-based one and a remote one. I'd like to see these combined into a single web-based admin console. The log reading and information system also needs improvement. The current way of showing incoming and outgoing logs isn't very clear. For new users, it's hard to understand these logs, especially compared to Office 365 and other systems with easier-to-read logs. They should also add an export option to get all logs with a single click whenever we need them.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The calendar is the most valuable feature."

"The solution is very stable."

"It's a secure solution that enables you to choose those you wish to share with."

"Reduces IT spend, freeing up cash for other areas: sales, marketing, recruitment, etc."

"The product is user-friendly and knows how to appeal to a user. Google Docs accepts some of our requirements. Its most valuable feature is performance. The product's integrations are good."

"The document sharing in which multiple people can work on the same document. To go along with that is the archiving of documents. If you mess up a document, it's easy to go get a previous version."

"In terms of email, I could probably do the same things with other programs, however, I find 90% of my usage is Gmail."

"Only a few competitors can do precisely what Google Workspace does in terms of email management and calendar management through its Gmail and Google Calendar apps. It's a very seamless platform."

More Google Workspace pros

"The groupware module is the most valuable feature."

"The solution's voice services work well for our company."

"The solution has a very good log-in to the UI when compared to other solutions."

"The product is used very extensively in my company since we have around 1,500 users using it. Also, there is no requirement for any administrators to manage the product by the people who own the solution."

"It has great communication capabilities for team chatting and web conferences."

"An effective, functional, very good tool for controlling resources."

"Its price is the most valuable. It is definitely one of the lowest price solutions."

"The most valuable feature of IceWarp is the chat rooms and file-sharing, they are useful. It is convenient that everything is in one place. You can easily share and collaborate documents, making the program's unity a significant advantage."

More IceWarp pros

Cons

"I found that there is no desktop application for this solution, and that's a major fault of this application."

"I believe that Sheets could have a more functional and user-friendly interface. Google Sheets currently lacks macros and cross file links which can be found in Excel."

"The meeting platform of Google Workspace has room for improvement."

"Expensive with a complicated licensing structure."

"G-Suite is excellent for what we're trying to do, but it could use some extra features. For example, it would be helpful if we had a seamless way to convert Excel macros to Google Sheets."

"We would like to use something within Google Workspace for project management, but we didn't find it there."

"There's a bit of a learning curve."

"I don't recommend Google Workspace to others. It's expensive. Also, Google doesn't have enough oversight on their partners, so you will face some difficulties dealing with them instead of directly with Google."

More Google Workspace cons

"Although it is not a tool, video conferencing should be scalable and operate in a professional and efficient way."

"It is difficult to disable user rights on the console so some users accidentally delete their documents or user details."

"The tool's configuration capabilities are not straightforward. Apart from that, if I want to archive emails into a vault so that they can be retrieved again later, the integration doesn't work, and IceWarp crashes."

"The solution needs improvements in security, particularly regarding document management."

"Our customers sometimes have problems receiving mail."

"Support should be improved. Most of the time, the queries are not resolved within the SLA."

"Although the documentation is extensive and in depth, you must familiarize yourself with it before taking full advantage of the product."

"I would like to have a trial for mobile applications and more documentation similar to Google Drive with mobile applications."

More IceWarp cons

Pricing and Cost Advice

"There are different versions of the solution available, such as premium."

"The price of the solution can vary."

"Licensing costs are on a yearly basis."

"We have purchased an annual subscription."

"G Suite and Microsoft Office 365 offer products with similar functionality at several different price points. Zoho offer a more extensive range of products and attempts to provide all the applications required to run most small and medium-sized businesses."

"It's low in cost as compared to Office 365. There is an annual licensing cost."

"We receive value for the price that we pay."

"There are several areas where a G Suite implementation can reduce costs: lower license fees than some competing products, reduced hardware, and IT support costs."

More Google Workspace pricing and cost advice

"Costs far less than other solutions."

"The license is based on the number of users."

"There are various licensing plans available based on geographic zone."

"I don't see any challenges for the Indian market. For example, 1 GB is available for around 399 INR, and 2 GB for 499 INR. They offer a range of plans, from basic to professional and enterprise, with multiple features. IceWarp's aggressive pricing is competitive compared to other market solutions like Zoho and Microsoft. One significant advantage is that IceWarp does not impose user capping like Google and Microsoft, which allows for substantial cost savings and flexibility in user conversion."

"Pricing and licensing is very competitive and in some cases, cheap."

"Price-wise, it's a cheaper solution, without a doubt. Price is the reason we are still using the tool."

"I would rate the pricing and eight out of ten."

"The solution is inexpensive which is its main benefit."

More IceWarp pricing and cost advice

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Top Industries

By visitors reading reviews

Computer Software Company

13%

Educational Organization

Comms Service Provider

Manufacturing Company

Computer Software Company

18%

Comms Service Provider

10%

Manufacturing Company

10%

Insurance Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

Questions from the Community

What do you like most about Google Workspace?

Easy-to-build forms are allowing me to get feedback and information from my internal teams as well as from the customers very efficiently with the result data in structured manner.

What is your experience regarding pricing and costs for Google Workspace?

The pricing for Google Workspace is moderate. I would rate it a five out of ten, indicating it is neither cheap nor expensive. The current cost is approximately seven to ten euros per user per mont...

What needs improvement with Google Workspace?

I do not have any major suggestions for improvement. However, while the security functionalities are similar to those in competitors like Active Directory, they could be optimized for stronger secu...

What do you like most about IceWarp?

It's scalable and stable.

What is your experience regarding pricing and costs for IceWarp?

IceWarp was very cost-effective, offering services at a significantly lower cost than Google, which was appealing for our organization.

What needs improvement with IceWarp?

The solution needs improvements in security, particularly regarding document management. Users currently have the rights to delete smart documents, which poses a challenge for administrators. A mor...

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Compared 9% of the time

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Product Reports

Google Workspace

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Download IceWarp product report

Also Known As

G-Suite Enterprise, G-Suite, Google Apps for Business, G Suite Basic, G Suite Business, G-Suite Basic, G-Suite Business, Google Vault

No data available

Overview

Similar to G Suite, all Google Workspace plans provide a custom email for your business and include collaboration tools like Gmail, Calendar, Meet, Chat, Drive, Docs, Sheets, Slides, Forms, Sites, and more.

As we’ve evolved G Suite into a more integrated experience across our communication and collaboration tools, we’ve rebranded to Google Workspace to more accurately represent the product vision.

Google

IceWarp helps thousands of organizations streamline all areas of business communication and become more profitable by providing Mail Server complete with GroupWare, Calendaring and Document Management, accessible through an intuitive WebClient, simple to setup in WebAdmin. Customize with add-ons: spam and virus protection, Instant Messaging with video calls, mobile sync and more.

Sample Customers

There are over five million businesses that use Google Apps for Business worldwide. Some key customers include The Roche Group, National Geographic, American Red Cross, City of Los Angeles, Flight Centre, and Konica Minolta.

Marriott, Toyota, Sony, Wendy's, Canon

Google Workspace vs. IceWarp