Google Workspace vs IceWarp comparison

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Google Workspace

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Executive SummaryUpdated on Jul 13, 2025

Google Workspace and IceWarp compete in the cloud-based business solutions category. Google Workspace maintains an edge due to its broad adoption and integration capabilities.

Features: Google Workspace's strengths include scalability, integration with multiple platforms, and tools like Gmail, Google Drive, and Google Meet. It is secure and user-friendly, facilitating easy collaboration and management. IceWarp provides communication-focused solutions suitable for businesses needing customizable email and scheduling solutions. It is a cost-effective alternative that offers notable flexibility and team collaboration features.

Room for Improvement: Google Workspace can improve in areas like accidental logouts, storage limits, and better Outlook integration. More intuitive enterprise controls and an enhanced administrative interface would be beneficial. IceWarp could improve desktop application support and mobile integration. Enhancing security features and making the documentation more user-friendly, along with more responsive technical support, would be advantageous.

Ease of Deployment and Customer Service: Google Workspace excels in public cloud deployments with ease of use and flexibility. However, it needs better engagement in direct support. IceWarp offers varied deployment options, including on-premises and hybrid environments, with customer service that responds quickly via email. Users seek more comprehensive technical support channels.

Pricing and ROI: Google Workspace is often perceived as expensive due to its per-user licensing costs, with pricing options aimed at enterprise needs. IceWarp offers a competitive and flexible pricing structure, especially attractive to small-to-medium businesses. Both solutions improve productivity and efficiency, though Google Workspace is sometimes seen as less cost-effective.

To learn more, read our detailed Google Workspace vs. IceWarp Report (Updated: September 2025).

Google Workspace vs. IceWarp

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Helped 867,349 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Google Workspace

Ranking in Email Applications

1st

Average Rating

8.2

Reviews Sentiment

6.9

Number of Reviews

104

Ranking in other categories

Wireless Email (1st), Cloud Storage (8th), Content Collaboration Platforms (5th)

IceWarp

Ranking in Email Applications

7th

Average Rating

8.4

Reviews Sentiment

7.0

Number of Reviews

Ranking in other categories

No ranking in other categories

Mindshare comparison

As of September 2025, in the Email Applications category, the mindshare of Google Workspace is 20.6%, down from 24.3% compared to the previous year. The mindshare of IceWarp is 5.2%, down from 6.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Email Applications Market Share Distribution
Product	Market Share (%)
Google Workspace	20.6%
IceWarp	5.2%
Other	74.2%

Email Applications

Featured Reviews

Sunil-Nair

IT Manager at Universal Carpets & Rugs

Email collaboration and accessibility have improved team productivity

The valuable features include the email service, email updates, and Google Drive. People are given email access to Google Drive. The team can share manual files and work accordingly. They can access different teams from anywhere, collectively putting files, sharing them, and managing them. Additionally, the manufacturing product does not require any downgrades. It works fine and continuously for the last three or four years. Users can access their emails from anywhere in their browser without a laptop or can directly access from Gmail. This is helpful for salespeople.

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AvinashLotke

Delivery Head at Team Computers

Useful for collaboration and storage but improvement is needed in API integration

The solution has traditional SSL integration, SAML, and Federation Services. In its latest version, it added SAML integration. However, it needs to work on API integration, especially for dashboards or integration with SAP for log and data system management. It doesn't yet have the kind of API that Google and Microsoft provide for synchronizing users with Active Directory. I think IceWarp needs to improve in a few areas. They have two types of admin consoles - a web-based one and a remote one. I'd like to see these combined into a single web-based admin console. The log reading and information system also needs improvement. The current way of showing incoming and outgoing logs isn't very clear. For new users, it's hard to understand these logs, especially compared to Office 365 and other systems with easier-to-read logs. They should also add an export option to get all logs with a single click whenever we need them.

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"Only a few competitors can do precisely what Google Workspace does in terms of email management and calendar management through its Gmail and Google Calendar apps. It's a very seamless platform."

"The collaboration features are valuable."

"Users can work anywhere with an internet connection."

"Google Chat is the most valuable feature of the solution."

"It's certainly easier to meet. We have offices around the world and the ability to have a company meeting on Google Meet platform makes it a whole lot easier to actually have everybody virtually in one room at the same time."

"The valuable features of this solution are ease of use, performance is great, and collaboration. It is very easy to share and joins documents."

"The user interface is fantastic. It's also available for the individual person, so that's also a great thing about it."

"When it comes to email, Google has a very good anti-spam engine or solution. We get very less spams. We don't have to use an external anti-spam solution with this."

More Google Workspace pros

"IceWarp has multiple applications that are easy to use for many people."

"Its price is the most valuable. It is definitely one of the lowest price solutions."

"The TeamChat feature has been really good for our email management. It lets us collaborate, share files, and invite guests like Google Spaces or Microsoft Teams. I like the two-factor authentication for security. However, they need to improve their document collaboration tools, as their Word, Excel, and PowerPoint features are basic compared to Microsoft and Google."

"The groupware module is the most valuable feature."

"It's scalable and stable."

"The product is used very extensively in my company since we have around 1,500 users using it. Also, there is no requirement for any administrators to manage the product by the people who own the solution."

"An effective, functional, very good tool for controlling resources."

"It has great communication capabilities for team chatting and web conferences."

More IceWarp pros

Cons

"Scalability is not as good as we would like."

"There are 120 different products and Google is ready to copy their competitors and vice versa. Some of them work, and some of them don't. There are many newer tools with no-code environments which allow for a leaner self-owned system, where I'm not tied to paying hundreds and thousands of dollars a year to another company."

"We need more functionality with Google Sheets"

"Integration with Microsoft Outlook could be improved."

"It takes a long time to import the data from G Suite into another platform."

"Some concerns over security, but there are moves to address this and provide admin tools to secure content and adhere to data protection regulations."

"I am not a big fan of how Gmail organizes the mail. I find it complicated to see which mail from which users send at which date. Especially if there is a lot."

"The UI could be more graphic and sassy, but otherwise, it is quite functional."

More Google Workspace cons

"I would like to have a trial for mobile applications and more documentation similar to Google Drive with mobile applications."

"The solution should improve the mailing list feature. Google has a similar feature where you can automate sending files to different people in a sequence, but that feature is no longer available in the current version of IceWarp. Other features may also have been removed in the current version."

"The tool's configuration capabilities are not straightforward. Apart from that, if I want to archive emails into a vault so that they can be retrieved again later, the integration doesn't work, and IceWarp crashes."

"Support should be improved. Most of the time, the queries are not resolved within the SLA."

"Although it is not a tool, video conferencing should be scalable and operate in a professional and efficient way."

"With multiple databases for VOIP, chat and web IMAP, maintenance is cumbersome."

"The solution needs improvements in security, particularly regarding document management."

"The solution has traditional SSL integration, SAML, and Federation Services. In its latest version, it added SAML integration. However, it needs to work on API integration, especially for dashboards or integration with SAP for log and data system management. It doesn't yet have the kind of API that Google and Microsoft provide for synchronizing users with Active Directory."

More IceWarp cons

Pricing and Cost Advice

"I can't recall the exact pricing per user for Google Workspace, but I know it's not that expensive. I'm in a mid-sized company that's able to maintain and afford Google Workspace, so it has competitive pricing, and I would rate its price as four out of five."

"You pay for Google Workspace based on your usage and the apps you use, but in my case, it's free, but if I used it a lot more, I'd probably need to pay. 15GB is enough for me, but I see myself upgrading and paying the additional charges for more storage regularly."

"There are benefits that can provide a competitive advantage, e.g., improved productivity (with appropriate training), increased collaboration (with correct use of tools), flexible working - work from home or remote locations, easy to scale - fast onboarding of new employees, and ability to add and remove licenses, as required."

"We have purchased an annual subscription."

"We pay on yearly basis."

"The solution is expensive."

"It's low in cost as compared to Office 365. There is an annual licensing cost."

"Pricing is something concerning. We find the solution very expensive."

More Google Workspace pricing and cost advice

"Our licensing is on a yearly basis. There were no additional costs."

"Price-wise, it's a cheaper solution, without a doubt. Price is the reason we are still using the tool."

"I don't see any challenges for the Indian market. For example, 1 GB is available for around 399 INR, and 2 GB for 499 INR. They offer a range of plans, from basic to professional and enterprise, with multiple features. IceWarp's aggressive pricing is competitive compared to other market solutions like Zoho and Microsoft. One significant advantage is that IceWarp does not impose user capping like Google and Microsoft, which allows for substantial cost savings and flexibility in user conversion."

"I would rate the pricing and eight out of ten."

"There are various licensing plans available based on geographic zone."

"The solution is inexpensive which is its main benefit."

"Pricing and licensing is very competitive and in some cases, cheap."

"The license is based on the number of users."

More IceWarp pricing and cost advice

See which vendors are best for you

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Top Industries

By visitors reading reviews

Computer Software Company

14%

Educational Organization

10%

Comms Service Provider

Manufacturing Company

Computer Software Company

19%

Comms Service Provider

12%

Manufacturing Company

10%

Media Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	63
Midsize Enterprise	13
Large Enterprise	27

By reviewers
Company Size	Count
Small Business	12
Midsize Enterprise	4
Large Enterprise	5

Questions from the Community

What do you like most about Google Workspace?

Easy-to-build forms are allowing me to get feedback and information from my internal teams as well as from the customers very efficiently with the result data in structured manner.

What is your experience regarding pricing and costs for Google Workspace?

The pricing for Google Workspace is moderate. I would rate it a five out of ten, indicating it is neither cheap nor expensive. The current cost is approximately seven to ten euros per user per mont...

What needs improvement with Google Workspace?

I don't see many areas of Google Workspace that could be improved or enhanced because everything I have been using has been effective. Regarding the user interface, when calling a member in the org...

What do you like most about IceWarp?

It's scalable and stable.

What is your experience regarding pricing and costs for IceWarp?

IceWarp was very cost-effective, offering services at a significantly lower cost than Google, which was appealing for our organization.

What needs improvement with IceWarp?

The solution needs improvements in security, particularly regarding document management. Users currently have the rights to delete smart documents, which poses a challenge for administrators. A mor...

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Compared 32% of the time

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Compared 9% of the time

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Product Reports

Google Workspace

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Also Known As

G-Suite Enterprise, G-Suite, Google Apps for Business, G Suite Basic, G Suite Business, G-Suite Basic, G-Suite Business, Google Vault

No data available

Overview

Similar to G Suite, all Google Workspace plans provide a custom email for your business and include collaboration tools like Gmail, Calendar, Meet, Chat, Drive, Docs, Sheets, Slides, Forms, Sites, and more.

As we’ve evolved G Suite into a more integrated experience across our communication and collaboration tools, we’ve rebranded to Google Workspace to more accurately represent the product vision.

Google

IceWarp helps thousands of organizations streamline all areas of business communication and become more profitable by providing Mail Server complete with GroupWare, Calendaring and Document Management, accessible through an intuitive WebClient, simple to setup in WebAdmin. Customize with add-ons: spam and virus protection, Instant Messaging with video calls, mobile sync and more.

Sample Customers

There are over five million businesses that use Google Apps for Business worldwide. Some key customers include The Roche Group, National Geographic, American Red Cross, City of Los Angeles, Flight Centre, and Konica Minolta.

Marriott, Toyota, Sony, Wendy's, Canon

Google Workspace vs. IceWarp