Google Workspace vs IceWarp comparison

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Google Workspace

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Executive SummaryUpdated on Oct 19, 2025

Google Workspace and IceWarp compete in the collaboration and communication platform category. Google Workspace appears to have the upper hand due to its real-time collaboration and seamless integration with other Google services, although IceWarp offers a cost-effective solution with strong core communication tools.

Features: Google Workspace is renowned for its real-time collaboration features, allowing seamless teamwork on documents. Its dynamic email functions facilitate smooth communication, and its integration with services like BigQuery and Drive enhances functionality across Docs, Sheets, and Gmail. IceWarp stands out with its cost-effective communication capabilities, offering TeamChat for collaboration, an Outlook sync for email synchronization, and user-friendly web conferencing tools.

Room for Improvement: Google Workspace could enhance its project management solutions and improve Google Meet's file sharing and messaging capabilities. It also faces compatibility challenges with Microsoft products, especially Excel and PowerPoint. IceWarp needs better email delivery notifications, enhanced security options, and improved integration with third-party software. Strengthening mobile configurations and document collaboration tools would improve its competitive edge.

Ease of Deployment and Customer Service: Google Workspace relies on the public cloud for deployment, offering flexibility and scalability, though customer support may require users to utilize online resources for issue resolution. IceWarp provides on-premises, private, and hybrid cloud deployment options, granting businesses more control. However, its support sometimes lacks promptness and efficient escalation processes.

Pricing and ROI: Google Workspace is viewed as expensive due to its per-user pricing model, yet its extensive features often justify the cost for businesses needing a comprehensive suite. IceWarp is considerably more economical, with competitive pricing appealing to small and medium businesses focused on core collaboration needs. Both platforms deliver ROI through improved productivity; Google Workspace does so via its integrated cloud services, while IceWarp provides substantial cost savings, particularly in core communication-focused environments.

To learn more, read our detailed Google Workspace vs. IceWarp Report (Updated: November 2025).

Google Workspace vs. IceWarp

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Helped 873,665 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Google Workspace

Ranking in Email Applications

1st

Average Rating

8.2

Reviews Sentiment

6.7

Number of Reviews

105

Ranking in other categories

Wireless Email (1st), Cloud Storage (8th), Content Collaboration Platforms (4th)

IceWarp

Ranking in Email Applications

8th

Average Rating

8.4

Reviews Sentiment

7.0

Number of Reviews

Ranking in other categories

No ranking in other categories

Mindshare comparison

As of November 2025, in the Email Applications category, the mindshare of Google Workspace is 18.9%, down from 24.0% compared to the previous year. The mindshare of IceWarp is 5.2%, down from 5.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Email Applications Market Share Distribution
Product	Market Share (%)
Google Workspace	18.9%
IceWarp	5.2%
Other	75.9%

Email Applications

Featured Reviews

AnnaRomagnuolo

Assosiate Professor at Palazzo del Mediterraneo

Collaborative work with students has improved but storage limitations and support issues remain

We have Google Workspace, and we use it primarily for Drive to collect items. We categorize folders with topics and material either for students or for research. We use Google Doc to share documents, especially when we assign homework to be corrected for peer correction or classroom correction. With Teams and Microsoft, we use it for collective calls and exam supervision because we use video surveillance through camera with Teams. We use Teams for meetings and to share material with students. The ability to share documents with students and assign them things and correct them in real time has been beneficial. You can verify what they write, and they can contribute and cooperate to create a collective document, which is something that our society nowadays requires. The ability to cooperate, especially those who work with languages and those who work with writing, need to learn how to cooperate. There is co-editing and co-writing, all these sorts of things. I love the fact that I can easily have access to folders that I can categorize and where I can upload research material and teaching material.

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AvinashLotke

Delivery Head at Team Computers

Useful for collaboration and storage but improvement is needed in API integration

The solution has traditional SSL integration, SAML, and Federation Services. In its latest version, it added SAML integration. However, it needs to work on API integration, especially for dashboards or integration with SAP for log and data system management. It doesn't yet have the kind of API that Google and Microsoft provide for synchronizing users with Active Directory. I think IceWarp needs to improve in a few areas. They have two types of admin consoles - a web-based one and a remote one. I'd like to see these combined into a single web-based admin console. The log reading and information system also needs improvement. The current way of showing incoming and outgoing logs isn't very clear. For new users, it's hard to understand these logs, especially compared to Office 365 and other systems with easier-to-read logs. They should also add an export option to get all logs with a single click whenever we need them.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The valuable features include the email service, email updates, and Google Drive."

"The user interface is fantastic. It's also available for the individual person, so that's also a great thing about it."

"The real-time editing feature is valuable."

"In terms of email, I could probably do the same things with other programs, however, I find 90% of my usage is Gmail."

"The document sharing in which multiple people can work on the same document. To go along with that is the archiving of documents. If you mess up a document, it's easy to go get a previous version."

"It is quite a useful tool. It allows many people to work on a document. You can actually provide review comments and tag anybody to make the comment changes. You can also attach a document in Google Chat."

"Only a few competitors can do precisely what Google Workspace does in terms of email management and calendar management through its Gmail and Google Calendar apps. It's a very seamless platform."

"Users can work anywhere with an internet connection."

More Google Workspace pros

"The product is used very extensively in my company since we have around 1,500 users using it. Also, there is no requirement for any administrators to manage the product by the people who own the solution."

"It's scalable and stable."

"The TeamChat feature has been really good for our email management. It lets us collaborate, share files, and invite guests like Google Spaces or Microsoft Teams. I like the two-factor authentication for security. However, they need to improve their document collaboration tools, as their Word, Excel, and PowerPoint features are basic compared to Microsoft and Google."

"Its price is the most valuable. It is definitely one of the lowest price solutions."

"The solution's voice services work well for our company."

"The solution has a very good log-in to the UI when compared to other solutions."

"The solution is easy to manage and includes features such as smart documents and the archiving of user data."

"The most valuable feature of IceWarp is the chat rooms and file-sharing, they are useful. It is convenient that everything is in one place. You can easily share and collaborate documents, making the program's unity a significant advantage."

More IceWarp pros

Cons

"I found that there is no desktop application for this solution, and that's a major fault of this application."

"G Suite could offer something a little more solid in terms of chat — something that is a little more like Slack and integrates with everything. But, unfortunately, the chat is very basic there. It doesn't offer that many features and feels like it doesn't belong there."

"There are too many steps for sharing pictures."

"It takes a long time to import the data from G Suite into another platform."

"I am not a big fan of how Gmail organizes the mail. I find it complicated to see which mail from which users send at which date. Especially if there is a lot."

"Google Meet is a very good product, but it's not up to the mark if you compare it against other products like Zoom or Microsoft Teams."

"Some people complain that Google Mail is inflexible. It was advanced 10 years ago, but other solutions are cleaner and clearer."

"We've had difficulty using PowerPoint files in G Suite. PowerPoint has some functions that are not available in G Suite, so when you convert from PPTX to the Slides format, they don't work."

More Google Workspace cons

"The solution needs improvements in security, particularly regarding document management."

"It is difficult to disable user rights on the console so some users accidentally delete their documents or user details."

"Support should be improved. Most of the time, the queries are not resolved within the SLA."

"Although it is not a tool, video conferencing should be scalable and operate in a professional and efficient way."

"Although the documentation is extensive and in depth, you must familiarize yourself with it before taking full advantage of the product."

"With multiple databases for VOIP, chat and web IMAP, maintenance is cumbersome."

"The tool's configuration capabilities are not straightforward. Apart from that, if I want to archive emails into a vault so that they can be retrieved again later, the integration doesn't work, and IceWarp crashes."

"The exchange compatibility mode is rather limited. Their technical support can also be better. They only provide online support, and there should be some option for escalating."

More IceWarp cons

Pricing and Cost Advice

"There are benefits that can provide a competitive advantage, e.g., improved productivity (with appropriate training), increased collaboration (with correct use of tools), flexible working - work from home or remote locations, easy to scale - fast onboarding of new employees, and ability to add and remove licenses, as required."

"Pricing is something concerning. We find the solution very expensive."

"Licensing costs are on a yearly basis."

"It's about $8.30 up a user per month."

"G Suite and Microsoft Office 365 offer products with similar functionality at several different price points. Zoho offer a more extensive range of products and attempts to provide all the applications required to run most small and medium-sized businesses."

"You pay for Google Workspace based on your usage and the apps you use, but in my case, it's free, but if I used it a lot more, I'd probably need to pay. 15GB is enough for me, but I see myself upgrading and paying the additional charges for more storage regularly."

"It's cheaper to run a couple of users in a Google platform than what it would be with Microsoft Exchange."

"The overall cost is very reasonable when considering all of the security features that you are receiving. It is a bit more expensive than our local host and/or other hosting companies that are available on the market, but it is worth it."

More Google Workspace pricing and cost advice

"It is definitely one of the lowest price solutions."

"Price-wise, it's a cheaper solution, without a doubt. Price is the reason we are still using the tool."

"There are various licensing plans available based on geographic zone."

"Costs far less than other solutions."

"I would rate the pricing and eight out of ten."

"Pricing and licensing is very competitive and in some cases, cheap."

"Our licensing is on a yearly basis. There were no additional costs."

"The solution is priced well."

More IceWarp pricing and cost advice

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Top Industries

By visitors reading reviews

Computer Software Company

14%

Educational Organization

11%

Comms Service Provider

Manufacturing Company

Computer Software Company

19%

Manufacturing Company

12%

Comms Service Provider

11%

Retailer

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	64
Midsize Enterprise	14
Large Enterprise	27

By reviewers
Company Size	Count
Small Business	12
Midsize Enterprise	4
Large Enterprise	5

Questions from the Community

What do you like most about Google Workspace?

Easy-to-build forms are allowing me to get feedback and information from my internal teams as well as from the customers very efficiently with the result data in structured manner.

What is your experience regarding pricing and costs for Google Workspace?

The pricing for Google Workspace is moderate. I would rate it a five out of ten, indicating it is neither cheap nor expensive. The current cost is approximately seven to ten euros per user per mont...

What needs improvement with Google Workspace?

The only inconvenience is the fact that you have limited storage. After a while, you have to buy a surplus. It is not intuitive with Teams. It is hard to find categories and folders in Teams. I do ...

What do you like most about IceWarp?

It's scalable and stable.

What is your experience regarding pricing and costs for IceWarp?

IceWarp was very cost-effective, offering services at a significantly lower cost than Google, which was appealing for our organization.

What needs improvement with IceWarp?

The solution needs improvements in security, particularly regarding document management. Users currently have the rights to delete smart documents, which poses a challenge for administrators. A mor...

Amazon WorkMail vs Google Workspace

Comparisons

Compared 21% of the time

Office 365 vs Google Workspace

Compared 20% of the time

Microsoft Exchange Online vs Google Workspace

Compared 15% of the time

ProtonMail vs Google Workspace

Compared 9% of the time

Dropbox Business - Enterprise vs Google Workspace

Compared 3% of the time

More Google Workspace Competitors

Zoho Mail vs IceWarp

Compared 28% of the time

Microsoft Exchange vs IceWarp

Compared 12% of the time

Zimbra Collaboration vs IceWarp

Compared 11% of the time

Microsoft Exchange Online vs IceWarp

Compared 10% of the time

KerioConnect vs IceWarp

Compared 7% of the time

More IceWarp Competitors

Product Reports

Google Workspace

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Download IceWarp product report

Also Known As

G-Suite Enterprise, G-Suite, Google Apps for Business, G Suite Basic, G Suite Business, G-Suite Basic, G-Suite Business, Google Vault

No data available

Overview

Similar to G Suite, all Google Workspace plans provide a custom email for your business and include collaboration tools like Gmail, Calendar, Meet, Chat, Drive, Docs, Sheets, Slides, Forms, Sites, and more.

As we’ve evolved G Suite into a more integrated experience across our communication and collaboration tools, we’ve rebranded to Google Workspace to more accurately represent the product vision.

Google

IceWarp helps thousands of organizations streamline all areas of business communication and become more profitable by providing Mail Server complete with GroupWare, Calendaring and Document Management, accessible through an intuitive WebClient, simple to setup in WebAdmin. Customize with add-ons: spam and virus protection, Instant Messaging with video calls, mobile sync and more.

Sample Customers

There are over five million businesses that use Google Apps for Business worldwide. Some key customers include The Roche Group, National Geographic, American Red Cross, City of Los Angeles, Flight Centre, and Konica Minolta.

Marriott, Toyota, Sony, Wendy's, Canon

Google Workspace vs. IceWarp