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Epicor ERP pros and cons

Vendor: Epicor
3.7 out of 5

Pros & Cons summary

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Prominent pros & cons

PROS

Dashboards and Business Activity Query provide real-time results for faster decision-making.
Epicor ERP offers flexibility with inbuilt tools like alerts, business process management, and customization options.
It supports easy customization and implementation without advanced customization needs.
Epicor ERP is valued for its ease of use, powerful API, and comprehensive integration as a one-vendor solution.
Users benefit from its role in improving operational efficiency, productivity, and meaningful data usage.

CONS

A number of bugs in version 9.05 were only fixed in version 10.
Currently, Epicor ERP lacks a solid cloud offering.
In newer versions, tracing issues remain difficult to identify.
The main challenge with Epicor ERP is finding the right implementation partners, especially in Europe.
Epicor ERP cannot manage complex planning situations without considerable customization.
 

Epicor ERP Pros review quotes

it_user836322 - PeerSpot reviewer
Team Lead with 1-10 employees
Mar 15, 2018
Dashboards and Business Activity Query are very useful.
DG
CEO at a tech services company with 11-50 employees
Nov 3, 2021
There's good flexibility within the inbuilt tools such as alerts, business process management, dashboards, and screen customization.
CM
Consultant at a tech services company with 11-50 employees
Dec 24, 2021
Epicor ERP is very technical friendly, if you want to do any customization, it's very easy.
Learn what your peers think about Epicor ERP. Get advice and tips from experienced pros sharing their opinions. Updated: December 2025.
879,259 professionals have used our research since 2012.
CM
Consultant at Terawolk.com
Sep 26, 2022
The ability to deploy a generic implementation without advanced customization.
reviewer1951926 - PeerSpot reviewer
President at a consultancy with 11-50 employees
Nov 28, 2022
The most valuable features of Epicor ERP are ease of use, powerful API, and comprehensive integration. It is a one-vendor solution, where other vendors need other software systems from multiple vendors.
DK
Personal Consultant at a financial services firm with 51-200 employees
Jun 13, 2023
With Epicor, we can call a pitch between Epicor and the PLM database, which is a significant advantage.
WC
Processing Technology Manager at a manufacturing company with 11-50 employees
Sep 22, 2023
The product enables users to customize their dashboards and reports.
Seth Sunu - PeerSpot reviewer
Business Wac Application Support Lead at Equatorial Coca-Cola Bottling Company
Nov 6, 2023
Epicor ERP is an easy-to-use solution.
reviewer2517660 - PeerSpot reviewer
Consultant at a consultancy with 501-1,000 employees
Jul 26, 2024
I find the job management features of Epicor ERP most useful, especially for material planning. The ERP gives a perfect overview of many aspects. The scheduling is also helpful. It lets us see what we're planning and try different scenarios. For real-time analytics, I use it mostly for planning and "what if" scenarios.
TM
Owner at Numex BV
Aug 16, 2024
The solution is great for production planning because everything is out of the box. It smoothly handles the process from engineering to ERP, including version management and subcontracting. These features aren't in NetSuite.
 

Epicor ERP Cons review quotes

it_user836322 - PeerSpot reviewer
Team Lead with 1-10 employees
Mar 15, 2018
A number of bugs in 9.05 were only fixed in 10.
DG
CEO at a tech services company with 11-50 employees
Nov 3, 2021
Right now, it doesn't really have a good cloud story.
CM
Consultant at a tech services company with 11-50 employees
Dec 24, 2021
In the newer version of Epicor ERP, it's very difficult to find out that tracing.
Learn what your peers think about Epicor ERP. Get advice and tips from experienced pros sharing their opinions. Updated: December 2025.
879,259 professionals have used our research since 2012.
CM
Consultant at Terawolk.com
Sep 26, 2022
I would like to see a better reporting tool.
reviewer1951926 - PeerSpot reviewer
President at a consultancy with 11-50 employees
Nov 28, 2022
There's a new version of the solution that has some bugginess. They're cleaning that up. The user interface is an area that needs improvement and they're improving.
DK
Personal Consultant at a financial services firm with 51-200 employees
Jun 13, 2023
Epicor didn't care about user level and software applications. So, it's not so user-friendly for nontechnical people.
WC
Processing Technology Manager at a manufacturing company with 11-50 employees
Sep 22, 2023
The tool should provide a better user interface.
Seth Sunu - PeerSpot reviewer
Business Wac Application Support Lead at Equatorial Coca-Cola Bottling Company
Nov 6, 2023
There are some glitches in Epicor ERP.
reviewer2517660 - PeerSpot reviewer
Consultant at a consultancy with 501-1,000 employees
Jul 26, 2024
The UI is quite logical, but it needs time to train users because some functions are complex to understand. As for cons, some calculation logic is difficult to grasp and requires time to test and try out. Creating dashboards or reports needs some technical IT knowledge.
TM
Owner at Numex BV
Aug 16, 2024
The main challenge with implementing Epicor ERP is finding the right partners, especially in Europe.