Epicor ERP vs Microsoft Dynamics AX comparison

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Epicor Logo
3,909 views|1,871 comparisons
81% willing to recommend
Microsoft Logo
6,688 views|5,315 comparisons
86% willing to recommend
Comparison Buyer's Guide
Executive Summary

We performed a comparison between Epicor ERP and Microsoft Dynamics AX based on real PeerSpot user reviews.

Find out in this report how the two ERP solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.
To learn more, read our detailed Epicor ERP vs. Microsoft Dynamics AX Report (Updated: March 2024).
768,740 professionals have used our research since 2012.
Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"Epicor ERP is an easy-to-use solution.""Epicor ERP is very technical friendly, if you want to do any customization, it's very easy.""The product enables users to customize their dashboards and reports.""With Epicor, we can call a pitch between Epicor and the PLM database, which is a significant advantage.""The ability to deploy a generic implementation without advanced customization.""There's good flexibility within the inbuilt tools such as alerts, business process management, dashboards, and screen customization.""The most valuable features of Epicor ERP are ease of use, powerful API, and comprehensive integration. It is a one-vendor solution, where other vendors need other software systems from multiple vendors.""Dashboards and Business Activity Query are very useful."

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"We're using the solution for financial modules, specifically focusing on consolidation, financial configuration, management reporting for warehousing, sales. Most of the features of Microsoft Dynamics AX are good. The overall structure and functions are great. The solution is stable. The initial setup is straightforward.""It's scalable.""Support is really good.""The most valuable feature of Microsoft Dynamics AX is that it fulfills our requirements. We haven't had any issues with performance.""I like that it's a complete ERP solution from production level to branch level.""The most valuable feature for us is the manufacturing module. It addresses our product costing for tuna canning.""This solution's most valuable feature is its workflow for purchase orders and inventory.""According to user feedback, the product's most valuable features are modern web-based accessibility and user-friendly interface."

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Cons
"In the newer version of Epicor ERP, it's very difficult to find out that tracing.""The tool should provide a better user interface.""Epicor didn't care about user level and software applications. So, it's not so user-friendly for nontechnical people.""I would like to see a better reporting tool.""Right now, it doesn't really have a good cloud story.""There are some glitches in Epicor ERP.""There's a new version of the solution that has some bugginess. They're cleaning that up. The user interface is an area that needs improvement and they're improving.""A number of bugs in 9.05 were only fixed in 10."

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"The general speed of the solution needs improvement.""If I had to add something in the next release, it would probably be a mobile application for a sister application of Dynamics 365; not the ERP but the Dynamics 365 HR solution. It would definitely help if we could have Microsoft or a Microsoft partner introduce a mobile application for it.""Microsoft Dynamics AX should include more connectors for third-party integrations. It should also include more features that AI models can govern.""There is also slowness in database backup.""From a consultant's point of view, I recommend an enhancement in terms of detailed documentation for the products on the website.""It needs better financials and reporting from the system, not through Excel.""The integration could improve for the future.""The older version of Microsoft Dynamics AX that we are using is not as scalable as the newer version."

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Pricing and Cost Advice
  • "User support could be improved as well, as the consultant charges are very high."
  • "When comparing Epicor ERP to the other related products, the pricing, additional enhancements, as well as implementation, are better."
  • "We bought an on-premise version of the solution. The cloud version is different. I've looked into it, but it's very competitive on the low end of the market."
  • "The initial cost may be a bit high, but the maintenance cost is lower."
  • "Epicor ERP is an expensive solution."
  • More Epicor ERP Pricing and Cost Advice →

  • "Go for cloud implementation, if cost is critical."
  • "One client was looking at a $5M SAP proposal and we got AX in just under $2M, and they were very happy with it as they have several sister companies that face $500K SAP upgrades/maintenance seemingly annually."
  • "The pricing is expensive."
  • "It's too expensive for customers to take this on themselves. As partners, we will buy this on behalf of the customers and then charge this value for each project."
  • "It is $180 to $200 per user per month with a minimum of 20 users, which makes selling the product a bit difficult."
  • "I don't know how much this solution costs off the top of my head, but I know that the cloud and SaaS solutions are cheaper."
  • "It has a pay-as-you-go subscription."
  • "The initial investment cost goes up due to the hidden cost."
  • More Microsoft Dynamics AX Pricing and Cost Advice →

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    Questions from the Community
    Top Answer:There are some glitches in Epicor ERP. Epicor ERP should add some automations.
    Top Answer:We use Epicor ERP for our total business operation.
    Top Answer:The general speed of the solution needs improvement.
    Top Answer:The use case includes pretty much everything from finance to warehouse to production.
    Ranking
    17th
    out of 68 in ERP
    Views
    3,909
    Comparisons
    1,871
    Reviews
    4
    Average Words per Review
    354
    Rating
    8.3
    6th
    out of 68 in ERP
    Views
    6,688
    Comparisons
    5,315
    Reviews
    26
    Average Words per Review
    414
    Rating
    7.5
    Comparisons
    Also Known As
    Epicor SaaS ERP
    Dynamics AX, Axapta, MS Dynamics AX
    Learn More
    Overview

    Capture the true value of cloud ERP with Epicor Kinetic, a solution made with manufacturers, for manufacturers. An intuitive, configurable, and guided user experience with embedded learning helps you maximize your profitability with real-time business intelligence and built-in collaboration tools. Kinetic has the functionality you need to run a modern, future-ready business poised to capitalize on data, transform digitally, and innovate without limits. All the features you need to scale, compete, and attract top talent to your organization. Trust the manufacturing expertise of Epicor to gain the momentum and know-how you need to accelerate growth and innovation.

    Epicor Kinetic is distinguished by its increasingly broad focus on planning and managing all resources, both within and across locations and company boundaries. Power your business with a secure, tightly integrated ERP and embedded capabilities. This expanded scope is most strongly felt in the areas of Customer Relationship Management (CRM), Supply Chain Management (SCM), Advanced Planning and Scheduling (APS), Product Lifecycle Management (PLM), Advanced Manufacturing Execution System (MES), Quality Management System (QMS), Field Service Management (FSM), and Business Process Management (BPM) to name only a few. Manufacturers of all sizes have recognized the value of an integrated suite rather than trying to piece disparate solutions together.

    Microsoft Dynamics AX is an enterprise resource planning (ERP) solution designed to support the business processes of organizations in a wide range of industries, including manufacturing, retail, and professional services. The solution offers a comprehensive set of tools and features to support financial management, supply chain management, human resources management, and project management, among others.

    With Dynamics AX, organizations can manage their financial operations, including general ledger, accounts payable, accounts receivable, and cash management. It also offers tools for managing the supply chain, including inventory management, purchase order management, and sales order management. Dynamics AX also supports human resources management, including employee self-service, benefits administration, and payroll. Overall, it is a flexible and scalable platform for organizations of all sizes.

    Microsoft Dynamics AX Features

    Microsoft Dynamics AX has many valuable key features. Some of the most useful ones include:

    • Financial management: Microsoft Dynamics AX offers tools for managing financial operations, including general ledger, accounts payable, accounts receivable, and cash management.
    • Supply chain management: It supports the management of supply chain operations, including inventory management, purchase order management, and sales order management.
    • Human resources management: The human resources management feature includes tools for managing human resources operations, including employee self-service, benefits administration, and payroll.
    • Project management: Microsoft Dynamics AX has tools for managing projects, including project tracking, project billing, and resource management.
    • Manufacturing: The solution supports the management of manufacturing operations, including product configuration, production planning, and quality management.
    • Retail: Microsoft Dynamics AX offers tools for managing retail operations, including point of sale (POS), merchandising, and customer management.
    • Professional services: The solution’s professional services include project management, time and expense tracking, and billing.
    • Reporting and analytics: With Microsoft Dynamics AX, business intelligence and reporting capabilities help organizations gain insight into their operations and make data-driven decisions.


    Microsoft Dynamics AX Benefits

    There are many benefits to implementing Microsoft Dynamics AX. Some of the biggest advantages the solution offers include:

    • Comprehensive: Microsoft Dynamics AX integrates with other Microsoft solutions, such as Office 365 and Power Platform, to provide a comprehensive and integrated solution for business management.
    • Streamlined operations: The solution helps organizations streamline and automate their financial, supply chain, and human resources operations, improving efficiency and reducing manual effort.
    • Customization: Microsoft Dynamics AX is a highly customizable solution that can be tailored to meet the specific needs of a wide range of industries and organizations.

    Reviews from Real Users

    Microsoft Dynamics AX is a solution that stands out when compared to many of its competitors. Some of its major advantages are its UI functionality, flexibility, and cost-effectiveness.

    "The most valuable feature I've found is the UI functionality,” says Navnath B., Head IT and CIO at Mutual Automotive Pvt Ltd.

    Another PeerSpot reviewer, Timpa A., IT Manager at an energy/utilities company says he like the solution because "It is flexible and cost-effective."

    Shahzad I., ERP Project Manager & Managing Consultant at Liwa Education, Iranfava, explains, “It's good for retail businesses. It expands a lot and constantly brings on new features. It's got a lot of competitive features.”

    Sample Customers
    ConQuaestor, D & H Distributing, Sunny Queen, Mesa Associates, Britax Childcare, Ibema, Arafa, Sabo S.p.A.
    Top Industries
    VISITORS READING REVIEWS
    Manufacturing Company17%
    Computer Software Company9%
    Retailer8%
    Healthcare Company7%
    REVIEWERS
    Manufacturing Company33%
    Computer Software Company17%
    Retailer8%
    Financial Services Firm8%
    VISITORS READING REVIEWS
    Computer Software Company14%
    Manufacturing Company11%
    Retailer6%
    Educational Organization6%
    Company Size
    REVIEWERS
    Small Business82%
    Midsize Enterprise9%
    Large Enterprise9%
    VISITORS READING REVIEWS
    Small Business35%
    Midsize Enterprise19%
    Large Enterprise46%
    REVIEWERS
    Small Business46%
    Midsize Enterprise25%
    Large Enterprise29%
    VISITORS READING REVIEWS
    Small Business29%
    Midsize Enterprise16%
    Large Enterprise55%
    Buyer's Guide
    Epicor ERP vs. Microsoft Dynamics AX
    March 2024
    Find out what your peers are saying about Epicor ERP vs. Microsoft Dynamics AX and other solutions. Updated: March 2024.
    768,740 professionals have used our research since 2012.

    Epicor ERP is ranked 17th in ERP with 12 reviews while Microsoft Dynamics AX is ranked 6th in ERP with 51 reviews. Epicor ERP is rated 7.8, while Microsoft Dynamics AX is rated 7.6. The top reviewer of Epicor ERP writes "The product is flexible and easy to use, but the user interface must be improved". On the other hand, the top reviewer of Microsoft Dynamics AX writes "A stable product that offers excellent ROI and reliable technical support". Epicor ERP is most compared with Microsoft Dynamics 365 Business Central, SAP S/4HANA, Odoo and SAP Business One, whereas Microsoft Dynamics AX is most compared with SAP ERP, Microsoft Dynamics 365 Business Central, SAP S/4HANA, Oracle E-Business Suite and BST Global ERP. See our Epicor ERP vs. Microsoft Dynamics AX report.

    See our list of best ERP vendors.

    We monitor all ERP reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.