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Epicor ERP vs Microsoft Dynamics AX comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Nov 3, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Epicor ERP
Ranking in ERP
16th
Average Rating
7.8
Reviews Sentiment
7.1
Number of Reviews
16
Ranking in other categories
No ranking in other categories
Microsoft Dynamics AX
Ranking in ERP
4th
Average Rating
7.6
Reviews Sentiment
6.6
Number of Reviews
56
Ranking in other categories
Activity Based Costing Software (3rd)
 

Mindshare comparison

As of May 2025, in the ERP category, the mindshare of Epicor ERP is 3.7%, up from 2.4% compared to the previous year. The mindshare of Microsoft Dynamics AX is 6.3%, down from 6.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.
ERP
 

Featured Reviews

Bill Hart - PeerSpot reviewer
Improved quality and supply chain management has boosted stock control
We mainly use Epicor ERP for stock control The most significant features of Epicor ERP for our business process are quality control and supply chain management. AI and additional improvements could be made. I have been using Epicor ERP for more than seven months. The deployment was done…
SherifAnter - PeerSpot reviewer
The sales and distribution modules are robust, and reliable, and seldom encounter issues
In GP, there are certain features like financial reporting that aren't part of the core GP package. Users might need to install additional components for these features. For example, there's a reseller product called Management Reporter, but many users would prefer to have the reporting capabilities integrated within GP itself, rather than relying on external tools. The manufacturing module in GP is quite basic, and those who require more advanced manufacturing capabilities often turn to third-party modules or tools. Additionally, you might be aware that in 2028, GP is expected to reach its end of life. Microsoft has already ceased selling GP to new customers. It's essentially the same product, but this marks the final year for GP's availability.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The ability to deploy a generic implementation without advanced customization."
"The product enables users to customize their dashboards and reports."
"The solution is great for production planning because everything is out of the box. It smoothly handles the process from engineering to ERP, including version management and subcontracting. These features aren't in NetSuite."
"There's good flexibility within the inbuilt tools such as alerts, business process management, dashboards, and screen customization."
"Epicor ERP is an easy-to-use solution."
"The most valuable features of Epicor ERP are ease of use, powerful API, and comprehensive integration. It is a one-vendor solution, where other vendors need other software systems from multiple vendors."
"Real-time results make for faster decision making."
"The product is stable with a rating of ten."
"The performance is good."
"The most valuable feature of Microsoft Dynamics AX is its full integration with Excel, allowing for cut and paste functionality between Excel and the system."
"There's a moderate amount of scalability available."
"The product is easier to use and has more efficient workflow management features than other vendors."
"Almost all of the features that we use are efficient. Live master planning successfully handles all of our company's requirements."
"Technical support is very good."
"It is a scalable solution. Scalability-wise, I rate the solution a ten out of ten."
"The tool makes it easier to manage things."
 

Cons

"There's a new version of the solution that has some bugginess. They're cleaning that up. The user interface is an area that needs improvement and they're improving."
"A number of bugs in 9.05 were only fixed in 10."
"The tool should provide a better user interface."
"AI and additional improvements could be made."
"Epicor didn't care about user level and software applications. So, it's not so user-friendly for nontechnical people."
"There are some glitches in Epicor ERP."
"In the newer version of Epicor ERP, it's very difficult to find out that tracing."
"The UI is quite logical, but it needs time to train users because some functions are complex to understand. As for cons, some calculation logic is difficult to grasp and requires time to test and try out. Creating dashboards or reports needs some technical IT knowledge."
"Microsoft Dynamics AX can improve by having a more modern user interface. It should be more modular and dynamic. Additionally, the solution could be easier to connect with APIs with other technologies."
"From a consultant's point of view, I recommend an enhancement in terms of detailed documentation for the products on the website."
"Microsoft could provide more flexible hardware requirements that can scale with the volume of data being processed rather than providing only a minimum requirement."
"Microsoft Dynamics AX needs to improve its support and the developer experience. Developing and programming are more complex. Automation and integration with other apps should be simplified."
"The solution in general just needs a few quality improvements."
"There might be some features to support localizations that could be helpful to add."
"The support here in Turkey could be better. However, the international support is good."
"It is no longer supported from a security perspective, so it is not getting updated."
 

Pricing and Cost Advice

"When comparing Epicor ERP to the other related products, the pricing, additional enhancements, as well as implementation, are better."
"The initial cost may be a bit high, but the maintenance cost is lower."
"We bought an on-premise version of the solution. The cloud version is different. I've looked into it, but it's very competitive on the low end of the market."
"User support could be improved as well, as the consultant charges are very high."
"Pricing isn't a big problem for the solution - I haven't seen them lose deals because of it."
"Epicor ERP is an expensive solution."
"I purchased the license once, and there is a license with a partner that I pay for annually."
"The initial investment cost goes up due to the hidden cost."
"Go for cloud implementation, if cost is critical."
"Licensing is stable, and overall, the users are satisfied with it."
"The tool's licensing model is based on user subscription. The pricing needs to be reduced for the Indian and South Asian markets."
"There is an annual licensing cost for Microsoft Dynamics AX."
"It has a pay-as-you-go subscription."
"Microsoft Dynamics AX is not expensive."
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Top Industries

By visitors reading reviews
Manufacturing Company
19%
Computer Software Company
10%
Healthcare Company
8%
Construction Company
6%
Computer Software Company
14%
Manufacturing Company
11%
Financial Services Firm
6%
Retailer
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What is your experience regarding pricing and costs for Epicor ERP?
We are satisfied with the pricing and anticipate savings of seventeen percent across the organization. I am satisfied with the licensing cost.
What needs improvement with Epicor ERP?
AI and additional improvements could be made.
What is your primary use case for Epicor ERP?
We mainly use Epicor ERP ( /products/epicor-erp-reviews ) for stock control.
What needs improvement with Microsoft Dynamics AX?
Microsoft Dynamics AX has several areas that need improvement, particularly when compared to larger systems. It lacks the concept of month-end closing, which is essential for tight control over fin...
What is your primary use case for Microsoft Dynamics AX?
I primarily use Microsoft Dynamics AX ( /products/microsoft-dynamics-ax-reviews ) for the financial module, which includes the general ledger, account payable, account receivable, inventory, and pu...
 

Also Known As

Epicor SaaS ERP
Dynamics AX, Axapta, MS Dynamics AX
 

Overview

 

Sample Customers

Information Not Available
ConQuaestor, D & H Distributing, Sunny Queen, Mesa Associates, Britax Childcare, Ibema, Arafa, Sabo S.p.A.
Find out what your peers are saying about Epicor ERP vs. Microsoft Dynamics AX and other solutions. Updated: April 2025.
849,686 professionals have used our research since 2012.