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Epicor ERP vs JD Edwards EnterpriseOne comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Nov 3, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
5.6
Epicor ERP's ROI varies, enhancing efficiency and financial management for some, but providing no returns for others.
Sentiment score
5.6
Users report financial benefits from JD Edwards EnterpriseOne, citing stability, cost savings, and minimal resources needed for support.
It continued to make the company lean and more profitable by providing tools to manage business operations better, such as production scheduling, finance, and estimating products.
President at a consultancy with 11-50 employees
We have saved the equivalent of three or four man-days a week across the business.
Enterprise Software Professional at Accelalpha Inc.
With increased visibility, there is a substantial opportunity for return on investment.
Business Wac Application Support Lead at Equatorial Coca-Cola Bottling Company
Previously, there was significant development for customizations, but with JD Edwards EnterpriseOne, the necessary reports are readily available, reducing maintenance costs.
Director at Vertex Business Systems
 

Customer Service

Sentiment score
6.5
Epicor ERP support is average, with slow issue resolution and communication challenges, but accessible management is a positive aspect.
Sentiment score
4.6
JD Edwards EnterpriseOne's technical support is responsive and competent, but complex issues may require preparation and persistence for resolution.
Epicor's support is strong with extensive self-help options.
President at a consultancy with 11-50 employees
The issue with support is in terms of response time as well as quality.
IT Consultant at a tech services company with 51-200 employees
When issues are raised to customer support, they direct us to work with the partner.
Senior Manager - Group ICT at Gulf Aluminium Rolling Mill Co. B. S. C. (c)
They act quickly, and the partners stay up-to-date with the latest innovations.
Chief Financial and Operating Officer at Aicrem Square
Their support is expensive, and I don't think you're getting your bang for your buck.
Director of IT Applications at a manufacturing company with 1,001-5,000 employees
The technical support is a strong point, and I would rate it an eight on a scale of one to ten.
Director at Vertex Business Systems
 

Scalability Issues

Sentiment score
5.9
Epicor ERP suits small to mid-sized businesses but may need upgrades for larger, complex organizations and extensive operations.
Sentiment score
7.3
JD Edwards EnterpriseOne efficiently scales across businesses, ensuring reliable integration despite challenges, making it suitable for diverse industries.
Epicor ERP scales extremely well, allowing for multi-company and multi-plant operations.
President at a consultancy with 11-50 employees
If the organization is complex or large, Epicor ERP is not going to fit in.
IT Consultant at a tech services company with 51-200 employees
The system is adapting to our growing needs, but some requirements necessitate upgrading Epicor ERP to meet current needs, which represents an additional expense for us.
Business Wac Application Support Lead at Equatorial Coca-Cola Bottling Company
It is suitable for any business size, from retail to manufacturing, and can grow with any business.
Director at Vertex Business Systems
 

Stability Issues

Sentiment score
7.3
Epicor ERP's stability has improved in recent versions, though early versions and upgrades sometimes cause issues for users.
Sentiment score
7.6
JD Edwards EnterpriseOne is generally reliable with most users reporting high stability, especially with proper maintenance and updates.
Issues arise during upgrades and patch applications, leading to huge downtimes and temporary instability.
IT Consultant at a tech services company with 51-200 employees
Epicor ERP has experienced multiple crashes and performance drops multiple times.
Senior Manager - Group ICT at Gulf Aluminium Rolling Mill Co. B. S. C. (c)
JD Edwards EnterpriseOne is very stable.
Director at Vertex Business Systems
I rate the stability of JD Edwards EnterpriseOne as a seven out of ten.
Commercial Controller at IFS
 

Room For Improvement

Epicor ERP struggles with complex interfaces, inefficient modules, lacking international tools, and needs improvements in automation, support, and localization.
JD Edwards EnterpriseOne needs improvements in UI, reporting tools, cloud features, customization, and industry-specific functionalities for better usability.
There's extensive customization required for Epicor ERP, and the standard process is not suitable.
Senior Manager - Group ICT at Gulf Aluminium Rolling Mill Co. B. S. C. (c)
In the production planning area, Epicor ERP cannot handle complex planning situations, which for this organization became very complex, requiring a lot of customizations.
IT Consultant at a tech services company with 51-200 employees
The cost management and product costing should be enhanced, along with issues in the manufacturing process.
Business Wac Application Support Lead at Equatorial Coca-Cola Bottling Company
JD Edwards should consider implementing more user-friendly interfaces and downloads to aid end users.
Commercial Controller at IFS
There is room for improvement on the payroll side, as the solution is not very strong in this area.
Chief Financial and Operating Officer at Aicrem Square
I would like to see improvements in the analytical part of JD Edwards EnterpriseOne, specifically in the business intelligence aspect, to enhance its capabilities compared to bespoke solutions.
Director at Vertex Business Systems
 

Setup Cost

Epicor ERP costs $110,000 initially with $9,000 annually, offering flexible licensing but may face high setup costs and overruns.
JD Edwards EnterpriseOne offers competitive pricing with a perpetual license, ideal for medium to large enterprises, but can incur extra costs.
While the exact current licensing costs are confidential, it is approximately 50% of Oracle's cost.
Senior Manager - Group ICT at Gulf Aluminium Rolling Mill Co. B. S. C. (c)
We are satisfied with the pricing and anticipate savings of seventeen percent across the organization.
Enterprise Software Professional at Accelalpha Inc.
Epicor ERP is value-conscious in pricing, offering more compared to competitors.
President at a consultancy with 11-50 employees
JD Edwards EnterpriseOne is perceived as expensive compared to newer applications.
Director at Vertex Business Systems
Initially, JD Edwards EnterpriseOne was priced very high, and the licensing is very expensive.
Director of IT Applications at a manufacturing company with 1,001-5,000 employees
 

Valuable Features

Epicor ERP enhances operational efficiency with user-friendly customization, robust integration, real-time analytics, and comprehensive process management.
JD Edwards EnterpriseOne provides user-friendly, scalable ERP solutions with extensive integration, customization, and advanced data management for improved business processes.
The real-time analytics support decision-making by using dashboards to manage insights for roles throughout the company, including production, finance, sales, and purchasing.
President at a consultancy with 11-50 employees
The most significant features of Epicor ERP for our business process are quality control and supply chain management.
Enterprise Software Professional at Accelalpha Inc.
If you're doing a project management module, it is linked with finance. Unless finance is implemented, this module cannot be completed.
Senior Manager - Group ICT at Gulf Aluminium Rolling Mill Co. B. S. C. (c)
The integration between plant maintenance, stores, and financials is highly valued by my customers in the refinery business, as it allows for efficient maintenance processes and easily accessible financial information.
Director at Vertex Business Systems
JD Edwards EnterpriseOne manages multiple manufacturing modes in the same process effectively.
Chief Financial and Operating Officer at Aicrem Square
The multi-currency feature affects our global operations and helped us implement it across South Africa, Japan, Portugal, and South Korea.
Director of IT Applications at a manufacturing company with 1,001-5,000 employees
 

Categories and Ranking

Epicor ERP
Ranking in ERP
14th
Average Rating
7.4
Reviews Sentiment
6.0
Number of Reviews
19
Ranking in other categories
No ranking in other categories
JD Edwards EnterpriseOne
Ranking in ERP
10th
Average Rating
8.2
Reviews Sentiment
6.5
Number of Reviews
63
Ranking in other categories
Activity Based Costing Software (5th), Production Planning (1st), Demand Management (1st)
 

Mindshare comparison

As of December 2025, in the ERP category, the mindshare of Epicor ERP is 3.3%, up from 3.1% compared to the previous year. The mindshare of JD Edwards EnterpriseOne is 2.7%, down from 3.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
ERP Market Share Distribution
ProductMarket Share (%)
JD Edwards EnterpriseOne2.7%
Epicor ERP3.3%
Other94.0%
ERP
 

Featured Reviews

Khalid Jalal - PeerSpot reviewer
Senior Manager - Group ICT at Gulf Aluminium Rolling Mill Co. B. S. C. (c)
Requires extensive customization and fails to meet manufacturing needs
My overall experience with Epicor ERP is extremely bad. I just finished a call with the team, and the experience is really unsatisfactory. I will not recommend it to anyone. There's extensive customization required for Epicor ERP, and the standard process is not suitable. Though it is meant for manufacturing, it is not performing the manufacturing job effectively. Regarding the installation process, the implementation is not the problem as the installation is fine. The issue lies with configuration. Although it's supposed to be configurable, it requires customization for everything we need to do. When comparing to JD Edwards and in-house applications, a process that takes one minute in those systems takes ten minutes in Epicor ERP because users have to navigate through different screens constantly. If a user forgets to switch to one screen, the process remains incomplete, making end-user training extremely difficult. There's no automation and workflow feature that can be used without customization. Everything requires changes, making it similar to developing a new platform from scratch. Initially, we anticipated some benefits from using Epicor ERP, but based on the current outcome, it has been completely unsuccessful. The main issue is that everything requires customization rather than configuration. Unless they change their whole approach from customization to configuration, this product should not be used anywhere.
Euan Ellis - PeerSpot reviewer
Director of IT Applications at a manufacturing company with 1,001-5,000 employees
Has supported global operations through multi-currency and modular customization
Oracle's support is not that good for JD Edwards EnterpriseOne. Their support is expensive, and I don't think you're getting your bang for your buck. For the cloud product, they do give you support, but everything is online and you might not get somebody. I would give Oracle's support for JD Edwards EnterpriseOne about a 6.5 on a scale of one to 10.
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Top Industries

By visitors reading reviews
Manufacturing Company
20%
Computer Software Company
10%
Healthcare Company
9%
Comms Service Provider
5%
Outsourcing Company
17%
Manufacturing Company
13%
Computer Software Company
8%
Financial Services Firm
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business14
Midsize Enterprise4
Large Enterprise2
By reviewers
Company SizeCount
Small Business22
Midsize Enterprise12
Large Enterprise32
 

Questions from the Community

What is your experience regarding pricing and costs for Epicor ERP?
My experience with Epicor ERP pricing is that it is fairly priced, targeting more mid-size and small organizations. However, from that perspective, they are slightly higher priced, as some smaller ...
What needs improvement with Epicor ERP?
I see a few areas that can be improved. The localization is not good; for local taxes and statutory compliances, manual work is being done and other packages are being integrated for tax purposes. ...
What is your primary use case for Epicor ERP?
My clients are using Epicor ERP for all their operations. They are a mid-size or small-sized manufacturing company, and Epicor ERP covers finance, production, planning, and procurement functions ex...
What do you like most about JD Edwards EnterpriseOne?
The tool is valuable for its rich set of functionalities and stability. The solution is stable. The customer service and support is good.
What is your experience regarding pricing and costs for JD Edwards EnterpriseOne?
Initially, JD Edwards EnterpriseOne was priced very high, and the licensing is very expensive. I think Oracle has revised those prices. Competition has perhaps forced them to revise those pricing b...
What advice do you have for others considering JD Edwards EnterpriseOne?
I have experience with similar solutions and also this product, JD Edwards EnterpriseOne. I haven't worked with JD Edwards EnterpriseOne for the last 18 months, but I still know the product. I am f...
 

Also Known As

Epicor SaaS ERP
No data available
 

Overview

 

Sample Customers

Information Not Available
TechNova Imaging Systems (P) Ltd, Jordan Petroleum Refinery, Hosun Universal Co. Ltd., Grupo Corporativo Papelera SA de CV, Label Technology Inc., Uniwax S.A., Al Jaber Group, SOMAR Corporation, SICIM S.p.A.,
Find out what your peers are saying about Epicor ERP vs. JD Edwards EnterpriseOne and other solutions. Updated: December 2025.
879,259 professionals have used our research since 2012.