We performed a comparison between Epicor ERP and SAP ERP based on real PeerSpot user reviews.
Find out in this report how the two ERP solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."Epicor ERP is an easy-to-use solution."
"The ability to deploy a generic implementation without advanced customization."
"The product enables users to customize their dashboards and reports."
"There's good flexibility within the inbuilt tools such as alerts, business process management, dashboards, and screen customization."
"With Epicor, we can call a pitch between Epicor and the PLM database, which is a significant advantage."
"Real-time results make for faster decision making."
"Dashboards and Business Activity Query are very useful."
"The most valuable features of Epicor ERP are ease of use, powerful API, and comprehensive integration. It is a one-vendor solution, where other vendors need other software systems from multiple vendors."
"Good customization features."
"The payroll solution and the localization for advances are valuable."
"It is an integrated application, and it has been working really well. Earlier, there were different companies for different applications for manufacturing, finance controlling, logistics, and quality. It probably was the first fully integrated application. Whenever somebody is entering any data, for example, invoice data or ordering data, everyone with a right to see this data can see it in the system."
"SAP ERP has a good user interface with a lot of functionalities and good interface options."
"Their tech support is always good."
"The architecture of the solution overall is great. It's great for development, testing, and production. I've worked with solutions where the architecture wasn't as strong and it was a disaster."
"The solution has a lot of good integrated modules."
"The system can be integrated with other SAP functionalities - such as finance, production, sales, marketing, HR, et cetera, and can also be customized to become a model that's specifically designed for my business. That's the solution's most valuable aspect."
"A number of bugs in 9.05 were only fixed in 10."
"There are some glitches in Epicor ERP."
"In the newer version of Epicor ERP, it's very difficult to find out that tracing."
"There's a new version of the solution that has some bugginess. They're cleaning that up. The user interface is an area that needs improvement and they're improving."
"The tool should provide a better user interface."
"I would like to see a better reporting tool."
"Right now, it doesn't really have a good cloud story."
"Epicor didn't care about user level and software applications. So, it's not so user-friendly for nontechnical people."
"The reporting could be improved, such as the casework, production, and activity reports. Our consultants in a subsidiary enterprise have requested that we develop a new production report. They could also improve production, financial, and HR analysis."
"Functionality could be improved."
"The flexibility in using the software could improve. I am from a product background and I've been testing a lot of applications, for example, Informatics. The UI, features, and cloud version could improve."
"When evaluating the current version I am using now, the SAP GUI is old-style and needs to be replaced with something more modern and easy to use. However, the SAP GUI is very optimized for connection networks and is extremely good. Many people would like to have a WebGUI or something else to have access in a different way. Additionally, there could be some drag and drop functionality added because these features are normally in any website that this solution does not have."
"The problem with SAP is that whenever there is a modification, or if a new field needs to be added, they charge tens of thousands, hundreds, or even two hundred thousand dollars. That is not anything in which I am really interested. For instance, consider a single-use case. I have to enter the root causes for a certain operation or failure. That option does not exist anywhere in SAP, not in manufacturing, not in logistics, not in anything. It is completely missing. The root cause analysis is very common across industries, yet SAP does not offer this option. A line field or a metaparticle, for example, was delayed. If you have the choice to input the warehouse operator or if the person who submitted the document has the opportunity to enter, this has been postponed for N, X, Y, or Z reasons."
"Their support should be improved. Instead of giving a general solution, their consultants should first try to understand the problem and then resolve the same. They should properly investigate the issue before providing the solution."
"There is room for improvement in the integration of the solution, especially in the payroll area."
"SAP ERP could improve by having better integration with other platforms."
Epicor ERP is ranked 17th in ERP with 12 reviews while SAP ERP is ranked 1st in ERP with 100 reviews. Epicor ERP is rated 7.8, while SAP ERP is rated 8.2. The top reviewer of Epicor ERP writes "The product is flexible and easy to use, but the user interface must be improved". On the other hand, the top reviewer of SAP ERP writes "The amazing, robust framework with unlimited scalability earns its #1 status". Epicor ERP is most compared with Microsoft Dynamics 365 Business Central, SAP S/4HANA, Odoo, SAP Business One and NetSuite ERP, whereas SAP ERP is most compared with SAP S/4HANA, Microsoft Dynamics AX, Anaplan, SAP Business One and Infor M3. See our Epicor ERP vs. SAP ERP report.
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