We performed a comparison between Epicor ERP and Infor LN based on real PeerSpot user reviews.
Find out in this report how the two ERP solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The most valuable features of Epicor ERP are ease of use, powerful API, and comprehensive integration. It is a one-vendor solution, where other vendors need other software systems from multiple vendors."
"The ability to deploy a generic implementation without advanced customization."
"With Epicor, we can call a pitch between Epicor and the PLM database, which is a significant advantage."
"Real-time results make for faster decision making."
"Epicor ERP is very technical friendly, if you want to do any customization, it's very easy."
"The product enables users to customize their dashboards and reports."
"Dashboards and Business Activity Query are very useful."
"There's good flexibility within the inbuilt tools such as alerts, business process management, dashboards, and screen customization."
"The best feature of this solution, is that it provides businesses with a way to see information from across different process streams, in one place via dashboards."
"Material planning and predictive planning are both essential aspects."
"The most valuable feature is its ability to handle products with up to 2,500 components, making it valuable for streamlining complex business operations."
"The best thing about Infor LN is that you can use it for inter-company business and for international businesses, especially by mid-sized and big companies."
"The project module is the best that I've ever seen, and more than that, it's the company's flexibility to change. It means that in our company, Infor LN has the capability to support many kinds of industries."
"We have definitely seen a return on our investment with the product."
"The best feature of this solution is it comes as a complete bundle. The solution has effective project, document, and application management. Additionally, the collaboration is fantastic, it is well integrated, and can be customized."
"Most of them who use Infor LN have add-ons connected to ERP. It's either a supplier exchange, or they've got sales problems that are integrated with it."
"A number of bugs in 9.05 were only fixed in 10."
"The tool should provide a better user interface."
"Epicor didn't care about user level and software applications. So, it's not so user-friendly for nontechnical people."
"I would like to see a better reporting tool."
"In the newer version of Epicor ERP, it's very difficult to find out that tracing."
"Right now, it doesn't really have a good cloud story."
"There's a new version of the solution that has some bugginess. They're cleaning that up. The user interface is an area that needs improvement and they're improving."
"There are some glitches in Epicor ERP."
"Infor LN has customer support in India, but service could be improved. So, basically, they prioritize agreements, and the number of tickets closed within a certain timeframe, not necessarily the quality or resolution of the tickets themselves. They just open and close them, sometimes without even understanding the issue. That's the biggest problem."
"Regarding areas for improvement within the solution, I would say that the solution's asset management and quality management need attention."
"The training for Infor LN is not straightforward, so a non-specialist will need training before using it."
"The user interface needs to be improved."
"One area that could be improved in Omada Access Points is team communication."
"From a technical perspective, LN needs to work on customization and integration. It's fairly expensive for many clients to migrate from a customized private solution to the cloud. Infor needs to improve the cloud solution to make the migration from the on-prem customized solution faster and smoother. Otherwise, many clients will find it difficult or expensive to do."
"In general, the HR-related part of Infor LN doesn't work properly in Germany, making it an area that requires improvement."
"The interface can be difficult sometimes. I need to apply a bar code system, such as business intelligence and user interface tools. The user has to be a technician sometimes to use it."
Epicor ERP is ranked 17th in ERP with 12 reviews while Infor LN is ranked 8th in ERP with 24 reviews. Epicor ERP is rated 7.8, while Infor LN is rated 8.2. The top reviewer of Epicor ERP writes "The product is flexible and easy to use, but the user interface must be improved". On the other hand, the top reviewer of Infor LN writes "A flexible ERP with the best project module and excellent support". Epicor ERP is most compared with Microsoft Dynamics 365 Business Central, SAP S/4HANA, Odoo, SAP Business One and Epicor iScala, whereas Infor LN is most compared with SAP ERP, Infor M3, Infor LX, Infor CloudSuite Industrial and JD Edwards EnterpriseOne. See our Epicor ERP vs. Infor LN report.
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