Epicor ERP vs Infor M3 comparison

Epicor and Infor are both solutions in the ERP category. Epicor is ranked #13 with an average rating of 6.9, while Infor is ranked #12 with an average rating of 9.0. Epicor holds a 2.4% mindshare in ERP, compared to Infor’s 2.3% mindshare. Additionally, 83% of Epicor users are willing to recommend the solution, compared to 92% of Infor users who would recommend it.

Epicor ERP

Read 19 Epicor ERP reviews

3,971 Views
3,852 Comparison Views

83% willing to recommend

Infor M3

Read 15 Infor M3 reviews

3,815 Views
3,662 Comparison Views

92% willing to recommend

Epicor ERP

Infor M3

Comparison Buyer's Guide

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Executive SummaryUpdated on Nov 3, 2024

Infor M3 and Epicor ERP compete in the enterprise resource planning category. Data comparisons indicate that Infor M3 is favored for its industry-specific solutions, whereas Epicor ERP's feature richness presents better value for some businesses.

Features: Infor M3 provides robust multi-site management and is tailored for manufacturing and distribution industries. It excels in handling core functionalities, supply chain management, and offers tools compatible with various verticals. Epicor ERP offers extensive customization options, allowing businesses to tailor the system to their needs. It delivers ease of use, powerful API integration, and comprehensive reporting tools.

Room for Improvement: Infor M3 could benefit from simplified deployment processes and broader customization options. Enhancements in user training and interface updates could improve the user experience. A reduction in setup costs might broaden appeal. Epicor ERP might improve in terms of reducing reliance on multiple databases. Streamlining system updates and refining user interface design could enhance usability. Increasing native integration capabilities could provide further value.

Ease of Deployment and Customer Service: Infor M3 has a complex deployment process, which benefits from industry expertise and is supported by responsive customer service, appreciated for its industry knowledge. Epicor ERP offers a more streamlined deployment process with thorough customer support, often resulting in quicker onboarding and ease of implementation.

Pricing and ROI: Infor M3's higher setup costs are justified by its specialized approach to industry needs, with ROI realized over time through efficiency in complex operations. Epicor ERP, with a competitive pricing structure, promises quicker ROI due to its adaptability and feature usability, making it appealing to businesses seeking lower initial investment and flexibility.

To learn more, read our detailed Epicor ERP vs. Infor M3 Report (Updated: June 2026).

Buyer's Guide

Epicor ERP vs. Infor M3

June 2026

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Epicor ERP

Ranking in ERP

13th

Average Rating

7.4

Reviews Sentiment

6.0

Number of Reviews

Ranking in other categories

No ranking in other categories

Infor M3

Ranking in ERP

12th

Average Rating

8.2

Reviews Sentiment

6.3

Number of Reviews

Ranking in other categories

Activity Based Costing Software (8th)

Mindshare comparison

As of June 2026, in the ERP category, the mindshare of Epicor ERP is 2.4%, down from 3.6% compared to the previous year. The mindshare of Infor M3 is 2.3%, down from 4.9% compared to the previous year. It is calculated based on PeerSpot user engagement data.

ERP Mindshare Distribution
Product	Mindshare (%)
Infor M3	2.3%
Epicor ERP	2.4%
Other	95.3%

ERP

Featured Reviews

Seth Sunu

Business Wac Application Support Lead at Equatorial Coca-Cola Bottling Company

Automation reduces manual processes and enhances operational efficiency

Almost all the features are useful, from procurement to manufacturing, as they are interconnected and useful. The procurement process stands out particularly. We have been able to implement customizations to meet our approval processes, making it easier to get PO approvals and requests approved. Having multiple people approve before a PO is completed is streamlined, and the system is easy to customize and modify. The system has reduced many manual processes, and we have automated several processes in Epicor ERP, allowing bots to run some processes without manual intervention. The system has enhanced accuracy, especially when the base data is correct and automation can read the data properly. The accuracy is above 90%, and when errors occur, automation informs users quickly before posting items to the GL. Epicor ERP has harmonized our processes and provides significant visibility in reporting. The internal reports of Epicor ERP have been instrumental in strategic planning.

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Umesh D

Vice President, Delivery at Independent Computer Consulting Group, Incorporated

Maximized industry-specific process efficiency with rapid implementation

The best features of Infor M3 are the micro-vertical and industry ready-made solutions rather than generic solutions. They have ready-made solutions ready, so the implementation of the process discovery happens very fast. It won't take more than two months, and if the process is very simple and they adopt the standard, it may happen within five weeks, covering the implementation cycle which will finish within seven to eight months. Most of the time, it helps streamline business processes; maybe some processes such as unique subcontracting vary by continent or job work, which could be different due to legal compliance. Other than that, everything helps because the processes are very much streamlined. Everywhere you have a check and maker concept, there is a workflow, and all those things are there; document management is also very simple. You can drag and drop the reports. The workflow feature is very good and flexible, working with multi-level authorization and all those capabilities. Apart from that, the GUI interface screens are really good. Users can design their own workspace based on the roles, and there are roles-based security options, with many roles available that you need not define—you can just tweak them.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The most valuable features of Epicor ERP are ease of use, powerful API, and comprehensive integration. It is a one-vendor solution, where other vendors need other software systems from multiple vendors."

"Epicor ERP has harmonized our processes and provides significant visibility in reporting."

"The ability to deploy through a generic implementation with proper configuration."

"The product enables users to customize their dashboards and reports."

"It has helped control operations in our Storage and Distribution Center, including processes such as Product reception, Inventory, Quality and inspection management, Shipping, General ledger, and Invoicing."

"Epicor ERP is an easy-to-use solution."

"With Epicor, we can call a pitch between Epicor and the PLM database, which is a significant advantage."

"There's good flexibility within the inbuilt tools such as alerts, business process management, dashboards, and screen customization."

More Epicor ERP pros

"The most valuable feature of Infor M3 is the level of detail it has about the different manufacturing processes compared to other ERP solutions. Other ERP solutions provide the same level of integration as Infor M3, but Infor M3 specializes in several functions, such as planning and manufacturing."

"The user interface and user experience were good."

"The most valuable feature of this solution is the Infor GL tool that allows us to do our application support and development."

"Overall, I rate Infor M3 nine out of ten for a positive experience."

"Infor M3 has tailor-made packages for each and every industry."

"It's simple to use. You don't need any complex training to use it."

"M3 has several useful features for managing supply chains, production, and customer orders. It's an excellent system that helps me meet all my requirements for fixed costs."

"Infor M3 has ready-made processes, which provide the best workflows."

More Infor M3 pros

Cons

"I would like to see a better reporting tool; it is hard to use right now because it has a lot of customizations, and we are having issues pulling the reports."

"AI and additional improvements could be made."

"Right now, it doesn't really have a good cloud story."

"Epicor didn't care about user level and software applications. So, it's not so user-friendly for nontechnical people."

"Everything requires changes, making it similar to developing a new platform from scratch."

"The support rates at 50% because most of the time the support team needs to relearn the processes, especially when a new person is assigned."

"The UI is quite logical, but it needs time to train users because some functions are complex to understand. As for cons, some calculation logic is difficult to grasp and requires time to test and try out. Creating dashboards or reports needs some technical IT knowledge."

"Epicor doesn't really have a proper cloud solution there, although they claim they do."

More Epicor ERP cons

"An area for improvement in Infor M3 is training. There should be more training resources available for clients. Clients also find it challenging to get consultants or integrators for Infor M3. The product doesn't have enough resources in the market to help clients."

"It should be improved in terms of procurement of the supply chain and business intelligence analysis. We have the Infor BI tool, but it's more complex to use than, for example, Power Pivot or QlikView in the market."

"Infor should create one product to handle the whole business. At present, they make ERP systems for each type of business, and then sell additional features. I would like to have one system handing all organizations or all the business in deep ways and not have to buy additional features."

"Customer support from Infor is responsive and addresses issues, but the response time can be delayed, which sometimes leads me to explore private vendors."

"Sometimes, M3 alone cannot handle all the planning functionalities required by a customer. It has to be used along with industry-specific planning tools because M3 doesn't have all the features. However, no product can handle all the requirements of all the industries. There will be some shortcomings in all the products. Though this is an area for improvement, it is not a very serious shortfall or limitation. It can be covered by using third-party planning applications that integrate with Infor M3."

"The product's technical support has certain shortcomings. Sometimes, my company doesn't get a proper response from their end."

"From a technology perspective, this is an old solution making it harder to integrate and maintain."

"The solution must provide more learning documents."

More Infor M3 cons

Pricing and Cost Advice

"We bought an on-premise version of the solution. The cloud version is different. I've looked into it, but it's very competitive on the low end of the market."

"Epicor ERP is an expensive solution."

"When comparing Epicor ERP to the other related products, the pricing, additional enhancements, as well as implementation, are better."

"The initial cost may be a bit high, but the maintenance cost is lower."

"Pricing isn't a big problem for the solution - I haven't seen them lose deals because of it."

"User support could be improved as well, as the consultant charges are very high."

"I'm not part of the team that manages Infor M3 pricing, but it depends on the client, integration, ship-out, and training levels. You get the price from the solution provider, but it would be best to discuss it because nothing is set in stone regarding pricing."

"The tool’s licensing is yearly."

"Infor M3 is a tier-two product and is cheaper than tier-one products such as SAP and Oracle. However, it is more expensive than some other tier-two products. The licensing cost is dependent on the number of users. Also, if you purchase other tools from Infor as a package, then there may be other discounts offered."

"If you compare Infor M3 to SAP, Infor M3 is less expensive than SAP, but if you compare Infor M3 to Dynamics 365, Infor M3 is more expensive. It also depends on the model that you buy. It depends on whether you have the complete package or whether you have separate models."

"There is a yearly licensing cost. The price is based on the modules you need. There are several modules, such as HR module, accounting module, sales module, scheduling module, etc., and the price will vary depending on the number of modules you choose. The customers always say that it's very expensive. It can cost a lot of money if your organization is huge. It's not implemented in a lot of organizations in my country because it's too expensive."

"The cost is between $50 and $100 per user annually."

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Top Industries

By visitors reading reviews

Manufacturing Company

20%

Outsourcing Company

Computer Software Company

Healthcare Company

Manufacturing Company

14%

Computer Software Company

Comms Service Provider

Financial Services Firm

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	14
Midsize Enterprise	4
Large Enterprise	2

By reviewers
Company Size	Count
Small Business	6
Midsize Enterprise	5
Large Enterprise	3

Questions from the Community

What is your experience regarding pricing and costs for Epicor ERP?

My experience with Epicor ERP pricing is that it is fairly priced, targeting more mid-size and small organizations. However, from that perspective, they are slightly higher priced, as some smaller ...

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What needs improvement with Epicor ERP?

I see a few areas that can be improved. The localization is not good; for local taxes and statutory compliances, manual work is being done and other packages are being integrated for tax purposes. ...

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What is your primary use case for Epicor ERP?

My clients are using Epicor ERP for all their operations. They are a mid-size or small-sized manufacturing company, and Epicor ERP covers finance, production, planning, and procurement functions ex...

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What needs improvement with Infor M3?

Some customers expect more out-of-box reports, and in some areas, they should provide more reports. However, Infor has introduced a report tool so that key users or global champions can generate re...

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What is your primary use case for Infor M3?

Infor M3 is specifically dominant in fashion, food and beverages, and chemicals manufacturing; it works into micro-verticals. In food and beverage, it specializes in meat processing, confectionery,...

See all answers

What advice do you have for others considering Infor M3?

In Microsoft, it is easier to work due to its .NET technology and hybrid architecture, but Infor M3 is more structured, requiring in-depth knowledge of its rules and table names. I think they shoul...

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Product Reports

Buyer's Guide

Epicor ERP

June 2026

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Buyer's Guide

Infor M3

June 2026

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Also Known As

Epicor SaaS ERP

Infor Lawson M3, Lawson M3

Overview

Epicor ERP streamlines manufacturing management with effective production planning, process automation, and comprehensive integration, offering detailed reporting and real-time analytics.

Epicor ERP delivers ease of use with its powerful APIs and flexible customization options tailored for manufacturing needs. It efficiently manages finance, supply chain, production, planning, and procurement. Despite its complexity, especially in component interaction, and challenges with localization and support response times, Epicor ERP enhances production planning and process automation, ensuring accurate, visible reporting. It does require customization, but its capabilities in job management, quality control, and supply chain management are noteworthy, making it a preferred choice for mid-sized and small enterprises in manufacturing.

What are Epicor ERP's key features?

Ease of Use: Designed for simple navigation and operation.
Powerful APIs: Enables smooth integration with other applications.
Real-Time Analytics: Provides instant insights and data-driven decision-making.
Detailed Reporting: Offers comprehensive reports for various roles.
Customization Flexibility: Adapts to diverse manufacturing requirements.

What benefits should users look for?

Streamlined Operations: Integrates processes from finance to production.
Improved Decision-Making: Leverages real-time analytics and reporting.
Enhanced Planning: Optimizes production planning and scheduling.
Increased Efficiency: Automates processes and reduces errors.
Customizable Solutions: Tailors operations to specific manufacturing needs.

Epicor ERP finds application predominantly in manufacturing, focusing on operations management. Utilized across different versions and industries, including trading and distribution, it addresses finance, supply chain, and production challenges. Companies often need extensive customization, making it suited for mid-sized and small manufacturing enterprises.

Epicor

Infor M3 is a comprehensive ERP solution designed for ease of use and customization, supporting industries like manufacturing, food and beverages, and chemicals with robust functionalities in finance, supply chain, and manufacturing processes.

Infor M3 offers extensive capabilities in managing core business operations for finance, manufacturing, and supply chain management. It features ease of integration with third-party applications, an intuitive interface, and fast implementation using ready-made solutions. Its flexibility makes it suitable for industry-specific requirements, providing detailed insights into manufacturing with reliable data extraction and efficient bug fixes. Used widely in multinational manufacturing setups and distribution sectors across Europe and India, Infor M3 manages processes from invoicing to purchasing, ensuring streamlined business operations.

What are the key features of Infor M3?

Ease of Use: Simplifies operations with an intuitive design.
High Customization: Adjusts to specific business needs.
Integration: Compatible with third-party applications.
Finance Management: Comprehensive GL tool for accounting.
Supply Chain: Efficiently manages procurement and logistics.
Manufacturing Insights: Provides detailed process analytics.

What benefits should users look for when evaluating Infor M3?

Streamlined Implementation: Rapid deployment minimizes downtime.
Improved Business Intelligence: Data-driven decision support.
User-Friendly Design: Enhances operational efficiency.
Industry-Specific Adaptability: Suits diverse sectors.
Reliable Performance: Consistent bug fixes enhance functionality.

Infor M3 is particularly beneficial within manufacturing, food and beverage, and chemical industries for planning, procurement, and warehousing needs. Integrated with third-party tools, it is favored by multinational enterprises for tasks ranging from invoicing to purchasing, across regions such as Europe and India. Users often seek better integration, industry-standard features, and improved procurement and supply chain capabilities, alongside a demand for enhanced security measures and easier online documentation.

Infor

Sample Customers

Information Not Available

Grosfillex, High Five Sportswear, L_derach, OTK Group, PHS Group, Propper International, Red Wing Shoe Company, Reynolds Catering Supplies, Saudi Diesel, Sheetz, Zeppelin, Zodiac Aerospace

Buyer's Guide

Epicor ERP vs. Infor M3

June 2026

Free Report: Epicor ERP vs. Infor M3

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