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Epicor ERP vs Infor M3 comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Nov 3, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Epicor ERP
Ranking in ERP
14th
Average Rating
7.4
Reviews Sentiment
6.0
Number of Reviews
19
Ranking in other categories
No ranking in other categories
Infor M3
Ranking in ERP
12th
Average Rating
8.2
Reviews Sentiment
6.3
Number of Reviews
15
Ranking in other categories
Activity Based Costing Software (8th)
 

Mindshare comparison

As of December 2025, in the ERP category, the mindshare of Epicor ERP is 3.3%, up from 3.1% compared to the previous year. The mindshare of Infor M3 is 3.9%, down from 4.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.
ERP Market Share Distribution
ProductMarket Share (%)
Infor M33.9%
Epicor ERP3.3%
Other92.8%
ERP
 

Featured Reviews

Khalid Jalal - PeerSpot reviewer
Senior Manager - Group ICT at Gulf Aluminium Rolling Mill Co. B. S. C. (c)
Requires extensive customization and fails to meet manufacturing needs
My overall experience with Epicor ERP is extremely bad. I just finished a call with the team, and the experience is really unsatisfactory. I will not recommend it to anyone. There's extensive customization required for Epicor ERP, and the standard process is not suitable. Though it is meant for manufacturing, it is not performing the manufacturing job effectively. Regarding the installation process, the implementation is not the problem as the installation is fine. The issue lies with configuration. Although it's supposed to be configurable, it requires customization for everything we need to do. When comparing to JD Edwards and in-house applications, a process that takes one minute in those systems takes ten minutes in Epicor ERP because users have to navigate through different screens constantly. If a user forgets to switch to one screen, the process remains incomplete, making end-user training extremely difficult. There's no automation and workflow feature that can be used without customization. Everything requires changes, making it similar to developing a new platform from scratch. Initially, we anticipated some benefits from using Epicor ERP, but based on the current outcome, it has been completely unsuccessful. The main issue is that everything requires customization rather than configuration. Unless they change their whole approach from customization to configuration, this product should not be used anywhere.
UD
Vice President, Delivery at Independent Computer Consulting Group, Incorporated
Maximized industry-specific process efficiency with rapid implementation
The best features of Infor M3 are the micro-vertical and industry ready-made solutions rather than generic solutions. They have ready-made solutions ready, so the implementation of the process discovery happens very fast. It won't take more than two months, and if the process is very simple and they adopt the standard, it may happen within five weeks, covering the implementation cycle which will finish within seven to eight months. Most of the time, it helps streamline business processes; maybe some processes such as unique subcontracting vary by continent or job work, which could be different due to legal compliance. Other than that, everything helps because the processes are very much streamlined. Everywhere you have a check and maker concept, there is a workflow, and all those things are there; document management is also very simple. You can drag and drop the reports. The workflow feature is very good and flexible, working with multi-level authorization and all those capabilities. Apart from that, the GUI interface screens are really good. Users can design their own workspace based on the roles, and there are roles-based security options, with many roles available that you need not define—you can just tweak them.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Epicor ERP is an easy-to-use solution."
"Epicor ERP has harmonized our processes and provides significant visibility in reporting."
"The product is stable with a rating of ten."
"Real-time results make for faster decision making."
"The most valuable features of Epicor ERP are ease of use, powerful API, and comprehensive integration. It is a one-vendor solution, where other vendors need other software systems from multiple vendors."
"Epicor ERP paid for itself in the first year and a half, and continued to make the company lean and more profitable by providing tools to manage business operations better, such as production scheduling, finance, and estimating products."
"For the past two years, my focus has been fully on Epicor ERP, and there are many new features which we did not deploy in our platform."
"With Epicor, we can call a pitch between Epicor and the PLM database, which is a significant advantage."
"Infor M3 has several valuable features, including customer order management and integration capabilities with third-party applications like ION."
"Overall, I rate Infor M3 nine out of ten for a positive experience."
"The user interface and user experience were good."
"The most valuable feature is the ability to cover different types of activities, and the requirement for maintenance and data is very low."
"The most valuable feature of this solution is the Infor GL tool that allows us to do our application support and development."
"It's very stable, and it handles all types of industrial and manufacturing businesses in very good ways. I've found it to be easy."
"provides all modules, supply chain, HR - it's good for management."
"The most valuable feature of the solution is that it is highly customizable."
 

Cons

"Epicor ERP cannot handle complex planning situations, which for this organization became very complex, requiring a lot of customizations."
"There's a new version of the solution that has some bugginess. They're cleaning that up. The user interface is an area that needs improvement and they're improving."
"Epicor didn't care about user level and software applications. So, it's not so user-friendly for nontechnical people."
"The main challenge with implementing Epicor ERP is finding the right partners, especially in Europe."
"I would like to see a better reporting tool."
"AI and additional improvements could be made."
"A number of bugs in 9.05 were only fixed in 10."
"There are some glitches in Epicor ERP."
"The solution's technical support is an area with shortcomings that need improvement, especially the support for the product named M3 rather than the support offered by Infor as an organization."
"Here in Infor M3, you have certain limitations where the main components cannot be modified—you must work around or use bolt-ons."
"We can't make modifications to fit the client's requirements."
"The product's technical support has certain shortcomings. Sometimes, my company doesn't get a proper response from their end."
"Its initial setup was probably complex, but it is a very good system."
"Customer support from Infor is responsive and addresses issues, but the response time can be delayed, which sometimes leads me to explore private vendors."
"The solution must provide more learning documents."
"The implementation could be simplified, it's complex."
 

Pricing and Cost Advice

"When comparing Epicor ERP to the other related products, the pricing, additional enhancements, as well as implementation, are better."
"Epicor ERP is an expensive solution."
"The initial cost may be a bit high, but the maintenance cost is lower."
"User support could be improved as well, as the consultant charges are very high."
"Pricing isn't a big problem for the solution - I haven't seen them lose deals because of it."
"We bought an on-premise version of the solution. The cloud version is different. I've looked into it, but it's very competitive on the low end of the market."
"The tool’s licensing is yearly."
"There is a yearly licensing cost. The price is based on the modules you need. There are several modules, such as HR module, accounting module, sales module, scheduling module, etc., and the price will vary depending on the number of modules you choose. The customers always say that it's very expensive. It can cost a lot of money if your organization is huge. It's not implemented in a lot of organizations in my country because it's too expensive."
"Infor M3 is a tier-two product and is cheaper than tier-one products such as SAP and Oracle. However, it is more expensive than some other tier-two products. The licensing cost is dependent on the number of users. Also, if you purchase other tools from Infor as a package, then there may be other discounts offered."
"I'm not part of the team that manages Infor M3 pricing, but it depends on the client, integration, ship-out, and training levels. You get the price from the solution provider, but it would be best to discuss it because nothing is set in stone regarding pricing."
"If you compare Infor M3 to SAP, Infor M3 is less expensive than SAP, but if you compare Infor M3 to Dynamics 365, Infor M3 is more expensive. It also depends on the model that you buy. It depends on whether you have the complete package or whether you have separate models."
"The cost is between $50 and $100 per user annually."
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Top Industries

By visitors reading reviews
Manufacturing Company
20%
Computer Software Company
10%
Healthcare Company
9%
Comms Service Provider
5%
Manufacturing Company
14%
Computer Software Company
10%
Retailer
7%
Comms Service Provider
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business14
Midsize Enterprise4
Large Enterprise2
By reviewers
Company SizeCount
Small Business6
Midsize Enterprise5
Large Enterprise3
 

Questions from the Community

What is your experience regarding pricing and costs for Epicor ERP?
My experience with Epicor ERP pricing is that it is fairly priced, targeting more mid-size and small organizations. However, from that perspective, they are slightly higher priced, as some smaller ...
What needs improvement with Epicor ERP?
I see a few areas that can be improved. The localization is not good; for local taxes and statutory compliances, manual work is being done and other packages are being integrated for tax purposes. ...
What is your primary use case for Epicor ERP?
My clients are using Epicor ERP for all their operations. They are a mid-size or small-sized manufacturing company, and Epicor ERP covers finance, production, planning, and procurement functions ex...
What do you like most about Infor M3?
The product's initial setup phase is easy.
What needs improvement with Infor M3?
Some customers expect more out-of-box reports, and in some areas, they should provide more reports. However, Infor has introduced a report tool so that key users or global champions can generate re...
What is your primary use case for Infor M3?
Infor M3 is specifically dominant in fashion, food and beverages, and chemicals manufacturing; it works into micro-verticals. In food and beverage, it specializes in meat processing, confectionery,...
 

Comparisons

 

Also Known As

Epicor SaaS ERP
Infor Lawson M3, Lawson M3
 

Overview

 

Sample Customers

Information Not Available
Grosfillex, High Five Sportswear, L_derach, OTK Group, PHS Group, Propper International, Red Wing Shoe Company, Reynolds Catering Supplies, Saudi Diesel, Sheetz, Zeppelin, Zodiac Aerospace
Find out what your peers are saying about Epicor ERP vs. Infor M3 and other solutions. Updated: December 2025.
879,259 professionals have used our research since 2012.