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Epicor ERP vs Oracle E-Business Suite comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Nov 3, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
5.6
Epicor ERP's ROI varies, enhancing efficiency and financial management for some, but providing no returns for others.
Sentiment score
6.9
Oracle E-Business Suite enhances productivity and efficiency, reduces costs, and often recovers investment within two years.
It continued to make the company lean and more profitable by providing tools to manage business operations better, such as production scheduling, finance, and estimating products.
President at a consultancy with 11-50 employees
We have saved the equivalent of three or four man-days a week across the business.
Enterprise Software Professional at Accelalpha Inc.
With increased visibility, there is a substantial opportunity for return on investment.
Business Wac Application Support Lead at Equatorial Coca-Cola Bottling Company
I have definitely seen ROI from Oracle E-Business Suite in terms of cost savings and time savings.
Head Of Information Technology at SAISOFT
 

Customer Service

Sentiment score
6.5
Epicor ERP support is average, with slow issue resolution and communication challenges, but accessible management is a positive aspect.
Sentiment score
4.4
Oracle E-Business Suite support receives mixed reviews, with varying technical help quality and concerns over response times and issue resolution.
Epicor's support is strong with extensive self-help options.
President at a consultancy with 11-50 employees
The issue with support is in terms of response time as well as quality.
IT Consultant at a tech services company with 51-200 employees
When issues are raised to customer support, they direct us to work with the partner.
Senior Manager - Group ICT at Gulf Aluminium Rolling Mill Co. B. S. C. (c)
Reporting bugs and getting feedback, as well as having engineers work on issues, was very transactional.
Executive Director, Decision Support at Community Health Network
I have communicated with the technical support of Oracle E-Business Suite through our local vendor who connects with us weekly to diagnose our ERP system and provide us with quick solutions for stability management.
Incharge Corporate Accounts & ERP System at General Pharmaceuticals Limited.
 

Scalability Issues

Sentiment score
5.9
Epicor ERP suits small to mid-sized businesses but may need upgrades for larger, complex organizations and extensive operations.
Sentiment score
7.5
Oracle E-Business Suite offers scalability for all business sizes, despite some licensing and customization challenges.
Epicor ERP scales extremely well, allowing for multi-company and multi-plant operations.
President at a consultancy with 11-50 employees
If the organization is complex or large, Epicor ERP is not going to fit in.
IT Consultant at a tech services company with 51-200 employees
The system is adapting to our growing needs, but some requirements necessitate upgrading Epicor ERP to meet current needs, which represents an additional expense for us.
Business Wac Application Support Lead at Equatorial Coca-Cola Bottling Company
I find Oracle to be much better than other ERPs like SAP or IFS, being easier and more comfortable for everyone.
Incharge Corporate Accounts & ERP System at General Pharmaceuticals Limited.
I would say it's fairly easy to scale.
Executive Director, Decision Support at Community Health Network
The solution has good scalability, which I would rate around eight out of ten.
Head Of Information Technology at SAISOFT
 

Stability Issues

Sentiment score
7.3
Epicor ERP's stability has improved in recent versions, though early versions and upgrades sometimes cause issues for users.
Sentiment score
7.4
Oracle E-Business Suite is stable, with performance issues usually infrastructure-related; timely updates and customizations enhance reliability.
Issues arise during upgrades and patch applications, leading to huge downtimes and temporary instability.
IT Consultant at a tech services company with 51-200 employees
Epicor ERP has experienced multiple crashes and performance drops multiple times.
Senior Manager - Group ICT at Gulf Aluminium Rolling Mill Co. B. S. C. (c)
The system is very stable.
Executive Director, Decision Support at Community Health Network
I assess that Oracle E-Business Suite is stable and reliable, as our full server is in our control, making it totally secure for our organization because it is not cloud-based.
Incharge Corporate Accounts & ERP System at General Pharmaceuticals Limited.
 

Room For Improvement

Epicor ERP struggles with complex interfaces, inefficient modules, lacking international tools, and needs improvements in automation, support, and localization.
Oracle E-Business Suite struggles with user complexity, high costs, outdated tech, and demands for better integration and mobile features.
There's extensive customization required for Epicor ERP, and the standard process is not suitable.
Senior Manager - Group ICT at Gulf Aluminium Rolling Mill Co. B. S. C. (c)
In the production planning area, Epicor ERP cannot handle complex planning situations, which for this organization became very complex, requiring a lot of customizations.
IT Consultant at a tech services company with 51-200 employees
The cost management and product costing should be enhanced, along with issues in the manufacturing process.
Business Wac Application Support Lead at Equatorial Coca-Cola Bottling Company
I should be able to customize the screen or application without needing technical support.
Data Engineer at Systems Limited
We are moving to the cloud and are looking at the cloud version of it for the cost of ownership and a more modernized integrated platform.
Executive Director, Decision Support at Community Health Network
While Oracle has introduced the command center and ECC dashboard, the ECC still has very limited features and functionality.
Oracle Practice Lead GGC Countries at Jaffer Business Systems
 

Setup Cost

Epicor ERP costs $110,000 initially with $9,000 annually, offering flexible licensing but may face high setup costs and overruns.
Oracle E-Business Suite is costly and complex, with significant expenses, discounts available year-end, and careful negotiation required.
While the exact current licensing costs are confidential, it is approximately 50% of Oracle's cost.
Senior Manager - Group ICT at Gulf Aluminium Rolling Mill Co. B. S. C. (c)
We are satisfied with the pricing and anticipate savings of seventeen percent across the organization.
Enterprise Software Professional at Accelalpha Inc.
Epicor ERP is value-conscious in pricing, offering more compared to competitors.
President at a consultancy with 11-50 employees
Oracle pricing is comparatively high to other vendors.
Data Engineer at Systems Limited
Each license costs a significant amount.
Head Of Information Technology at SAISOFT
I find the pricing is not ideal for a smaller organization right now.
Incharge Corporate Accounts & ERP System at General Pharmaceuticals Limited.
 

Valuable Features

Epicor ERP enhances operational efficiency with user-friendly customization, robust integration, real-time analytics, and comprehensive process management.
Oracle E-Business Suite enables seamless data flow and management across modules, offering customization, reporting, and global functionality for enterprises.
The real-time analytics support decision-making by using dashboards to manage insights for roles throughout the company, including production, finance, sales, and purchasing.
President at a consultancy with 11-50 employees
The most significant features of Epicor ERP for our business process are quality control and supply chain management.
Enterprise Software Professional at Accelalpha Inc.
If you're doing a project management module, it is linked with finance. Unless finance is implemented, this module cannot be completed.
Senior Manager - Group ICT at Gulf Aluminium Rolling Mill Co. B. S. C. (c)
Oracle E-Business Suite provides standard APIs for integrating with custom applications.
Data Engineer at Systems Limited
As a core user of both Oracle and IFS ERP, I can visit all the modules at the same time. This helps me synchronize all the data across all modules, enabling me to show management how the organization works, how each module functions, and how people can get the information they need from the right sources.
Incharge Corporate Accounts & ERP System at General Pharmaceuticals Limited.
It allows us to normalize all of our systems into a single database.
Executive Director, Decision Support at Community Health Network
 

Categories and Ranking

Epicor ERP
Ranking in ERP
13th
Average Rating
7.4
Reviews Sentiment
6.0
Number of Reviews
19
Ranking in other categories
No ranking in other categories
Oracle E-Business Suite
Ranking in ERP
4th
Average Rating
7.8
Reviews Sentiment
6.8
Number of Reviews
156
Ranking in other categories
Field Service Management (1st), Activity Based Costing Software (2nd), Benefits Administration (6th), Enterprise Resource Planning for Manufacturing (1st), Product Configuration and Quoting (2nd)
 

Mindshare comparison

As of January 2026, in the ERP category, the mindshare of Epicor ERP is 3.1%, down from 3.2% compared to the previous year. The mindshare of Oracle E-Business Suite is 4.0%, down from 4.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.
ERP Market Share Distribution
ProductMarket Share (%)
Oracle E-Business Suite4.0%
Epicor ERP3.1%
Other92.9%
ERP
 

Featured Reviews

Khalid Jalal - PeerSpot reviewer
Senior Manager - Group ICT at Gulf Aluminium Rolling Mill Co. B. S. C. (c)
Requires extensive customization and fails to meet manufacturing needs
My overall experience with Epicor ERP is extremely bad. I just finished a call with the team, and the experience is really unsatisfactory. I will not recommend it to anyone. There's extensive customization required for Epicor ERP, and the standard process is not suitable. Though it is meant for manufacturing, it is not performing the manufacturing job effectively. Regarding the installation process, the implementation is not the problem as the installation is fine. The issue lies with configuration. Although it's supposed to be configurable, it requires customization for everything we need to do. When comparing to JD Edwards and in-house applications, a process that takes one minute in those systems takes ten minutes in Epicor ERP because users have to navigate through different screens constantly. If a user forgets to switch to one screen, the process remains incomplete, making end-user training extremely difficult. There's no automation and workflow feature that can be used without customization. Everything requires changes, making it similar to developing a new platform from scratch. Initially, we anticipated some benefits from using Epicor ERP, but based on the current outcome, it has been completely unsuccessful. The main issue is that everything requires customization rather than configuration. Unless they change their whole approach from customization to configuration, this product should not be used anywhere.
Md. Mazharul Islam - PeerSpot reviewer
Incharge Corporate Accounts & ERP System at General Pharmaceuticals Limited.
Has connected financial data across departments and improved future cash flow planning
I would like to improve the integration with other solutions, as I need everything integrated, like the HR module, purchase module, SCM, production, and engineering. Each and every module should be connected to the finance module, and I think Oracle provides the right solution. Also, SAP, IFS, or Microsoft Dynamics 365 offer some solutions, but I am not as happy with them as I am with Oracle. I believe that Oracle E-Business Suite could improve by transitioning from Java-based scripts in our system to a web-based environment. While Oracle already has JD Edwards available in web-based format, I think it needs to be smoother for optimization and presentation in the future. In comparison, IFS is fully web-based, and all applications are sufficiently good and user-friendly. We are developing and trying to improve to a web-based setup, but it is currently too costly.
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Top Industries

By visitors reading reviews
Manufacturing Company
20%
Computer Software Company
10%
Healthcare Company
8%
University
5%
Manufacturing Company
9%
Computer Software Company
9%
University
7%
Financial Services Firm
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business14
Midsize Enterprise4
Large Enterprise2
By reviewers
Company SizeCount
Small Business43
Midsize Enterprise33
Large Enterprise113
 

Questions from the Community

What is your experience regarding pricing and costs for Epicor ERP?
My experience with Epicor ERP pricing is that it is fairly priced, targeting more mid-size and small organizations. However, from that perspective, they are slightly higher priced, as some smaller ...
What needs improvement with Epicor ERP?
I see a few areas that can be improved. The localization is not good; for local taxes and statutory compliances, manual work is being done and other packages are being integrated for tax purposes. ...
What is your primary use case for Epicor ERP?
My clients are using Epicor ERP for all their operations. They are a mid-size or small-sized manufacturing company, and Epicor ERP covers finance, production, planning, and procurement functions ex...
What do you like most about Oracle E-Business Suite?
It was very easy to integrate the product into our existing infrastructure.
What is your experience regarding pricing and costs for Oracle E-Business Suite?
I find the pricing is not ideal for a smaller organization right now.
What needs improvement with Oracle E-Business Suite?
I would like to improve the integration with other solutions, as I need everything integrated, like the HR module, purchase module, SCM, production, and engineering. Each and every module should be...
 

Also Known As

Epicor SaaS ERP
Oracle EBS, OEBS
 

Overview

 

Sample Customers

Information Not Available
Colab, Portobello, Saudi Telecom Company, DG Khan Cement, Dubai Holding
Find out what your peers are saying about Epicor ERP vs. Oracle E-Business Suite and other solutions. Updated: December 2025.
880,315 professionals have used our research since 2012.