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Epicor ERP vs Microsoft Dynamics GP comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Nov 3, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Epicor ERP
Ranking in ERP
10th
Average Rating
7.4
Reviews Sentiment
6.0
Number of Reviews
19
Ranking in other categories
No ranking in other categories
Microsoft Dynamics GP
Ranking in ERP
18th
Average Rating
7.8
Reviews Sentiment
6.4
Number of Reviews
25
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of November 2026, in the ERP category, the mindshare of Epicor ERP is 2.3%, down from 3.3% compared to the previous year. The mindshare of Microsoft Dynamics GP is 1.3%, up from 1.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.
ERP Mindshare Distribution
ProductMindshare (%)
Epicor ERP2.3%
Microsoft Dynamics GP1.3%
Other96.4%
ERP
 

Featured Reviews

reviewer2758776 - PeerSpot reviewer
IT Consultant at a tech services company with 51-200 employees
Improves operational efficiency and data discipline but struggles with localization and complex planning
I see a few areas that can be improved. The localization is not good; for local taxes and statutory compliances, manual work is being done and other packages are being integrated for tax purposes. From the localization perspective, there is quite a good amount of work to be done. In the production planning area, Epicor ERP cannot handle complex planning situations, which for this organization became very complex, requiring a lot of customizations. Analytics are not being used, and the standard reports are not that great, so management reports are being built independently. Technical support from Epicor ERP could be better. The issue with support is in terms of response time as well as quality.
reviewer2723988 - PeerSpot reviewer
Executive Director, Digital & Technology at a tech consulting company with 5,001-10,000 employees
Integration and flexibility deliver outstanding business experiences with innovative platforms enhancements
Scale is a primary concern. If the product vision continues to serve small and mid-cap companies, they need to continue incorporating features into the out-of-the-box solution because small-caps typically lack budget for in-house IT organizations to customize and maintain systems. If they want to expand beyond mid-cap and enter the large-cap market, they need to consider balance and provide more customizability. This includes extending process flows through more APIs and building a more modular architecture with granular backend exposed via API. The process layer should allow clients to customize while invoking back-office APIs. The general perception positions Microsoft Dynamics GP in the middle of the market. Systems such as NetSuite and ServiceNow occupy the lower category, providing narrow use cases. Microsoft Dynamics GP offers more breadth and out-of-the-box capabilities at a slightly higher price point. At the top end, SAP, Oracle, and Salesforce offer extensive customizability at a premium price, suitable for large organizations with multiple transactions and customers. Microsoft Dynamics GP currently occupies a favorable position in the middle segment with limited competition.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The most valuable features of Epicor ERP are ease of use, powerful API, and comprehensive integration. It is a one-vendor solution, where other vendors need other software systems from multiple vendors."
"In terms of manufacturing and in terms of the configuring of the product to meet a variety of different types of manufacturing requirements, the product works well."
"Dashboards and Business Activity Query are very useful."
"The positive impacts I see from Epicor ERP include operational efficiency and productivity improvement; these are the two major things, and the major benefit is the data discipline and the usage of data in a meaningful way."
"I find the job management features of Epicor ERP most useful, especially for material planning. The ERP gives a perfect overview of many aspects. The scheduling is also helpful. It lets us see what we're planning and try different scenarios. For real-time analytics, I use it mostly for planning and "what if" scenarios."
"The product enables users to customize their dashboards and reports."
"Easy to use Great functionality Everyone can track all the KPIs online"
"Epicor ERP is an easy-to-use solution."
"The system is easy to customize and has user-friendly access. ​"
"I haven't used it a lot, but the best thing is that the processes are very detailed."
"It's enhanced by a subscription billing add-on, to efficiently automate billing and invoicing, particularly due to our substantial customer database."
"It is quite a robust system."
"Microsoft Dynamics GP has strong out-of-the-box reporting capabilities, and its integration with Office 365, Power Apps, and Power Platform provides great additional benefits, helping deliver better experiences to employees and customers."
"It helps to streamline and automate their accounting processes."
"User-friendly: A key factor for a financial application Helps my company a lot"
"The stability was reliable."
 

Cons

"The UI is quite logical, but it needs time to train users because some functions are complex to understand. As for cons, some calculation logic is difficult to grasp and requires time to test and try out. Creating dashboards or reports needs some technical IT knowledge."
"The inventory module needs to be improved as it is not that easy to use."
"There's a new version of the solution that has some bugginess. They're cleaning that up. The user interface is an area that needs improvement and they're improving."
"The support rates at 50% because most of the time the support team needs to relearn the processes, especially when a new person is assigned."
"In the newer version of Epicor ERP, it's very difficult to find out that tracing."
"There needs to be a better POS. Epicor offers a third-party POS which is expensive."
"Right now, it doesn't really have a good cloud story."
"I would like to see a better reporting tool."
"As for room for improvement, they have different modules, project and analytical accounting, but it will be good to have that kind of part in the standard package. To have that additional reporting functionality where you can add an attribute or something, which you can report again. So you can analyze the cost by not just natural accounts but also by a project, without having to go through another module edit on top and then the other module edit on top. The more modules you add, sometimes it doesn't work that well. Additionally, it would be easier to have the solution on the cloud. That's our consideration. We are trying to move all our systems to the cloud, and GP is one of them that we are going to move in the next couple of years. I would rate the solution seven or seven point five out of ten."
"What could be improved is the functionality of Dynamics GP because it requires a lot of development by the programmers and the company in order to integrate into a solution."
"The biggest problem with GP is that it's not cloud based and it doesn't lend itself to subscription licensing. But Microsoft wants everything in the cloud and licensed on a subscription basis.Even tThough GP can be deployed on a cloud server, but basically, it's a Windows based product. It uses the older model and companies purchase the program and pay a 16-18 sixteen- eighteen percent annual renewal fee but Microsoft wants everybody to pay monthly or annual renewal fees on a subscription basis."
"Initially, we encountered challenges, particularly with users transitioning from their previous applications."
"With payroll, the payroll that they have offers US or Canadian tax. However, here, our tax payments are different from the US and Canada. It is very difficult to put in our tax tables. We need some customization. It should be readily available for any country to use according to their tax implications. The system should know different types of tax regimes around the world so that it can accommodate. It's a little bit rigid on that."
"There should also be extra redundancy when posting to modules."
"Not quite all the reports are fully exportable to Excel."
"The purchase order and processing aspects of the solution should be improved."
 

Pricing and Cost Advice

"User support could be improved as well, as the consultant charges are very high."
"When comparing Epicor ERP to the other related products, the pricing, additional enhancements, as well as implementation, are better."
"The initial cost may be a bit high, but the maintenance cost is lower."
"Epicor ERP is an expensive solution."
"We bought an on-premise version of the solution. The cloud version is different. I've looked into it, but it's very competitive on the low end of the market."
"Pricing isn't a big problem for the solution - I haven't seen them lose deals because of it."
"The solution's price is steep."
"Its pricing and licensing are high. Of course, we all know that it is Microsoft."
"I would say that the pricing is moderate, not cheap, and not expensive. There are many more expensive ERPs than GP, and there are less expensive as well, so it is moderately priced."
"For us, in our local currency, it costs us around 5 million Botswanan Pulas a year. It's quite a lot of money."
"​We evaluated some local products, because of the pricing, but this product has better features and support."
"It is an affordable solution."
"In comparison to other ERP systems, the pricing is not necessarily inexpensive, but it can be considered more cost-effective."
"I think the tool is competitively priced and it's more of a one-time investment with a low annual renewal fee."
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Top Industries

By visitors reading reviews
Manufacturing Company
18%
Outsourcing Company
10%
Comms Service Provider
7%
Construction Company
7%
Construction Company
21%
Manufacturing Company
8%
Financial Services Firm
8%
Outsourcing Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business14
Midsize Enterprise4
Large Enterprise2
By reviewers
Company SizeCount
Small Business11
Midsize Enterprise5
Large Enterprise10
 

Questions from the Community

What is your experience regarding pricing and costs for Epicor ERP?
My experience with Epicor ERP pricing is that it is fairly priced, targeting more mid-size and small organizations. However, from that perspective, they are slightly higher priced, as some smaller ...
What needs improvement with Epicor ERP?
I see a few areas that can be improved. The localization is not good; for local taxes and statutory compliances, manual work is being done and other packages are being integrated for tax purposes. ...
What is your primary use case for Epicor ERP?
My clients are using Epicor ERP for all their operations. They are a mid-size or small-sized manufacturing company, and Epicor ERP covers finance, production, planning, and procurement functions ex...
What is your experience regarding pricing and costs for Microsoft Dynamics GP?
D365 BC licensing SAAS model with subscription ranging $70/User/Month.
What needs improvement with Microsoft Dynamics GP?
One area we’d like to see improved is cloud modernization and integration. Dynamics GP has been reliable for many businesses, but stronger native cloud capabilities, automation, AI, and easier inte...
What is your primary use case for Microsoft Dynamics GP?
I have implemented Microsoft Dynamics GP in commercial and public sector organizations. In commercial pharma life sciences, Salesforce Veeva implementation supports commercial organizations doing p...
 

Also Known As

Epicor SaaS ERP
Dynamics GP, MS Dynamics GP
 

Overview

 

Sample Customers

Information Not Available
Rural Metro, WASH Multifamily Laundry, Kauffman Center for the Performing Arts, Elcome International LLC, Batteries Plus Corporate Stores, Catalogic Software, Choate Rosemary Hall
Find out what your peers are saying about Epicor ERP vs. Microsoft Dynamics GP and other solutions. Updated: November 2026.
920,769 professionals have used our research since 2012.