CylanceOPTICS Reviews

Name: CylanceOPTICS
Brand: BlackBerry
Rating: 3 (3 reviews)

2.8 out of 5

3 reviews

What is CylanceOPTICS?UNIXBusinessApplication
Price:

Our cloud-native BlackBerry® Optics provide visibility, on-device threat detection and remediation across your organization. In milliseconds. And our EDR approach effectively and efficiently hunts threats while eliminating response latency. It’s the difference between a minor security event—and one that’s widespread and uncontrolled.

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Buyer's Guide

EDR (Endpoint Detection and Response)

September 2023

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Helped 734,678 peers since 2012

Featured reviews

KajeevanRajanayagam

Cyber Security Manager at a healthcare company with 10,001+ employees

Apr 10, 2023

What needs improvement CyclanceOPTICS requires all devices to be online for it to run a search, so it didn't have any information saved up. It doesn't look for devices that are offline at the time of the search. For how long have I used the solution? We've used this solution for four years.…

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reviewer2006379

IT Cyber Security Engineer at a legal firm with 201-500 employees

Nov 9, 2022

We have been dissatisfied with CylanceProtect and CylanceOPTICS and want to leave within the next several months. It just hasn't been an effective tool. The tools are ineffective. It flags a lot of things. To give you an example, it detected Google Chrome and blocked the user's access to it. That it mistook for malicious, which turned out to be a false positive. When this happened, I had to go in and perform something to get them access to Chrome; when they submitted the access to Google Chrome, they received a black screen and couldn't do anything whatever. As you may expect, I received a lot of tickets for that. It had to be addressed in order for the user to be able to go to what they were attempting to get to. I had to go in and temporarily apply for exclusion and open a ticket. I don't feel like it is actually protecting us against anything, It provides too many false positives.

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RudyGudmundsson

CTO & Co-Founder at Cyber Strategic

Jun 1, 2022

The biggest thing about CylanceOPTICS is that it's really not that scalable for larger companies. We usually have a lot of large, really large companies. Even though some of them went to Cylance, they usually just use the PROTECT piece, and they couldn't scale it. They kept whatever they had - Symantec, McAfee, whatever it was. They went to Cylance due to the fact that it was effective, however, it's hard to segment into groups. It's just not as scalable as some of the more established tools. Most companies will use it as another protection piece, not a replacement. Just a second level. The reporting is very weak and not very good at all.

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Pricing

"We pay for the number of endpoints we have and that is about it. On a monthly basis, the licensing cost is $55 per user."
"I would rate the pricing a three out of five."

Valuable Features

"The most valuable feature is the ability to respond to zero-day and unknown threats."
"It is a bit early in our evaluation process to give proper feedback, although so far, the overall feedback is good."
"Cylance is not a signature-based protection solution and instead works proactively using AI and ML models to patrol for malicious behavior."

Room For Improvement

"Our customers would like to see more automation with respect to how threats are handled once they have been detected."
"The detection component is something that they have to work on."
"Too many false positives are reported."

Pricing

"We pay for the number of endpoints we have and that is about it. On a monthly basis, the licensing cost is $55 per user."
"I would rate the pricing a three out of five."

Valuable Features

"The most valuable feature is the ability to respond to zero-day and unknown threats."
"It is a bit early in our evaluation process to give proper feedback, although so far, the overall feedback is good."
"Cylance is not a signature-based protection solution and instead works proactively using AI and ML models to patrol for malicious behavior."

Room For Improvement

"Our customers would like to see more automation with respect to how threats are handled once they have been detected."
"The detection component is something that they have to work on."
"Too many false positives are reported."

These insights are based on the in-depth reviews provided by peers to help you make a better buying decision.

Download our EDR (Endpoint Detection and Response) Buyer's Guide for additional reliable information.

Learn more about CylanceOPTICS

CylanceOPTICS is the #47 ranked solution in EDR tools. PeerSpot users give CylanceOPTICS an average rating of 5.6 out of 10. CylanceOPTICS is most commonly compared to Microsoft Defender for Endpoint: CylanceOPTICS vs Microsoft Defender for Endpoint. CylanceOPTICS is popular among the large enterprise segment, accounting for 65% of users researching this solution on PeerSpot. The top industry researching this solution are professionals from a computer software company, accounting for 15% of all views.