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CylanceOPTICS vs USM Anywhere comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Sep 9, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

CylanceOPTICS
Ranking in Endpoint Detection and Response (EDR)
42nd
Average Rating
7.4
Reviews Sentiment
4.5
Number of Reviews
11
Ranking in other categories
No ranking in other categories
USM Anywhere
Ranking in Endpoint Detection and Response (EDR)
52nd
Average Rating
8.4
Reviews Sentiment
7.0
Number of Reviews
115
Ranking in other categories
Log Management (47th), Security Information and Event Management (SIEM) (28th), Compliance Management (12th)
 

Mindshare comparison

As of June 2025, in the Endpoint Detection and Response (EDR) category, the mindshare of CylanceOPTICS is 0.2%, up from 0.1% compared to the previous year. The mindshare of USM Anywhere is 0.3%, up from 0.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Endpoint Detection and Response (EDR)
 

Featured Reviews

HERNAN RODRIGUEZ - PeerSpot reviewer
Easy to use
CylanceOPTICS is easy to use.  The product's technical support is slow.  I have been using the product for three years.  CylanceOPTICS is easy to use.  I rate the solution a nine out of ten. 
Kris Nawani - PeerSpot reviewer
Offers complete coverage without the need to install additional software
USM Anywhere is used for threat detection and investigation. It provides a solution with built-in threat intelligence and various other investigation tools The solution offers complete coverage without the need to install additional software, as it is maintained by the vendor. It helps in saving…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"It's pretty unintrusive"
"Cylance is not a signature-based protection solution and instead works proactively using AI and ML models to patrol for malicious behavior."
"It is a bit early in our evaluation process to give proper feedback, although so far, the overall feedback is good."
"I would rate the stability a nine out of ten. I would give it a close ten as possible because, like SentinelOne, I've seen incompatibility. Whereas Cylance, I've seen none."
"The most valuable feature is the ability to respond to zero-day and unknown threats."
"CylanceOPTICS is pretty stable."
"You can use the solution to query certain things."
"It automatically blocks the threats, helping us investigate if they harm the environment."
"It has allowed us to see what is happening on our servers."
"AlientVault has helped us in improving our visualization and incident response during cybersecurity situations."
"The IDS and the threat intelligence are very useful. They are very intuitive and data-rich."
"The feature that I liked the most is that they have a vulnerability assessment package that comes along with the SIEM solution. So, whenever I find any threat or alert for any of the devices or servers, I could immediately initiate a vulnerability assessment scan on that machine. That is one of a kind. The price at which AlienVault operates is also valuable."
"The most valuable feature is vulnerability management because it gives you insight into your environment to know what systems need to be updated or patched."
"Every activity on the firewall is recorded, and notifications are sent with this solution."
"The most valuable features of AT&T AlienVault USM are the ease of management and knowledge of what is on the network of my customers. It's easy to understand the problems, and management our alarms and events."
"Using the communication within the security device, it is easier to create plugins."
 

Cons

"The tools are ineffective. It flags a lot of things. To give you an example, it detected Google Chrome and blocked the user's access to it. That it mistook for malicious, which turned out to be a false positive."
"The detection component is something that they have to work on."
"Our customers would like to see more automation with respect to how threats are handled once they have been detected."
"Too many false positives are reported."
"The product's technical support is slow."
"The reporting is very weak and not very good at all."
"It takes more time to investigate or dig up and understand what's going on."
"The technical support could be improved although it's probably better than you get with a lot of the other traditional antivirus solutions"
"There are many reports included but would be nice to have better access to the data."
"The only complex area of the setup was writing the custom scripts."
"The reporting tools are a bit lacking for building reports to give directly to customers, but support has been helpful in giving our requests for new features to the development team and following up with us."
"The vulnerability reporting needs to have options to be able to sort or customize the output."
"Sometimes the log is unclear, and the report is a bit ambiguous."
"Search performance can be slow. The Raw Logs feature is painfully slow. And if we're talking about the newer, the Anywhere product, you can't even schedule reports on the thing. There are probably a dozen other features I'd really like to see there, but that would be one of the biggies."
"The UI and overall processes need a little bit more love. This shows in the error banners that come up when you select certain things. There isn't a day that goes by that the UI doesn't error out and I can't view events for an alarm."
"We would like more plugins. This being the main point of improvement which would benefit the users."
 

Pricing and Cost Advice

"The pricing for CylanceOPTICS is very good; I would rate it around a nine on a scale of one to ten, with ten being the lowest. It's one of the most affordable options I've seen."
"We pay for the number of endpoints we have and that is about it. On a monthly basis, the licensing cost is $55 per user."
"I would rate the pricing a three out of five."
"CylanceOPTICS is probably priced equal to other EDRs in the market."
"The price of this solution is reasonable, which is one of the reasons why we selected it over other solutions."
"Pricing is very competitive with other products and you get much more functionality from AlienVault."
"AlienVault is certainly not nearly as expensive as Splunk or QRadar. It's decently priced, but I don't have the exact figure."
"It is affordable, and it also has many features that the premium products such as ArcSight and QRadar have. It is a very good platform for a SIEM solution. Everything is included in the price."
"So far, it has been a good solution for a tight budget."
"QRadar, ArcSight and Splunk are some of the most expensive SIEM products out there in the market and not everyone has the budget to buy them. In such cases, AV USM is a very cost effective alternative."
"Use the AlienVault team. They are helpful and the documentation that they provide is second to none."
"The licensing fees are dependent on usage."
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Top Industries

By visitors reading reviews
Manufacturing Company
19%
Computer Software Company
18%
Financial Services Firm
8%
Insurance Company
6%
Computer Software Company
19%
Financial Services Firm
10%
Comms Service Provider
8%
Educational Organization
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about Blackberry Optics?
I would rate the stability a nine out of ten. I would give it a close ten as possible because, like SentinelOne, I've seen incompatibility. Whereas Cylance, I've seen none.
What is your experience regarding pricing and costs for Blackberry Optics?
CylanceOPTICS is probably priced equal to other EDRs in the market. Price-wise, considering what it has to offer, you could probably get a better product.
What needs improvement with Blackberry Optics?
The solution's contextual analysis is sometimes not very clear compared to some modern EDRs like CrowdStrike. Compared to other EDR tools, CylanceOPTICS lacks some information. It takes more time t...
What do you like most about AT&T AlienVault USM?
The most valuable feature of the solution is the ease of deployment that it provides to users. The integrations that the product has with third-party applications are useful.
What needs improvement with AT&T AlienVault USM?
There are scalability issues due to a 60 TB limit, which restricts its use for large customers like banks. It is also limited when used with bigger products and has complex password requirements.
 

Also Known As

No data available
AT&T AlienVault USM, AlienVault, AlienVault USM, Alienvault Cybersecurity
 

Overview

 

Sample Customers

Cerdant, Washoe County School District
Abel & Cole, Bank of Ireland, Bluegrass Cellular, CareerBuilder, Claire's, Hays Medical Center, Hope International, McCurrach, McKinsey & Company, Party Delights, Pepco Holdings, Richland School District, Ricoh, SaveMart, Shake Shack, Steelcase, TaxAct, Taylor Morrison, Vonage and Zoom
Find out what your peers are saying about CylanceOPTICS vs. USM Anywhere and other solutions. Updated: June 2025.
859,533 professionals have used our research since 2012.