We performed a comparison between CrowdStrike Falcon and CylanceOPTICS based on real PeerSpot user reviews.
Find out in this report how the two Endpoint Detection and Response (EDR) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.
"Fortinet FortiEDR's firewalling, rule creation, monitoring, and inspection profiles are great."
"It is stable and scalable."
"The product detects and blocks threats and is more proactive than firewalls."
"This is stable and scalable."
"The features that I have found most valuable are the ability to customize it and to reduce its size. It lets you run in a very small window in terms of memory and resources on legacy cash registers."
"he solution is an anti-malware product that integrates well with other vendor products such as firewalls, SIEM, etc. It captures threat intelligence and gives you better visibility. The product also has sandboxing features."
"The console is easy to read. I also like the scanning part and the ability to move assets from one to the other."
"The most valuable feature is the analysis, because of the beta structure."
"The CS falcon agent is a lightweight agent compared with other agents of EDR products."
"We haven't had any infections or down time."
"The most valuable features in CrowdStrike Falcon are the full EDR with antivirus, hunting, reporting, and RTR remote control."
"The feature I like the most is the solution's detection."
"Overall, what I found most valuable in CrowdStrike Falcon is its good mechanism. It also has a good reporting feature. CrowdStrike Falcon is an invaluable tool because, through it, you can take quick action, for example, when an OS is missing specific patches."
"The Protect functionality on the laptops provides great visibility into what's occurring, and the cloud management of the platform is what we needed."
"The solution can scale easily."
"The anomaly detection is the most valuable feature."
"The initial setup was fairly straightforward. To get a large health care organization sorted, we had to create exemptions because some of the scripts and some of the automations were broken."
"CylanceOPTICS is pretty stable."
"The solution has a high level of trust in the industry."
"I would rate the stability a nine out of ten. I would give it a close ten as possible because, like SentinelOne, I've seen incompatibility. Whereas Cylance, I've seen none."
"It automatically blocks the threats, helping us investigate if they harm the environment."
"The most valuable feature is the ability to respond to zero-day and unknown threats."
"It's pretty unintrusive"
"Cylance is not a signature-based protection solution and instead works proactively using AI and ML models to patrol for malicious behavior."
"ZTNA can improve latency."
"We've encountered challenges during API deployment, occasionally resulting in unstable environments."
"I think cloud security and SASE are areas of concern in the product where improvements are required. The tool's cloud version has to be improved in terms of the security it offers."
"I haven't seen the use of AI in the solution."
"We've had a lot of false positives; things incorrectly flagged that require manual configuration to allow. Even worse, after we allow a legitimate program, it sometimes gets flagged again after an update. This has caused a lot of extra work for my team."
"Integration with Azure and SaaS provisioning tools could improve Fortinet FortiEDR."
"There's room for improvement in the quick response time and technical support for integration issues, especially when dealing with multiple vendors."
"It takes about two business days for initial support, which is too slow in urgent situations."
"It does take more time to scan than other solutions."
"We sometimes get false positives."
"CrowdStrike costs a little more than its competitors."
"The portal can be clunky to navigate at times and has room for improvement."
"Forensic controls have room for improvement."
"In terms of features, I would like them to add detailed logging functionality in CrowdStrike. Currently, CrowdStrike detects the threats immediately based on the IOCs and the signature-based policies or many threat behaviors, but in terms of logging those threats, it is not very good. The information that they provide in the logs is very little. They can build more analytics into it."
"I have worked with their technical support on several problems that were never fully resolved."
"They need to strengthen the forensic capabilities of this product, for e-discovery."
"The technical support could be improved although it's probably better than you get with a lot of the other traditional antivirus solutions"
"The detection component is something that they have to work on."
"The tools are ineffective. It flags a lot of things. To give you an example, it detected Google Chrome and blocked the user's access to it. That it mistook for malicious, which turned out to be a false positive."
"The reporting is very weak and not very good at all."
"The product's technical support is slow."
"The product's initial setup process could be easy."
"Too many false positives are reported."
"CylanceOPTICS could benefit from more granular control in the timeline-building process. Ideally, users would be able to drill deeper into the analysis rather than have the machine dictate the direction."
CrowdStrike Falcon is ranked 3rd in Endpoint Detection and Response (EDR) with 105 reviews while CylanceOPTICS is ranked 32nd in Endpoint Detection and Response (EDR) with 10 reviews. CrowdStrike Falcon is rated 8.8, while CylanceOPTICS is rated 7.6. The top reviewer of CrowdStrike Falcon writes "Easy to set up with good behavior-based analysis but needs a single-click recovery option". On the other hand, the top reviewer of CylanceOPTICS writes "Enables the isolation and inoculation of infected machines, offering a practical solution for dealing with threats and preventing their spread within the environment". CrowdStrike Falcon is most compared with Microsoft Defender XDR, Darktrace, Microsoft Defender for Endpoint, Trend Micro Deep Security and VMware Carbon Black Endpoint, whereas CylanceOPTICS is most compared with Microsoft Defender for Endpoint. See our CrowdStrike Falcon vs. CylanceOPTICS report.
See our list of best Endpoint Detection and Response (EDR) vendors.
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