CrowdStrike Falcon vs CylanceOPTICS comparison

CrowdStrike and BlackBerry are both solutions in the Endpoint Detection and Response (EDR) category. CrowdStrike is ranked #1 with an average rating of 8.6, while BlackBerry is ranked #42 with an average rating of 7.8. CrowdStrike holds a 15.0% mindshare in EDR, compared to BlackBerry’s 0.2% mindshare. Additionally, 96% of CrowdStrike users are willing to recommend the solution, compared to 80% of BlackBerry users who would recommend it.

CrowdStrike Falcon

Read 132 CrowdStrike Falcon reviews

29,620 Views
6,710 Comparison Views

96% willing to recommend

CylanceOPTICS

Read 11 CylanceOPTICS reviews

417 Views
66 Comparison Views

80% willing to recommend

CrowdStrike Falcon

CylanceOPTICS

Comparison Buyer's Guide

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Executive SummaryUpdated on Jun 15, 2025

CrowdStrike Falcon and CylanceOPTICS compete in the endpoint protection solutions category. CrowdStrike Falcon appears to have an upper hand in user preference due to its intuitive setup and robust detection capabilities, while CylanceOPTICS is known for its strong AI-powered threat prevention.

Features: CrowdStrike Falcon offers real-time threat intelligence, comprehensive incident response capabilities, and robust detection. CylanceOPTICS provides strong preventive measures, AI-driven threat prevention, and proactive protection against threats before they impact the system.

Room for Improvement: CrowdStrike Falcon users highlight the need for improved offline protection, more granular policy configurations, and enhanced reporting features. CylanceOPTICS users seek better integration with third-party tools, more detailed alerting mechanisms, and improved automated responses.

Ease of Deployment and Customer Service: CrowdStrike Falcon is known for its seamless cloud-based deployment and responsive customer support. CylanceOPTICS has a straightforward installation process but users report slower customer service response times.

Pricing and ROI: CrowdStrike Falcon has higher setup costs but delivers strong ROI through effective threat mitigation. CylanceOPTICS is cost-effective and its AI-driven approach provides satisfactory ROI justifying the expenses.

To learn more, read our detailed CrowdStrike Falcon vs. CylanceOPTICS Report (Updated: June 2025).

Buyer's Guide

CrowdStrike Falcon vs. CylanceOPTICS

June 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

CrowdStrike Falcon

Ranking in Endpoint Detection and Response (EDR)

1st

Average Rating

8.6

Reviews Sentiment

7.3

Number of Reviews

132

Ranking in other categories

Security Information and Event Management (SIEM) (6th), Endpoint Protection Platform (EPP) (2nd), Threat Intelligence Platforms (1st), Extended Detection and Response (XDR) (1st), Attack Surface Management (ASM) (1st), Identity Threat Detection and Response (ITDR) (2nd), AI-Powered Cybersecurity Platforms (1st)

CylanceOPTICS

Ranking in Endpoint Detection and Response (EDR)

42nd

Average Rating

7.4

Reviews Sentiment

4.5

Number of Reviews

Ranking in other categories

No ranking in other categories

Mindshare comparison

As of June 2025, in the Endpoint Detection and Response (EDR) category, the mindshare of CrowdStrike Falcon is 15.0%, down from 15.3% compared to the previous year. The mindshare of CylanceOPTICS is 0.2%, up from 0.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Endpoint Detection and Response (EDR)

Featured Reviews

Waleed Omar

Information Security Specialist at Arab Open University

Provides effective real-time threat detection with potential for cost optimization

Some features such as device control, firewall management, and file analysis are standalone products that we need to purchase separately. If these features came out of the box within the product, it would be much more beneficial for us. Other providers such as SentinelOne include these features in their base product. We attended a CrowdStrike Falcon event where they discussed some shallow AI features, but we cannot see these in our panel yet. We work with different solutions such as Darktrace and SocRadar, where AI features are automatically displayed in our dashboards after release. However, for CrowdStrike Falcon, we cannot see these features.

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HERNAN RODRIGUEZ

IT Security Engineer at Cybolt

Easy to use

CylanceOPTICS is easy to use. The product's technical support is slow. I have been using the product for three years. CylanceOPTICS is easy to use. I rate the solution a nine out of ten.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"Its integration capability is valuable. It integrates easily with any OS."

"Among CrowdStrike Falcon's most valuable capabilities are its UEBA and SOAR functionalities, along with its seamless integration with any other SIEM solution."

"The solution's most valuable feature is that it is robust and can detect almost every malicious activity that occurs within the endpoint."

"CrowdStrike provides a lot of visibility in their tool."

"The ability to execute real-time response, or, that you can connect to the agent and see exactly what processes are operating, is the most important feature of this solution."

"The automatic alert feature is the most important feature of the solution."

"Enables us to understand what processes are running on the system, what registry keys have been enabled."

"At this point what is most valuable is the interface, which is easy to navigate."

More CrowdStrike Falcon pros

"The initial setup was fairly straightforward. To get a large health care organization sorted, we had to create exemptions because some of the scripts and some of the automations were broken."

"It's pretty unintrusive"

"I would rate the stability a nine out of ten. I would give it a close ten as possible because, like SentinelOne, I've seen incompatibility. Whereas Cylance, I've seen none."

"It automatically blocks the threats, helping us investigate if they harm the environment."

"The most valuable feature is the ability to respond to zero-day and unknown threats."

"The solution has a high level of trust in the industry."

"CylanceOPTICS is easy to use."

"You can use the solution to query certain things."

More CylanceOPTICS pros

Cons

"Enhancements in reporting and forensic analysis could benefit the product."

"Falcon could include more integrative features."

"They respond quickly on the weekdays, but the weekend response times are slower."

"As the company has grown, the technical support has felt less personal."

"I would like to see the machine learning feature enhanced."

"Improvement is always possible. It's challenging to gauge how much future mitigation is provided, especially since we've only been using the product for about one and a half years. Every product faces this challenge because nothing is ever completely foolproof. So, besides relying on technology, we also focus on increasing our staff's awareness of security issues. Feedback from my colleagues suggests that the reporting and dashboarding of incidents could be improved."

"The dashboard does not have the facility to export the reports in a PDF format, which I can quickly share with internal stakeholders."

"I would like to see a little bit more in the offline scanning ability. This just comes from my background in what I have done in other positions. They only scan on demand, so I always have this fear that we sometimes maybe email out a dormant virus and can be held liable for that. That is something where I would like to see a little bit more robustness to the tool."

More CrowdStrike Falcon cons

"The technical support could be improved although it's probably better than you get with a lot of the other traditional antivirus solutions"

"CylanceOPTICS could benefit from more granular control in the timeline-building process. Ideally, users would be able to drill deeper into the analysis rather than have the machine dictate the direction."

"Too many false positives are reported."

"The detection component is something that they have to work on."

"The product's initial setup process could be easy."

"The product's technical support is slow."

"One minor issue that somebody mentioned was that they didn't like their management console."

"It takes more time to investigate or dig up and understand what's going on."

More CylanceOPTICS cons

Pricing and Cost Advice

"The pricing could be reduced. If it was more reasonable that would be great."

"The pricing is good and there are no costs in addition to the standard licensing fees."

"As I'm part of the technical team, not the budgeting team, I don't have information on CrowdStrike Falcon pricing."

"The cost is usually a challenge in the industry. I think we pay around sixty-eight dollars."

"I am not aware of the price, but I believe that it is among the most expensive XDRs out there. Of course, this is dependent on the features you choose. Depending on the features, the price might increase."

"There are three to four licensing models available to choose from for CrowdStrike Falcon. The price of CrowdStrike Falcon depends on the distributor and the reseller partner. The price we received was good."

"Pricing and licensing seem to be in line with what they offer. We are a smaller organization, so pricing is important. Obviously, we would make a business case if it is something we really needed or felt that we needed. So, the pricing is in line with what we are getting from a product standpoint."

"The pricing will depend upon your volume of usage."

More CrowdStrike Falcon pricing and cost advice

"The pricing for CylanceOPTICS is very good; I would rate it around a nine on a scale of one to ten, with ten being the lowest. It's one of the most affordable options I've seen."

"CylanceOPTICS is probably priced equal to other EDRs in the market."

"We pay for the number of endpoints we have and that is about it. On a monthly basis, the licensing cost is $55 per user."

"I would rate the pricing a three out of five."

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Top Industries

By visitors reading reviews

Computer Software Company

15%

Financial Services Firm

10%

Manufacturing Company

Government

Manufacturing Company

18%

Computer Software Company

18%

Financial Services Firm

Government

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

Questions from the Community

Comparing CrowdStrike Falcon to Cortex XDR (Palo Alto)

Cortex XDR by Palo Alto vs. CrowdStrike Falcon Both Cortex XDR and Crowd Strike Falcon offer cloud-based solutions that are very scalable, secure, and user-friendly. Cortex XDR by Palo Alto offers ...

See all answers

How does Crowdstrike Falcon compare with Darktrace?

Both of these products perform similarly and have many outstanding attributes. CrowdStrike Falcon offers an amazing user interface that makes setup easy and seamless. CrowdStrike Falcon offers a cl...

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How does Microsoft Defender for Endpoint compare with Crowdstrike Falcon?

The CrowdStrike solution delivers a lot of information about incidents. It has a very light sensor that will never push your machine hardware to "test", you don't have the usual "scan now" feature ...

See all answers

What do you like most about Blackberry Optics?

I would rate the stability a nine out of ten. I would give it a close ten as possible because, like SentinelOne, I've seen incompatibility. Whereas Cylance, I've seen none.

See all answers

What is your experience regarding pricing and costs for Blackberry Optics?

CylanceOPTICS is probably priced equal to other EDRs in the market. Price-wise, considering what it has to offer, you could probably get a better product.

See all answers

What needs improvement with Blackberry Optics?

The solution's contextual analysis is sometimes not very clear compared to some modern EDRs like CrowdStrike. Compared to other EDR tools, CylanceOPTICS lacks some information. It takes more time t...

See all answers

Comparisons

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Compared 6% of the time

Kaspersky Endpoint Detection and Response vs CrowdStrike Falcon

Compared 5% of the time

Kaspersky Endpoint Security for Business vs CrowdStrike Falcon

Compared 3% of the time

Symantec Endpoint Security vs CrowdStrike Falcon

Compared 3% of the time

Microsoft Defender XDR vs CrowdStrike Falcon

Compared 3% of the time

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Rapid7 InsightIDR vs CylanceOPTICS

Compared 48% of the time

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Product Reports

Buyer's Guide

CrowdStrike Falcon

June 2025

Download CrowdStrike Falcon product report

Buyer's Guide

CylanceOPTICS

June 2025

Download CylanceOPTICS product report

Also Known As

CrowdStrike Falcon, CrowdStrike Falcon XDR, CrowdStrike Falcon Threat Intelligence, CrowdStrike Identity Protection, CrowdStrike Falcon Surface

No data available

Overview

CrowdStrike Falcon provides endpoint protection and threat intelligence using a cloud-based platform for real-time detection and response. Its minimal impact on system performance and ease of deployment are key benefits along with advanced logging and reporting for compliance and forensic analysis.

CrowdStrike Falcon is known for its efficacy in identifying malware, ransomware, and sophisticated cyber threats. The platform's cloud-native architecture and advanced AI capabilities ensure comprehensive endpoint visibility and rapid response times. Users appreciate the lightweight agent and seamless deployment process, along with detailed reporting features. Integration with security tools and efficient customer support are essential features.

What are the key features of CrowdStrike Falcon?

Real-time Threat Detection: Provides immediate threat identification and response.
Lightweight Agent: Minimal impact on system performance.
Cloud-native Architecture: Ensures flexibility and scalability.
Advanced AI Capabilities: Enhances threat detection and prevention.
Comprehensive Endpoint Visibility: Complete insight into endpoint activities.
Detailed Reporting: Facilitates compliance and forensic analysis.
Security Tool Integration: Seamless integration with other tools.
Efficient Customer Support: Robust support services.

What are the benefits or ROI of CrowdStrike Falcon?

Improved Threat Detection: Identifies sophisticated threats, reducing risk.
Enhanced System Performance: Lightweight agent ensures minimal disruption.
Faster Response Times: Swift reaction to incidents minimizes damage.
Better Compliance: Detailed logs meet regulatory requirements.
Streamlined Deployment: Easy to implement with minimal downtime.

In industries like finance, healthcare, and retail, CrowdStrike Falcon is often used for critical security due to its robust threat detection capabilities. Financial firms value its rapid response and detailed reporting for compliance, while healthcare providers appreciate the minimal system performance impact. Retailers benefit from its comprehensive endpoint visibility and integration with other security tools.

CrowdStrike

Our cloud-native BlackBerry® Optics provide visibility, on-device threat detection and remediation across your organization. In milliseconds. And our EDR approach effectively and efficiently hunts threats while eliminating response latency. It’s the difference between a minor security event—and one that’s widespread and uncontrolled.

BlackBerry

Sample Customers

Information Not Available

Cerdant, Washoe County School District

Buyer's Guide

CrowdStrike Falcon vs. CylanceOPTICS

June 2025

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