CrowdStrike Falcon vs CylanceOPTICS comparison

CrowdStrike and BlackBerry are both solutions in the Endpoint Detection and Response (EDR) category. CrowdStrike is ranked #1 with an average rating of 8.7, while BlackBerry is ranked #28 with an average rating of 7.8. CrowdStrike holds a 16.0% mindshare in EDR, compared to BlackBerry’s 0.2% mindshare. Additionally, 96% of CrowdStrike users are willing to recommend the solution, compared to 80% of BlackBerry users who would recommend it.

CrowdStrike Falcon

Read 126 CrowdStrike Falcon reviews

30,793 Views
22,418 Comparison Views

96% willing to recommend

CylanceOPTICS

Read 11 CylanceOPTICS reviews

420 Views
200 Comparison Views

80% willing to recommend

CrowdStrike Falcon

CylanceOPTICS

Comparison Buyer's Guide

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Executive SummaryUpdated on Mar 9, 2025

CrowdStrike Falcon and CylanceOPTICS compete in the endpoint protection solutions category. CrowdStrike Falcon appears to have an upper hand in user preference due to its intuitive setup and robust detection capabilities, while CylanceOPTICS is known for its strong AI-powered threat prevention.

Features: CrowdStrike Falcon offers real-time threat intelligence, comprehensive incident response capabilities, and robust detection. CylanceOPTICS provides strong preventive measures, AI-driven threat prevention, and proactive protection against threats before they impact the system.

Room for Improvement: CrowdStrike Falcon users highlight the need for improved offline protection, more granular policy configurations, and enhanced reporting features. CylanceOPTICS users seek better integration with third-party tools, more detailed alerting mechanisms, and improved automated responses.

Ease of Deployment and Customer Service: CrowdStrike Falcon is known for its seamless cloud-based deployment and responsive customer support. CylanceOPTICS has a straightforward installation process but users report slower customer service response times.

Pricing and ROI: CrowdStrike Falcon has higher setup costs but delivers strong ROI through effective threat mitigation. CylanceOPTICS is cost-effective and its AI-driven approach provides satisfactory ROI justifying the expenses.

To learn more, read our detailed CrowdStrike Falcon vs. CylanceOPTICS Report (Updated: April 2025).

Buyer's Guide

CrowdStrike Falcon vs. CylanceOPTICS

April 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

CrowdStrike Falcon

Ranking in Endpoint Detection and Response (EDR)

1st

Average Rating

8.6

Reviews Sentiment

7.4

Number of Reviews

126

Ranking in other categories

Security Information and Event Management (SIEM) (6th), Endpoint Protection Platform (EPP) (2nd), Threat Intelligence Platforms (2nd), Extended Detection and Response (XDR) (1st), Attack Surface Management (ASM) (1st), Identity Threat Detection and Response (ITDR) (3rd), AI-Powered Cybersecurity Platforms (1st)

CylanceOPTICS

Ranking in Endpoint Detection and Response (EDR)

28th

Average Rating

7.4

Reviews Sentiment

4.5

Number of Reviews

Ranking in other categories

No ranking in other categories

Mindshare comparison

As of May 2025, in the Endpoint Detection and Response (EDR) category, the mindshare of CrowdStrike Falcon is 16.0%, up from 15.5% compared to the previous year. The mindshare of CylanceOPTICS is 0.2%, up from 0.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Endpoint Detection and Response (EDR)

Featured Reviews

Chintan-Vyas

Associate Director at KPMG

Easy to set up with good behavior-based analysis but needs a single-click recovery option

Most organizations are currently looking for a scheduled scan to meet their compliance needs. Other players like Symantec and Trend Micro, FireEye, et cetera, are still providing the signature-based regular scheduled scans also, which is not available in CrowdStrike. That is one parameter that we feel should be there in CrowdStrike. CrowdStrike is only working on the dynamic or the files under execution. CrowdStrike is not scanning the static files. The product could be more accurate in terms of performance. We'd like to have a single-click recovery option. With some machines getting corrupted by malware, we need an easy way to start with a blank slate if things happen. That one feature should be there in the EDR.

Read full review

HERNAN RODRIGUEZ

IT Security Engineer at Cybolt

Easy to use

CylanceOPTICS is easy to use. The product's technical support is slow. I have been using the product for three years. CylanceOPTICS is easy to use. I rate the solution a nine out of ten.

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"Everything we've done with CrowdStrike is due to Arctic Wolf. We don't even need to get alerts from CrowdStrike anymore. It'll send those to Arctic Wolf, and then Arctic Wolf analyzes those and let us know if there's a major issue."

"The CS falcon agent is a lightweight agent compared with other agents of EDR products."

"CrowdStrike has improved our incident response capabilities."

"The most valuable feature is that we don't need to re-image machines as much as we had to."

"The features we showcase to potential customers are prevention, malware protection, zero-day protection, and application scripting. Vulnerability assessment is another valuable feature."

"The most useful feature is that we do not need to install or keep signature files. Regular scanning that consumes a lot of computer resources is not needed."

"I have found the connection to search the hosts for detections very useful in CrowdStrike Falcon."

"The managed services are distinguished, responsive, dynamic, flexible, and assertive when taking action."

More CrowdStrike Falcon pros

"I would rate the stability a nine out of ten. I would give it a close ten as possible because, like SentinelOne, I've seen incompatibility. Whereas Cylance, I've seen none."

"You can use the solution to query certain things."

"Cylance is not a signature-based protection solution and instead works proactively using AI and ML models to patrol for malicious behavior."

"CylanceOPTICS is pretty stable."

"It is a bit early in our evaluation process to give proper feedback, although so far, the overall feedback is good."

"The most valuable feature is the ability to respond to zero-day and unknown threats."

"The solution has a high level of trust in the industry."

"It automatically blocks the threats, helping us investigate if they harm the environment."

More CylanceOPTICS pros

Cons

"There are some aspects of the UI that could use some improvement, e.g., working in groups. I build a group, then I have to manually assign prevention policies, update policies, etc., but there is no function to copy that group. So, if I wanted to make a subgroup for troubleshooting or divide workstations into groups of laptops and desktops, then I have to manually build a brand new group. I can't just copy a build from one to another. Additionally, in order to do any work within a group, I have to first do the work on the respective prevention policy page or individual policy page, then remove the group if the group is assigned to a different prevention policy, remove the prevention policy, and then add the new one in. So, it can get a little hectic. It would be easier if I could add and remove things from the group page rather than having to go into the policy pages to do it."

"Some policies in the tool need to be fine-tuned. Customized IOCs need to be improved since they have certain shortcomings."

"This solution is relatively expensive."

"The support for different OS versions needs improvement because sometimes due to business conditions, updating our OS is impossible."

"I think there's an opportunity to enhance the AI or at least the traps to say, if something changes from this baseline, let us know and flag it."

"CS Falcon sensing capabilities for non-domain machines should be enhanced since the agent doesn't detect the neighbor's IP Address and/or any anomaly which was identified in the network for the non-domain machine."

"CrowdStrike Falcon could improve by having an easier way to search and use the interface for extracting queries from the data. The interface could improve."

"We'd like to see more integration capabilities."

More CrowdStrike Falcon cons

"It takes more time to investigate or dig up and understand what's going on."

"The product's initial setup process could be easy."

"The product's technical support is slow."

"CylanceOPTICS could benefit from more granular control in the timeline-building process. Ideally, users would be able to drill deeper into the analysis rather than have the machine dictate the direction."

"The detection component is something that they have to work on."

"The technical support could be improved although it's probably better than you get with a lot of the other traditional antivirus solutions"

"Our customers would like to see more automation with respect to how threats are handled once they have been detected."

"Too many false positives are reported."

More CylanceOPTICS cons

Pricing and Cost Advice

"There are approximately a hundred different modules you have to purchase, depending on what you want to do. I have most of the modules. How it works is you buy the portfolio, you have to decide all the components you want in it, and then they price out a bundle for you. I have almost all of the package features in my bundle. You only need to pay for the modules you want."

"Our company pays approximately US$ 65,000 annually for 900 machines."

"It is expensive compared to SentinelOne, but as the market leader, it is worth it."

"We bought a very small number of licenses, then ran it for a year. We bought a 100 licenses for a year, so we didn't actually do a proof of concept. We just bought them. Then, the next year, we bought 10,000 licenses."

"This solution offers annual subscriptions. The pricing for this solution could be reduced."

"The price is fixed with no room for negotiation."

"The pricing and licensing are fairly good. It is definitely not a cheap product, but I have felt that it is worth the money that we spent. So, we have discussed it in the past, and were like, "Yes, it is probably pricier than some other solutions, but we also feel they really are the leader. We are very comfortable with their level of expertise. So, it's kind of worth the price that we pay.""

"The cost of CrowdStrike Falcon could be reduced. It is quite expensive if you compare it to other solutions, such as Blue Coat, Symantec, McAfee, or Kaspersky."

More CrowdStrike Falcon pricing and cost advice

"We pay for the number of endpoints we have and that is about it. On a monthly basis, the licensing cost is $55 per user."

"CylanceOPTICS is probably priced equal to other EDRs in the market."

"The pricing for CylanceOPTICS is very good; I would rate it around a nine on a scale of one to ten, with ten being the lowest. It's one of the most affordable options I've seen."

"I would rate the pricing a three out of five."

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Top Industries

By visitors reading reviews

Computer Software Company

15%

Financial Services Firm

10%

Manufacturing Company

Government

Manufacturing Company

21%

Computer Software Company

18%

Government

Financial Services Firm

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

Questions from the Community

Comparing CrowdStrike Falcon to Cortex XDR (Palo Alto)

Cortex XDR by Palo Alto vs. CrowdStrike Falcon Both Cortex XDR and Crowd Strike Falcon offer cloud-based solutions that are very scalable, secure, and user-friendly. Cortex XDR by Palo Alto offers ...

See all answers

How does Crowdstrike Falcon compare with Darktrace?

Both of these products perform similarly and have many outstanding attributes. CrowdStrike Falcon offers an amazing user interface that makes setup easy and seamless. CrowdStrike Falcon offers a cl...

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How does Microsoft Defender for Endpoint compare with Crowdstrike Falcon?

The CrowdStrike solution delivers a lot of information about incidents. It has a very light sensor that will never push your machine hardware to "test", you don't have the usual "scan now" feature ...

See all answers

What do you like most about Blackberry Optics?

I would rate the stability a nine out of ten. I would give it a close ten as possible because, like SentinelOne, I've seen incompatibility. Whereas Cylance, I've seen none.

See all answers

What is your experience regarding pricing and costs for Blackberry Optics?

CylanceOPTICS is probably priced equal to other EDRs in the market. Price-wise, considering what it has to offer, you could probably get a better product.

See all answers

What needs improvement with Blackberry Optics?

The solution's contextual analysis is sometimes not very clear compared to some modern EDRs like CrowdStrike. Compared to other EDR tools, CylanceOPTICS lacks some information. It takes more time t...

See all answers

Comparisons

Microsoft Defender for Endpoint vs CrowdStrike Falcon

Compared 6% of the time

Kaspersky Endpoint Detection and Response vs CrowdStrike Falcon

Compared 5% of the time

Kaspersky Endpoint Security for Business vs CrowdStrike Falcon

Compared 4% of the time

Symantec Endpoint Security vs CrowdStrike Falcon

Compared 3% of the time

Microsoft Defender XDR vs CrowdStrike Falcon

Compared 3% of the time

More CrowdStrike Falcon Competitors

Rapid7 InsightIDR vs CylanceOPTICS

Compared 44% of the time

More CylanceOPTICS Competitors

Product Reports

Buyer's Guide

CrowdStrike Falcon

April 2025

Download CrowdStrike Falcon product report

Buyer's Guide

CylanceOPTICS

April 2025

Download CylanceOPTICS product report

Also Known As

CrowdStrike Falcon, CrowdStrike Falcon XDR, CrowdStrike Falcon Threat Intelligence, CrowdStrike Identity Protection, CrowdStrike Falcon Surface

No data available

Overview

CrowdStrike Falcon provides endpoint protection and threat intelligence using a cloud-based platform for real-time detection and response. Its minimal impact on system performance and ease of deployment are key benefits along with advanced logging and reporting for compliance and forensic analysis.

CrowdStrike Falcon is known for its efficacy in identifying malware, ransomware, and sophisticated cyber threats. The platform's cloud-native architecture and advanced AI capabilities ensure comprehensive endpoint visibility and rapid response times. Users appreciate the lightweight agent and seamless deployment process, along with detailed reporting features. Integration with security tools and efficient customer support are essential features, although some users highlight high pricing, occasional detection delays, and challenges with integration. Frequent alerts and the mobile app's performance are areas for improvement.

What are the key features of CrowdStrike Falcon?

Real-time Threat Detection: Provides immediate threat identification and response.
Lightweight Agent: Minimal impact on system performance.
Cloud-native Architecture: Ensures flexibility and scalability.
Advanced AI Capabilities: Enhances threat detection and prevention.
Comprehensive Endpoint Visibility: Complete insight into endpoint activities.
Detailed Reporting: Facilitates compliance and forensic analysis.
Security Tool Integration: Seamless integration with other tools.
Efficient Customer Support: Robust support services.

What are the benefits or ROI of CrowdStrike Falcon?

Improved Threat Detection: Identifies sophisticated threats, reducing risk.
Enhanced System Performance: Lightweight agent ensures minimal disruption.
Faster Response Times: Swift reaction to incidents minimizes damage.
Better Compliance: Detailed logs meet regulatory requirements.
Streamlined Deployment: Easy to implement with minimal downtime.

In industries like finance, healthcare, and retail, CrowdStrike Falcon is often used for critical security due to its robust threat detection capabilities. Financial firms value its rapid response and detailed reporting for compliance, while healthcare providers appreciate the minimal system performance impact. Retailers benefit from its comprehensive endpoint visibility and integration with other security tools.

CrowdStrike

Our cloud-native BlackBerry® Optics provide visibility, on-device threat detection and remediation across your organization. In milliseconds. And our EDR approach effectively and efficiently hunts threats while eliminating response latency. It’s the difference between a minor security event—and one that’s widespread and uncontrolled.

BlackBerry

Sample Customers

Information Not Available

Cerdant, Washoe County School District

Buyer's Guide

CrowdStrike Falcon vs. CylanceOPTICS

April 2025

Free Report: CrowdStrike Falcon vs. CylanceOPTICS

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