We performed a comparison between Cortex XDR by Palo Alto Networks and CylanceOPTICS based on real PeerSpot user reviews.
Find out in this report how the two Endpoint Detection and Response (EDR) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."Fortinet has helped free up around 20 percent of our staff's time to help us out."
"The most valuable feature is the analysis, because of the beta structure."
"Exceptions are easy to create and the interface is easy to follow with a nice appearance."
"The solution was relatively easy to deploy."
"Fortinet FortiEDR made our clients feel secure and more at ease, knowing that they had an EDR solution that would close the gap in their security posture."
"The features that I have found most valuable are the ability to customize it and to reduce its size. It lets you run in a very small window in terms of memory and resources on legacy cash registers."
"It is very easy to set up. I would rate my experience with the initial setup a ten out of ten, with ten being very easy to set up."
"I like FortiClient EMS. FortiEDR has a lot of great features like lockdown mode, remote wipes, and encryption. I can set malware outbreak policies and controls for detecting abnormalities. You can also simulate phishing attacks."
"When the pandemic started, Palo Alto came up with many solutions, which helped with the quick shift from on-premises to the cloud."
"The initial setup isn't too bad."
"Monitoring is most valuable."
"Cortex XDR is a very capable solution for protecting large networks and a lot of endpoints. It's very useful because the automation is very high, and if you combine it with the features on Palo Alto firewalls, it provides very strong protection."
"The solution's most valuable feature is its ability to rapidly detect certain hardware files."
"It collects and caches and the knowledge of machine learning from different customers to take to the cloud. It makes it better to use for everybody. It allows for quick learning and updates and can, therefore, offer zero-day malware security. This sharing of metadata helps make the solution very safe."
"The multi-layered approach to the product gives you confidence that it will stop exploits, ransomware, worms, or viruses from compromising endpoints, essentially providing peace of mind."
"The product's most valuable features are massive user and feature intelligence exploit detection."
"The initial setup was fairly straightforward. To get a large health care organization sorted, we had to create exemptions because some of the scripts and some of the automations were broken."
"It is a bit early in our evaluation process to give proper feedback, although so far, the overall feedback is good."
"CylanceOPTICS is easy to use."
"The most valuable feature is the ability to respond to zero-day and unknown threats."
"I would rate the stability a nine out of ten. I would give it a close ten as possible because, like SentinelOne, I've seen incompatibility. Whereas Cylance, I've seen none."
"CylanceOPTICS is pretty stable."
"It's pretty unintrusive"
"The solution has a high level of trust in the industry."
"Cannot be used on mobile devices with a secure connection."
"The solution should address emerging threats like SQL injection."
"We find the solution to be a bit expensive."
"We've had a lot of false positives; things incorrectly flagged that require manual configuration to allow. Even worse, after we allow a legitimate program, it sometimes gets flagged again after an update. This has caused a lot of extra work for my team."
"ZTNA can improve latency."
"Detections could be improved."
"The support needs improvement."
"Once, we had an event that was locked and blocked, but information about it came to us two or three days later."
"The server sometimes stops continuously to check things so it would be helpful to receive access updates or technical reasons."
"The dashboard is the area that needs to improve so that we can have the ability to drill down without having to go elsewhere to verify results."
"It would be good if they could make an exception for applications. Sometimes, it can be a bit of a challenge to make exceptions for certain applications that have been used as rogue."
"They've been having some issues with updating their endpoint agents, and it has been quite frustrating."
"In reporting they should have a customizable dashboard due to the fact that C-level people don't like reporting to the IT department. They prefer to have a real-time dashboard. That kind of dashboard needs to have various customizations."
"Cortex XDR is trickier to configure than other Palo Alto products. This is one area where we are not so satisfied."
"Cortex XDR by Palo Alto Networks can improve mobile integration to allow access to the console."
"Cortex XDR by Palo Alto Networks could improve by offering remote management. It would be useful to look at the client's issue to fix it."
"The product's initial setup process could be easy."
"The detection component is something that they have to work on."
"Too many false positives are reported."
"The reporting is very weak and not very good at all."
"The technical support could be improved although it's probably better than you get with a lot of the other traditional antivirus solutions"
"One minor issue that somebody mentioned was that they didn't like their management console."
"CylanceOPTICS could benefit from more granular control in the timeline-building process. Ideally, users would be able to drill deeper into the analysis rather than have the machine dictate the direction."
"The tools are ineffective. It flags a lot of things. To give you an example, it detected Google Chrome and blocked the user's access to it. That it mistook for malicious, which turned out to be a false positive."
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Cortex XDR by Palo Alto Networks is ranked 4th in Endpoint Protection Platform (EPP) with 80 reviews while CylanceOPTICS is ranked 32nd in Endpoint Detection and Response (EDR) with 10 reviews. Cortex XDR by Palo Alto Networks is rated 8.4, while CylanceOPTICS is rated 7.6. The top reviewer of Cortex XDR by Palo Alto Networks writes "It provides a whole new level of visibility and integrates with most other vendors". On the other hand, the top reviewer of CylanceOPTICS writes "Enables the isolation and inoculation of infected machines, offering a practical solution for dealing with threats and preventing their spread within the environment". Cortex XDR by Palo Alto Networks is most compared with Microsoft Defender for Endpoint, CrowdStrike Falcon, Darktrace, Symantec Endpoint Security and SentinelOne Singularity Complete, whereas CylanceOPTICS is most compared with Microsoft Defender for Endpoint. See our Cortex XDR by Palo Alto Networks vs. CylanceOPTICS report.
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