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Cortex XDR by Palo Alto Networks vs CylanceOPTICS comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Cortex XDR by Palo Alto Net...
Average Rating
8.4
Reviews Sentiment
7.4
Number of Reviews
90
Ranking in other categories
Endpoint Protection Platform (EPP) (4th), Extended Detection and Response (XDR) (7th), Ransomware Protection (1st), AI-Powered Cybersecurity Platforms (4th)
CylanceOPTICS
Average Rating
7.4
Reviews Sentiment
4.5
Number of Reviews
11
Ranking in other categories
Endpoint Detection and Response (EDR) (42nd)
 

Featured Reviews

NiteshSharma - PeerSpot reviewer
Automated threat response and behavioral control improve security measures
I recommend adding a data loss prevention (DLP ( /categories/data-loss-prevention-dlp )) solution to Cortex XDR ( /categories/extended-detection-and-response-xdr ) by Palo Alto Networks. The inclusion of this feature would allow the application of DLP ( /categories/data-loss-prevention-dlp ) policies alongside antivirus policies via a single agent and console, making it more competitive as other OEMs often offer DLP solutions as part of their antivirus products. Additionally, multi-tenancy and multi-cloud features are not available and should be considered for inclusion.
HERNAN RODRIGUEZ - PeerSpot reviewer
Easy to use
CylanceOPTICS is easy to use.  The product's technical support is slow.  I have been using the product for three years.  CylanceOPTICS is easy to use.  I rate the solution a nine out of ten. 

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Cortex XDR can integrate the firewalls and determine the tendencies of the attacks. It's a new generation antivirus, with protection endpoints and detection response. It is very easy to use and everybody can operate the solution."
"I've found the solution to be highly scalable for enterprises."
"The stability of the solution is very good. We have about 100 users on it right now, and we use it twice a week."
"The most valuable for us is the correlation feature."
"Cortex XDR is a very capable solution for protecting large networks and a lot of endpoints. It's very useful because the automation is very high, and if you combine it with the features on Palo Alto firewalls, it provides very strong protection."
"The behavior-based detection feature is valuable."
"The product's most valuable features are massive user and feature intelligence exploit detection."
"The dashboard is customizable."
"CylanceOPTICS is pretty stable."
"It's pretty unintrusive"
"Cylance is not a signature-based protection solution and instead works proactively using AI and ML models to patrol for malicious behavior."
"The most valuable feature is the ability to respond to zero-day and unknown threats."
"It automatically blocks the threats, helping us investigate if they harm the environment."
"The solution has a high level of trust in the industry."
"CylanceOPTICS is easy to use."
"You can use the solution to query certain things."
 

Cons

"It's not an ideal choice for smaller businesses, as you need a minimum of 200 endpoints to even use the solution at all."
"In terms of areas of improvement, we have not completed our review of the product. We're also looking at other products. So, it's a little bit hard to tell what could be different because we have not completed the review of this product, but based on our experience so far, its implementation is quite complex."
"Cortex XDR should have a lightweight agent, and the agent size should not be heavy."
"It is an enterprise-level solution. Its price could be less expensive."
"They've been having some issues with updating their endpoint agents, and it has been quite frustrating."
"The product's pricing needs improvement. They could provide more discounts. Additionally, the dashboard and control panel could be enhanced."
"It is a complex solution to implement."
"It tends to do 99.9% of things. The only thing I'd like is single sign-on authentication into their cloud platform so that my users can be properly authenticated against it."
"The product's technical support is slow."
"Too many false positives are reported."
"CylanceOPTICS could benefit from more granular control in the timeline-building process. Ideally, users would be able to drill deeper into the analysis rather than have the machine dictate the direction."
"It takes more time to investigate or dig up and understand what's going on."
"The technical support could be improved although it's probably better than you get with a lot of the other traditional antivirus solutions"
"The detection component is something that they have to work on."
"The reporting is very weak and not very good at all."
"One minor issue that somebody mentioned was that they didn't like their management console."
 

Pricing and Cost Advice

"The price is on the higher side, but it's okay."
"Our customers have expressed that the price is high."
"The price of the solution is high for the license and in general."
"It is present, but when compared to other competitive products, I would say it is not less expensive; however, when all of the other added values are considered, the price is reasonable."
"It is cost-effective compared to similar solutions. It fits for the small businesses through to the big businesses."
"Cortex XDR's pricing is ok."
"It's about $55 per license on a yearly basis."
"The price of the solution could be reduced. I have customers that have voiced that the solution is good for the value but if I want to sell more of the solution the price reduction would help."
"We pay for the number of endpoints we have and that is about it. On a monthly basis, the licensing cost is $55 per user."
"The pricing for CylanceOPTICS is very good; I would rate it around a nine on a scale of one to ten, with ten being the lowest. It's one of the most affordable options I've seen."
"CylanceOPTICS is probably priced equal to other EDRs in the market."
"I would rate the pricing a three out of five."
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Top Industries

By visitors reading reviews
Computer Software Company
14%
Financial Services Firm
9%
Manufacturing Company
8%
Government
7%
Manufacturing Company
19%
Computer Software Company
18%
Financial Services Firm
8%
Insurance Company
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

Cortex XDR by Palo Alto vs. Sentinel One
Cortex XDR by Palo Alto vs. SentinelOne SentinelOne offers very detailed specifics with regard to risks or attacks. The ability to reverse damage caused by ransomware with minimal interruptions to...
Comparing CrowdStrike Falcon to Cortex XDR (Palo Alto)
Cortex XDR by Palo Alto vs. CrowdStrike Falcon Both Cortex XDR and Crowd Strike Falcon offer cloud-based solutions that are very scalable, secure, and user-friendly. Cortex XDR by Palo Alto offers ...
How is Cortex XDR compared with Microsoft Defender?
Microsoft Defender for Endpoint is a cloud-delivered endpoint security solution. The tool reduces the attack surface, applies behavioral-based endpoint protection and response, and includes risk-ba...
What do you like most about Blackberry Optics?
I would rate the stability a nine out of ten. I would give it a close ten as possible because, like SentinelOne, I've seen incompatibility. Whereas Cylance, I've seen none.
What is your experience regarding pricing and costs for Blackberry Optics?
CylanceOPTICS is probably priced equal to other EDRs in the market. Price-wise, considering what it has to offer, you could probably get a better product.
What needs improvement with Blackberry Optics?
The solution's contextual analysis is sometimes not very clear compared to some modern EDRs like CrowdStrike. Compared to other EDR tools, CylanceOPTICS lacks some information. It takes more time t...
 

Also Known As

Cyvera, Cortex XDR, Palo Alto Networks Traps
No data available
 

Overview

 

Sample Customers

CBI Health Group, University Honda, VakifBank
Cerdant, Washoe County School District
Find out what your peers are saying about Cortex XDR by Palo Alto Networks vs. CylanceOPTICS and other solutions. Updated: June 2025.
859,533 professionals have used our research since 2012.