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CylanceOPTICS vs Kaspersky Endpoint Security for Business comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Sep 9, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
3.2
Users saw positive ROI from CylanceOPTICS with improved threat detection, cost savings, faster responses, and a user-friendly interface.
Sentiment score
6.7
Kaspersky Endpoint Security offers cost-effective protection, preventing breaches and saving on recovery, though advanced features need improvement.
Many customers observe a return on investment with CylanceOPTICS since it works effectively without the need for an internet connection.
 

Customer Service

Sentiment score
5.2
CylanceOPTICS' customer service is mixed, with effective higher-tier support but lacking initial assistance and geographical challenges.
Sentiment score
6.8
Kaspersky support is responsive with varied satisfaction; paid options are quick, but some report delays and knowledge issues.
When it comes to technical support provided by BlackBerry, my experience has been somewhat slow; if a problem arises, we often have to wait for a reply.
The technical support from Kaspersky was very responsive.
 

Scalability Issues

Sentiment score
4.5
CylanceOPTICS is praised for scalability but faces mixed reviews, especially with larger enterprises and virtual machine demands.
Sentiment score
7.2
Kaspersky Endpoint Security is scalable with challenges in large expansions but generally offers ease of deployment and flexibility.
Any endpoint added to Active Directory can be detected by Kaspersky Security Center, which can then push the agent onto it.
 

Stability Issues

Sentiment score
9.2
CylanceOPTICS is praised for its stability, reliability, and compatibility, excelling over McAfee despite minor issues with SentinelOne.
Sentiment score
7.7
Kaspersky Endpoint Security is stable with minimal bugs and crashes, highly rated for reliability and appreciated for security features.
Regarding stability, I have no complaints as CylanceOPTICS has proven to be totally stable, and as of now, we have not encountered any instability.
There have been performance issues during scanning, causing the PC to respond slowly.
 

Room For Improvement

CylanceOPTICS needs enhancements in threat automation, detection, and management, facing issues with false positives and scalability.
Kaspersky Endpoint Security needs device control, DLP, zero-day handling improvements, better integration, interface refinement, and reduced resource usage.
Whenever a ticket is raised by one of our customers, we have to wait for responses which can take a whole day due to the time zone differences, and a local team could expedite this process.
Kaspersky needs to improve its security techniques as it has not been in Gartner records for the last two years.
 

Setup Cost

CylanceOPTICS pricing is competitive and affordable, with annual costs under $100 per client, often bundled with services.
Kaspersky Endpoint Security is cost-effective with competitive pricing, often cheaper than rivals, though costs vary by deployment size.
In terms of cost, I find CylanceOPTICS to be reasonable; it's not overly expensive, nor is it at the lower end of the market—it's positioned in the medium range.
The pricing and licensing cost of Kaspersky Endpoint Security is cheaper compared to Trend Micro.
 

Valuable Features

CylanceOPTICS provides AI-driven threat detection with auto-containment, script control, and behavior analytics, offering trusted, real-time security solutions.
Kaspersky Endpoint Security provides antivirus, firewall, encryption, and advanced threat detection with easy management and excellent operating system integration.
It stands out as an antivirus and malware protection solution due to its extensive feeds and resources for antivirus signatures.
 

Categories and Ranking

CylanceOPTICS
Ranking in Endpoint Detection and Response (EDR)
40th
Average Rating
7.4
Reviews Sentiment
5.2
Number of Reviews
13
Ranking in other categories
No ranking in other categories
Kaspersky Endpoint Security...
Ranking in Endpoint Detection and Response (EDR)
16th
Average Rating
8.0
Reviews Sentiment
7.6
Number of Reviews
122
Ranking in other categories
Endpoint Protection Platform (EPP) (8th), Endpoint Compliance (1st)
 

Mindshare comparison

As of October 2025, in the Endpoint Detection and Response (EDR) category, the mindshare of CylanceOPTICS is 0.3%, up from 0.2% compared to the previous year. The mindshare of Kaspersky Endpoint Security for Business is 2.1%, down from 3.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Endpoint Detection and Response (EDR) Market Share Distribution
ProductMarket Share (%)
Kaspersky Endpoint Security for Business2.1%
CylanceOPTICS0.3%
Other97.6%
Endpoint Detection and Response (EDR)
 

Featured Reviews

GauthamVakapalli - PeerSpot reviewer
Provides reliable threat detection and response but requires better regional support
One improvement I suggest for CylanceOPTICS is more robust marketing efforts from their side. Many customers gravitate towards popular EDRs like CrowdStrike or Sophos, largely due to better marketing, despite BlackBerry Cylance being a superior product. The lack of marketing from distributors or vendors is a critical area where they are falling short. Apart from marketing, it would be beneficial for CylanceOPTICS to establish a dedicated team in GCC since I coordinate with the UK team to handle support. Whenever a ticket is raised by one of our customers, we have to wait for responses which can take a whole day due to the time zone differences, and a local team could expedite this process. In terms of scalability, CylanceOPTICS is indeed easy to scale, but one issue I face is related to visibility; while it is scalable, the security teams struggle with limited visibility as we need to gather data from multiple sources.
Ahmed El Kayal - PeerSpot reviewer
User-friendly interface simplifies management while performance issues during scanning need addressing
Kaspersky Endpoint Security for Business is easy to implement and has a user-friendly interface. It stands out as an antivirus and malware protection solution due to its extensive feeds and resources for antivirus signatures. These capabilities enable effective malware protection. Additionally, it offers scalability as any endpoint added to Active Directory can be easily integrated by Kaspersky Security Center. Its straightforward deployment and ease of management are other valuable features. It does not require an advanced engineer to manage, and resources are readily available online, making it accessible and scalable.
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Top Industries

By visitors reading reviews
Manufacturing Company
16%
Financial Services Firm
11%
Computer Software Company
11%
Comms Service Provider
9%
Computer Software Company
14%
Manufacturing Company
8%
Comms Service Provider
8%
Financial Services Firm
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business7
Midsize Enterprise2
Large Enterprise4
By reviewers
Company SizeCount
Small Business61
Midsize Enterprise27
Large Enterprise33
 

Questions from the Community

What do you like most about Blackberry Optics?
I would rate the stability a nine out of ten. I would give it a close ten as possible because, like SentinelOne, I've seen incompatibility. Whereas Cylance, I've seen none.
What is your experience regarding pricing and costs for Blackberry Optics?
In terms of cost, I find CylanceOPTICS to be reasonable; it's not overly expensive, nor is it at the lower end of the market—it's positioned in the medium range.
What needs improvement with Blackberry Optics?
One improvement I suggest for CylanceOPTICS is more robust marketing efforts from their side. Many customers gravitate towards popular EDRs like CrowdStrike or Sophos, largely due to better marketi...
What needs improvement with Kaspersky Endpoint Security?
There is room for improvement in Kaspersky Endpoint Security for Business regarding Data Leakage Prevention (DLP). Additional features such as application control or device control could benefit fr...
What is your experience regarding pricing and costs for Kaspersky Endpoint Security for Business?
The pricing and licensing cost of Kaspersky Endpoint Security is cheaper compared to Trend Micro.
 

Also Known As

No data available
Kaspersky Work Space Security, Kaspersky Endpoint Security
 

Overview

 

Sample Customers

Cerdant, Washoe County School District
ACMS, Arqiva, Pakistan International Airlines, RAO UES
Find out what your peers are saying about CylanceOPTICS vs. Kaspersky Endpoint Security for Business and other solutions. Updated: September 2025.
869,760 professionals have used our research since 2012.