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CylanceOPTICS vs Kaspersky Endpoint Security for Business comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Sep 9, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
1.7
Users saw positive ROI from CylanceOPTICS with improved threat detection, cost savings, faster responses, and a user-friendly interface.
Sentiment score
6.7
Kaspersky Endpoint Security offers cost-effective protection, preventing breaches and saving on recovery, though advanced features need improvement.
 

Customer Service

Sentiment score
5.8
CylanceOPTICS' customer service is mixed, with effective higher-tier support but lacking initial assistance and geographical challenges.
Sentiment score
6.8
Kaspersky support is responsive with varied satisfaction; paid options are quick, but some report delays and knowledge issues.
The technical support from Kaspersky was very responsive.
 

Scalability Issues

Sentiment score
6.3
CylanceOPTICS is praised for scalability but faces mixed reviews, especially with larger enterprises and virtual machine demands.
Sentiment score
7.2
Kaspersky Endpoint Security is scalable with challenges in large expansions but generally offers ease of deployment and flexibility.
Any endpoint added to Active Directory can be detected by Kaspersky Security Center, which can then push the agent onto it.
 

Stability Issues

Sentiment score
9.4
CylanceOPTICS is praised for its stability, reliability, and compatibility, excelling over McAfee despite minor issues with SentinelOne.
Sentiment score
7.7
Kaspersky Endpoint Security is stable with minimal bugs and crashes, highly rated for reliability and appreciated for security features.
There have been performance issues during scanning, causing the PC to respond slowly.
 

Room For Improvement

CylanceOPTICS needs enhancements in threat automation, detection, and management, facing issues with false positives and scalability.
Kaspersky Endpoint Security needs device control, DLP, zero-day handling improvements, better integration, interface refinement, and reduced resource usage.
Kaspersky needs to improve its security techniques as it has not been in Gartner records for the last two years.
 

Setup Cost

CylanceOPTICS pricing is competitive and affordable, with annual costs under $100 per client, often bundled with services.
Kaspersky Endpoint Security is cost-effective with competitive pricing, often cheaper than rivals, though costs vary by deployment size.
The pricing and licensing cost of Kaspersky Endpoint Security is cheaper compared to Trend Micro.
 

Valuable Features

CylanceOPTICS provides AI-driven threat detection with auto-containment, script control, and behavior analytics, offering trusted, real-time security solutions.
Kaspersky Endpoint Security provides antivirus, firewall, encryption, and advanced threat detection with easy management and excellent operating system integration.
It stands out as an antivirus and malware protection solution due to its extensive feeds and resources for antivirus signatures.
 

Categories and Ranking

CylanceOPTICS
Ranking in Endpoint Detection and Response (EDR)
40th
Average Rating
7.4
Reviews Sentiment
5.4
Number of Reviews
12
Ranking in other categories
No ranking in other categories
Kaspersky Endpoint Security...
Ranking in Endpoint Detection and Response (EDR)
15th
Average Rating
8.0
Reviews Sentiment
7.6
Number of Reviews
122
Ranking in other categories
Endpoint Protection Platform (EPP) (8th), Endpoint Compliance (3rd)
 

Mindshare comparison

As of August 2025, in the Endpoint Detection and Response (EDR) category, the mindshare of CylanceOPTICS is 0.3%, up from 0.1% compared to the previous year. The mindshare of Kaspersky Endpoint Security for Business is 2.8%, down from 3.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Endpoint Detection and Response (EDR)
 

Featured Reviews

Subhadip Pakrashi - PeerSpot reviewer
Performance is competitive while setup support needs improvement
From a technical perspective, the product has no issues. The main consideration is cost, as customers are unwilling to pay high amounts for security solutions. I purchase the product from CrowdStrike and sell it to customers. CylanceOPTICS is now owned by North Arctic, after being acquired from BlackBerry, who had previously acquired it from Cylance. When customers approached us wanting an EDR product with technical capabilities, we presented two choices: CrowdStrike and CylanceOPTICS. While both products were good, CylanceOPTICS was chosen based on price-performance ratio. The solution serves primarily data center businesses and other companies. The product's features, reporting, and alert generation were well-received by customers. Though CrowdStrike has excellent features, CylanceOPTICS proved more cost-effective. The interface is somewhat complex, but this is appropriate for a security product. A technical team is essential for successful implementation. I rate this solution 8 out of 10.
Ahmed El Kayal - PeerSpot reviewer
User-friendly interface simplifies management while performance issues during scanning need addressing
Kaspersky Endpoint Security for Business is easy to implement and has a user-friendly interface. It stands out as an antivirus and malware protection solution due to its extensive feeds and resources for antivirus signatures. These capabilities enable effective malware protection. Additionally, it offers scalability as any endpoint added to Active Directory can be easily integrated by Kaspersky Security Center. Its straightforward deployment and ease of management are other valuable features. It does not require an advanced engineer to manage, and resources are readily available online, making it accessible and scalable.
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Top Industries

By visitors reading reviews
Manufacturing Company
23%
Computer Software Company
11%
Insurance Company
8%
Comms Service Provider
8%
Computer Software Company
14%
Manufacturing Company
8%
Comms Service Provider
8%
Financial Services Firm
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about Blackberry Optics?
I would rate the stability a nine out of ten. I would give it a close ten as possible because, like SentinelOne, I've seen incompatibility. Whereas Cylance, I've seen none.
What is your experience regarding pricing and costs for Blackberry Optics?
CylanceOPTICS is probably priced equal to other EDRs in the market. Price-wise, considering what it has to offer, you could probably get a better product.
What needs improvement with Blackberry Optics?
I am not aware of the exact pricing and list prices currently. We received special pricing on multiple occasions.
What needs improvement with Kaspersky Endpoint Security?
There is room for improvement in Kaspersky Endpoint Security for Business regarding Data Leakage Prevention (DLP). Additional features such as application control or device control could benefit fr...
What is your experience regarding pricing and costs for Kaspersky Endpoint Security for Business?
The pricing and licensing cost of Kaspersky Endpoint Security is cheaper compared to Trend Micro.
 

Also Known As

No data available
Kaspersky Work Space Security, Kaspersky Endpoint Security
 

Overview

 

Sample Customers

Cerdant, Washoe County School District
ACMS, Arqiva, Pakistan International Airlines, RAO UES
Find out what your peers are saying about CylanceOPTICS vs. Kaspersky Endpoint Security for Business and other solutions. Updated: July 2025.
865,384 professionals have used our research since 2012.